Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
England > North West
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 212 218 200
Rank change year-on-year +6 -18 -64
Permanent jobs citing Problem Management 168 155 184
As % of all permanent IT jobs advertised in the North West 1.28% 1.25% 1.41%
As % of the Processes & Methodologies category 1.43% 1.40% 1.58%
Number of salaries quoted 117 123 137
North West median annual salary £42,500 £42,500 £37,500
Median salary % change year-on-year - +13.33% -12.79%
10th Percentile £22,500 £26,250 £25,000
90th Percentile £57,500 £62,500 £51,584
England median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11786 11102 11645
As % of all permanent IT jobs advertised in the North West 89.83% 89.71% 89.46%
Number of salaries quoted 9369 9260 9630
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +1.27%
10th Percentile £26,250 £26,250 £24,750
90th Percentile £65,000 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the North West

Job postings citing Problem Management as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Problem Management in the North West

Problem Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the North West.

Salary trend for Problem Management in the North West

Problem Management
Salary Histogram in the North West

The salary distribution of IT jobs citing Problem Management in the North West over the 6 months to 19 November 2017.

Salary histogram for Problem Management in the North West

Problem Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the North West region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -34 88 £45,000 - 6
Cheshire +1 47 £45,000 - 2
Merseyside +23 27 £40,000 +20.30%
Lancashire +4 4 £27,500 -
Cumbria +4 1 - -
Problem Management
England

For the 6 months to 19 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Problem Management.

1 77 (45.83%) ITIL
2 63 (37.50%) Windows
3 53 (31.55%) Microsoft
3 53 (31.55%) Finance
4 48 (28.57%) Incident Management
5 43 (25.60%) Service Management
6 42 (25.00%) Change Management
6 42 (25.00%) SQL
7 39 (23.21%) Active Directory
8 37 (22.02%) VMware
9 34 (20.24%) SLA
10 33 (19.64%) Service Delivery
11 32 (19.05%) Windows Server
12 29 (17.26%) Hyper-V
12 29 (17.26%) Microsoft Azure
13 27 (16.07%) MS Exchange
13 27 (16.07%) SQL Server
13 27 (16.07%) Management Information System
14 26 (15.48%) Linux
15 24 (14.29%) PowerShell
15 24 (14.29%) Root Cause Analysis
15 24 (14.29%) Capacity Management
16 23 (13.69%) Oracle
17 20 (11.90%) .NET
17 20 (11.90%) JavaScript
17 20 (11.90%) C#
17 20 (11.90%) Windows Server 2008
18 19 (11.31%) ITIL V3
18 19 (11.31%) Agile Software Development
18 19 (11.31%) LAN

Problem Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (16.07%) MS Exchange
2 14 (8.33%) Exchange Server 2010
3 13 (7.74%) SharePoint
4 11 (6.55%) BizTalk Server
5 6 (3.57%) Apache
5 6 (3.57%) Elasticsearch
5 6 (3.57%) Skype for Business
5 6 (3.57%) Tomcat
6 5 (2.98%) CICS
6 5 (2.98%) Confluence
6 5 (2.98%) Exchange Server 2013
7 2 (1.19%) SharePoint Server
8 1 (0.60%) IBM Notes
8 1 (0.60%) WebSphere
Applications
1 2 (1.19%) Microsoft Office
Business Applications
1 2 (1.19%) Remedy ITSM
Cloud Services
1 29 (17.26%) Microsoft Azure
2 18 (10.71%) IaaS
3 5 (2.98%) Office 365
4 4 (2.38%) Amazon AWS
5 1 (0.60%) OpenShift
Communications & Networking
1 19 (11.31%) LAN
1 19 (11.31%) WAN
2 16 (9.52%) SAN
3 15 (8.93%) DNS
4 11 (6.55%) DHCP
4 11 (6.55%) Firewall
5 9 (5.36%) TCP/IP
6 6 (3.57%) AMQP
6 6 (3.57%) Internet
6 6 (3.57%) NAS
6 6 (3.57%) Wi-Fi
7 2 (1.19%) Cisco IPT
7 2 (1.19%) MPLS
7 2 (1.19%) Remote Desktop
7 2 (1.19%) Skype
7 2 (1.19%) VLAN
7 2 (1.19%) VoIP
7 2 (1.19%) WLAN
8 1 (0.60%) IPsec
8 1 (0.60%) iSCSI
Database & Business Intelligence
1 27 (16.07%) SQL Server
2 11 (6.55%) MySQL
3 9 (5.36%) DB2
4 8 (4.76%) MongoDB
5 6 (3.57%) Oracle Database
5 6 (3.57%) Oracle Database 11g
5 6 (3.57%) Oracle Database 12c
6 3 (1.79%) Oracle Reports
6 3 (1.79%) Relational Database
6 3 (1.79%) SQL Server 2008
6 3 (1.79%) SQL Server 2014
6 3 (1.79%) SQL Server Reporting Services
7 2 (1.19%) Big Data
7 2 (1.19%) Data Lake
7 2 (1.19%) Data Warehouse
7 2 (1.19%) IMS/DB
7 2 (1.19%) NoSQL
Development Applications
1 15 (8.93%) Visual Studio
2 11 (6.55%) Jenkins
3 6 (3.57%) Git (software)
4 3 (1.79%) JIRA
5 1 (0.60%) JUnit
5 1 (0.60%) MSI
5 1 (0.60%) Selenium
5 1 (0.60%) Sikuli
5 1 (0.60%) SonarQube
5 1 (0.60%) Sonatype Nexus
5 1 (0.60%) Team Foundation Server
5 1 (0.60%) XPEDITER
General
1 53 (31.55%) Finance
2 18 (10.71%) Banking
3 12 (7.14%) Investment Banking
4 10 (5.95%) Law
5 7 (4.17%) Manufacturing
6 6 (3.57%) Back Office
7 3 (1.79%) Military
7 3 (1.79%) Retail
8 2 (1.19%) Legal
8 2 (1.19%) Telecoms
9 1 (0.60%) Billing
9 1 (0.60%) Corporate Banking
9 1 (0.60%) Financial Institution
Job Titles
1 32 (19.05%) Analyst
2 20 (11.90%) Service Manager
3 17 (10.12%) Architect
3 17 (10.12%) Developer
3 17 (10.12%) Infrastructure Architect
3 17 (10.12%) Support Engineer
4 13 (7.74%) Applications Developer
5 12 (7.14%) Support Analyst
6 11 (6.55%) Applications Support
6 11 (6.55%) C# Application Developer
6 11 (6.55%) C# Developer
7 10 (5.95%) 3rd Line Engineer
7 10 (5.95%) Infrastructure Manager
8 9 (5.36%) .NET Applications Developer
8 9 (5.36%) .NET Developer
8 9 (5.36%) C# .NET Developer
8 9 (5.36%) Infrastructure Engineer
9 8 (4.76%) Delivery Manager
9 8 (4.76%) Services Delivery Manager
9 8 (4.76%) Technical Manager
Libraries, Frameworks & Software Standards
1 20 (11.90%) .NET
2 17 (10.12%) AngularJS
2 17 (10.12%) ASP.NET
2 17 (10.12%) Backbone.js
2 17 (10.12%) CSS
2 17 (10.12%) HTML
2 17 (10.12%) HTML5
2 17 (10.12%) jQuery
3 15 (8.93%) ASP.NET Web API
4 13 (7.74%) Web Services
5 6 (3.57%) LAMP
5 6 (3.57%) SAP Basis
6 5 (2.98%) Kafka
6 5 (2.98%) RabbitMQ
7 3 (1.79%) .NET Framework
8 2 (1.19%) Ajax
8 2 (1.19%) J2EE
8 2 (1.19%) JSON
8 2 (1.19%) Twitter Bootstrap
8 2 (1.19%) XML
Miscellaneous
1 27 (16.07%) Management Information System
2 18 (10.71%) iPad
3 17 (10.12%) Analytical Skills
4 9 (5.36%) Data Centre
4 9 (5.36%) Virtual Team
5 6 (3.57%) Mainframe
6 5 (2.98%) Computer Science
6 5 (2.98%) Driving Licence
7 4 (2.38%) IBM Mainframe
8 2 (1.19%) Client/Server
8 2 (1.19%) CMDB
8 2 (1.19%) Mobile App
8 2 (1.19%) Private Cloud
8 2 (1.19%) Smart Meter
8 2 (1.19%) Taxonomies
9 1 (0.60%) EMC VNX
9 1 (0.60%) Internet of Things
9 1 (0.60%) Online Banking
9 1 (0.60%) Replication
9 1 (0.60%) User Experience
Operating Systems
1 63 (37.50%) Windows
2 32 (19.05%) Windows Server
3 26 (15.48%) Linux
4 20 (11.90%) Windows Server 2008
5 17 (10.12%) Unix
5 17 (10.12%) Windows Server 2012
6 16 (9.52%) Windows 7
7 11 (6.55%) Windows Server 2003
8 9 (5.36%) Windows 8
9 7 (4.17%) CentOS
10 5 (2.98%) SUSE
10 5 (2.98%) Ubuntu
11 3 (1.79%) Windows 10
12 2 (1.19%) Red Hat Enterprise Linux
13 1 (0.60%) Windows XP
13 1 (0.60%) zOS
Processes & Methodologies
1 77 (45.83%) ITIL
2 48 (28.57%) Incident Management
3 43 (25.60%) Service Management
4 42 (25.00%) Change Management
5 33 (19.64%) Service Delivery
6 24 (14.29%) Capacity Management
6 24 (14.29%) Root Cause Analysis
7 19 (11.31%) Agile Software Development
7 19 (11.31%) ITIL V3
8 18 (10.71%) Network Design
8 18 (10.71%) Risk Management
9 17 (10.12%) Enterprise Architecture
9 17 (10.12%) Web Application Development
10 15 (8.93%) Microservices
11 14 (8.33%) Configuration Management
12 13 (7.74%) Performance Management
12 13 (7.74%) Project Management
13 12 (7.14%) Information Security
13 12 (7.14%) Wealth Management
14 11 (6.55%) Stakeholder Management
Programming Languages
1 42 (25.00%) SQL
2 24 (14.29%) PowerShell
3 20 (11.90%) C#
3 20 (11.90%) JavaScript
4 17 (10.12%) TypeScript
5 14 (8.33%) Java
6 11 (6.55%) Bash Shell
6 11 (6.55%) Python
7 8 (4.76%) VBScript
8 6 (3.57%) ABAP
9 5 (2.98%) COBOL
10 4 (2.38%) Perl
11 3 (1.79%) C
11 3 (1.79%) JCL
11 3 (1.79%) PHP
11 3 (1.79%) REXX
11 3 (1.79%) T-SQL
12 2 (1.19%) Assembly Language
13 1 (0.60%) VB
Qualifications
1 14 (8.33%) Degree
2 12 (7.14%) Security Cleared
3 9 (5.36%) Microsoft Certification
4 8 (4.76%) ITIL Certification
5 6 (3.57%) MCSE
6 3 (1.79%) DV Cleared
6 3 (1.79%) NVQ Level 4
6 3 (1.79%) SC Cleared
7 2 (1.19%) CCNA
7 2 (1.19%) Cisco Certification
8 1 (0.60%) MCSA
8 1 (0.60%) MCSM
8 1 (0.60%) Sun Certification
8 1 (0.60%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 34 (20.24%) SLA
2 18 (10.71%) QA
3 5 (2.98%) ISO/IEC 27001
4 3 (1.79%) Data Quality
5 1 (0.60%) GDPR
5 1 (0.60%) Sarbanes-Oxley
System Software
1 39 (23.21%) Active Directory
2 29 (17.26%) Hyper-V
3 7 (4.17%) Terminal Services
3 7 (4.17%) Virtual Machines
4 6 (3.57%) VMware ESXi
4 6 (3.57%) VMware Infrastructure
5 5 (2.98%) XenApp
6 3 (1.79%) Microsoft App-V
6 3 (1.79%) Time Sharing Option
7 1 (0.60%) vCloud
7 1 (0.60%) VMware Workstation
7 1 (0.60%) vSphere
Systems Management
1 15 (8.93%) SCCM
2 8 (4.76%) Ansible
3 6 (3.57%) Data Guard
4 5 (2.98%) Opscode Chef
5 4 (2.38%) Netcool
5 4 (2.38%) Puppet
5 4 (2.38%) SCOM
6 3 (1.79%) Ganglia
6 3 (1.79%) WSUS
7 2 (1.19%) AirWatch
7 2 (1.19%) Cisco CUCM
7 2 (1.19%) Norton AntiVirus
8 1 (0.60%) Backup Exec
8 1 (0.60%) Systems Management Server (SMS)
Vendors
1 53 (31.55%) Microsoft
2 37 (22.02%) VMware
3 23 (13.69%) Oracle
4 14 (8.33%) Citrix
5 10 (5.95%) Cisco
6 7 (4.17%) CheckPoint
6 7 (4.17%) SAP
6 7 (4.17%) Wyse
7 6 (3.57%) HP
7 6 (3.57%) IBM
7 6 (3.57%) Splunk
8 5 (2.98%) Remedy
8 5 (2.98%) ServiceNow
9 3 (1.79%) Atlassian
9 3 (1.79%) CA
9 3 (1.79%) Cloudera
9 3 (1.79%) Symantec
9 3 (1.79%) Xerox
10 2 (1.19%) SaltStack
10 2 (1.19%) SolarWinds