Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 14 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 Apr 2024
Same period 2023 Same period 2022
Rank 98 120 88
Rank change year-on-year +22 -32 +59
Permanent jobs citing Service Delivery 1,911 1,811 2,646
As % of all permanent jobs advertised in the UK excluding London 2.79% 2.86% 3.76%
As % of the Processes & Methodologies category 3.28% 2.99% 4.00%
Number of salaries quoted 1,365 1,104 1,700
10th Percentile £26,500 £25,625 £26,500
25th Percentile £35,000 £31,250 £34,019
Median annual salary (50th Percentile) £46,500 £45,000 £47,500
Median % change year-on-year +3.33% -5.26% +5.56%
75th Percentile £60,750 £60,000 £60,000
90th Percentile £71,725 £73,750 £72,933
UK median annual salary £50,000 £51,022 £52,500
% change year-on-year -2.00% -2.82% +5.00%

All Process and Methodology Skills
UK excluding London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 58,227 60,538 66,095
As % of all permanent jobs advertised in the UK excluding London 84.92% 95.61% 93.99%
Number of salaries quoted 40,678 30,766 41,823
10th Percentile £27,250 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £54,500 £52,500
Median % change year-on-year -8.26% +3.81% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 14 April 2024.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 14 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +11 486 £49,000 +15.29% 156
North of England +35 420 £47,500 - 125
Midlands +30 340 £46,750 -10.95% 102
South West +26 302 £47,500 +2.70% 64
North West +31 237 £50,000 +11.11% 69
West Midlands +35 230 £50,000 -7.61% 59
Yorkshire +45 153 £42,500 -24.11% 41
East of England -3 152 £37,000 -12.94% 57
Scotland -20 146 £49,990 +24.98% 50
East Midlands +23 106 £37,500 -28.57% 43
Wales +30 54 £52,101 +34.48% 15
North East +8 33 £40,000 +29.03% 17
Northern Ireland +11 17 £61,750 +71.53% 14
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 116 (6.07%) SharePoint
2 83 (4.34%) Microsoft Exchange
3 32 (1.67%) Confluence
4 22 (1.15%) CMS
5 20 (1.05%) Apache
5 20 (1.05%) Jupyter
5 20 (1.05%) nginx
6 17 (0.89%) Apache Spark
7 11 (0.58%) IIS
8 6 (0.31%) Appian
8 6 (0.31%) Exchange Server 2000
9 5 (0.26%) SharePoint 2010
9 5 (0.26%) SharePoint 2013
10 4 (0.21%) SAS
10 4 (0.21%) Umbraco
11 2 (0.10%) Documentum
11 2 (0.10%) Exchange Server 2010
11 2 (0.10%) MS Project Server
12 1 (0.052%) ArcGIS
12 1 (0.052%) Exchange Server 2013
Applications
1 152 (7.95%) Microsoft Office
2 116 (6.07%) Microsoft Excel
3 43 (2.25%) Microsoft PowerPoint
4 16 (0.84%) Microsoft Project
5 9 (0.47%) InDesign
5 9 (0.47%) Photoshop
6 7 (0.37%) MS Visio
7 6 (0.31%) Chatbot
7 6 (0.31%) Trello
8 5 (0.26%) Spreadsheet
9 2 (0.10%) AutoCAD
10 1 (0.052%) Adobe Creative Suite
10 1 (0.052%) Adobe Illustrator
10 1 (0.052%) Solid Edge
Business Applications
1 12 (0.63%) Maximo
2 10 (0.52%) Dynamics CRM
3 8 (0.42%) Remedy ITSM
4 6 (0.31%) Dynamics GP
5 5 (0.26%) SAP ERP
5 5 (0.26%) SAP HCM
6 4 (0.21%) Magento
6 4 (0.21%) Primavera
7 3 (0.16%) Oracle ERP
7 3 (0.16%) Salesforce CRM
7 3 (0.16%) SAP HR
7 3 (0.16%) Shopify
7 3 (0.16%) Workday HCM
8 2 (0.10%) Oracle EBS
9 1 (0.052%) HFM
9 1 (0.052%) Oracle Applications
9 1 (0.052%) Oracle SCM
9 1 (0.052%) ResourceLink
9 1 (0.052%) Sage X3
9 1 (0.052%) SAP PP
Cloud Services
1 348 (18.21%) Microsoft 365
2 289 (15.12%) Azure
3 106 (5.55%) Power Platform
4 87 (4.55%) AWS
5 69 (3.61%) Entra ID
6 55 (2.88%) SaaS
7 41 (2.15%) Azure DevOps
8 34 (1.78%) PowerApps
9 31 (1.62%) Amazon S3
10 26 (1.36%) Dynamics 365
11 21 (1.10%) OneDrive
12 17 (0.89%) MinIO
12 17 (0.89%) OpenShift
12 17 (0.89%) WhatsApp
13 16 (0.84%) Azure Sentinel
14 15 (0.78%) Cloud Computing
15 14 (0.73%) IaaS
16 12 (0.63%) Amazon EC2
17 11 (0.58%) Power Automate
18 9 (0.47%) GCP
Communications & Networking
1 165 (8.63%) Firewall
2 97 (5.08%) LAN
3 93 (4.87%) WAN
4 85 (4.45%) VPN
5 75 (3.92%) Wi-Fi
6 67 (3.51%) DNS
7 53 (2.77%) DHCP
7 53 (2.77%) Network Security
8 42 (2.20%) Wireless
9 40 (2.09%) VoIP
10 35 (1.83%) Internet
10 35 (1.83%) VLAN
11 34 (1.78%) TCP/IP
12 31 (1.62%) SAN
13 29 (1.52%) SD-WAN
14 19 (0.99%) Intranet
15 18 (0.94%) Unified Communications
16 16 (0.84%) NAS
16 16 (0.84%) Remote Desktop
17 11 (0.58%) WLAN
Database & Business Intelligence
1 102 (5.34%) SQL Server
2 58 (3.04%) Power BI
3 57 (2.98%) Relational Database
4 28 (1.47%) Big Data
5 27 (1.41%) MySQL
6 23 (1.20%) RDBMS
7 18 (0.94%) Data Warehouse
8 17 (0.89%) Hadoop
8 17 (0.89%) Presto
9 15 (0.78%) GIS
10 14 (0.73%) NoSQL
11 11 (0.58%) Amazon RDS
12 8 (0.42%) Oracle Database
12 8 (0.42%) SQL Server Reporting Services
13 6 (0.31%) PostgreSQL
14 5 (0.26%) Azure SQL Database
14 5 (0.26%) CorVu
14 5 (0.26%) Crystal Reports
14 5 (0.26%) SQL Server Integration Services
15 4 (0.21%) Tableau
Development Applications
1 46 (2.41%) JIRA
2 27 (1.41%) Jenkins
3 17 (0.89%) Atlassian Bamboo
4 16 (0.84%) Team Foundation Server
5 9 (0.47%) Git
6 8 (0.42%) Robot Framework
7 5 (0.26%) Visual Studio
8 3 (0.16%) GitLab
9 2 (0.10%) Appium
9 2 (0.10%) Bitbucket
9 2 (0.10%) Cypress.io
9 2 (0.10%) JMeter
9 2 (0.10%) Postman
9 2 (0.10%) REST Assured
9 2 (0.10%) Selenium
9 2 (0.10%) Serenity BDD
9 2 (0.10%) SpecFlow
10 1 (0.052%) MSBuild
10 1 (0.052%) MSI
10 1 (0.052%) Visual Studio Team System
General
1 713 (37.31%) Social Skills
2 368 (19.26%) Finance
3 176 (9.21%) Public Sector
4 170 (8.90%) Analytical Skills
5 133 (6.96%) Inclusion and Diversity
6 92 (4.81%) Retail
7 90 (4.71%) Legal
8 81 (4.24%) Organisational Skills
9 64 (3.35%) Marketing
10 59 (3.09%) Law
11 58 (3.04%) Telecoms
12 40 (2.09%) Influencing Skills
13 32 (1.67%) Aerospace
14 31 (1.62%) Fire and Rescue
15 30 (1.57%) Manufacturing
16 29 (1.52%) Documentation Skills
17 27 (1.41%) Banking
17 27 (1.41%) Local Government
18 26 (1.36%) Presentation Skills
19 19 (0.99%) Military
Job Titles
1 274 (14.34%) Service Manager
2 239 (12.51%) Analyst
3 218 (11.41%) Delivery Manager
3 218 (11.41%) Service Delivery Manager
4 204 (10.68%) IT Manager
5 169 (8.84%) Lead
6 154 (8.06%) IT Support
7 127 (6.65%) Senior
8 97 (5.08%) Support Engineer
9 88 (4.60%) IT Engineer
10 87 (4.55%) Support Analyst
11 84 (4.40%) Developer
12 78 (4.08%) IT Analyst
13 75 (3.92%) Infrastructure Engineer
14 71 (3.72%) Consultant
15 61 (3.19%) IT Services Manager
15 61 (3.19%) Project Manager
15 61 (3.19%) Team Leader
16 57 (2.98%) IT Support Engineer
17 56 (2.93%) Service Analyst
Libraries, Frameworks & Software Standards
1 53 (2.77%) .NET
2 42 (2.20%) EDI
3 27 (1.41%) HTML
4 17 (0.89%) .NET Framework
4 17 (0.89%) ActiveMQ
4 17 (0.89%) Apache NiFi
4 17 (0.89%) Elastic Stack
4 17 (0.89%) RabbitMQ
4 17 (0.89%) YAML
5 16 (0.84%) CSS
6 15 (0.78%) AngularJS
7 13 (0.68%) Middleware
8 12 (0.63%) REST
9 10 (0.52%) ASP.NET
10 8 (0.42%) cXML
10 8 (0.42%) EDIFACT
10 8 (0.42%) XML
11 7 (0.37%) .NET Core
11 7 (0.37%) Flash
12 5 (0.26%) Blazor
Miscellaneous
1 118 (6.17%) Self-Motivation
2 102 (5.34%) Management Information System
3 101 (5.29%) Driving Licence
4 82 (4.29%) Data Centre
5 39 (2.04%) Product Ownership
6 30 (1.57%) Fat Client
6 30 (1.57%) Thin Client
7 29 (1.52%) Enterprise Software
8 27 (1.41%) Onboarding
9 23 (1.20%) Public Cloud
10 22 (1.15%) PMI
11 20 (1.05%) Hybrid Cloud
12 19 (0.99%) Mainframe
12 19 (0.99%) Replication
12 19 (0.99%) Security Operations Centre
13 17 (0.89%) Low-Code
14 15 (0.78%) Analytical Mindset
15 14 (0.73%) Virtual Team
16 12 (0.63%) PropTech
17 11 (0.58%) Housing Association
Operating Systems
1 336 (17.58%) Windows
2 119 (6.23%) Linux
3 117 (6.12%) Windows Server
4 104 (5.44%) Windows 10
5 42 (2.20%) Unix
6 34 (1.78%) Android
6 34 (1.78%) Windows 7
7 33 (1.73%) Apple iOS
8 25 (1.31%) Windows Server 2019
9 23 (1.20%) Windows Server 2016
10 20 (1.05%) Mac OS X
10 20 (1.05%) Windows Server 2012
11 17 (0.89%) Mac OS
12 8 (0.42%) Windows 8
12 8 (0.42%) Windows Server 2008
13 6 (0.31%) Ubuntu
14 2 (0.10%) Windows Server 2003
15 1 (0.052%) Data ONTAP
15 1 (0.052%) VMS
15 1 (0.052%) Windows XP
Processes & Methodologies
1 682 (35.69%) ITIL
2 406 (21.25%) Customer Service
3 385 (20.15%) Service Management
4 382 (19.99%) Problem-Solving
5 298 (15.59%) Continuous Improvement
6 275 (14.39%) ITSM
7 262 (13.71%) Agile
8 251 (13.13%) Project Management
9 192 (10.05%) Change Management
10 188 (9.84%) Actionable Insight
11 175 (9.16%) Stakeholder Management
12 159 (8.32%) Incident Management
13 148 (7.74%) Cybersecurity
14 147 (7.69%) Project Delivery
15 143 (7.48%) Mentoring
16 139 (7.27%) DevOps
17 117 (6.12%) Problem Management
18 109 (5.70%) Coaching
19 103 (5.39%) Service Design
20 100 (5.23%) Roadmaps
Programming Languages
1 106 (5.55%) SQL
2 58 (3.04%) PowerShell
3 56 (2.93%) Python
4 37 (1.94%) JavaScript
5 36 (1.88%) Bash
6 33 (1.73%) C#
7 28 (1.47%) Java
8 19 (0.99%) COBOL
9 17 (0.89%) Shell Script
10 13 (0.68%) T-SQL
11 12 (0.63%) TypeScript
12 8 (0.42%) ActionScript
12 8 (0.42%) ActionScript 2.0
13 6 (0.31%) VB
14 4 (0.21%) Kotlin
15 3 (0.16%) PHP
16 2 (0.10%) VBScript
17 1 (0.052%) C
17 1 (0.052%) R
17 1 (0.052%) Swift
Qualifications
1 310 (16.22%) Degree
2 251 (13.13%) Security Cleared
3 124 (6.49%) SC Cleared
4 66 (3.45%) DV Cleared
5 64 (3.35%) ITIL Certification
6 46 (2.41%) Microsoft Certification
7 41 (2.15%) Cisco Certification
8 40 (2.09%) ITIL Foundation Certificate
9 38 (1.99%) PMI Certification
10 37 (1.94%) Computer Science Degree
11 36 (1.88%) CTC Cleared
12 34 (1.78%) CISSP
13 26 (1.36%) BPSS Clearance
13 26 (1.36%) CCNA
14 24 (1.26%) DBS Check
15 23 (1.20%) PMP
16 20 (1.05%) AWS Certification
17 17 (0.89%) Azure Certification
17 17 (0.89%) CCNP
18 16 (0.84%) CISM
Quality Assurance & Compliance
1 227 (11.88%) SLA
2 57 (2.98%) GDPR
3 56 (2.93%) QA
4 49 (2.56%) Cyber Essentials
5 36 (1.88%) ISO/IEC 27001
6 34 (1.78%) Accessibility
7 29 (1.52%) PMO
8 15 (0.78%) Data Quality
9 7 (0.37%) ISO 9001
10 6 (0.31%) NIST
11 5 (0.26%) Actionable Recommendations
11 5 (0.26%) Cyber Essentials PLUS
11 5 (0.26%) ISO/IEC 20000
11 5 (0.26%) TickIT
12 4 (0.21%) PCI DSS
13 3 (0.16%) ISO 14001
14 2 (0.10%) COSHH
14 2 (0.10%) Disclosure Scotland
14 2 (0.10%) HIPAA
14 2 (0.10%) Sarbanes-Oxley
System Software
1 244 (12.77%) Active Directory
2 81 (4.24%) VMware Infrastructure
3 37 (1.94%) Hyper-V
4 29 (1.52%) vSphere
5 20 (1.05%) Docker
6 15 (0.78%) Virtual Desktop
7 14 (0.73%) Firmware
8 11 (0.58%) Virtual Machines
9 9 (0.47%) VMware ESXi
10 7 (0.37%) Virtual Servers
11 3 (0.16%) BitLocker
12 2 (0.10%) Microsoft Virtual Server
12 2 (0.10%) XenDesktop
13 1 (0.052%) DFS Replication
13 1 (0.052%) XenApp
Systems Management
1 79 (4.13%) Microsoft Intune
2 78 (4.08%) SCCM
3 33 (1.73%) Kubernetes
4 32 (1.67%) Ansible
5 23 (1.20%) Terraform
6 20 (1.05%) WSUS
7 17 (0.89%) Grafana
7 17 (0.89%) HAProxy
7 17 (0.89%) Prometheus
8 9 (0.47%) Jamf Pro
9 8 (0.42%) Single Sign-On
10 7 (0.37%) ZABBIX
11 6 (0.31%) Microsoft Data Protection Manager
11 6 (0.31%) SCDPM
12 5 (0.26%) vCenter Server
13 4 (0.21%) SmoothWall
14 3 (0.16%) Failover Clustering
14 3 (0.16%) Nessus
14 3 (0.16%) Puppet
15 2 (0.10%) CSIRT
Vendors
1 564 (29.51%) Microsoft
2 144 (7.54%) VMware
3 126 (6.59%) ServiceNow
4 81 (4.24%) Cisco
5 53 (2.77%) Oracle
6 47 (2.46%) Salesforce
7 46 (2.41%) Apple
8 39 (2.04%) Dell
9 38 (1.99%) Veeam
10 32 (1.67%) Citrix
10 32 (1.67%) Meraki
11 27 (1.41%) SAP
12 26 (1.36%) Adobe
13 19 (0.99%) Sophos
13 19 (0.99%) Unisys
14 18 (0.94%) HP
15 17 (0.89%) IBM
16 15 (0.78%) Google
17 14 (0.73%) Remedy
18 12 (0.63%) iManage