Help Desk Manager Jobs with Hybrid/Remote/WFH Options

Help Desk Manager
UK > Work from Home

The median Help Desk Manager salary for remote or hybrid work is £47,500 per year, according to job vacancies posted during the 6 months leading to 2 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 408 579 -
Rank change year-on-year +171 - -
Permanent jobs requiring a Help Desk Manager 5 10 0
As % of all permanent jobs with a WFH option 0.033% 0.030% -
As % of the Job Titles category 0.037% 0.031% -
Number of salaries quoted 5 10 0
10th Percentile - £41,250 -
25th Percentile £46,250 £51,313 -
Median annual salary (50th Percentile) £47,500 £55,500 -
Median % change year-on-year -14.41% - -
75th Percentile £48,750 £58,000 -
90th Percentile - £58,750 -
UK median annual salary £47,500 £42,500 £46,500
% change year-on-year +11.76% -8.60% +9.41%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,568 32,486 41,019
% of permanent jobs with a recognized job title 90.66% 95.98% 96.07%
Number of salaries quoted 9,888 24,950 29,138
10th Percentile £30,000 £33,116 £36,500
25th Percentile £43,750 £42,500 £47,250
Median annual salary (50th Percentile) £60,000 £56,451 £62,500
Median % change year-on-year +6.29% -9.68% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,900 £60,000
% change year-on-year +8.70% -11.83% -

Help Desk Manager
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Help Desk Manager in the job title as a proportion of all IT jobs advertised.

Help Desk Manager trend for jobs with Hybrid/Remote/WFH options

Help Desk Manager
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Help Desk Manager.

Help Desk Manager salary trend for jobs with a WFH option

Help Desk Manager Skill Set
Top 14 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2025, Help Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Help Desk Manager in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
1 5 (100.00%) Microsoft Certification
1 5 (100.00%) Service Management
1 5 (100.00%) Change Management
1 5 (100.00%) ITSM
1 5 (100.00%) IT Governance
1 5 (100.00%) Performance Management
1 5 (100.00%) Continuous Improvement
1 5 (100.00%) Mentoring
1 5 (100.00%) Performance Metrics
1 5 (100.00%) Social Skills
1 5 (100.00%) Customer Service

Help Desk Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 5 (100.00%) Social Skills
Operating Systems
1 5 (100.00%) Windows
Processes & Methodologies
1 5 (100.00%) Change Management
1 5 (100.00%) Continuous Improvement
1 5 (100.00%) Customer Service
1 5 (100.00%) IT Governance
1 5 (100.00%) ITIL
1 5 (100.00%) ITSM
1 5 (100.00%) Mentoring
1 5 (100.00%) Performance Management
1 5 (100.00%) Performance Metrics
1 5 (100.00%) Service Management
Qualifications
1 5 (100.00%) Microsoft Certification
Vendors
1 5 (100.00%) Microsoft