Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 100 120 93
Rank change year-on-year +20 -27 +48
Permanent jobs citing Service Delivery 1,900 1,770 2,587
As % of all permanent jobs advertised in the UK excluding London 2.71% 2.86% 3.66%
As % of the Processes & Methodologies category 3.21% 2.99% 3.90%
Number of salaries quoted 1,337 1,080 1,721
10th Percentile £26,750 £25,004 £26,375
25th Percentile £35,000 £31,250 £34,242
Median annual salary (50th Percentile) £46,958 £45,000 £47,500
Median % change year-on-year +4.35% -5.26% +5.56%
75th Percentile £61,250 £60,895 £60,000
90th Percentile £72,035 £75,000 £72,500
UK median annual salary £50,000 £51,918 £52,500
% change year-on-year -3.69% -1.11% +5.00%

All Process and Methodology Skills
UK excluding London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,145 59,105 66,395
As % of all permanent jobs advertised in the UK excluding London 84.43% 95.64% 94.05%
Number of salaries quoted 40,986 30,311 41,402
10th Percentile £27,250 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +9.09%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 27 April 2024.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +6 484 £49,000 +15.29% 128
North of England +42 427 £47,500 -1.55% 120
Midlands +26 333 £47,475 -9.57% 93
South West +25 302 £50,000 +11.11% 68
North West +38 234 £50,000 +11.11% 77
West Midlands +28 222 £50,000 -7.61% 51
Yorkshire +42 157 £47,500 -18.82% 34
Scotland -29 149 £49,990 +24.98% 50
East of England -16 141 £37,000 -12.94% 66
East Midlands +14 107 £37,500 -28.57% 42
Wales +38 53 £52,101 +34.48% 20
North East +12 39 £38,066 +18.95% 11
Northern Ireland +20 17 £61,750 +71.53% 9
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (5.95%) SharePoint
2 79 (4.16%) Microsoft Exchange
3 29 (1.53%) Confluence
4 22 (1.16%) CMS
5 20 (1.05%) Apache
5 20 (1.05%) Jupyter
5 20 (1.05%) nginx
6 17 (0.89%) Apache Spark
7 10 (0.53%) IIS
8 6 (0.32%) Appian
8 6 (0.32%) Exchange Server 2000
9 5 (0.26%) SharePoint 2010
9 5 (0.26%) SharePoint 2013
10 4 (0.21%) SAS
10 4 (0.21%) Umbraco
11 2 (0.11%) Documentum
11 2 (0.11%) Exchange Server 2010
11 2 (0.11%) Exchange Server 2013
11 2 (0.11%) MS Project Server
12 1 (0.053%) Skype for Business
Applications
1 148 (7.79%) Microsoft Office
2 123 (6.47%) Microsoft Excel
3 44 (2.32%) Microsoft PowerPoint
4 18 (0.95%) Microsoft Project
5 8 (0.42%) InDesign
5 8 (0.42%) Photoshop
6 7 (0.37%) MS Visio
7 6 (0.32%) Chatbot
8 5 (0.26%) Spreadsheet
9 3 (0.16%) Trello
10 2 (0.11%) AutoCAD
11 1 (0.053%) Adobe Creative Suite
11 1 (0.053%) Adobe Illustrator
11 1 (0.053%) Solid Edge
Business Applications
1 10 (0.53%) Dynamics CRM
2 8 (0.42%) Maximo
3 6 (0.32%) Dynamics GP
4 5 (0.26%) NEC Housing
4 5 (0.26%) Primavera
4 5 (0.26%) SAP ERP
4 5 (0.26%) SAP HCM
5 4 (0.21%) Magento
5 4 (0.21%) Remedy ITSM
5 4 (0.21%) ResourceLink
6 3 (0.16%) Oracle ERP
6 3 (0.16%) Salesforce CRM
6 3 (0.16%) SAP HR
6 3 (0.16%) Shopify
6 3 (0.16%) Workday HCM
7 2 (0.11%) Oracle EBS
8 1 (0.053%) HFM
8 1 (0.053%) Oracle Applications
8 1 (0.053%) Oracle SCM
8 1 (0.053%) SAP PP
Cloud Services
1 337 (17.74%) Microsoft 365
2 277 (14.58%) Azure
3 101 (5.32%) Power Platform
4 85 (4.47%) AWS
5 65 (3.42%) Entra ID
6 55 (2.89%) SaaS
7 36 (1.89%) Azure DevOps
8 32 (1.68%) PowerApps
9 31 (1.63%) Amazon S3
10 26 (1.37%) Dynamics 365
11 24 (1.26%) OneDrive
12 17 (0.89%) MinIO
12 17 (0.89%) OpenShift
13 15 (0.79%) Azure Sentinel
14 14 (0.74%) IaaS
14 14 (0.74%) WhatsApp
15 13 (0.68%) Cloud Computing
16 12 (0.63%) Amazon EC2
17 11 (0.58%) Power Automate
18 9 (0.47%) GCP
Communications & Networking
1 157 (8.26%) Firewall
2 90 (4.74%) LAN
3 89 (4.68%) WAN
4 81 (4.26%) VPN
5 72 (3.79%) Wi-Fi
6 58 (3.05%) DNS
7 52 (2.74%) Network Security
8 46 (2.42%) DHCP
9 40 (2.11%) VoIP
9 40 (2.11%) Wireless
10 35 (1.84%) Internet
11 31 (1.63%) VLAN
12 30 (1.58%) SAN
12 30 (1.58%) TCP/IP
13 27 (1.42%) SD-WAN
14 19 (1.00%) Intranet
15 18 (0.95%) Unified Communications
16 16 (0.84%) NAS
16 16 (0.84%) Remote Desktop
17 11 (0.58%) WLAN
Database & Business Intelligence
1 95 (5.00%) SQL Server
2 59 (3.11%) Power BI
3 57 (3.00%) Relational Database
4 27 (1.42%) Big Data
4 27 (1.42%) MySQL
5 23 (1.21%) RDBMS
6 17 (0.89%) Hadoop
6 17 (0.89%) Presto
7 14 (0.74%) Amazon RDS
7 14 (0.74%) Data Warehouse
8 10 (0.53%) GIS
8 10 (0.53%) NoSQL
9 7 (0.37%) SQL Server Reporting Services
10 6 (0.32%) Oracle Database
10 6 (0.32%) PostgreSQL
11 5 (0.26%) Azure SQL Database
11 5 (0.26%) CorVu
11 5 (0.26%) Crystal Reports
11 5 (0.26%) DB2
12 4 (0.21%) SQL Server Integration Services
Development Applications
1 45 (2.37%) JIRA
2 28 (1.47%) Jenkins
3 17 (0.89%) Atlassian Bamboo
4 12 (0.63%) Team Foundation Server
5 9 (0.47%) Git
5 9 (0.47%) Robot Framework
6 4 (0.21%) Visual Studio
7 3 (0.16%) GitLab
8 2 (0.11%) Appium
8 2 (0.11%) Bitbucket
8 2 (0.11%) Cypress.io
8 2 (0.11%) JMeter
8 2 (0.11%) Postman
8 2 (0.11%) REST Assured
8 2 (0.11%) Selenium
8 2 (0.11%) Serenity BDD
8 2 (0.11%) SpecFlow
9 1 (0.053%) MSI
9 1 (0.053%) Visual Studio Team System
General
1 702 (36.95%) Social Skills
2 385 (20.26%) Finance
3 179 (9.42%) Public Sector
4 169 (8.89%) Analytical Skills
5 137 (7.21%) Inclusion and Diversity
6 101 (5.32%) Retail
7 92 (4.84%) Legal
8 80 (4.21%) Organisational Skills
9 62 (3.26%) Marketing
10 58 (3.05%) Law
11 56 (2.95%) Telecoms
12 40 (2.11%) Influencing Skills
13 34 (1.79%) Aerospace
14 31 (1.63%) Manufacturing
15 28 (1.47%) Documentation Skills
15 28 (1.47%) Presentation Skills
16 27 (1.42%) Fire and Rescue
16 27 (1.42%) Local Government
17 24 (1.26%) Banking
18 19 (1.00%) Military
Job Titles
1 279 (14.68%) Service Manager
2 232 (12.21%) Analyst
3 218 (11.47%) Delivery Manager
3 218 (11.47%) Service Delivery Manager
4 203 (10.68%) IT Manager
5 178 (9.37%) Lead
6 145 (7.63%) IT Support
7 131 (6.89%) Senior
8 92 (4.84%) Support Engineer
9 84 (4.42%) Support Analyst
10 80 (4.21%) Developer
10 80 (4.21%) IT Engineer
11 77 (4.05%) Consultant
12 75 (3.95%) IT Analyst
13 73 (3.84%) Infrastructure Engineer
14 66 (3.47%) Team Leader
15 64 (3.37%) Project Manager
16 63 (3.32%) IT Services Manager
17 57 (3.00%) Architect
18 53 (2.79%) Service Analyst
Libraries, Frameworks & Software Standards
1 47 (2.47%) .NET
2 43 (2.26%) EDI
3 28 (1.47%) HTML
4 17 (0.89%) ActiveMQ
4 17 (0.89%) Apache NiFi
4 17 (0.89%) Elastic Stack
4 17 (0.89%) RabbitMQ
4 17 (0.89%) YAML
5 16 (0.84%) .NET Framework
5 16 (0.84%) CSS
6 12 (0.63%) Middleware
7 11 (0.58%) AngularJS
8 9 (0.47%) ASP.NET
8 9 (0.47%) XML
9 8 (0.42%) cXML
9 8 (0.42%) EDIFACT
9 8 (0.42%) REST
10 7 (0.37%) .NET Core
10 7 (0.37%) Flash
11 5 (0.26%) Blazor
Miscellaneous
1 118 (6.21%) Self-Motivation
2 98 (5.16%) Driving Licence
3 96 (5.05%) Management Information System
4 79 (4.16%) Data Centre
5 39 (2.05%) Product Ownership
6 30 (1.58%) Fat Client
6 30 (1.58%) Thin Client
7 29 (1.53%) Enterprise Software
8 27 (1.42%) Onboarding
9 23 (1.21%) Public Cloud
10 22 (1.16%) PMI
11 20 (1.05%) Hybrid Cloud
12 19 (1.00%) Mainframe
13 18 (0.95%) Security Operations Centre
14 17 (0.89%) Low-Code
14 17 (0.89%) Replication
15 16 (0.84%) Analytical Mindset
16 12 (0.63%) PropTech
16 12 (0.63%) Virtual Team
17 11 (0.58%) CMDB
Operating Systems
1 324 (17.05%) Windows
2 120 (6.32%) Linux
3 109 (5.74%) Windows Server
4 101 (5.32%) Windows 10
5 40 (2.11%) Unix
6 30 (1.58%) Apple iOS
7 28 (1.47%) Windows 7
8 27 (1.42%) Android
9 23 (1.21%) Windows Server 2019
10 20 (1.05%) Mac OS X
11 19 (1.00%) Windows Server 2012
11 19 (1.00%) Windows Server 2016
12 14 (0.74%) Mac OS
13 8 (0.42%) Windows Server 2008
14 6 (0.32%) Ubuntu
14 6 (0.32%) Windows 8
15 1 (0.053%) CentOS
15 1 (0.053%) Data ONTAP
15 1 (0.053%) VMS
15 1 (0.053%) Windows XP
Processes & Methodologies
1 672 (35.37%) ITIL
2 400 (21.05%) Customer Service
3 383 (20.16%) Service Management
4 375 (19.74%) Problem-Solving
5 306 (16.11%) Continuous Improvement
6 274 (14.42%) ITSM
7 260 (13.68%) Agile
8 246 (12.95%) Project Management
9 195 (10.26%) Change Management
10 185 (9.74%) Actionable Insight
11 182 (9.58%) Stakeholder Management
12 157 (8.26%) Incident Management
13 150 (7.89%) Cybersecurity
14 148 (7.79%) Mentoring
15 141 (7.42%) Project Delivery
16 135 (7.11%) DevOps
17 118 (6.21%) Coaching
18 115 (6.05%) Problem Management
19 101 (5.32%) Service Design
20 99 (5.21%) Decision-Making
Programming Languages
1 104 (5.47%) SQL
2 57 (3.00%) Python
3 55 (2.89%) PowerShell
4 37 (1.95%) Bash
5 33 (1.74%) C#
5 33 (1.74%) JavaScript
6 27 (1.42%) Java
7 19 (1.00%) COBOL
8 17 (0.89%) Shell Script
9 13 (0.68%) T-SQL
10 8 (0.42%) ActionScript
10 8 (0.42%) ActionScript 2.0
10 8 (0.42%) TypeScript
11 5 (0.26%) VB
12 4 (0.21%) Kotlin
13 3 (0.16%) PHP
14 2 (0.11%) VBScript
15 1 (0.053%) C
15 1 (0.053%) C++
15 1 (0.053%) Swift
Qualifications
1 300 (15.79%) Degree
2 250 (13.16%) Security Cleared
3 119 (6.26%) SC Cleared
4 64 (3.37%) DV Cleared
5 62 (3.26%) ITIL Certification
6 47 (2.47%) Cisco Certification
7 41 (2.16%) Microsoft Certification
8 39 (2.05%) ITIL Foundation Certificate
9 38 (2.00%) PMI Certification
10 37 (1.95%) Computer Science Degree
11 36 (1.89%) CTC Cleared
12 34 (1.79%) CISSP
13 29 (1.53%) CCNA
14 23 (1.21%) DBS Check
14 23 (1.21%) PMP
15 21 (1.11%) CCNP
16 20 (1.05%) AWS Certification
17 19 (1.00%) BPSS Clearance
18 15 (0.79%) CISM
19 14 (0.74%) MCSE
Quality Assurance & Compliance
1 216 (11.37%) SLA
2 58 (3.05%) QA
3 56 (2.95%) GDPR
4 46 (2.42%) Cyber Essentials
5 38 (2.00%) Accessibility
6 35 (1.84%) ISO/IEC 27001
7 30 (1.58%) PMO
8 16 (0.84%) Data Quality
9 7 (0.37%) ISO 9001
10 6 (0.32%) Cyber Essentials PLUS
11 5 (0.26%) Actionable Recommendations
11 5 (0.26%) ISO/IEC 20000
11 5 (0.26%) TickIT
12 4 (0.21%) NIST
12 4 (0.21%) PCI DSS
13 3 (0.16%) ISO 14001
14 2 (0.11%) COSHH
14 2 (0.11%) HIPAA
14 2 (0.11%) NEBOSH
14 2 (0.11%) Sarbanes-Oxley
System Software
1 235 (12.37%) Active Directory
2 80 (4.21%) VMware Infrastructure
3 41 (2.16%) Hyper-V
4 27 (1.42%) vSphere
5 20 (1.05%) Docker
6 14 (0.74%) Virtual Desktop
7 13 (0.68%) Firmware
8 12 (0.63%) Virtual Machines
9 8 (0.42%) VMware ESXi
10 7 (0.37%) Virtual Servers
11 3 (0.16%) BitLocker
12 1 (0.053%) DFS Replication
12 1 (0.053%) Microsoft Virtual Server
12 1 (0.053%) XenDesktop
Systems Management
1 75 (3.95%) SCCM
2 74 (3.89%) Microsoft Intune
3 34 (1.79%) Kubernetes
4 31 (1.63%) Ansible
5 23 (1.21%) Terraform
6 20 (1.05%) WSUS
7 17 (0.89%) Grafana
7 17 (0.89%) HAProxy
7 17 (0.89%) Prometheus
8 7 (0.37%) ZABBIX
9 6 (0.32%) Jamf Pro
9 6 (0.32%) Microsoft Data Protection Manager
9 6 (0.32%) SCDPM
10 5 (0.26%) Single Sign-On
10 5 (0.26%) vCenter Server
11 4 (0.21%) SmoothWall
12 3 (0.16%) Failover Clustering
12 3 (0.16%) Nessus
12 3 (0.16%) Progress Chef
12 3 (0.16%) Puppet
Vendors
1 545 (28.68%) Microsoft
2 140 (7.37%) VMware
3 120 (6.32%) ServiceNow
4 79 (4.16%) Cisco
5 51 (2.68%) Oracle
6 48 (2.53%) Salesforce
7 38 (2.00%) Dell
8 37 (1.95%) Apple
9 36 (1.89%) Veeam
10 33 (1.74%) Citrix
11 29 (1.53%) Meraki
12 28 (1.47%) SAP
13 25 (1.32%) Adobe
14 19 (1.00%) Sophos
14 19 (1.00%) Unisys
15 18 (0.95%) HP
16 15 (0.79%) Google
17 13 (0.68%) IBM
18 12 (0.63%) iManage
19 10 (0.53%) Palo Alto