76 to 100 of 127 CRM Jobs in the City of London

Lloyds Banking Group is seeking an experienced Lab Product Owner for the Relationship Management Transformation Lab to lead the vision, strategy and delivery of CRM capabilities that enhance customer relationships and outcomes. You will work across business and technology, guiding cross-functional teams and driving data-driven innovation with responsible ...

with clients Up for travelling and being on-site for go-lives, including some evenings and weekends around events What You'll Work With CRM/ticketing and project management tools (HubSpot ideal) Multi-vendor cashless payment systems Implementation, Customer Support and Logistics & Operations teams Service Level Agreement (SLA) monitoring ...

deliveries and provide consultancy services. The ideal candidate will have over 3 years of telecom experience, strong requirements analysis skills, and a background in CRM and billing systems. This role offers competitive benefits including generous annual leave, healthcare, and opportunities for travel and training. #J-18808-Ljbffr ...

Achieve and exceed assigned sales targets, including quarterly and annual revenue goals. Ensure accurate and timely reporting of sales activities and opportunities in the CRM system. While this is a remote role, you’ll collaborate regularly with the rest of the North American teams via virtual meetings. Flexibility in working … team in a fast‐paced, dynamic Startup environment. Strong negotiation and closing skills, with a strategic and consultative approach to selling. Familiarity with CRM systems and sales tools to manage and track sales activities. Willingness to travel as required to attend client meetings, industry conferences, and other business‐related events. ...

Automation Development Design, build and deploy AI-enabled workflows using LLMs, developer CLI tools, APIs, MCP and automation platforms Connect systems including ERP, ecommerce, CRM, customer service and reporting platforms Decide where to use AI, deterministic rules or human review based on the accuracy and risk required Build headless … know when to ask questions, challenge an assumption or recommend a simpler solution Helpful Experience Experience with NetSuite, Shopify, Kustomer or other ERP, ecommerce, CRM or customer service systems Experience in retail, beauty, consumer goods, ecommerce or marketplace businesses Experience developing dashboards or working with data warehouses Familiarity with ...

working relationships with all members of the executive team. This role has accountability for: Data and Insights engineering. Web and digital channel product engineering. CRM and Microsoft Dynamics development. An AI Centre of Excellence (AI CoE) focused on practical, ethical value. Engineering standards, platforms, and ways of working. The technical … quality. Specific responsibilities are as follows: Engineering Leadership & Delivery Public-facing web platforms, customer-focused channels and digital services. Internal business systems and integrations. CRM and Dynamics-based solutions. Ensure predictable, high-quality delivery against agreed roadmaps and priorities. Balance pace, quality, and sustainability in a charity context. Establish clear ...

impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback … schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player ...

modules such as Sales, Customer Service, Field Service or Finance & Operations. Experience using Power Platform including Power Automate and Power Apps. Strong understanding of CRM and ERP business processes. Excellent stakeholder management and communication skills. Ability to translate business requirements into effective Dynamics solutions. Package and benefits; Remote working ...

applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword … delivery on track in ambiguous environmentsAbility to travel 25% of the time to customer sitesPreferred ExperienceExperience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)Salesforce platform certifications (e.g., Data Cloud Consultant ...

client priorities, collaborating with Sales Engineers and leadership. Pipeline Generation: Convert inbound leads efficiently while proactively driving outbound pipeline growth across your assigned territory. CRM & Operational Excellence: Maintain accurate CRM hygiene, sales forecasting, and deal stage progression in HubSpot. Market & Industry Insights: Stay ahead of learning technology trends, corporate ...

organization within the region. This position focuses on sales enablement, advisor coaching, business development strategy, and the optimization of sales processes and technology (including CRM and AI-driven workflows). You will partner closely with PWM regional leadership, Private Wealth Advisors (PWAs), and cross-divisional teams (including Asset Management, Investment … Strategy & Enablement Drive Growth Initiatives:Develop and execute strategic sales plans to accelerate asset gathering, client acquisition, and market share expansion across regional offices. CRM & Tool Optimization:Partner with Sales Enablement and Engineering teams to design, implement, and continuously improve CRM workflows, pipeline management tools, and AI-powered prospecting capabilities. ...

bring together people, processes, data and technology to drive meaningful change at scale. You'll play a central role in the evolution of customer relationship management capabilities, ensuring that innovation, data-driven decision making and emerging AI technologies are applied responsibly to improve colleague and customer experiences. What … accountability for defining vision, strategy, roadmap and outcomes. Experience leading large-scale business transformation or platform delivery within a regulated environment. Expertise in customer relationship management, customer servicing and customer journey transformation. Ability to build effective relationships and influence senior stakeholders across business and technology functions. Experience leading multidisciplinary teams ...

taking a commercial question and using data to influence what the business does next. Your Skills & Experience Solid experience in Marketing Analytics, Customer Analytics, CRM or Loyalty Analytics Strong SQL skills and experience working with large datasets Strong data visualisation experience, ideally with Power BI Strong understanding of loyalty … CRM metrics, including frequency, retention, lifetime value and RFM Experience with customer segmentation and understanding behavioural differences across a customer base Experience with testing, measurement and ideally incrementality Strong stakeholder management skills, with the confidence to influence challenging and demanding stakeholders Ability to translate complex analytical findings into clear, commercially ...

content activation best practice. Audience Targeting & Segmentation Develop sophisticated audience strategies and segmentation approaches for different customer and prospect groups. Use platform, analytics and CRM data to improve targeting, personalisation and campaign performance. Apply insights from tools including Google Analytics/GA4, Meta audience tools, LinkedIn Campaign Manager and relevant … CRM platforms. Innovation & Market Development Stay informed about changes in digital media, social platforms, AI, measurement, privacy and advertising technology. Identify and test emerging channels, tools and approaches that could improve client performance. Help develop the agency's performance media proposition, processes and capabilities as the function grows. Key Skills ...

development, reporting and data quality analysis, combined with a strong analytical mindset and the ability to translate data into insights. Strong knowledge of CRM, customer data platforms and client journeys. Experience managing complex cross-functional projects and transformation programmes in an international environment. Proven ability to work across Business … stewardship practices and analytics solutions is highly desirable. Key Skills & Competencies Client Data Management & Governance Data Stewardship & Data Quality Management Master Data Management (MDM) CRM & Customer Experience Client Data Analytics & Insights Analytical Thinking & Data-Driven Decision Making Data Privacy & Compliance Business Analysis & Requirements Management Project & Programme Management Stakeholder Management & Influencing ...

design sessions and stakeholder engagement activities ✅ Supporting the development of customer service and operational transformation strategies ✅ Advising on the application of technologies including CRM, AI, automation, contact centre and customer service platforms ✅ Working collaboratively with multidisciplinary teams to deliver impactful outcomes ✅ Managing workstreams and producing high-quality client deliverables What … capabilities Strong analytical and problem-solving skills Ability to communicate complex ideas clearly and confidently Experience working within agile and multidisciplinary environments Desirable Experience ⭐ CRM, Customer Service or Contact Centre solutions ⭐ Automation and AI-enabled service transformation ⭐ GenAI applications in customer operations ⭐ Field Service Management platforms ⭐ Consulting or advisory environments ...

capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM/Sales Cloud/third-party applications. Support solution design for customer data platform, behaviour intelligence, campaign management, marketing automation, and customer loyalty/engagement … reporting capabilities, OTBI, data models, and integration with enterprise analytics platforms where applicable. Define integration architecture across Oracle CX Cloud and external systems including CRM, ERP, billing, identity platforms, third-party applications, and legacy platforms. Design and review integrations. Ensure data flow consistency, security, scalability, and performance across integrated applications. ...

internal stakeholders to align solutions with customer needs. Collaborate with Marketing and Business Development teams on lead generation campaigns. Maintain accurate records in our CRM and ensure the sales pipeline is always up to date. Respond to RFIs, RFPs, and tenders with compelling and tailored responses. Contribute to revenue … suite. Strong commercial awareness and ability to identify growth opportunities within accounts. Excellent communication and presentation skills - both written and verbal. Comfortable working with CRM tools (e.g., HubSpot, Salesforce) and tracking pipeline metrics. Ability to manage multiple opportunities simultaneously with strong time management. A hunter mindset - self-motivated, proactive ...

timeline. Strong discovery instincts: Genuine curiosity underpins your approach to conversation, and you master the ability to reframe prospect’s problems. AI and CRM fluency: Proficient in CRM & AI tools. A builder's mindset; you are comfortable creating structure (with Claude, Open AI, or equivalent) and process in an environment ...

sales efforts. Develop prospect call preparation intelligence including company background research and other pertinent lead information. Identify customer buying trends. Enter, update, and maintain CRM information on leads, prospects, and opportunities. Use and improve digital sales reports. Maintain market knowledge including competitive products, pricing, and policies. Maintain data quality … competency in prospecting, lead qualification, and lead closing. Knowledge in carrying/exceeding quotas. Excellent written and verbal communication skills. Ability to use a CRM system and update details on calls and next steps. Ability to use social media platforms. Ability to analyze and interpret data. Honed listening and note ...

business intelligence projects Collaborate with data engineering, data science and analytics teams to deliver scalable solutions Define and lead first‐party data strategies across CRM, web analytics and social platforms Drive audience segmentation, targeting and activation strategies for paid media campaigns Deliver training and enablement programmes to improve data literacy … into business recommendations Nice to have Experience with Snowflake, Datorama or similar marketing data platforms SQL knowledge and experience querying large datasets Experience integrating CRM, media, web analytics and social data sources Familiarity with data governance, privacy frameworks and marketing compliance requirements Experience delivering training programmes and improving organisational data ...

CRM Implementation Project Manager - 9 month FTC - £55K-£65K pro rata - Hybrid London - **Third Sector Essential** The role: We're looking for a CRM Implementation Project Manager to lead the delivery of a new fundraising CRM platform, from planning through to go-live and adoption. This is a hands … data and donor relationships sit at the centre of the business case. What you'll be doing: Owning end-to-end delivery of a CRM implementation: scoping, vendor/implementation partner management, migration planning, testing, training and go-live Managing the project plan, budget and risk log, and reporting progress ...

know how to find the opportunity — who matters in an organisation and why they'd care now — using data, desk research, LinkedIn and CRM information. Team worker: Most of your impact comes through other people. You make it easy for busy Account Directors and senior consultants … shaping a growth plan — and you're motivated by turning good activity into pipeline and revenue. Tech-savvy: You're confident with CRM platforms, LinkedIn Sales Navigator, AI and automation tools — and use them to sharpen quality, not just increase volume. You’ll have: 5+ years' experience in business development ...

team bonding events Global volunteering and community initiatives Competitive benefits and perks depending on location REQUIREMENTS Previous experience managing prospects and pipeline through a CRM Self-starter mindset with strong interpersonal, decision-making, and organisational skills Confidence engaging new prospects via phone and email Proven ability to convert initial objections … Continuously learn about the market, customers, and business Work with mentors to set and achieve professional goals Maintain accurate data and activity tracking within CRM and sales engagement tool ...

PRIMARY FUNCTION Leads the planning, messaging, and execution of Phillips’ global CRM email, SMS marketing and App push campaigns. This role ensures all campaign communications are strategically aligned to commercial objectives, delivered on time, and executed to the highest standard across Auctions, Buy Now, Exhibitions, and Partnerships. TEAM STRUCTURE Reporting … Global Head of Digital Marketing, the CRM Marketing Manager, Campaign Strategy works closely with the CRM Marketing Manager, Lifecycle & Automation to deliver personalized data-driven client communications, supporting client engagement, bidding participation, and consignment activity. DUTIES AND RESPONSIBILITIES Own the CRM Campaign calendar, aligning communications to key business moments including ...