Case Management
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Case Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Case Management over the 6 months to 22 February 2024 with a comparison to the same period in the previous 2 years.

6 months to
22 Feb 2024
Same period 2023 Same period 2022
Rank 498 743 783
Rank change year-on-year +245 +40 -96
Permanent jobs citing Case Management 350 269 362
As % of all permanent jobs advertised in the UK 0.45% 0.24% 0.26%
As % of the Processes & Methodologies category 0.50% 0.25% 0.27%
Number of salaries quoted 242 164 233
10th Percentile £26,250 £32,000 £26,250
25th Percentile - £40,000 £31,250
Median annual salary (50th Percentile) £27,965 £50,000 £45,000
Median % change year-on-year -44.07% +11.11% +5.88%
75th Percentile £40,500 £62,563 £57,500
90th Percentile £57,500 £78,375 £80,000
UK excluding London median annual salary £31,000 £46,500 £37,500
% change year-on-year -33.33% +24.00% +7.14%

All Process and Methodology Skills
UK

Case Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 69,307 105,961 132,235
As % of all permanent jobs advertised in the UK 88.74% 95.51% 95.09%
Number of salaries quoted 51,598 64,543 81,525
10th Percentile £29,440 £34,500 £32,750
25th Percentile £40,000 £45,750 £43,750
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £78,750
90th Percentile £95,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £51,350
% change year-on-year -9.09% +7.11% +6.98%

Case Management
Job Vacancy Trend

Job postings citing Case Management as a proportion of all IT jobs advertised.

Job vacancy trend for Case Management in the UK

Case Management
Salary Trend

3-month moving average salary quoted in jobs citing Case Management.

Salary trend for Case Management in the UK

Case Management
Salary Histogram

Salary distribution for jobs citing Case Management over the 6 months to 22 February 2024.

Salary histogram for Case Management in the UK

Case Management
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Case Management within the UK over the 6 months to 22 February 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +263 313 £27,965 -44.07% 102
UK excluding London +138 206 £31,000 -33.33% 71
London +256 129 £27,965 -55.26% 31
Work from Home +156 123 £36,250 -29.73% 56
South East +123 73 £32,500 -32.64% 15
North of England +83 41 £35,000 -12.50% 30
North West +57 33 £35,000 -33.33% 21
Midlands +39 26 £28,000 -44.00% 9
West Midlands +56 22 £28,000 -53.33% 8
East of England +56 21 £27,965 -46.73% 1
Scotland -1 21 - - 1
South West +23 17 £31,000 -48.33% 15
Yorkshire +80 7 £26,500 -33.75% 9
Wales - 7 £40,553 - 1
East Midlands +2 4 £65,000 +168.04% 1
North East - 1 £37,500 -

Case Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (2.86%) CMS
2 9 (2.57%) SharePoint
3 5 (1.43%) Microsoft Exchange
4 4 (1.14%) nginx
5 3 (0.86%) IIS
6 2 (0.57%) Papyrus
Applications
1 89 (25.43%) Spreadsheet
2 29 (8.29%) Microsoft Office
3 4 (1.14%) Chatbot
3 4 (1.14%) MS Visio
4 3 (0.86%) Microsoft Excel
4 3 (0.86%) Microsoft PowerPoint
Business Applications
1 11 (3.14%) Dynamics CRM
2 3 (0.86%) Payment Gateway
2 3 (0.86%) Salesforce CRM
3 2 (0.57%) Elite 3E
3 2 (0.57%) MIS ActiveH
3 2 (0.57%) Visualfiles
4 1 (0.29%) Aladdin
4 1 (0.29%) Carpe Diem
Cloud Services
1 27 (7.71%) Microsoft 365
2 24 (6.86%) Azure
3 16 (4.57%) Power Platform
4 11 (3.14%) AWS
5 9 (2.57%) Cloud Computing
5 9 (2.57%) Dynamics 365
6 7 (2.00%) Serverless
7 5 (1.43%) MailChimp
8 4 (1.14%) AWS Lambda
8 4 (1.14%) Azure Logic Apps
8 4 (1.14%) GCP
8 4 (1.14%) Lucidchart
8 4 (1.14%) npm
8 4 (1.14%) Power Automate
8 4 (1.14%) PowerApps
8 4 (1.14%) Yarn
9 3 (0.86%) Azure Functions
10 2 (0.57%) Azure Data Factory
10 2 (0.57%) SaaS
11 1 (0.29%) iPaaS
Communications & Networking
1 14 (4.00%) Firewall
2 13 (3.71%) LAN
3 12 (3.43%) FTP
3 12 (3.43%) WAN
4 11 (3.14%) Wireless
5 9 (2.57%) MPLS
5 9 (2.57%) SD-WAN
6 7 (2.00%) DHCP
6 7 (2.00%) DNS
7 6 (1.71%) TCP/IP
8 4 (1.14%) AMQP
8 4 (1.14%) VoIP
8 4 (1.14%) VPN
9 2 (0.57%) Broadband
9 2 (0.57%) HTTP
9 2 (0.57%) Remote Desktop
9 2 (0.57%) SMTP
9 2 (0.57%) SSL
9 2 (0.57%) VSAT
10 1 (0.29%) ATM
Database & Business Intelligence
1 16 (4.57%) Looker
2 13 (3.71%) SQL Server Reporting Services
3 10 (2.86%) SQL Server
4 9 (2.57%) Power BI
5 7 (2.00%) SQL Server Integration Services
6 4 (1.14%) MongoDB
7 2 (0.57%) Data Warehouse
7 2 (0.57%) Relational Database
7 2 (0.57%) SQL Server Analysis Services
8 1 (0.29%) MySQL
8 1 (0.29%) QlikView
Development Applications
1 6 (1.71%) Eclipse
2 5 (1.43%) Cypress.io
3 4 (1.14%) Mocha
3 4 (1.14%) webpack
4 3 (0.86%) Git
4 3 (0.86%) JIRA
4 3 (0.86%) Visual Studio
5 1 (0.29%) Appium
5 1 (0.29%) Bugzilla
5 1 (0.29%) Calabash
5 1 (0.29%) CircleCI
5 1 (0.29%) Cucumber
5 1 (0.29%) Jenkins
5 1 (0.29%) Postman
5 1 (0.29%) Selenium
5 1 (0.29%) SoapUI
5 1 (0.29%) SpecFlow
5 1 (0.29%) TeamCity
5 1 (0.29%) WebDriver
5 1 (0.29%) Zephyr
General
1 106 (30.29%) Social Skills
2 96 (27.43%) Public Sector
3 86 (24.57%) Analytical Skills
4 78 (22.29%) Legal
5 75 (21.43%) Finance
6 63 (18.00%) Law
7 39 (11.14%) Inclusion and Diversity
8 36 (10.29%) Local Government
9 22 (6.29%) Manufacturing
9 22 (6.29%) Marketing
10 18 (5.14%) Influencing Skills
11 17 (4.86%) Presentation Skills
12 13 (3.71%) Telecoms
13 12 (3.43%) Police
14 6 (1.71%) Retail
15 5 (1.43%) Organisational Skills
16 4 (1.14%) French Language
16 4 (1.14%) Public Speaking
17 3 (0.86%) Banking
17 3 (0.86%) Portuguese Language
Job Titles
1 97 (27.71%) Analyst
2 44 (12.57%) Digital Analyst
3 38 (10.86%) Lead
4 34 (9.71%) Operations Analyst
5 30 (8.57%) Developer
6 20 (5.71%) Support Engineer
7 17 (4.86%) Lead Software Engineer
7 17 (4.86%) Senior
7 17 (4.86%) Software Engineer
7 17 (4.86%) UI Engineer
7 17 (4.86%) UX Engineer
8 15 (4.29%) IT Support
9 12 (3.43%) Support Assistant
10 10 (2.86%) Project Manager
11 9 (2.57%) IT Engineer
11 9 (2.57%) IT Support Engineer
11 9 (2.57%) Senior Developer
11 9 (2.57%) Solutions Analyst
11 9 (2.57%) Support Analyst
12 8 (2.29%) IT Analyst
Libraries, Frameworks & Software Standards
1 21 (6.00%) React
2 11 (3.14%) .NET
3 10 (2.86%) CSS
3 10 (2.86%) HTML
4 6 (1.71%) ASP.NET
5 5 (1.43%) .NET Framework
6 4 (1.14%) AngularJS
6 4 (1.14%) Express.js
6 4 (1.14%) GraphQL
6 4 (1.14%) gRPC
6 4 (1.14%) Jest
6 4 (1.14%) Kafka
6 4 (1.14%) MEAN Stack
6 4 (1.14%) MERN Stack
6 4 (1.14%) MFC
6 4 (1.14%) Mongoose
6 4 (1.14%) Node.js
6 4 (1.14%) OAuth
6 4 (1.14%) OAuth2
6 4 (1.14%) RabbitMQ
Miscellaneous
1 48 (13.71%) Management Information System
2 12 (3.43%) Replication
3 6 (1.71%) Product Ownership
4 5 (1.43%) Low-Code
5 4 (1.14%) Self-Motivation
6 3 (0.86%) Cloud Native
6 3 (0.86%) Greenfield Project
7 2 (0.57%) Analytical Mindset
7 2 (0.57%) Cyberattack
7 2 (0.57%) Housing Association
7 2 (0.57%) Hybrid Cloud
7 2 (0.57%) Onboarding
7 2 (0.57%) Security Operations Centre
7 2 (0.57%) Security Posture
7 2 (0.57%) Social Media
8 1 (0.29%) Algorithms
8 1 (0.29%) Driving Licence
8 1 (0.29%) EMC VMAX
8 1 (0.29%) Pricing Data
8 1 (0.29%) PropTech
Operating Systems
1 33 (9.43%) Windows
2 14 (4.00%) Windows 10
3 8 (2.29%) Windows Server
3 8 (2.29%) Windows Server 2012
4 6 (1.71%) Windows 8
4 6 (1.71%) Windows Server 2008
4 6 (1.71%) Windows Server 2016
5 4 (1.14%) Linux
6 2 (0.57%) Apple iOS
6 2 (0.57%) Mac OS X
6 2 (0.57%) Windows 7
Processes & Methodologies
1 77 (22.00%) Customer Service
2 56 (16.00%) Artificial Intelligence
3 42 (12.00%) Business Intelligence
3 42 (12.00%) Problem-Solving
4 38 (10.86%) Agile
5 34 (9.71%) CRM
6 31 (8.86%) Workflow
7 28 (8.00%) Project Management
8 26 (7.43%) Collaborative Working
9 24 (6.86%) Software Engineering
9 24 (6.86%) Stakeholder Management
10 23 (6.57%) Creative Thinking
10 23 (6.57%) ITIL
10 23 (6.57%) Visualisation
11 21 (6.00%) SDLC
11 21 (6.00%) User Experience
12 20 (5.71%) CI/CD
13 18 (5.14%) Machine Learning
14 17 (4.86%) Continuous Delivery
14 17 (4.86%) UX Design
Programming Languages
1 28 (8.00%) SQL
2 25 (7.14%) Java
3 21 (6.00%) TypeScript
4 20 (5.71%) Python
5 17 (4.86%) JavaScript
6 11 (3.14%) C#
7 3 (0.86%) C++
7 3 (0.86%) PHP
7 3 (0.86%) Shell Script
8 1 (0.29%) Apex Code
8 1 (0.29%) Kotlin
8 1 (0.29%) PowerShell
Qualifications
1 91 (26.00%) DBS Check
2 41 (11.71%) Degree
3 9 (2.57%) Security Cleared
4 6 (1.71%) MCP
4 6 (1.71%) SC Cleared
5 5 (1.43%) Microsoft Certification
6 3 (0.86%) A+ Certification
6 3 (0.86%) ITIL Certification
7 2 (0.57%) CIPD
7 2 (0.57%) MCITP
8 1 (0.29%) BPSS Clearance
8 1 (0.29%) CISA
8 1 (0.29%) Cisco Certification
8 1 (0.29%) ISEB
8 1 (0.29%) ISTQB
8 1 (0.29%) Network+ Certification
8 1 (0.29%) NVQ Level 4
8 1 (0.29%) PMI Certification
8 1 (0.29%) PMP
Quality Assurance & Compliance
1 88 (25.14%) GDPR
2 37 (10.57%) Data Quality
3 9 (2.57%) SLA
4 8 (2.29%) ISO 9001
4 8 (2.29%) ISO/IEC 17025
4 8 (2.29%) PMO
5 7 (2.00%) ISO/IEC 27001
6 6 (1.71%) QA
7 4 (1.14%) Actionable Recommendations
System Software
1 15 (4.29%) Active Directory
2 6 (1.71%) Terminal Services
2 6 (1.71%) XenApp
3 4 (1.14%) Docker
4 2 (0.57%) XenDesktop
5 1 (0.29%) Firmware
5 1 (0.29%) Virtual Desktop
5 1 (0.29%) VMware Infrastructure
Systems Management
1 7 (2.00%) SCCM
2 6 (1.71%) EnCase
3 4 (1.14%) Kubernetes
3 4 (1.14%) PaperCut
4 3 (0.86%) Microsoft Intune
5 1 (0.29%) Avamar
5 1 (0.29%) EMC VPLEX
5 1 (0.29%) FortiGate
5 1 (0.29%) Functional Safety
Vendors
1 60 (17.14%) Microsoft
2 34 (9.71%) Capita
3 10 (2.86%) Cisco
4 9 (2.57%) Aruba
4 9 (2.57%) Meraki
5 6 (1.71%) Avaya
5 6 (1.71%) Citrix
5 6 (1.71%) Salesforce
6 4 (1.14%) Mitel
6 4 (1.14%) ServiceNow
7 3 (0.86%) Cellebrite
7 3 (0.86%) iManage
7 3 (0.86%) Workday
8 2 (0.57%) Aderant
8 2 (0.57%) SAP
9 1 (0.29%) Dell
9 1 (0.29%) EMC
9 1 (0.29%) Oracle
9 1 (0.29%) Sun
9 1 (0.29%) VMware