ICT Support Officer Job Trends

ICT Support Officer
UK

The median ICT Support Officer salary in the UK is £27,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 643 697 720
Rank change year-on-year +54 +23 +265
Permanent jobs requiring an ICT Support Officer 10 2 1
As % of all permanent jobs in the UK 0.017% 0.004% 0.002%
As % of the Job Titles category 0.018% 0.004% 0.002%
Number of salaries quoted 7 0 1
10th Percentile - - -
25th Percentile £26,500 - -
Median annual salary (50th Percentile) £27,000 - £34,643
Median % change year-on-year - - +44.18%
75th Percentile £35,000 - -
90th Percentile £35,836 - -
UK excluding London median annual salary £27,000 - £34,643
% change year-on-year - - +44.18%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 54,426 49,714 53,040
% of permanent jobs with a recognized job title 90.72% 92.90% 95.25%
Number of salaries quoted 33,710 25,743 40,880
10th Percentile £28,500 £33,625 £30,000
25th Percentile £37,000 £45,000 £41,250
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% -4.17%
75th Percentile £75,000 £78,750 £77,500
90th Percentile £95,000 £97,500 £96,250
UK excluding London median annual salary £50,000 £52,609 £50,000
% change year-on-year -4.96% +5.22% -5.25%

ICT Support Officer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'ICT Support Officer' in the job title relative to all permanent IT jobs advertised.

ICT Support Officer job vacancy trend in the UK

ICT Support Officer
Salary Trend

Salary distribution trend for ICT Support Officer job vacancies in the UK.

Salary distribution trend for ICT Support Officer job vacancies in the UK

ICT Support Officer
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support Officer within the UK over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +62 7 £27,000 -
Scotland - 4 £27,000 -
England +63 3 £35,000 -
East of England - 2 £35,480 -
Midlands +21 1 £35,000 -
East Midlands - 1 £35,000 -

ICT Support Officer Skill Set
Top 22 Co-Occurring Skills & Capabilities

For the 6 months to 14 January 2026, ICT Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring ICT Support Officer in the job title.

1 8 (80.00%) Microsoft
1 8 (80.00%) Microsoft 365
1 8 (80.00%) SharePoint
2 7 (70.00%) Cyber Essentials
2 7 (70.00%) Cybersecurity
2 7 (70.00%) HNC
2 7 (70.00%) HND
2 7 (70.00%) Line Management
2 7 (70.00%) Network Security
3 1 (10.00%) Business Case
3 1 (10.00%) Business Intelligence
3 1 (10.00%) Case Management
3 1 (10.00%) DBS Check
3 1 (10.00%) Degree
3 1 (10.00%) GIS
3 1 (10.00%) Identity Access Management
3 1 (10.00%) Microsoft Exchange
3 1 (10.00%) Microsoft Office
3 1 (10.00%) Power BI
3 1 (10.00%) Power Platform
3 1 (10.00%) VoIP
3 1 (10.00%) Windows

ICT Support Officer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (80.00%) SharePoint
2 1 (10.00%) Microsoft Exchange
Applications
1 1 (10.00%) Microsoft Office
Cloud Services
1 8 (80.00%) Microsoft 365
2 1 (10.00%) Power Platform
Communications & Networking
1 7 (70.00%) Network Security
2 1 (10.00%) VoIP
Database & Business Intelligence
1 1 (10.00%) GIS
1 1 (10.00%) Power BI
General
1 1 (10.00%) Social Skills
Miscellaneous
1 7 (70.00%) Onboarding
2 1 (10.00%) LLPG
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 7 (70.00%) Cybersecurity
1 7 (70.00%) Line Management
2 1 (10.00%) Business Case
2 1 (10.00%) Business Intelligence
2 1 (10.00%) Case Management
2 1 (10.00%) Identity Access Management
Qualifications
1 7 (70.00%) HNC
1 7 (70.00%) HND
2 1 (10.00%) DBS Check
2 1 (10.00%) Degree
Quality Assurance & Compliance
1 7 (70.00%) Cyber Essentials
Vendors
1 8 (80.00%) Microsoft