Period
to 22 April 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 22 April 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > North West
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 225 235 220
Rank change year-on-year +10 -15 -45
Permanent jobs citing Problem Management 155 132 127
As % of all permanent IT jobs advertised in the North West 1.20% 1.07% 1.12%
As % of the Processes & Methodologies category 1.30% 1.17% 1.25%
Number of salaries quoted 107 107 99
North West median annual salary £35,000 £32,500 £42,500
Median salary % change year-on-year +7.69% -23.53% -1.16%
10th Percentile £21,400 £23,500 £27,450
90th Percentile £57,500 £49,250 £62,500
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% -

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11,917 11,260 10,145
As % of all permanent IT jobs advertised in the North West 92.08% 91.47% 89.62%
Number of salaries quoted 9,595 9,373 8,448
North West median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £27,500 £25,750 £24,000
90th Percentile £66,550 £62,500 £60,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +2.15%

Problem Management
Job Vacancy Trend in the North West

Job postings citing Problem Management as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Problem Management in the North West

Problem Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the North West.

Salary trend for Problem Management in the North West

Problem Management
Salary Histogram in the North West

The salary distribution of IT jobs citing Problem Management in the North West over the 6 months to 22 April 2018.

Salary histogram for Problem Management in the North West

Problem Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the North West region over the 6 months to 22 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -19 57 £33,750 +2.27% 7
Cheshire -6 56 £35,000 +7.69% 6
Merseyside +34 27 £24,000 -9.43% 2
Cumbria - 7 £42,000 - 1
Lancashire +2 6 £25,500 -15.00% 1
Problem Management
England

For the 6 months to 22 April 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for Problem Management.

1 93 (60.00%) ITIL
2 79 (50.97%) Incident Management
3 69 (44.52%) Windows
4 66 (42.58%) Change Management
5 59 (38.06%) Service Management
6 41 (26.45%) Windows Server
7 38 (24.52%) SQL
8 36 (23.23%) Problem-Solving
9 35 (22.58%) Microsoft
10 34 (21.94%) Linux
11 33 (21.29%) Finance
12 32 (20.65%) Active Directory
13 29 (18.71%) MS Exchange
14 26 (16.77%) SLA
14 26 (16.77%) Statistics
14 26 (16.77%) Agile Software Development
15 25 (16.13%) Root Cause Analysis
16 24 (15.48%) Skype for Business
16 24 (15.48%) Security Cleared
16 24 (15.48%) Windows Server 2008
17 23 (14.84%) Analytical Skills
17 23 (14.84%) Telecoms
17 23 (14.84%) SQL Server
17 23 (14.84%) Management Information System
18 22 (14.19%) Java
19 20 (12.90%) Exchange Server 2010
20 18 (11.61%) VMware
20 18 (11.61%) Knowledge Management
20 18 (11.61%) Oracle
20 18 (11.61%) SharePoint

Problem Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (18.71%) MS Exchange
2 24 (15.48%) Skype for Business
3 20 (12.90%) Exchange Server 2010
4 18 (11.61%) SharePoint
5 15 (9.68%) Exchange Server 2013
6 6 (3.87%) JBoss
7 5 (3.23%) IIS
8 4 (2.58%) IBM Notes
8 4 (2.58%) SharePoint Server
9 3 (1.94%) CICS
10 2 (1.29%) Apache
10 2 (1.29%) Confluence
10 2 (1.29%) Elasticsearch
10 2 (1.29%) Exchange Server 2007
10 2 (1.29%) iPlanet
10 2 (1.29%) SharePoint 2013
11 1 (0.65%) GlassFish
11 1 (0.65%) K2 blackpearl
11 1 (0.65%) Tomcat
11 1 (0.65%) WebSphere
Applications
1 9 (5.81%) Microsoft Office
Business Applications
1 2 (1.29%) Dynamics CRM
2 1 (0.65%) Oracle Cash Management
2 1 (0.65%) Salesforce.com CRM
Cloud Services
1 12 (7.74%) Microsoft Azure
2 9 (5.81%) IaaS
3 8 (5.16%) Office 365
4 3 (1.94%) Cloud Computing
5 2 (1.29%) Amazon AWS
6 1 (0.65%) Salesforce Service Cloud
Communications & Networking
1 17 (10.97%) Unified Communications
2 16 (10.32%) PBX
3 13 (8.39%) DNS
3 13 (8.39%) Skype
4 12 (7.74%) VoIP
5 11 (7.10%) Firewall
5 11 (7.10%) LAN
5 11 (7.10%) WAN
6 9 (5.81%) TCP/IP
7 8 (5.16%) VLAN
7 8 (5.16%) WLAN
8 7 (4.52%) Internet
9 6 (3.87%) VPN
10 5 (3.23%) Reverse Proxy
11 4 (2.58%) Network Security
12 3 (1.94%) Asterisk PBX
12 3 (1.94%) DHCP
12 3 (1.94%) ISDN
13 1 (0.65%) Broadband
13 1 (0.65%) SSL
Database & Business Intelligence
1 23 (14.84%) SQL Server
2 11 (7.10%) Oracle Database 12c
3 10 (6.45%) Oracle Database
4 8 (5.16%) Oracle Database 11g
5 7 (4.52%) DB2
6 5 (3.23%) Big Data
6 5 (3.23%) MySQL
7 4 (2.58%) Data Warehouse
7 4 (2.58%) Relational Database
7 4 (2.58%) SQL Server Reporting Services
8 3 (1.94%) InterSystems Cache
8 3 (1.94%) NoSQL
8 3 (1.94%) Oracle BI EE
8 3 (1.94%) Oracle BI Publisher
8 3 (1.94%) PostgreSQL
8 3 (1.94%) SQL Server 2000
8 3 (1.94%) SQL Server 2005
8 3 (1.94%) SQL Server 2008
9 2 (1.29%) MongoDB
9 2 (1.29%) RDBMS
Development Applications
1 4 (2.58%) Git (software)
2 3 (1.94%) Jenkins
3 2 (1.29%) CA Release Automation
3 2 (1.29%) Jasmine
3 2 (1.29%) JIRA
3 2 (1.29%) Sonatype Nexus
3 2 (1.29%) SQL Server Management Studio (SSMS)
4 1 (0.65%) Hudson
4 1 (0.65%) MSI
4 1 (0.65%) Subversion
General
1 33 (21.29%) Finance
2 23 (14.84%) Telecoms
3 12 (7.74%) Banking
4 10 (6.45%) Investment Banking
4 10 (6.45%) Law
5 7 (4.52%) Retail
6 4 (2.58%) Publishing
7 2 (1.29%) Back Office
7 2 (1.29%) Legal
7 2 (1.29%) Manufacturing
Job Titles
1 42 (27.10%) Analyst
2 22 (14.19%) Service Analyst
3 20 (12.90%) Service Desk Analyst
4 16 (10.32%) Support Engineer
5 12 (7.74%) Administrator
5 12 (7.74%) Developer
6 10 (6.45%) Senior Analyst
7 9 (5.81%) Senior Service Desk Analyst
8 8 (5.16%) 2nd Line Support
8 8 (5.16%) 3rd Line Engineer
8 8 (5.16%) Consultant
8 8 (5.16%) SAP Administrator
8 8 (5.16%) SAP Analyst
8 8 (5.16%) SAP Basis Administrator
8 8 (5.16%) SAP Basis Analyst
8 8 (5.16%) SAP Basis Consultant
8 8 (5.16%) SAP Consultant
9 7 (4.52%) Applications Support
9 7 (4.52%) Service Desk Engineer
9 7 (4.52%) Software Support Engineer
Libraries, Frameworks & Software Standards
1 8 (5.16%) SAP Basis
2 5 (3.23%) .NET
3 4 (2.58%) AngularJS
3 4 (2.58%) HTML
3 4 (2.58%) Java EE
3 4 (2.58%) Web Services
4 3 (1.94%) CSS
4 3 (1.94%) React
4 3 (1.94%) Spring
5 2 (1.29%) .NET Framework
5 2 (1.29%) Elastic Stack
5 2 (1.29%) Jest
5 2 (1.29%) Kafka
5 2 (1.29%) LDAP
5 2 (1.29%) Spring Boot
6 1 (0.65%) Ajax
6 1 (0.65%) Angular 2
6 1 (0.65%) jQuery
6 1 (0.65%) JSON
6 1 (0.65%) Node.js
Miscellaneous
1 23 (14.84%) Analytical Skills
1 23 (14.84%) Management Information System
2 13 (8.39%) Driving Licence
3 9 (5.81%) Computer Science
4 7 (4.52%) Video Conferencing
5 6 (3.87%) Self-Motivation
6 5 (3.23%) Clustering
6 5 (3.23%) Data Centre
7 4 (2.58%) Smart Meter
8 3 (1.94%) Client/Server
8 3 (1.94%) Mainframe
8 3 (1.94%) PKI
8 3 (1.94%) Taxonomies
9 2 (1.29%) Life Science
9 2 (1.29%) Mobile App
9 2 (1.29%) Replication
10 1 (0.65%) IBM Mainframe
10 1 (0.65%) iSeries
10 1 (0.65%) Online Banking
10 1 (0.65%) VSAM
Operating Systems
1 69 (44.52%) Windows
2 41 (26.45%) Windows Server
3 34 (21.94%) Linux
4 24 (15.48%) Windows Server 2008
5 14 (9.03%) Unix
5 14 (9.03%) Windows Server 2012
6 4 (2.58%) Windows 10
7 3 (1.94%) CentOS
7 3 (1.94%) Windows Server 2003
8 1 (0.65%) AIX
8 1 (0.65%) Mac OS
8 1 (0.65%) Windows 7
8 1 (0.65%) Windows Vista
8 1 (0.65%) Windows XP
Processes & Methodologies
1 93 (60.00%) ITIL
2 79 (50.97%) Incident Management
3 66 (42.58%) Change Management
4 59 (38.06%) Service Management
5 36 (23.23%) Problem-Solving
6 26 (16.77%) Agile Software Development
6 26 (16.77%) Statistics
7 25 (16.13%) Root Cause Analysis
8 18 (11.61%) Knowledge Management
9 17 (10.97%) Service Delivery
10 16 (10.32%) Mentoring
11 14 (9.03%) Configuration Management
12 12 (7.74%) Performance Tuning
13 11 (7.10%) Continuous Improvement
13 11 (7.10%) CRM
13 11 (7.10%) Process Management
13 11 (7.10%) Risk Management
14 10 (6.45%) Stakeholder Management
14 10 (6.45%) Validation
14 10 (6.45%) Wealth Management
Programming Languages
1 38 (24.52%) SQL
2 22 (14.19%) Java
3 12 (7.74%) PowerShell
4 8 (5.16%) ABAP
5 6 (3.87%) JavaScript
5 6 (3.87%) Perl
6 5 (3.23%) Shell Script
6 5 (3.23%) T-SQL
7 3 (1.94%) COBOL
8 2 (1.29%) Bash Shell
8 2 (1.29%) C
8 2 (1.29%) C#
8 2 (1.29%) ES6
8 2 (1.29%) Groovy
8 2 (1.29%) JCL
8 2 (1.29%) PHP
8 2 (1.29%) Python
9 1 (0.65%) C++
9 1 (0.65%) Objective-C
9 1 (0.65%) REXX
Qualifications
1 24 (15.48%) Security Cleared
2 14 (9.03%) Microsoft Certification
2 14 (9.03%) Network+ Certification
3 9 (5.81%) Degree
4 8 (5.16%) ITIL Certification
4 8 (5.16%) MCSA
5 7 (4.52%) CCNA
5 7 (4.52%) Cisco Certification
6 6 (3.87%) MCSE
7 5 (3.23%) BPSS Clearance
7 5 (3.23%) MCP
8 4 (2.58%) SC Cleared
9 3 (1.94%) Linux+ Certification
9 3 (1.94%) LPIC
9 3 (1.94%) RHCE
10 2 (1.29%) CISSP
10 2 (1.29%) GCIH
10 2 (1.29%) GIAC
10 2 (1.29%) HNC
11 1 (0.65%) IBM Certification
Quality Assurance & Compliance
1 26 (16.77%) SLA
2 16 (10.32%) Data Quality
3 3 (1.94%) ISO/IEC 27001
4 2 (1.29%) PCI DSS
4 2 (1.29%) QA
5 1 (0.65%) PMO
System Software
1 32 (20.65%) Active Directory
2 12 (7.74%) Hyper-V
2 12 (7.74%) VMware Infrastructure
3 4 (2.58%) XenApp
4 3 (1.94%) Microsoft App-V
4 3 (1.94%) VMware ESXi
5 2 (1.29%) Time Sharing Option
5 2 (1.29%) Virtual Machines
6 1 (0.65%) Docker
6 1 (0.65%) VMware Workstation
Systems Management
1 17 (10.97%) SCOM
2 13 (8.39%) SCCM
3 10 (6.45%) Ganglia
4 9 (5.81%) Netcool
5 8 (5.16%) Data Guard
6 4 (2.58%) Systems Management Server (SMS)
7 2 (1.29%) Ansible
7 2 (1.29%) BladeLogic
7 2 (1.29%) CA Single Sign-On
7 2 (1.29%) Kibana
7 2 (1.29%) logstash
7 2 (1.29%) SCVMM
7 2 (1.29%) Single Sign-On
8 1 (0.65%) CA Endevor
8 1 (0.65%) CA Wily
8 1 (0.65%) Control-M
8 1 (0.65%) HP ALM
8 1 (0.65%) Rancher
Vendors
1 35 (22.58%) Microsoft
2 18 (11.61%) Oracle
2 18 (11.61%) VMware
3 14 (9.03%) Cisco
3 14 (9.03%) Fortinet
4 12 (7.74%) Remedy
5 10 (6.45%) Citrix
6 9 (5.81%) Splunk
7 8 (5.16%) SAP
8 7 (4.52%) Huawei
9 6 (3.87%) SolarWinds
10 5 (3.23%) Acme Packet
10 5 (3.23%) IBM
10 5 (3.23%) Sonus
11 4 (2.58%) Lotus
12 3 (1.94%) ServiceNow
13 2 (1.29%) CA
13 2 (1.29%) Capita
13 2 (1.29%) DocuSign
14 1 (0.65%) Ivanti