Period
to 23 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > North West
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 228 225 190
Rank change year-on-year -3 -35 -38
Permanent jobs citing Problem Management 139 138 168
As % of all permanent IT jobs advertised in the North West 1.09% 1.13% 1.40%
As % of the Processes & Methodologies category 1.20% 1.25% 1.58%
Number of salaries quoted 97 101 121
North West median annual salary £37,500 £40,000 £37,500
Median salary % change year-on-year -6.25% +6.67% -12.79%
10th Percentile £21,500 £23,000 £22,500
90th Percentile £57,500 £62,239 £55,000
England median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% +2.27%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11,563 11,056 10,656
As % of all permanent IT jobs advertised in the North West 90.46% 90.31% 88.80%
Number of salaries quoted 9,184 9,261 8,862
North West median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £27,261 £26,000 £25,000
90th Percentile £66,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the North West

Job postings citing Problem Management as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Problem Management in the North West

Problem Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the North West.

Salary trend for Problem Management in the North West

Problem Management
Salary Histogram in the North West

The salary distribution of IT jobs citing Problem Management in the North West over the 6 months to 23 January 2018.

Salary histogram for Problem Management in the North West

Problem Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the North West region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -30 62 £37,500 -6.25% 24
Cheshire -16 42 £47,500 +5.56% 6
Merseyside +43 27 £30,000 -10.45% 2
Lancashire +6 5 £27,500 -8.33% 3
Cumbria - 2 £34,000 - 2
Problem Management
England

For the 6 months to 23 January 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Problem Management.

1 68 (48.92%) ITIL
2 66 (47.48%) Windows
3 52 (37.41%) Incident Management
4 44 (31.65%) SQL
5 40 (28.78%) Windows Server
6 37 (26.62%) Service Management
7 35 (25.18%) Change Management
7 35 (25.18%) Microsoft
8 34 (24.46%) Finance
9 32 (23.02%) SLA
10 30 (21.58%) Active Directory
11 28 (20.14%) Linux
12 26 (18.71%) MS Exchange
13 25 (17.99%) Service Delivery
14 24 (17.27%) Management Information System
14 24 (17.27%) Oracle
14 24 (17.27%) SQL Server
15 23 (16.55%) Exchange Server 2010
16 21 (15.11%) Microsoft Azure
16 21 (15.11%) VMware
17 18 (12.95%) Windows Server 2008
18 17 (12.23%) SCCM
18 17 (12.23%) Security Cleared
18 17 (12.23%) Agile Software Development
19 16 (11.51%) Banking
19 16 (11.51%) Unix
20 15 (10.79%) Root Cause Analysis
20 15 (10.79%) Windows Server 2012
21 14 (10.07%) Skype for Business
21 14 (10.07%) Hyper-V

Problem Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (18.71%) MS Exchange
2 23 (16.55%) Exchange Server 2010
3 14 (10.07%) Skype for Business
4 12 (8.63%) Exchange Server 2013
4 12 (8.63%) SharePoint
5 6 (4.32%) BizTalk Server
5 6 (4.32%) CICS
6 5 (3.60%) Apache
6 5 (3.60%) IIS
7 3 (2.16%) Elasticsearch
7 3 (2.16%) IBM Notes
7 3 (2.16%) Tomcat
8 2 (1.44%) iPlanet
8 2 (1.44%) JBoss
8 2 (1.44%) SharePoint Server
9 1 (0.72%) Confluence
9 1 (0.72%) SharePoint 2013
9 1 (0.72%) WebSphere
Applications
1 4 (2.88%) Microsoft Office
Business Applications
1 1 (0.72%) Oracle Cash Management
1 1 (0.72%) Remedy ITSM
Cloud Services
1 21 (15.11%) Microsoft Azure
2 10 (7.19%) IaaS
3 6 (4.32%) Office 365
4 2 (1.44%) Amazon AWS
5 1 (0.72%) Cloud Computing
Communications & Networking
1 10 (7.19%) DNS
1 10 (7.19%) PBX
1 10 (7.19%) Unified Communications
2 7 (5.04%) Internet
2 7 (5.04%) VoIP
3 6 (4.32%) LAN
3 6 (4.32%) SAN
3 6 (4.32%) WAN
4 5 (3.60%) DHCP
4 5 (3.60%) Skype
5 3 (2.16%) AMQP
5 3 (2.16%) Asterisk PBX
5 3 (2.16%) ISDN
5 3 (2.16%) NAS
5 3 (2.16%) TCP/IP
5 3 (2.16%) Wi-Fi
6 2 (1.44%) Firewall
7 1 (0.72%) Cisco IPT
7 1 (0.72%) IPsec
7 1 (0.72%) WLAN
Database & Business Intelligence
1 24 (17.27%) SQL Server
2 11 (7.91%) DB2
3 10 (7.19%) MySQL
3 10 (7.19%) Oracle Database
3 10 (7.19%) Oracle Database 12c
4 8 (5.76%) Oracle Database 11g
5 5 (3.60%) Big Data
6 4 (2.88%) Data Warehouse
6 4 (2.88%) MongoDB
7 3 (2.16%) Oracle Reports
7 3 (2.16%) PostgreSQL
7 3 (2.16%) Relational Database
7 3 (2.16%) SQL Server 2000
7 3 (2.16%) SQL Server 2005
7 3 (2.16%) SQL Server 2008
7 3 (2.16%) SQL Server 2014
7 3 (2.16%) SQL Server Reporting Services
8 2 (1.44%) Data Lake
8 2 (1.44%) Oracle BI EE
8 2 (1.44%) Oracle BI Publisher
Development Applications
1 8 (5.76%) Visual Studio
2 6 (4.32%) Jenkins
3 5 (3.60%) Git (software)
4 2 (1.44%) Sonatype Nexus
5 1 (0.72%) JIRA
5 1 (0.72%) MSI
5 1 (0.72%) Team Foundation Server
5 1 (0.72%) XPEDITER
General
1 34 (24.46%) Finance
2 16 (11.51%) Banking
3 11 (7.91%) Investment Banking
3 11 (7.91%) Law
3 11 (7.91%) Telecoms
4 4 (2.88%) Manufacturing
5 3 (2.16%) Back Office
5 3 (2.16%) Military
6 1 (0.72%) Retail
Job Titles
1 27 (19.42%) Analyst
2 20 (14.39%) Support Engineer
3 10 (7.19%) 2nd Line Support
3 10 (7.19%) Administrator
3 10 (7.19%) Applications Support
3 10 (7.19%) Architect
3 10 (7.19%) Developer
3 10 (7.19%) Infrastructure Architect
4 9 (6.47%) 3rd Line Engineer
4 9 (6.47%) Service Desk Engineer
4 9 (6.47%) Service Manager
5 8 (5.76%) Consultant
5 8 (5.76%) Infrastructure Manager
5 8 (5.76%) SAP Administrator
5 8 (5.76%) SAP Analyst
5 8 (5.76%) SAP Basis Administrator
5 8 (5.76%) SAP Basis Analyst
5 8 (5.76%) SAP Basis Consultant
5 8 (5.76%) SAP Consultant
6 7 (5.04%) Applications Developer
Libraries, Frameworks & Software Standards
1 12 (8.63%) .NET
2 8 (5.76%) AngularJS
2 8 (5.76%) ASP.NET
2 8 (5.76%) ASP.NET Web API
2 8 (5.76%) Backbone.js
2 8 (5.76%) CSS
2 8 (5.76%) HTML
2 8 (5.76%) HTML5
2 8 (5.76%) jQuery
2 8 (5.76%) SAP Basis
2 8 (5.76%) Web Services
3 3 (2.16%) .NET Framework
3 3 (2.16%) Kafka
3 3 (2.16%) LAMP
3 3 (2.16%) RabbitMQ
4 2 (1.44%) Ajax
4 2 (1.44%) JSON
4 2 (1.44%) LDAP
4 2 (1.44%) Twitter Bootstrap
4 2 (1.44%) XML
Miscellaneous
1 24 (17.27%) Management Information System
2 13 (9.35%) Driving Licence
3 11 (7.91%) Analytical Skills
4 8 (5.76%) iPad
5 7 (5.04%) Computer Science
6 6 (4.32%) Data Centre
6 6 (4.32%) Mainframe
6 6 (4.32%) Virtual Team
7 4 (2.88%) Client/Server
8 3 (2.16%) IBM Mainframe
9 2 (1.44%) Mobile App
9 2 (1.44%) Replication
9 2 (1.44%) Smart Meter
9 2 (1.44%) Taxonomies
10 1 (0.72%) EMC VNX
10 1 (0.72%) Life Science
10 1 (0.72%) Online Banking
10 1 (0.72%) Smart Energy
10 1 (0.72%) VSAM
Operating Systems
1 66 (47.48%) Windows
2 40 (28.78%) Windows Server
3 28 (20.14%) Linux
4 18 (12.95%) Windows Server 2008
5 16 (11.51%) Unix
6 15 (10.79%) Windows Server 2012
7 8 (5.76%) Windows Server 2003
8 7 (5.04%) CentOS
8 7 (5.04%) Windows 7
9 3 (2.16%) SUSE
9 3 (2.16%) Ubuntu
9 3 (2.16%) Windows 10
10 2 (1.44%) Windows 8
11 1 (0.72%) Red Hat Enterprise Linux
11 1 (0.72%) Windows XP
11 1 (0.72%) zOS
Processes & Methodologies
1 68 (48.92%) ITIL
2 52 (37.41%) Incident Management
3 37 (26.62%) Service Management
4 35 (25.18%) Change Management
5 25 (17.99%) Service Delivery
6 17 (12.23%) Agile Software Development
7 15 (10.79%) Root Cause Analysis
8 14 (10.07%) Configuration Management
9 13 (9.35%) Risk Management
10 12 (8.63%) Stakeholder Management
11 11 (7.91%) Wealth Management
12 10 (7.19%) Capacity Management
12 10 (7.19%) Enterprise Architecture
12 10 (7.19%) Information Security
12 10 (7.19%) Network Design
12 10 (7.19%) Performance Tuning
13 9 (6.47%) Project Management
13 9 (6.47%) Statistics
13 9 (6.47%) Validation
14 8 (5.76%) Process Management
Programming Languages
1 44 (31.65%) SQL
2 14 (10.07%) Java
3 13 (9.35%) PowerShell
4 12 (8.63%) C#
5 9 (6.47%) JavaScript
6 8 (5.76%) ABAP
6 8 (5.76%) TypeScript
7 6 (4.32%) COBOL
7 6 (4.32%) Perl
7 6 (4.32%) VBScript
8 5 (3.60%) Bash Shell
8 5 (3.60%) Python
9 4 (2.88%) JCL
9 4 (2.88%) T-SQL
10 3 (2.16%) REXX
11 2 (1.44%) Assembly Language
11 2 (1.44%) Groovy
11 2 (1.44%) Shell Script
12 1 (0.72%) C
12 1 (0.72%) PHP
Qualifications
1 17 (12.23%) Security Cleared
2 8 (5.76%) ITIL Certification
2 8 (5.76%) Microsoft Certification
3 7 (5.04%) Degree
4 3 (2.16%) Linux+ Certification
4 3 (2.16%) LPIC
4 3 (2.16%) NVQ Level 4
4 3 (2.16%) RHCE
4 3 (2.16%) SC Cleared
5 1 (0.72%) DV Cleared
5 1 (0.72%) MCP
5 1 (0.72%) MCSA
5 1 (0.72%) MCSE
5 1 (0.72%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 32 (23.02%) SLA
2 10 (7.19%) Data Quality
3 6 (4.32%) QA
4 3 (2.16%) ISO/IEC 27001
5 1 (0.72%) GDPR
System Software
1 30 (21.58%) Active Directory
2 14 (10.07%) Hyper-V
3 5 (3.60%) XenApp
4 4 (2.88%) Time Sharing Option
4 4 (2.88%) VMware ESXi
5 3 (2.16%) Microsoft App-V
6 1 (0.72%) Terminal Services
6 1 (0.72%) vCloud
6 1 (0.72%) Virtual Machines
6 1 (0.72%) VMware Infrastructure
6 1 (0.72%) VMware Workstation
6 1 (0.72%) vSphere
Systems Management
1 17 (12.23%) SCCM
2 8 (5.76%) Data Guard
3 7 (5.04%) Ganglia
3 7 (5.04%) SCOM
4 6 (4.32%) Netcool
5 4 (2.88%) Ansible
6 3 (2.16%) Systems Management Server (SMS)
7 2 (1.44%) BladeLogic
7 2 (1.44%) CA Single Sign-On
7 2 (1.44%) WSUS
8 1 (0.72%) AirWatch
8 1 (0.72%) Backup Exec
8 1 (0.72%) CA Endevor
8 1 (0.72%) CA Wily
8 1 (0.72%) Cisco CUCM
8 1 (0.72%) Opscode Chef
8 1 (0.72%) Puppet
Vendors
1 35 (25.18%) Microsoft
2 24 (17.27%) Oracle
3 21 (15.11%) VMware
4 9 (6.47%) Citrix
4 9 (6.47%) Remedy
4 9 (6.47%) SAP
5 7 (5.04%) Splunk
6 6 (4.32%) Cisco
7 5 (3.60%) IBM
8 4 (2.88%) ServiceNow
9 3 (2.16%) CA
9 3 (2.16%) HP
9 3 (2.16%) Lotus
9 3 (2.16%) Xerox
10 2 (1.44%) CheckPoint
11 1 (0.72%) Apple
11 1 (0.72%) BMC
11 1 (0.72%) NetApp
11 1 (0.72%) Red Hat
11 1 (0.72%) Symantec