Chat Support Job Trends in Scotland

Chat Support
UK > Scotland

The table below provides summary statistics and salary benchmarking for jobs advertised in Scotland requiring Chat Support skills. It covers permanent job vacancies from the 6 months leading up to 21 December 2025, with comparisons to the same periods in the previous two years.

6 months to
21 Dec 2025
Same period 2024 Same period 2023
Rank 139 - -
Rank change year-on-year - - -
Permanent jobs citing Chat Support 2 0 0
As % of all permanent jobs in Scotland 0.073% - -
As % of the Processes & Methodologies category 0.089% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £51,875 - -
Median annual salary (50th Percentile) £53,750 - -
75th Percentile £55,625 - -
90th Percentile - - -
UK median annual salary £28,000 £34,000 £31,000
% change year-on-year -17.65% +9.68% +19.23%

All Process and Methodology Skills
Scotland

Chat Support falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Scotland.

Permanent vacancies with a requirement for process or methodology skills 2,252 2,540 2,575
As % of all permanent jobs advertised in Scotland 81.71% 91.83% 96.08%
Number of salaries quoted 1,145 1,112 1,711
10th Percentile £26,250 £32,275 £25,000
25th Percentile £31,000 £41,250 £33,750
Median annual salary (50th Percentile) £40,000 £55,000 £52,500
Median % change year-on-year -27.27% +4.76% -4.55%
75th Percentile £65,000 £70,000 £69,275
90th Percentile £80,000 £87,425 £83,750
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -2.84%

Chat Support
Job Vacancy Trend in Scotland

Historical trend showing the proportion of permanent IT job postings citing Chat Support relative to all permanent IT jobs advertised in Scotland.

Chat Support job vacancy trend in Scotland

Chat Support
Salary Trend in Scotland

Salary distribution trend for jobs in Scotland citing Chat Support.

Salary distribution trend for jobs in Scotland citing Chat Support

Chat Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Chat Support within the Scotland region over the 6 months to 21 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh - 2 £53,750 - 1
Chat Support
UK

Chat Support
Co-Occurring Skills & Capabilities in Scotland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Entra ID
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Social Skills
Job Titles
1 2 (100.00%) Lead
Miscellaneous
1 2 (100.00%) Management Information System
1 2 (100.00%) Onboarding
1 2 (100.00%) Robotics
1 2 (100.00%) Video Conferencing
Operating Systems
1 2 (100.00%) Linux
1 2 (100.00%) Ubuntu
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Asset Management
1 2 (100.00%) Backlog Management
1 2 (100.00%) Change Management
1 2 (100.00%) Conflict Resolution
1 2 (100.00%) Critical Thinking
1 2 (100.00%) Customer Service
1 2 (100.00%) Data Protection
1 2 (100.00%) Innovative Thinking
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Patch Management
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Roadmaps
1 2 (100.00%) Service Delivery
1 2 (100.00%) Service Management
1 2 (100.00%) User Experience
Programming Languages
1 2 (100.00%) PowerShell
Qualifications
1 2 (100.00%) BPSS Clearance
1 2 (100.00%) CCNA
1 2 (100.00%) Cisco Certification
1 2 (100.00%) Degree
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
Quality Assurance & Compliance
1 2 (100.00%) GDPR
Systems Management
1 2 (100.00%) Ansible
1 2 (100.00%) Microsoft Intune
Vendors
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft