Period
to 22 January 2018

The table below provides summary statistics for permanent job vacancies advertised in the South West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South West
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 324 327 342
Rank change year-on-year +3 +15 +2
Permanent jobs citing ServiceNow 16 10 8
As % of all permanent IT jobs advertised in the South West 0.16% 0.097% 0.069%
As % of the Vendors category 0.37% 0.22% 0.16%
Number of salaries quoted 12 10 8
South West median annual salary £47,500 £42,500 £23,250
Median salary % change year-on-year +11.76% +82.80% -20.51%
10th Percentile £32,250 £26,000 £17,375
90th Percentile £55,000 £49,250 £38,925
England median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% +5.56%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South West.

All Vendors
South West
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,289 4,463 5,016
As % of all permanent IT jobs advertised in the South West 42.56% 43.27% 43.44%
Number of salaries quoted 3,545 3,713 4,238
South West median annual salary £40,000 £40,000 £40,000
10th Percentile £23,000 £24,250 £24,500
90th Percentile £61,150 £60,000 £61,250
England median annual salary £47,500 £46,500 £45,000
% change year-on-year +2.15% +3.33% -

ServiceNow
Job Vacancy Trend in the South West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ServiceNow in the South West

ServiceNow
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the South West.

Salary trend for ServiceNow in the South West

ServiceNow
Salary Histogram in the South West

The salary distribution of IT jobs citing ServiceNow in the South West over the 6 months to 22 January 2018.

Salary histogram for ServiceNow in the South West

ServiceNow
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South West region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset -15 9 £51,250 +97.12% 7
Cornwall - 3 - -
Somerset +3 2 £48,750 -7.14%
Wiltshire -4 1 £32,500 -18.75%
Bristol -21 1 £28,500 -40.00% 1
ServiceNow
England

For the 6 months to 22 January 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for ServiceNow.

1 13 (81.25%) ITIL
2 12 (75.00%) Office 365
3 11 (68.75%) Microsoft Azure
4 10 (62.50%) Incident Management
4 10 (62.50%) Service Delivery
5 9 (56.25%) Citrix
5 9 (56.25%) VMware
5 9 (56.25%) VoIP
5 9 (56.25%) Problem Management
5 9 (56.25%) ITIL Foundation Certificate
5 9 (56.25%) People Management
6 8 (50.00%) Service Management
7 7 (43.75%) VMware Infrastructure
7 7 (43.75%) Agile Software Development
8 6 (37.50%) Operations Management
8 6 (37.50%) QA
9 5 (31.25%) Windows
9 5 (31.25%) Performance Measurement
10 4 (25.00%) Coaching
11 3 (18.75%) Windows 7
11 3 (18.75%) Finance
11 3 (18.75%) Microsoft
11 3 (18.75%) Active Directory
11 3 (18.75%) Windows 8
11 3 (18.75%) Windows 10
12 2 (12.50%) PayPal
12 2 (12.50%) Cross-Browser Development
12 2 (12.50%) AngularJS
12 2 (12.50%) IaaS
12 2 (12.50%) Twitter Bootstrap

ServiceNow
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.25%) Microsoft Excel
Cloud Services
1 12 (75.00%) Office 365
2 11 (68.75%) Microsoft Azure
3 2 (12.50%) IaaS
3 2 (12.50%) PaaS
3 2 (12.50%) SaaS
Communications & Networking
1 9 (56.25%) VoIP
2 2 (12.50%) DNS
2 2 (12.50%) Firewall
2 2 (12.50%) HTTP
2 2 (12.50%) Internet
Database & Business Intelligence
1 2 (12.50%) MongoDB
1 2 (12.50%) MySQL
1 2 (12.50%) NoSQL
1 2 (12.50%) PostgreSQL
1 2 (12.50%) RDBMS
1 2 (12.50%) Redis
1 2 (12.50%) Relational Database
1 2 (12.50%) Riak
1 2 (12.50%) SQL Server
Development Applications
1 2 (12.50%) Git (software)
1 2 (12.50%) Subversion
General
1 3 (18.75%) Finance
Job Titles
1 9 (56.25%) Head of IT
2 4 (25.00%) Head of Delivery
2 4 (25.00%) Head of Service Delivery
2 4 (25.00%) Head of Service Management
3 3 (18.75%) Help Desk Engineer
4 2 (12.50%) Developer
4 2 (12.50%) Full Stack Developer
4 2 (12.50%) PHP Developer
5 1 (6.25%) Analyst
5 1 (6.25%) Desktop Support
5 1 (6.25%) Head of Support
5 1 (6.25%) IT Support
5 1 (6.25%) SC Cleared Desktop Support
5 1 (6.25%) Service Analyst
5 1 (6.25%) Service Management Analyst
Libraries, Frameworks & Software Standards
1 2 (12.50%) .NET
1 2 (12.50%) Ajax
1 2 (12.50%) AngularJS
1 2 (12.50%) CSS
1 2 (12.50%) CSS3
1 2 (12.50%) HTML
1 2 (12.50%) HTML5
1 2 (12.50%) jQuery
1 2 (12.50%) LAMP
1 2 (12.50%) Memcached
1 2 (12.50%) REST
1 2 (12.50%) RESTful
1 2 (12.50%) Twitter Bootstrap
1 2 (12.50%) XHR
Miscellaneous
1 2 (12.50%) Social Media
1 2 (12.50%) User Experience
Operating Systems
1 5 (31.25%) Windows
2 3 (18.75%) Windows 10
2 3 (18.75%) Windows 7
2 3 (18.75%) Windows 8
3 2 (12.50%) Unix
Processes & Methodologies
1 13 (81.25%) ITIL
2 10 (62.50%) Incident Management
2 10 (62.50%) Service Delivery
3 9 (56.25%) People Management
3 9 (56.25%) Problem Management
4 8 (50.00%) Service Management
5 7 (43.75%) Agile Software Development
6 6 (37.50%) Operations Management
7 5 (31.25%) Performance Measurement
8 4 (25.00%) Coaching
9 2 (12.50%) Business Analysis
9 2 (12.50%) Cross-Browser Development
9 2 (12.50%) High Availability
9 2 (12.50%) Load Balancing
9 2 (12.50%) Parallel Programming
9 2 (12.50%) Use Case
9 2 (12.50%) Web Development
10 1 (6.25%) Change Management
10 1 (6.25%) Data Analysis
10 1 (6.25%) ITSM
Programming Languages
1 2 (12.50%) C#
1 2 (12.50%) JavaScript
1 2 (12.50%) PHP
1 2 (12.50%) PowerShell
1 2 (12.50%) SQL
1 2 (12.50%) VB
Qualifications
1 9 (56.25%) ITIL Foundation Certificate
2 1 (6.25%) SC Cleared
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 6 (37.50%) QA
System Software
1 7 (43.75%) VMware Infrastructure
2 3 (18.75%) Active Directory
Vendors
1 9 (56.25%) Citrix
1 9 (56.25%) VMware
2 3 (18.75%) Microsoft
3 2 (12.50%) Facebook
3 2 (12.50%) Google
3 2 (12.50%) PayPal