Head of Support Jobs

Head of Support
UK

The median Head of Support salary in the UK is £90,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 694 881 945
Rank change year-on-year +187 +64 +260
Permanent jobs requiring a Head of Support 17 29 19
As % of all permanent jobs advertised in the UK 0.031% 0.028% 0.019%
As % of the Job Titles category 0.034% 0.030% 0.021%
Number of salaries quoted 15 24 9
10th Percentile £45,000 £55,000 £63,285
25th Percentile £46,250 £55,750 £72,500
Median annual salary (50th Percentile) £90,000 £60,000 £100,000
Median % change year-on-year +50.00% -40.00% +66.67%
75th Percentile £95,000 £91,250 £135,000
90th Percentile £111,500 £92,500 £146,000
UK excluding London median annual salary £90,000 £60,000 £100,000
% change year-on-year +50.00% -40.00% +66.67%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,435 96,820 89,564
% of permanent jobs with a recognized job title 90.41% 94.78% 91.46%
Number of salaries quoted 25,727 69,155 56,824
10th Percentile £28,822 £28,500 £32,500
25th Percentile £41,000 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,399 £50,000 £53,500
% change year-on-year +2.80% -6.54% +6.63%

Head of Support
Job Vacancy Trend

Job postings that featured Head of Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Head of Support in the UK

Head of Support
Salary Trend

3-month moving average salary quoted in jobs citing Head of Support.

Salary trend for Head of Support in the UK

Head of Support
Salary Histogram

Salary distribution for jobs citing Head of Support over the 6 months to 28 May 2025.

Salary histogram for Head of Support in the UK

Head of Support
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Head of Support within the UK over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +152 16 £90,000 +5.88% 14
UK excluding London +189 11 £90,000 +50.00% 10
Work from Home +115 9 £90,000 +50.00% 3
North West - 6 £90,000 - 2
North of England - 6 £90,000 - 2
London +117 5 £95,000 +7.04% 5
South East +87 3 £45,000 -5.26%
Midlands +60 2 £47,500 -45.71% 4
East Midlands - 2 £47,500 - 1

Head of Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 28 May 2025, Head of Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Head of Support in the job title.

1 7 (41.18%) Continuous Improvement
1 7 (41.18%) Roadmaps
2 6 (35.29%) Digital Enablement
2 6 (35.29%) Technology Enablement
2 6 (35.29%) Microsoft 365
2 6 (35.29%) User Experience
2 6 (35.29%) Azure
2 6 (35.29%) Artificial Intelligence
2 6 (35.29%) Google
3 5 (29.41%) Entra ID
3 5 (29.41%) Customer Service
4 4 (23.53%) Windows Server
4 4 (23.53%) Cybersecurity
4 4 (23.53%) Windows
4 4 (23.53%) Microsoft
5 3 (17.65%) Active Directory
5 3 (17.65%) SharePoint
5 3 (17.65%) Microsoft Exchange
5 3 (17.65%) Service Management
5 3 (17.65%) ITSM
5 3 (17.65%) ITIL
5 3 (17.65%) Performance Metrics
5 3 (17.65%) PowerShell
5 3 (17.65%) Decision-Making
5 3 (17.65%) Power Automate
5 3 (17.65%) Social Skills
6 2 (11.76%) Problem-Solving
6 2 (11.76%) Collaborative Working
6 2 (11.76%) Data Protection
6 2 (11.76%) Microsoft Intune

Head of Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) Microsoft Exchange
1 3 (17.65%) SharePoint
Cloud Services
1 6 (35.29%) Azure
1 6 (35.29%) Microsoft 365
2 5 (29.41%) Entra ID
3 3 (17.65%) Power Automate
4 2 (11.76%) Power Platform
5 1 (5.88%) SaaS
General
1 3 (17.65%) Social Skills
2 2 (11.76%) Finance
3 1 (5.88%) Analytical Skills
3 1 (5.88%) Banking
3 1 (5.88%) Financial Institution
3 1 (5.88%) Front Office
3 1 (5.88%) Investment Banking
3 1 (5.88%) Marketing
Libraries, Frameworks & Software Standards
1 2 (11.76%) FIX Protocol
Miscellaneous
1 1 (5.88%) Algorithms
1 1 (5.88%) Analytical Mindset
1 1 (5.88%) Equities
1 1 (5.88%) Hedge funds
1 1 (5.88%) IoT
1 1 (5.88%) Onboarding
1 1 (5.88%) TWAP
1 1 (5.88%) VWAP
Operating Systems
1 4 (23.53%) Windows
1 4 (23.53%) Windows Server
2 2 (11.76%) Linux
3 1 (5.88%) Debian
3 1 (5.88%) Ubuntu
Processes & Methodologies
1 7 (41.18%) Continuous Improvement
1 7 (41.18%) Roadmaps
2 6 (35.29%) Artificial Intelligence
2 6 (35.29%) Digital Enablement
2 6 (35.29%) Technology Enablement
2 6 (35.29%) User Experience
3 5 (29.41%) Customer Service
4 4 (23.53%) Cybersecurity
5 3 (17.65%) Decision-Making
5 3 (17.65%) ITIL
5 3 (17.65%) ITSM
5 3 (17.65%) Performance Metrics
5 3 (17.65%) Service Management
6 2 (11.76%) Collaborative Working
6 2 (11.76%) Data Protection
6 2 (11.76%) Problem-Solving
6 2 (11.76%) Service Delivery
7 1 (5.88%) Change Management
7 1 (5.88%) Customer Retention
7 1 (5.88%) Low Latency
Programming Languages
1 3 (17.65%) PowerShell
System Software
1 3 (17.65%) Active Directory
Systems Management
1 2 (11.76%) Microsoft Intune
Vendors
1 6 (35.29%) Google
2 4 (23.53%) Microsoft
3 1 (5.88%) Sun