Senior Help Desk Support Jobs

Senior Help Desk Support
UK

The median Senior Help Desk Support salary in the UK is £31,500 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 907 996 -
Rank change year-on-year +89 - -
Permanent jobs requiring a Senior Help Desk Support 4 3 0
As % of all permanent jobs advertised in the UK 0.004% 0.003% -
As % of the Job Titles category 0.004% 0.003% -
Number of salaries quoted 4 3 0
10th Percentile - £35,500 -
25th Percentile £29,750 £40,000 -
Median annual salary (50th Percentile) £31,500 £50,000 -
Median % change year-on-year -37.00% - -
75th Percentile £33,250 £52,500 -
90th Percentile - - -
UK excluding London median annual salary - - -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,212 94,769 150,357
% of permanent jobs with a recognized job title 94.62% 91.51% 96.09%
Number of salaries quoted 66,814 59,630 85,382
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,225
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Senior Help Desk Support
Job Vacancy Trend

Job postings that featured Senior Help Desk Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Senior Help Desk Support in the UK

Senior Help Desk Support
Salary Trend

3-month moving average salary quoted in jobs citing Senior Help Desk Support.

Salary trend for Senior Help Desk Support in the UK

Senior Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 4 May 2024, Senior Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Senior Help Desk Support in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) DHCP
1 4 (100.00%) DNS
1 4 (100.00%) Microsoft
1 4 (100.00%) Adobe
1 4 (100.00%) Active Directory
1 4 (100.00%) Citrix
1 4 (100.00%) Avaya
1 4 (100.00%) Sarbanes-Oxley
1 4 (100.00%) Service Delivery
1 4 (100.00%) Firewall
1 4 (100.00%) VLAN
1 4 (100.00%) ISO/IEC 27001
1 4 (100.00%) Azure
1 4 (100.00%) AWS
1 4 (100.00%) Apple iOS
1 4 (100.00%) Microsoft 365
1 4 (100.00%) Mobile Device Management
1 4 (100.00%) Structured Cabling
1 4 (100.00%) AWS Certification
1 4 (100.00%) OneDrive
1 4 (100.00%) Entra ID
1 4 (100.00%) Windows Server
1 4 (100.00%) Virtual Desktop
1 4 (100.00%) Data Loss Prevention
1 4 (100.00%) Cyber Essentials
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Windows Server 2019
1 4 (100.00%) Social Skills
1 4 (100.00%) Customer Service

Senior Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (100.00%) AWS
1 4 (100.00%) Azure
1 4 (100.00%) Entra ID
1 4 (100.00%) Microsoft 365
1 4 (100.00%) OneDrive
Communications & Networking
1 4 (100.00%) DHCP
1 4 (100.00%) DNS
1 4 (100.00%) Firewall
1 4 (100.00%) Structured Cabling
1 4 (100.00%) VLAN
General
1 4 (100.00%) Social Skills
Miscellaneous
1 4 (100.00%) Onboarding
Operating Systems
1 4 (100.00%) Apple iOS
1 4 (100.00%) Windows
1 4 (100.00%) Windows Server
1 4 (100.00%) Windows Server 2019
Processes & Methodologies
1 4 (100.00%) Customer Service
1 4 (100.00%) Data Loss Prevention
1 4 (100.00%) Mobile Device Management
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Service Delivery
Qualifications
1 4 (100.00%) AWS Certification
Quality Assurance & Compliance
1 4 (100.00%) Cyber Essentials
1 4 (100.00%) ISO/IEC 27001
1 4 (100.00%) Sarbanes-Oxley
System Software
1 4 (100.00%) Active Directory
1 4 (100.00%) Virtual Desktop
Vendors
1 4 (100.00%) Adobe
1 4 (100.00%) Avaya
1 4 (100.00%) Citrix
1 4 (100.00%) Microsoft