Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 65 97 126
Rank change year-on-year +32 +29 -37
Permanent jobs citing Service Delivery 1,627 1,979 1,599
As % of all permanent jobs advertised in the UK excluding London 4.10% 2.64% 2.79%
As % of the Processes & Methodologies category 4.43% 3.21% 2.92%
Number of salaries quoted 543 1,366 1,001
10th Percentile £29,250 £26,375 £25,106
25th Percentile £37,500 £35,000 £31,250
Median annual salary (50th Percentile) £50,055 £45,738 £45,600
Median % change year-on-year +9.44% +0.30% -4.00%
75th Percentile £63,623 £61,250 £62,500
90th Percentile £75,000 £71,725 £75,000
UK median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +5.00%

All Process and Methodology Skills
UK excluding London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 36,721 61,614 54,758
As % of all permanent jobs advertised in the UK excluding London 92.53% 82.28% 95.52%
Number of salaries quoted 17,560 42,296 28,644
10th Percentile £26,250 £27,250 £30,500
25th Percentile £36,250 £36,250 £40,000
Median annual salary (50th Percentile) £51,564 £50,000 £55,000
Median % change year-on-year +3.13% -9.09% +4.76%
75th Percentile £65,000 £65,000 £70,000
90th Percentile £77,500 £77,500 £82,500
UK median annual salary £57,000 £55,000 £60,899
% change year-on-year +3.64% -9.69% +1.50%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 31 May 2025.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +75 791 £53,500 +15.05% 225
North of England -32 322 £50,000 +13.74% 230
North West -16 249 £50,000 - 137
Midlands -15 197 £53,450 +13.18% 147
West Midlands +6 145 £55,000 +10.00% 103
East of England +25 144 £37,500 -1.32% 81
South West -8 97 £56,765 +13.53% 85
Yorkshire -20 65 £40,000 -5.88% 60
East Midlands -7 49 £42,500 +17.24% 43
Scotland +25 42 £53,000 +6.01% 81
Wales +3 20 £37,733 -16.15% 26
Northern Ireland +38 15 - - 18
North East -16 8 £52,000 +108.33% 35
Channel Islands - 1 £45,000 - 13
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (2.46%) SharePoint
2 23 (1.41%) Microsoft Exchange
3 19 (1.17%) Confluence
4 4 (0.25%) IIS
5 3 (0.18%) nginx
6 1 (0.061%) OpenStack
Applications
1 70 (4.30%) Microsoft Excel
2 52 (3.20%) Microsoft Office
3 39 (2.40%) Microsoft PowerPoint
4 18 (1.11%) Microsoft Project
5 14 (0.86%) Trello
6 6 (0.37%) Chatbot
7 2 (0.12%) AutoCAD
7 2 (0.12%) MS Visio
7 2 (0.12%) Spreadsheet
Business Applications
1 8 (0.49%) Remedy ITSM
2 5 (0.31%) PeopleSoft Financials
2 5 (0.31%) Salesforce CRM
3 4 (0.25%) Infor M3
4 2 (0.12%) Dynamics CRM
4 2 (0.12%) Dynamics NAV
5 1 (0.061%) Dynamics GP
5 1 (0.061%) Oracle ERP
5 1 (0.061%) Orchard Housing
5 1 (0.061%) Sage 200
5 1 (0.061%) SAP S/4HANA
5 1 (0.061%) Unit4 Business World
Cloud Services
1 176 (10.82%) Azure
2 128 (7.87%) Microsoft 365
3 65 (4.00%) AWS
4 46 (2.83%) Power Platform
5 38 (2.34%) Entra ID
6 22 (1.35%) SaaS
7 15 (0.92%) GCP
8 14 (0.86%) Azure Monitor
8 14 (0.86%) PowerApps
9 12 (0.74%) Power Automate
10 10 (0.61%) Dynamics 365
10 10 (0.61%) OneDrive
11 9 (0.55%) Google Workspace
11 9 (0.55%) IaaS
12 8 (0.49%) Cloud Computing
13 7 (0.43%) PaaS
14 6 (0.37%) GitHub
14 6 (0.37%) Microsoft Copilot
15 5 (0.31%) Azure Sentinel
15 5 (0.31%) Serverless
Communications & Networking
1 50 (3.07%) Firewall
2 36 (2.21%) Wireless
3 29 (1.78%) Broadband
4 27 (1.66%) Wi-Fi
5 26 (1.60%) WAN
6 25 (1.54%) VLAN
7 23 (1.41%) LAN
8 20 (1.23%) Network Security
9 18 (1.11%) DNS
10 16 (0.98%) VPN
11 15 (0.92%) TCP/IP
12 13 (0.80%) VoIP
13 11 (0.68%) SD-WAN
14 10 (0.61%) Cisco IOS
14 10 (0.61%) DHCP
14 10 (0.61%) WLAN
15 9 (0.55%) Internet
15 9 (0.55%) OSPF
16 7 (0.43%) BGP
16 7 (0.43%) MPLS
Database & Business Intelligence
1 40 (2.46%) SQL Server
2 37 (2.27%) Power BI
3 20 (1.23%) Data Mining
4 18 (1.11%) BusinessObjects
5 16 (0.98%) Data Warehouse
6 7 (0.43%) SQL Server Integration Services
6 7 (0.43%) SQL Server Reporting Services
7 5 (0.31%) Amazon RDS
7 5 (0.31%) Microsoft Analysis Services
7 5 (0.31%) SQL Server Analysis Services
8 4 (0.25%) Elasticsearch
8 4 (0.25%) MySQL
8 4 (0.25%) Power Query
8 4 (0.25%) PowerPivot
9 3 (0.18%) MariaDB
10 2 (0.12%) GIS
10 2 (0.12%) Metadata
10 2 (0.12%) PostgreSQL
11 1 (0.061%) DB2
11 1 (0.061%) Oracle Database
Development Applications
1 46 (2.83%) JIRA
2 7 (0.43%) SQL Server Management Studio (SSMS)
3 6 (0.37%) NDoc
4 2 (0.12%) GitLab
4 2 (0.12%) Jenkins
5 1 (0.061%) Visual Studio
General
1 846 (52.00%) Manufacturing
2 370 (22.74%) Social Skills
3 171 (10.51%) Finance
4 89 (5.47%) Analytical Skills
5 62 (3.81%) Law
6 54 (3.32%) Legal
6 54 (3.32%) Retail
7 44 (2.70%) Public Sector
8 39 (2.40%) Inclusion and Diversity
9 30 (1.84%) Organisational Skills
10 28 (1.72%) Games
10 28 (1.72%) Military
11 27 (1.66%) Billing
11 27 (1.66%) Telecoms
12 21 (1.29%) Marketing
13 19 (1.17%) Influencing Skills
14 16 (0.98%) Electronics
15 15 (0.92%) Pharmaceutical
15 15 (0.92%) Presentation Skills
16 11 (0.68%) Aerospace
Job Titles
1 90 (5.53%) IT Manager
2 89 (5.47%) Technical Support
3 87 (5.35%) Senior
4 84 (5.16%) Support Technician
5 81 (4.98%) Analyst
6 73 (4.49%) IT Support
7 67 (4.12%) Lead
8 61 (3.75%) Service Manager
9 59 (3.63%) Developer
10 54 (3.32%) Support Analyst
11 51 (3.13%) Consultant
12 50 (3.07%) Senior Manager
13 41 (2.52%) Delivery Manager
14 36 (2.21%) Head of IT
15 35 (2.15%) 1st Line Support
16 34 (2.09%) 2nd Line Support
16 34 (2.09%) IT Analyst
17 31 (1.91%) IT Support Analyst
18 30 (1.84%) Software Developer
19 29 (1.78%) Auditor
Libraries, Frameworks & Software Standards
1 14 (0.86%) PyTorch
1 14 (0.86%) TensorFlow
2 13 (0.80%) Hugging Face
2 13 (0.80%) LangChain
3 9 (0.55%) Web Services
4 5 (0.31%) .NET
4 5 (0.31%) REST
5 4 (0.25%) XML
6 3 (0.18%) AngularJS
6 3 (0.18%) CSS
6 3 (0.18%) HTML
7 2 (0.12%) .NET Framework
7 2 (0.12%) ASP.NET Web API
7 2 (0.12%) Entity Framework
7 2 (0.12%) Lambda Expressions
7 2 (0.12%) LINQ
7 2 (0.12%) Middleware
8 1 (0.061%) jQuery
8 1 (0.061%) JSON
8 1 (0.061%) YAML
Miscellaneous
1 118 (7.25%) Management Information System
2 47 (2.89%) Driving Licence
3 46 (2.83%) Self-Motivation
4 37 (2.27%) Product Ownership
5 31 (1.91%) Social Media
6 28 (1.72%) Data Structures
7 23 (1.41%) Onboarding
8 22 (1.35%) Video\Live Streaming
9 19 (1.17%) Data Centre
10 13 (0.80%) EPoS
10 13 (0.80%) Team-Oriented Environment
11 9 (0.55%) Enterprise Software
12 8 (0.49%) Public Cloud
12 8 (0.49%) Smartphone
13 6 (0.37%) Fibre Optics
13 6 (0.37%) iSeries
13 6 (0.37%) Legacy Systems
13 6 (0.37%) NHS
14 5 (0.31%) IoT
14 5 (0.31%) Virtual Team
Operating Systems
1 126 (7.74%) Windows
2 52 (3.20%) Windows Server
3 37 (2.27%) Linux
4 32 (1.97%) Windows 10
5 21 (1.29%) Mac OS
6 13 (0.80%) Windows Vista
7 12 (0.74%) Ubuntu
8 11 (0.68%) Apple iOS
8 11 (0.68%) CentOS
8 11 (0.68%) Mac OS X
9 5 (0.31%) Android
9 5 (0.31%) Rocky
10 3 (0.18%) Solaris
10 3 (0.18%) Unix
10 3 (0.18%) VMS
11 2 (0.12%) AIX
11 2 (0.12%) Windows Server 2012
12 1 (0.061%) Red Hat Enterprise Linux
12 1 (0.061%) Windows Server 2019
12 1 (0.061%) zOS
Processes & Methodologies
1 263 (16.16%) Customer Service
2 245 (15.06%) ITIL
2 245 (15.06%) Problem-Solving
3 206 (12.66%) Continuous Improvement
4 158 (9.71%) Coaching
5 137 (8.42%) Customer Experience
6 125 (7.68%) Service Management
7 113 (6.95%) ITSM
8 110 (6.76%) Change Management
9 104 (6.39%) Project Management
10 102 (6.27%) Agile
11 91 (5.59%) Incident Management
12 85 (5.22%) Technical Analysis
13 81 (4.98%) Project Delivery
13 81 (4.98%) Roadmaps
14 76 (4.67%) Cybersecurity
15 75 (4.61%) Mentoring
15 75 (4.61%) Problem Management
16 73 (4.49%) Computer Science
17 72 (4.43%) Stakeholder Management
Programming Languages
1 77 (4.73%) SQL
2 34 (2.09%) C#
3 27 (1.66%) Java
4 20 (1.23%) Python
5 19 (1.17%) PowerShell
5 19 (1.17%) VBA
6 5 (0.31%) Bash
6 5 (0.31%) JavaScript
7 4 (0.25%) RPG
7 4 (0.25%) VB
8 2 (0.12%) C++
8 2 (0.12%) T-SQL
9 1 (0.061%) Bicep
9 1 (0.061%) JCL
9 1 (0.061%) TypeScript
9 1 (0.061%) VBScript
Qualifications
1 742 (45.61%) NVQ Level 3
2 228 (14.01%) Degree
3 92 (5.65%) NVQ Level 4
4 56 (3.44%) Security Cleared
5 50 (3.07%) Computer Science Degree
6 43 (2.64%) SC Cleared
7 39 (2.40%) DBS Check
8 30 (1.84%) BPSS Clearance
9 27 (1.66%) Microsoft Certification
10 26 (1.60%) Master's Degree
11 25 (1.54%) Cisco Certification
11 25 (1.54%) ITIL Certification
12 20 (1.23%) CCNP
13 17 (1.04%) MCSA
13 17 (1.04%) PMI Certification
13 17 (1.04%) PMP
14 15 (0.92%) HND
15 13 (0.80%) CCNA
16 12 (0.74%) Azure Certification
16 12 (0.74%) Network+ Certification
Quality Assurance & Compliance
1 57 (3.50%) SLA
2 28 (1.72%) GDPR
3 20 (1.23%) QA
4 11 (0.68%) ISO/IEC 27001
5 10 (0.61%) Cyber Essentials
6 9 (0.55%) Sarbanes-Oxley
7 6 (0.37%) NIST
8 4 (0.25%) COBIT
8 4 (0.25%) ISO/IEC 20000
9 3 (0.18%) PMO
10 2 (0.12%) Accessibility
10 2 (0.12%) Cyber Essentials PLUS
11 1 (0.061%) Data Quality
11 1 (0.061%) GRC
11 1 (0.061%) HIPAA
11 1 (0.061%) HL7
11 1 (0.061%) ISO 22301
11 1 (0.061%) SOC 2
System Software
1 81 (4.98%) Active Directory
2 25 (1.54%) Hyper-V
3 24 (1.48%) VMware Infrastructure
4 4 (0.25%) Docker
5 3 (0.18%) Firmware
5 3 (0.18%) Virtual Machines
5 3 (0.18%) vSphere
6 2 (0.12%) Virtual Desktop
6 2 (0.12%) Virtual Servers
7 1 (0.061%) NFS
7 1 (0.061%) Oracle RAC
7 1 (0.061%) Terminal Services
7 1 (0.061%) Time Sharing Option
7 1 (0.061%) vCloud
7 1 (0.061%) Veritas Cluster Server
7 1 (0.061%) VMware ESXi
Systems Management
1 32 (1.97%) Microsoft Intune
2 16 (0.98%) Grafana
2 16 (0.98%) Prometheus
3 12 (0.74%) FortiGate
4 11 (0.68%) Kubernetes
5 9 (0.55%) Ansible
5 9 (0.55%) SCCM
6 7 (0.43%) Terraform
7 6 (0.37%) WSUS
8 4 (0.25%) Autotask
8 4 (0.25%) Jamf Pro
9 2 (0.12%) Active Directory Federation Services
9 2 (0.12%) Failover Clustering
9 2 (0.12%) Puppet
10 1 (0.061%) Backup Exec
10 1 (0.061%) NetBackup
10 1 (0.061%) Panaseer
10 1 (0.061%) PowerCLI
10 1 (0.061%) vCenter Server
10 1 (0.061%) vRealize
Vendors
1 246 (15.12%) Microsoft
2 66 (4.06%) ServiceNow
3 53 (3.26%) Oracle
4 46 (2.83%) Cisco
5 35 (2.15%) VMware
6 28 (1.72%) Sun
7 20 (1.23%) Facebook
8 15 (0.92%) Atlassian
9 14 (0.86%) OpenAI
10 12 (0.74%) Apple
11 10 (0.61%) Google
11 10 (0.61%) Red Hat
11 10 (0.61%) Workday
12 9 (0.55%) Palo Alto
12 9 (0.55%) Salesforce
12 9 (0.55%) SAP
13 8 (0.49%) BMC
13 8 (0.49%) HP
13 8 (0.49%) Remedy
14 7 (0.43%) Draytek