Hybrid/Remote CRM Job Trends

Customer Relationship Management (CRM)
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 8 June 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 43 81 72
Rank change year-on-year +38 -9 +26
Permanent jobs citing CRM 851 675 1,319
As % of all permanent jobs with remote/hybrid work options 4.39% 4.50% 3.87%
As % of the Processes & Methodologies category 5.35% 4.75% 4.33%
Number of salaries quoted 615 459 946
10th Percentile £28,500 £30,000 £29,500
25th Percentile £35,000 £36,250 £37,625
Median annual salary (50th Percentile) £45,000 £50,000 £54,296
Median % change year-on-year -10.00% -7.91% -5.57%
75th Percentile £62,500 £69,875 £67,500
90th Percentile £85,000 £90,150 £80,000
UK median annual salary £45,000 £50,000 £51,570
% change year-on-year -10.00% -3.04% -10.31%

All Process & Methodology Skills
Work from Home

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,902 14,206 30,447
As % of all permanent jobs with a WFH option 82.00% 94.61% 89.42%
Number of salaries quoted 11,373 8,375 23,693
10th Percentile £35,000 £30,000 £33,750
25th Percentile £45,000 £42,500 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,500
Median % change year-on-year - +4.35% -8.00%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £100,000 £105,000 £95,000
UK median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -9.54%

CRM
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing CRM and offering remote or hybrid work options relative to all permanent IT jobs advertised.

CRM job vacancy trend for remote/hybrid jobs

CRM
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing CRM.

Salary distribution trend for jobs with remote/hybrid work options citing CRM

CRM
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing CRM over the 6 months to 8 June 2026.

CRM salary histogram for jobs with remote/hybrid work options

CRM
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 37 (4.35%) SharePoint
2 29 (3.41%) CMS
3 16 (1.88%) Microsoft Exchange
4 11 (1.29%) WordPress
5 6 (0.71%) SAS
5 6 (0.71%) Totara
6 3 (0.35%) Confluence
6 3 (0.35%) Umbraco
7 2 (0.24%) Apache
7 2 (0.24%) Headless CMS
7 2 (0.24%) nginx
8 1 (0.12%) Apache Airflow
8 1 (0.12%) Apache Spark
8 1 (0.12%) Moodle
8 1 (0.12%) NetWeaver
Applications
1 73 (8.58%) Microsoft Excel
2 71 (8.34%) Microsoft Office
3 34 (4.00%) Microsoft Project
4 20 (2.35%) Microsoft PowerPoint
5 10 (1.18%) Adobe Creative Suite
6 4 (0.47%) MS Visio
6 4 (0.47%) Spreadsheet
7 3 (0.35%) Trello
8 1 (0.12%) SPSS
Business Applications
1 139 (16.33%) Dynamics CRM
2 22 (2.59%) Salesforce CRM
3 12 (1.41%) Shopify
4 10 (1.18%) Dynamics NAV
5 9 (1.06%) Magento
6 6 (0.71%) NetSuite
7 4 (0.47%) Raiser’s Edge
8 3 (0.35%) Academy Revenues and Benefits
8 3 (0.35%) Dynamics GP
8 3 (0.35%) Elite 3E
8 3 (0.35%) SAP S/4HANA
9 2 (0.24%) Odoo
10 1 (0.12%) Oracle ERP
10 1 (0.12%) Sage 200
10 1 (0.12%) SAP CRM
10 1 (0.12%) SAP PSCD
10 1 (0.12%) SAP SCM
Cloud Services
1 153 (17.98%) SaaS
2 111 (13.04%) Power Platform
3 101 (11.87%) Azure
4 73 (8.58%) Dynamics 365
5 55 (6.46%) Power Automate
6 42 (4.94%) Microsoft 365
7 38 (4.47%) PowerApps
8 27 (3.17%) AWS
9 17 (2.00%) Serverless
10 16 (1.88%) Azure DevOps
11 15 (1.76%) Azure Logic Apps
11 15 (1.76%) Google Analytics
12 12 (1.41%) Azure Service Bus
12 12 (1.41%) Figma
13 11 (1.29%) Azure Functions
14 10 (1.18%) Microsoft Copilot
15 9 (1.06%) Canva
15 9 (1.06%) GitHub
16 8 (0.94%) OneDrive
17 7 (0.82%) Intacct
Communications & Networking
1 44 (5.17%) Broadband
2 16 (1.88%) Wi-Fi
3 11 (1.29%) Ethernet
4 10 (1.18%) SMS
5 9 (1.06%) Internet
6 7 (0.82%) 5G
7 6 (0.71%) DHCP
7 6 (0.71%) DNS
7 6 (0.71%) TCP/IP
7 6 (0.71%) VPN
7 6 (0.71%) Wireless
8 4 (0.47%) IPv6
8 4 (0.47%) Unified Communications
8 4 (0.47%) VoIP
9 2 (0.24%) Firewall
9 2 (0.24%) LAN
9 2 (0.24%) WAN
10 1 (0.12%) 4G
10 1 (0.12%) Intranet
10 1 (0.12%) Remote Desktop
Database & Business Intelligence
1 72 (8.46%) Power BI
2 19 (2.23%) SQL Server
3 16 (1.88%) Data Warehouse
4 13 (1.53%) Tableau
5 12 (1.41%) Data Lake
6 10 (1.18%) Relational Database
7 7 (0.82%) SQL Server Integration Services
8 6 (0.71%) PostgreSQL
9 5 (0.59%) Amazon RDS
9 5 (0.59%) Data Mining
9 5 (0.59%) DynamoDB
9 5 (0.59%) Looker
10 4 (0.47%) Metadata
10 4 (0.47%) MySQL
10 4 (0.47%) SQL Server Reporting Services
11 3 (0.35%) MongoDB
11 3 (0.35%) NoSQL
11 3 (0.35%) Power Query
11 3 (0.35%) Star Schema
12 2 (0.24%) Azure SQL Database
Development Applications
1 44 (5.17%) JIRA
2 9 (1.06%) Git
3 8 (0.94%) Visual Studio
4 2 (0.24%) SQL Server Management Studio (SSMS)
5 1 (0.12%) GCC
5 1 (0.12%) GitLab
5 1 (0.12%) Jenkins
5 1 (0.12%) Selenium
5 1 (0.12%) SonarQube
General
1 327 (38.43%) Social Skills
2 238 (27.97%) Marketing
3 192 (22.56%) Finance
4 109 (12.81%) Organisational Skills
5 105 (12.34%) Analytical Skills
6 88 (10.34%) Inclusion and Diversity
7 76 (8.93%) Retail
8 61 (7.17%) Legal
9 52 (6.11%) Telecoms
10 51 (5.99%) Public Sector
11 39 (4.58%) Presentation Skills
12 36 (4.23%) Manufacturing
13 33 (3.88%) Law
14 25 (2.94%) Advertising
15 24 (2.82%) German Language
16 23 (2.70%) Back Office
17 20 (2.35%) Games
18 17 (2.00%) Billing
19 14 (1.65%) Influencing Skills
20 10 (1.18%) Publishing
Job Titles
1 101 (11.87%) Senior
2 62 (7.29%) Developer
3 56 (6.58%) Business Manager
4 55 (6.46%) Analyst
5 51 (5.99%) IT Manager
6 47 (5.52%) Lead
7 44 (5.17%) Administrator
8 43 (5.05%) Development Manager
9 41 (4.82%) Business Development Manager
10 38 (4.47%) Account Manager
11 35 (4.11%) Architect
12 34 (4.00%) Project Manager
12 34 (4.00%) Sales Executive
13 32 (3.76%) Consultant
14 31 (3.64%) Support Manager
15 30 (3.53%) Senior Manager
16 29 (3.41%) CRM Manager
17 26 (3.06%) IT Project Manager
18 25 (2.94%) IT Support
19 24 (2.82%) Support Analyst
Libraries, Frameworks & Software Standards
1 17 (2.00%) .NET
1 17 (2.00%) Middleware
2 14 (1.65%) REST
3 13 (1.53%) EDI
4 10 (1.18%) HTML
4 10 (1.18%) Node.js
4 10 (1.18%) SOAP
5 8 (0.94%) Lightning Web Components
6 7 (0.82%) Blazor
6 7 (0.82%) CSS
6 7 (0.82%) Material Design
6 7 (0.82%) WebAssembly
7 6 (0.71%) Kafka
7 6 (0.71%) React
7 6 (0.71%) Streamlit
8 5 (0.59%) OpenTelemetry
9 4 (0.47%) AngularJS
9 4 (0.47%) HTML5 Canvas
9 4 (0.47%) Vue
9 4 (0.47%) XML
Miscellaneous
1 83 (9.75%) Onboarding
2 81 (9.52%) Self-Motivation
3 54 (6.35%) Management Information System
4 42 (4.94%) Driving Licence
4 42 (4.94%) Social Media
5 37 (4.35%) Product Ownership
6 34 (4.00%) Enterprise Software
7 16 (1.88%) Analytical Mindset
8 15 (1.76%) Web Conferencing
9 13 (1.53%) Blog
9 13 (1.53%) Legacy Systems
10 12 (1.41%) Cloud Native
10 12 (1.41%) Data Structures
11 10 (1.18%) CCTV
11 10 (1.18%) Educational Technology
12 9 (1.06%) Enterprise Cloud
13 8 (0.94%) Algorithms
13 8 (0.94%) Clustering
13 8 (0.94%) Smart City
14 7 (0.82%) Video Conferencing
Operating Systems
1 16 (1.88%) Windows
2 5 (0.59%) Apple iOS
3 4 (0.47%) Linux
3 4 (0.47%) Windows 10
4 3 (0.35%) Windows Server
Processes & Methodologies
1 148 (17.39%) B2B
2 147 (17.27%) Agile
3 140 (16.45%) Business Development
4 134 (15.75%) ERP
5 133 (15.63%) Decision-Making
6 131 (15.39%) Problem-Solving
7 120 (14.10%) Continuous Improvement
8 104 (12.22%) Customer Service
9 97 (11.40%) Analytics
10 93 (10.93%) Project Management
11 85 (9.99%) Business Intelligence
12 78 (9.17%) AI
13 76 (8.93%) Stakeholder Management
14 71 (8.34%) Customer Experience
15 70 (8.23%) Lead Generation
16 65 (7.64%) Customer Engagement
17 64 (7.52%) Mentoring
17 64 (7.52%) Roadmaps
18 63 (7.40%) Data Management
19 60 (7.05%) Line Management
Programming Languages
1 65 (7.64%) SQL
2 33 (3.88%) Python
3 32 (3.76%) JavaScript
4 16 (1.88%) C#
5 11 (1.29%) Apex Code
6 10 (1.18%) TypeScript
7 9 (1.06%) R
7 9 (1.06%) T-SQL
8 7 (0.82%) PHP
9 6 (0.71%) PowerShell
10 4 (0.47%) Delphi
10 4 (0.47%) Pascal
11 3 (0.35%) VBA
12 2 (0.24%) Formula Language
12 2 (0.24%) SOQL
13 1 (0.12%) ABAP
13 1 (0.12%) Ada
13 1 (0.12%) Data Analysis Expressions
13 1 (0.12%) Korn
13 1 (0.12%) SOSL
Qualifications
1 86 (10.11%) Degree
2 13 (1.53%) DBS Check
3 7 (0.82%) CITP
3 7 (0.82%) Microsoft Certification
4 6 (0.71%) PMI Certification
5 5 (0.59%) Computer Science Degree
5 5 (0.59%) Master's Degree
6 4 (0.47%) Postgraduate
6 4 (0.47%) Security Cleared
7 2 (0.24%) BPSS Clearance
7 2 (0.24%) CCA
7 2 (0.24%) CCNA
7 2 (0.24%) CCNP
7 2 (0.24%) Cisco Certification
7 2 (0.24%) City & Guilds
7 2 (0.24%) IIBA
7 2 (0.24%) PRINCE2 Certification
7 2 (0.24%) TOGAF Certification
8 1 (0.12%) Azure Certification
8 1 (0.12%) PMP
Quality Assurance & Compliance
1 62 (7.29%) GDPR
2 59 (6.93%) Data Quality
3 24 (2.82%) Accessibility
4 20 (2.35%) QA
5 17 (2.00%) Actionable Recommendations
6 9 (1.06%) WCAG
7 7 (0.82%) ISO/IEC 27001
8 5 (0.59%) Cyber Essentials
8 5 (0.59%) GRC
9 4 (0.47%) ISO 9001
9 4 (0.47%) PCI DSS
9 4 (0.47%) SLA
9 4 (0.47%) TickIT
10 3 (0.35%) IFRS
10 3 (0.35%) PERC
10 3 (0.35%) Sarbanes-Oxley
11 2 (0.24%) Cyber Essentials PLUS
11 2 (0.24%) HMG Security Policy Framework
12 1 (0.12%) GxP
System Software
1 8 (0.94%) Docker
2 6 (0.71%) Active Directory
3 2 (0.24%) Virtual Desktop
3 2 (0.24%) VMware Infrastructure
Systems Management
1 9 (1.06%) Terraform
2 5 (0.59%) Kubernetes
3 3 (0.35%) Microsoft Intune
4 2 (0.24%) FortiGate
5 1 (0.12%) Autotask
5 1 (0.12%) Single Sign-On
5 1 (0.12%) Systems Management Server (SMS)
Vendors
1 211 (24.79%) Microsoft
2 140 (16.45%) Salesforce
3 70 (8.23%) HubSpot
4 36 (4.23%) SAP
5 34 (4.00%) ServiceNow
6 28 (3.29%) Oracle
7 22 (2.59%) Google
8 21 (2.47%) Sage
9 20 (2.35%) Adobe
10 17 (2.00%) Zoho
11 15 (1.76%) Salesforce Marketing Cloud
12 12 (1.41%) Pardot
13 9 (1.06%) Databricks
14 8 (0.94%) Hotjar
15 7 (0.82%) ConnectWise
15 7 (0.82%) dotdigital
15 7 (0.82%) Planon
15 7 (0.82%) WooCommerce
16 5 (0.59%) Intapp
16 5 (0.59%) Workday