76 to 100 of 132 Customer Service Jobs in the East of England

internationally to support project delivery and client requirements Commission and test commercial AV systems to ensure they operate in line with project specifications and customer requirements Verify the performance of audio, video, control, conferencing, and AV-over-IP systems through structured testing processes Identify, diagnose, and resolve technical issues … functionality to ensure an intuitive and reliable end-user experience Complete commissioning documentation, test records, and system sign-off reports accurately Support system demonstrations, customer handovers, and end-user training where required Build positive relationships with customers and act as a professional technical representative of the company on site ...

Line IT Support Engineer Romford | Education Sector | £200-£220 per day | 3-Month Contract Enhanced DBS required (DBS Update Service preferred) We are recruiting for a 2nd Line IT Support Engineer to support a group of 5 schools across the Romford area . This is an initial 3-month … Responsibilities Provide 1st and 2nd line IT support to staff across multiple school sites. Troubleshoot hardware, software and Microsoft-related issues. Manage and resolve service desk tickets within agreed timescales. Support Windows environments, Active Directory, DNS, DHCP and Group Policy. Assist with system maintenance, updates, backups and asset management. ...

Perform Windows Server patching, upgrades and ongoing maintenance. - Support Active Directory, DNS and Windows Server Update Services (WSUS). - Investigate and resolve incidents and service requests using ITSM tooling. - Support backup infrastructure, including NetApp SAN and Cohesity. - Monitor infrastructure performance and produce capacity management reports. - Maintain compliance with Change … Release, Configuration and Security Management processes. - Support infrastructure testing, troubleshooting and project delivery activities. - Manage service desk tickets within agreed SLAs and KPIs. - Identify and escalate technical risks, issues and delivery dependencies. - Attend engineering meetings and provide progress updates to stakeholders. 2nd Line WINTEL Engineer Skills and Experience - Proven ...

team, you will play a key role in ensuring the smooth running of day-to-day operations, supporting pricing requests, managing quotations and keeping customer and contract information up to date. No previous experience is required, as full training will be provided. The ideal candidate will be organised, detail … Providing administrative support to the sales team. Managing partner deal registrations through email and online portals. Assisting with pricing requests and gathering costs for customer quotations. Supporting internet and data connectivity pricing enquiries. Reviewing contract renewals, obtaining pricing and preparing quotations. Monitoring and updating renewal information within ...

team. This role is ideally suited to someone with a technical engineering qualification who is looking to develop a career combining engineering knowledge with customer interaction and commercial exposure. You'll work closely with experienced sales and engineering professionals, supporting customers with product enquiries, quotations, and technical solutions across … email. Assist with order processing and project coordination. Maintain accurate CRM and sales records. Work with suppliers and internal teams to ensure excellent customer service. Requirements Essential Technical Engineering qualification (Apprenticeship, Level 3, HNC, HND, Degree, or equivalent). Background in Electrical, Mechanical, Mechatronics, Automation, Electronic Engineering ...

Support Engineer Salary: £25,000 per year + £2,000 in overtime Location: Cambridge – travel to customer sites required Hours: Monday to Friday, 8am–5pm, with occasional weekend work Our client is looking for an IT Support Engineer to visit customer sites and help resolve issues with EPOS … Arrange any further repairs or support required. Keep equipment records up to date. What you’ll need: Good IT troubleshooting skills. Strong communication and customer service skills. An organised and flexible approach. A full, clean driving licence. Apply now with your CV. ...

Line IT Support Engineer | Peterborough (Onsite) 3 Month Contract | £17.01 per hour | Enchanced DBS - Updates Service Preferred The Role An opportunity has arisen for a 2nd Line IT Support Engineer to join a busy IT team within a school environment in Peterborough. Working closely with the IT Manager … closely with the IT Manager on infrastructure-related tasks and projects. Support, mentor and provide guidance to junior IT staff. Manage and resolve escalated service desk tickets. Maintain accurate documentation and technical records. Ensure excellent customer service is provided to all end users. If you are interested ...

weekends) Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … hourly rateExclusive discounts on Sony productsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

weekends) Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Exclusive discounts on Sony products Career progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

future of technology delivery, champion AI-enabled software development and lead a growing IT function that engineers all internal IT systems and their customer portal. This role would suit an experienced technology leader who combines strong people management skills with a solid understanding of software engineering, AI tools … service operations. An interest in, and knowledge of, AI is essential. Along with an inquisitive mind, a thirst for learning and somebody who can evolve with the technology that is being developed. Salary - £60,000 - £80,000 depending on experience, benefits include: Profit-sharing scheme Enhanced pension Private medical ...

Typically, this person will be responsible for the installation, servicing, maintenance, and fault-finding of CCTV and Access Control systems across commercial and industrial customer sites throughout North London, Hertfordshire, and Essex. Duties and Responsibilities of the Security Engineer: Installation and commissioning of CCTV and Access Control systems. Carrying … planned preventative maintenance visits. Diagnosing and rectifying faults on security systems. Completing service reports and relevant documentation. Providing excellent customer service whilst attending client sites. Participating in the company call-out rota and responding to emergency breakdowns. Ensuring all work is completed in line with industry standards ...

Windows, Microsoft 365 and networking (IP addresses, DNS, Wi-Fi) Desirable CompTIA A, MS-900 or similar, or working towards one Helpdesk or customer service experience Minimum requirements UK resident with a full UK driving licence and own car for business use (mileage paid) Why join us Experience ...

closely with the IT Manager on infrastructure-related tasks and projects. Support, mentor and provide guidance to junior IT staff. Manage and resolve escalated service desk tickets. Maintain accurate documentation and technical records. Ensure excellent customer service is provided to all end users. If you are interested ...

Security Service Engineer – CCTV & Access Control £35,000–£45,000 DOE + company van London and surrounding areas We’re looking for an experienced Security Service Engineer to carry out preventative maintenance, fault-finding, repairs and small works across domestic and commercial properties. You’ll need: Previous hands … experience with CCTV and access control systems. Knowledge of relevant British Standards and maintenance requirements. Good customer service skills and the ability to manage your daily workload. Fire alarm experience or Entrotec training would be an advantage. Hours: Monday–Friday, 8am–5pm. Company van, mobile phone and pension ...

strong earning potential, were looking for a confident, commercially focused leader who can drive sales, develop their team and deliver a consistently strong customer experience. Youll have the autonomy to shape the stores culture, lead from the front and turn its commercial opportunities into results. Our client represents … focus on employee wellbeing, alongside ongoing training and personal development . More about the role: Take full ownership of the stores sales, operational and customer service performance. Lead from the front on the shop floor, providing tailored advice across mobile, broadband, accessories and other connected products. Coach, motivate ...

role would suit an experienced technology leader who combines strong people management skills with a solid understanding of software engineering, AI tools and IT service operations. Salary - £70,000 - £80,000 depending on experience, benefits include: Profit-sharing scheme Enhanced pension Private medical insurance Life insurance and income protection … business processes Taking ownership of day-to-day IT operations, application performance and incident management Managing outsourced IT providers and specialist suppliers against agreed service levels Working with senior stakeholders to shape technical direction and drive continuous improvement We're looking for someone who can combine effective team leadership ...

cohesive engineering culture across geographically dispersed teams with diverse histories, skills, and product responsibilities. This leader will balance the delivery of high-priority customer-specific solutions with the execution of strategic product roadmaps, architectural modernization, and long-term business objectives. A key aspect of the role will be driving … effective adoption of Artificial Intelligence, both within engineering processes to accelerate product development and within Nordson XRT products to enhance customer outcomes, system performance, and operational reliability. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas ...

quickly Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable Confiden t customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. You will conduct reactive and proactive maintenance, primarily … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis ...

motivating and developing your team to consistently achieve their targets Creating a positive, high-performing culture built around accountability and teamwork Delivering an exceptional customer experience while maximising every sales opportunity Reviewing performance data, identifying areas for improvement and implementing effective action plans Managing day-to-day store operations … including rotas, stock, compliance and visual standards Handling customer escalations professionally and finding positive solutions Recruiting, onboarding and developing new team members when required Working closely with the Franchise Owner and Regional Manager to support the continued growth of the business Setting the standard for attitude, energy, customer ...

professional LED installation experience. You will be responsible for installing, configuring, commissioning and maintaining LED display systems, from initial construction through to testing and customer handover. Strong NovaStar experience is essential, and candidates with the willingness to learn Mooncell systems will also be considered. The role offers a varied … data cabling Interpret technical drawings, wiring diagrams and installation plans and make technical decisions on-site Carry out screen testing, quality checks and customer handover Undertake routine maintenance, servicing, repairs and emergency technical support Provide technical support during installations, exhibitions, events and customer activations Work alongside project managers ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis ...

outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Cambridgeshire area and will attend customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Cambridgeshire region ...

quickly Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable Confiden t customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that ...

Benefits: Pension, company vehicle with optional private use, uniform, PPE, tools, ongoing training and free on-site parking About the role: You will install, service and maintain CCTV, access control and security systems across customer sites, working independently and within a small team. Key responsibilities include: Installing, servicing … maintaining CCTV and access control systems Diagnosing faults and resolving technical issues Assisting with job planning, parts ordering and accurate records Delivering professional customer service and maintaining safety standards Supporting weighing engineers with equipment servicing and installation when required About you: You will have: Previous CCTV and/ ...