1st Line Support Technician Jobs with Hybrid/Remote/WFH Options

First Line Support Technician
UK > Work from Home

The median First Line Support Technician salary for remote or hybrid work is £25,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
10 May 2025		 Same period 2024 Same period 2023
Rank 438 581 649
Rank change year-on-year +143 +68 +180
Permanent jobs requiring a 1st Line Support Technician 3 8 12
As % of all permanent jobs with a WFH option 0.018% 0.024% 0.029%
As % of the Job Titles category 0.020% 0.025% 0.030%
Number of salaries quoted 1 8 6
10th Percentile - - £20,500
25th Percentile £24,000 £26,250 £21,125
Median annual salary (50th Percentile) £25,000 £27,500 £23,000
Median % change year-on-year -9.09% +19.57% +6.98%
75th Percentile £26,000 £30,188 -
90th Percentile - £99,150 £24,000
UK median annual salary £27,500 £24,000 £23,000
% change year-on-year +14.58% +4.35% +6.98%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 15,228 32,408 39,814
% of permanent jobs with a recognized job title 90.92% 95.97% 96.00%
Number of salaries quoted 10,025 24,891 28,284
10th Percentile £29,750 £33,127 £36,750
25th Percentile £42,500 £42,500 £47,375
Median annual salary (50th Percentile) £58,000 £56,000 £62,500
Median % change year-on-year +3.57% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £93,750 £100,000
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

1st Line Support Technician
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured 1st Line Support Technician in the job title as a proportion of all IT jobs advertised.

1st Line Support Technician trend for jobs with Hybrid/Remote/WFH options

1st Line Support Technician
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing 1st Line Support Technician.

1st Line Support Technician salary trend for jobs with a WFH option

1st Line Support Technician Skill Set
Top 20 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 10 May 2025, 1st Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring 1st Line Support Technician in the job title.

1 3 (100.00%) Windows
2 2 (66.67%) Wi-Fi
2 2 (66.67%) DHCP
2 2 (66.67%) TCP/IP
2 2 (66.67%) VPN
2 2 (66.67%) DNS
2 2 (66.67%) Microsoft
2 2 (66.67%) Time Management
2 2 (66.67%) Google Workspace
2 2 (66.67%) Analytical Skills
2 2 (66.67%) Analytical Thinking
2 2 (66.67%) Collaborative Working
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Inventory Management
2 2 (66.67%) Social Skills
2 2 (66.67%) Customer Service
2 2 (66.67%) Google
2 2 (66.67%) Microsoft Office
3 1 (33.33%) German Language
3 1 (33.33%) Software Testing

1st Line Support Technician Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (66.67%) Microsoft Office
Cloud Services
1 2 (66.67%) Google Workspace
Communications & Networking
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
1 2 (66.67%) TCP/IP
1 2 (66.67%) VPN
1 2 (66.67%) Wi-Fi
General
1 2 (66.67%) Analytical Skills
1 2 (66.67%) Social Skills
2 1 (33.33%) German Language
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 2 (66.67%) Analytical Thinking
1 2 (66.67%) Collaborative Working
1 2 (66.67%) Customer Service
1 2 (66.67%) Inventory Management
1 2 (66.67%) Problem-Solving
1 2 (66.67%) Time Management
2 1 (33.33%) Software Testing
Vendors
1 2 (66.67%) Google
1 2 (66.67%) Microsoft
6 1st Line Support Technician jobs Nationwide