The table below looks at the prevalence of the term IVR in permanent job vacancies. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 3 months to 27 March 2017 with a comparison to the same period over the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Interactive Voice Response (IVR)
UK
Rank 785 859 856
Rank change year-on-year +74 -3  
Permanent jobs citing IVR 79 90 95
As % of all permanent IT jobs advertised in the UK 0.093% 0.087% 0.088%
As % of the Miscellaneous category 0.24% 0.21% 0.23%
Number of salaries quoted 74 74 63
Median salary £61,000 £43,250 £50,000
Median salary % change year-on-year +41.04% -13.50%  
90% offered a salary of more than £30,750 £30,500 £36,100
10% offered a salary of more than £74,250 £70,000 £84,000
UK excluding London median salary £40,000 £42,500 £50,000
% change year-on-year -5.88% -15.00%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for generic IT skills.

Generic IT Skills
UK
Permanent job vacancies with a requirement for generic IT skills 32416 42370 42058
As % of all permanent IT job vacancies advertised in the UK 38.32% 40.97% 38.94%
Number of salaries quoted 26111 33821 33220
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26%  
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year - +6.25%  

IVR
Job Vacancy Trend

The job posting trend of jobs advertised citing IVR as a proportion of all permanent or contract IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR.

Salary trend for IVR in the UK

IVR
Salary Histogram

The salary distribution of IT jobs citing IVR over the 3 months to 27 March 2017.

Salary histogram for IVR in the UK

IVR
Top 29 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the UK over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +75 72 £65,000 +50.28% 8
London +106 43 £67,500 +35.00% 2
City of London +64 19 £70,000 +100.00% 2
South East +62 17 £40,000 -5.88% 1
Buckinghamshire +26 12 £40,000 +0.62%
Milton Keynes +15 11 £40,000 -21.95%
West Midlands +26 8 £30,000 -39.69% 2
Birmingham +17 6 £30,000 -29.41% 2
West Sussex +10 5 £40,000 -5.88%
Chiswick - 5 £65,000 -
Worthing - 5 £40,000 -
Scotland - 3 £47,500 - 1
South West +17 2 - -
Falkirk - 2 £47,500 - 1
Bristol - 2 - -
East of England +24 1 £27,500 -35.29%
Hertfordshire +18 1 £27,500 -35.29%
Hemel Hempstead +2 1 £27,500 -35.29%
East Midlands 0 1 £38,000 -47.58%
Cardiff - 1 £37,500 -
South Wales - 1 £37,500 -
Coventry - 1 £59,000 -
Worcestershire - 1 £42,500 -
Nottingham - 1 £38,000 -
Aylesbury - 1 £32,500 -
Worcester - 1 £42,500 -
Nottinghamshire - 1 £38,000 -
Wales - 1 £37,500 -
Glasgow - 1 £47,500 -

IVR
Top 30 Related IT Skills

For the 6 months to 27 March 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for IVR.

1 58 (37.66%) Cisco
2 50 (32.47%) VoIP
3 47 (30.52%) ITIL
4 45 (29.22%) Agile Software Development
5 43 (27.92%) Java
6 42 (27.27%) Telecoms
7 40 (25.97%) Cisco Certification
8 37 (24.03%) Scrum
9 36 (23.38%) CCNA
10 35 (22.73%) Enterprise Architecture
11 34 (22.08%) Cisco CUCM
12 32 (20.78%) SDLC
13 30 (19.48%) JIRA
14 29 (18.83%) Confluence
14 29 (18.83%) Network Design
15 27 (17.53%) SOA
16 24 (15.58%) CCNP
17 23 (14.94%) Finance
17 23 (14.94%) Migration
18 22 (14.29%) LAN
19 21 (13.64%) Technical Analysis
19 21 (13.64%) WAN
20 20 (12.99%) Firewall
20 20 (12.99%) Mitel
21 19 (12.34%) Network Monitoring
22 17 (11.04%) SolarWinds
22 17 (11.04%) Cisco UCCE
22 17 (11.04%) Data Migration
22 17 (11.04%) Project Management
22 17 (11.04%) .NET

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (18.83%) Confluence
2 11 (7.14%) Oracle SOA Suite
3 10 (6.49%) Skype for Business
4 8 (5.19%) CMS
4 8 (5.19%) Sitecore CMS
5 5 (3.25%) OpenStack
6 3 (1.95%) Adobe Experience Manager
7 2 (1.30%) Exchange Server 2010
7 2 (1.30%) MS Exchange
7 2 (1.30%) WebSphere
Applications
1 5 (3.25%) MS Excel
2 3 (1.95%) MS Office
3 2 (1.30%) MS Visio
4 1 (0.65%) MS PowerPoint
Business Applications
1 8 (5.19%) Dynamics CRM
2 3 (1.95%) BASE24
Cloud Services
1 9 (5.84%) SaaS
2 8 (5.19%) IaaS
2 8 (5.19%) PaaS
3 6 (3.90%) Amazon AWS
3 6 (3.90%) Google Cloud Platform
3 6 (3.90%) Microsoft Azure
4 2 (1.30%) Mimecast
5 1 (0.65%) Amazon EC2
Communications & Networking
1 50 (32.47%) VoIP
2 22 (14.29%) LAN
3 21 (13.64%) WAN
4 20 (12.99%) Firewall
5 16 (10.39%) Unified Communications
5 16 (10.39%) Wireless
6 15 (9.74%) MPLS
7 13 (8.44%) CTI
7 13 (8.44%) DNS
8 10 (6.49%) IP Telephony
8 10 (6.49%) Skype
8 10 (6.49%) Wi-Fi
9 9 (5.84%) IPv6
9 9 (5.84%) VLAN
9 9 (5.84%) WebEx
10 8 (5.19%) BGP
10 8 (5.19%) H.323
10 8 (5.19%) Telepresence
11 7 (4.55%) MGCP
11 7 (4.55%) VPN
Database & Business Intelligence
1 5 (3.25%) SQL Server
2 4 (2.60%) MySQL
3 2 (1.30%) Big Data
3 2 (1.30%) Hadoop
4 1 (0.65%) Relational Database
Development Applications
1 30 (19.48%) JIRA
2 16 (10.39%) Subversion
3 8 (5.19%) Jenkins
4 4 (2.60%) Eclipse
5 2 (1.30%) Jasmine
5 2 (1.30%) Selenium
5 2 (1.30%) Team Foundation Server
6 1 (0.65%) Bugzilla
6 1 (0.65%) Git (software)
6 1 (0.65%) NeoLoad
6 1 (0.65%) Trac
General
1 42 (27.27%) Telecoms
2 23 (14.94%) Finance
3 14 (9.09%) Marketing
4 2 (1.30%) Banking
4 2 (1.30%) Corporate Banking
4 2 (1.30%) Pharmaceutical
5 1 (0.65%) Billing
5 1 (0.65%) Financial Institution
5 1 (0.65%) Retail
Job Titles
1 43 (27.92%) Voice Engineer
2 40 (25.97%) Cisco Engineer
3 37 (24.03%) Cisco Voice Engineer
4 29 (18.83%) Network Engineer
5 23 (14.94%) Cisco Network Engineer
6 22 (14.29%) Voice Network Engineer
7 14 (9.09%) Java Engineer
7 14 (9.09%) Senior Java Engineer
8 13 (8.44%) Architect
8 13 (8.44%) Mitel Engineer
8 13 (8.44%) Support Engineer
9 11 (7.14%) Technical Leader
10 9 (5.84%) Mitel Support
10 9 (5.84%) Senior Web Engineer
10 9 (5.84%) Web Engineer
11 8 (5.19%) Digital Architect
11 8 (5.19%) Digital Solutions Architect
11 8 (5.19%) Solutions Architect
12 7 (4.55%) Developer
12 7 (4.55%) IT Manager
Libraries, Frameworks & Software Standards
1 17 (11.04%) .NET
2 12 (7.79%) CSS
2 12 (7.79%) HTML
3 11 (7.14%) .NET Framework
3 11 (7.14%) J2EE
3 11 (7.14%) Web Services
4 9 (5.84%) XMPP
5 4 (2.60%) Android SDK
5 4 (2.60%) EDI
5 4 (2.60%) iOS SDK
5 4 (2.60%) Kendo UI
5 4 (2.60%) XML
6 3 (1.95%) ASP.NET
7 2 (1.30%) AngularJS
7 2 (1.30%) Hibernate
7 2 (1.30%) Play Framework
7 2 (1.30%) React
7 2 (1.30%) REST
7 2 (1.30%) Spring
7 2 (1.30%) WebSphere MQ
Miscellaneous
1 13 (8.44%) Analytical Skills
2 11 (7.14%) Management Information System
3 9 (5.84%) Social Media
4 8 (5.19%) Computer Science
4 8 (5.19%) Hybrid Cloud
5 7 (4.55%) Driving Licence
6 6 (3.90%) Mobile App
7 5 (3.25%) Handset
8 3 (1.95%) NHS
9 2 (1.30%) Data Centre
9 2 (1.30%) Distributed Denial-of-Service
9 2 (1.30%) Life Science
9 2 (1.30%) User Experience
10 1 (0.65%) Foreign Exchange (FX)
10 1 (0.65%) Mainframe
10 1 (0.65%) Mobile Banking
10 1 (0.65%) Video Conferencing
10 1 (0.65%) Virtual Team
Operating Systems
1 7 (4.55%) Android
1 7 (4.55%) Apple iOS
2 5 (3.25%) Windows
3 4 (2.60%) Windows Server
4 3 (1.95%) Windows XP
5 2 (1.30%) Windows 7
5 2 (1.30%) Windows Server 2008
5 2 (1.30%) Windows Server 2012
6 1 (0.65%) Debian
6 1 (0.65%) Linux
6 1 (0.65%) Red Hat Enterprise Linux
6 1 (0.65%) SUSE
6 1 (0.65%) Windows Server 2003
Processes & Methodologies
1 47 (30.52%) ITIL
2 45 (29.22%) Agile Software Development
3 37 (24.03%) Scrum
4 35 (22.73%) Enterprise Architecture
5 32 (20.78%) SDLC
6 29 (18.83%) Network Design
7 27 (17.53%) SOA
8 23 (14.94%) Migration
9 21 (13.64%) Technical Analysis
10 19 (12.34%) Network Monitoring
11 17 (11.04%) Data Migration
11 17 (11.04%) Project Management
12 13 (8.44%) Disaster Recovery
13 11 (7.14%) CRM
13 11 (7.14%) Presales
14 10 (6.49%) Analytics
14 10 (6.49%) Change Management
14 10 (6.49%) Matrix Management
15 9 (5.84%) E-Commerce
15 9 (5.84%) Logistics
Programming Languages
1 43 (27.92%) Java
2 14 (9.09%) C#
3 9 (5.84%) SQL
4 7 (4.55%) JavaScript
5 5 (3.25%) T-SQL
6 4 (2.60%) PL/SQL
7 2 (1.30%) Scala
Qualifications
1 40 (25.97%) Cisco Certification
2 36 (23.38%) CCNA
3 24 (15.58%) CCNP
4 9 (5.84%) Sun Certification
5 8 (5.19%) OCMJEA
6 7 (4.55%) ITIL Certification
7 6 (3.90%) CCVP
8 4 (2.60%) MCP
8 4 (2.60%) Microsoft Certified Architect
9 3 (1.95%) CCNP Voice
10 2 (1.30%) CCIE
10 2 (1.30%) Degree
11 1 (0.65%) MCSA
11 1 (0.65%) Microsoft Certification
11 1 (0.65%) Security Cleared
Quality Assurance & Compliance
1 6 (3.90%) SLA
2 3 (1.95%) PCI DSS
3 2 (1.30%) QA
System Software
1 10 (6.49%) VMware Infrastructure
2 4 (2.60%) Active Directory
Systems Management
1 34 (22.08%) Cisco CUCM
2 17 (11.04%) Cisco UCCE
3 13 (8.44%) Cisco UCCX
4 5 (3.25%) Cisco IPCC
5 3 (1.95%) Host Intrusion Detection System
6 1 (0.65%) Cisco Prime
Vendors
1 58 (37.66%) Cisco
2 20 (12.99%) Mitel
3 17 (11.04%) SolarWinds
4 16 (10.39%) Oracle
4 16 (10.39%) VMware
5 15 (9.74%) TIBCO
6 13 (8.44%) Microsoft
7 12 (7.79%) Pega
8 10 (6.49%) Avaya
9 8 (5.19%) Sitecore
9 8 (5.19%) Tandberg
9 8 (5.19%) Verint
10 6 (3.90%) Google
11 5 (3.25%) Alcatel-Lucent
11 5 (3.25%) CheckPoint
12 4 (2.60%) MobileIron
12 4 (2.60%) Telerik
13 3 (1.95%) Citrix
13 3 (1.95%) Fortinet
13 3 (1.95%) Juniper
Leeds, Yorkshire
Transition Partners
Posted: 4 hours ago
Manchester, Lancashire
FT Select
Salary: From £25,000 to £35,000 per annum plus benefits
Posted: 2 days ago
Leeds, West Yorkshire
onezeero.
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 per annum
Posted: 5 days ago
City, London
TJ Peel
Salary: From £60,000 to £80,000 per annum
Posted: 5 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 per annum
Posted: 11 days ago
Falkirk
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £50000.00 per annum
Posted: 20 days ago
City of London
Michael Page Technology
Salary: £55000 - £67000 per annum + Bonus + Bens
Posted: 23 days ago
Berkshire
IQ Telecom
Salary: £65000 - £75000 per annum + bonus
Posted: 13 days ago