76 to 100 of 238 Customer Service Jobs in the East of England

support the technology team. The chosen apprentice will help support customers across the Norfolk and Suffolk region. KEY DUTIES Provide technical support; answering support queries via phone, email & self service Supporting users via remote assistance, providing a high level of resolution at first contact To maintain a high degree of customer service for all support queries, adhering … to all service management principles (Incident Management Process) To log all calls on the Service Desk toolset, maintaining a log of any software or hardware problems detected Respond to requests from users and help them resolve hardware or software requirements Support users in the use of IT equipment by providing necessary guidance and advice To escalate more complex More ❯

based) Salary: £25,000 - £30,000 per annum Contract: Full-time, Permanent Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a customer-focused 1st Line Support Engineer to join our clients IT team, based just outside of Ipswich. This is a fantastic opportunity to join a supportive, forward-thinking business where … across hardware, software, and network environments. Escalate more complex issues to the 2nd line team when required. Configure and maintain desktops, laptops, mobile devices, and peripherals. Deliver an excellent customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with Windows OS … Microsoft 365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is essential due to location. Why Join Us? Salary up to £30,000 per annum depending on experience. Be part of a friendly, collaborative IT team with opportunities for progression. Gain hands More ❯

administration. Solid understanding of networking - TCP/IP, routers, switches, Wi-Fi configuration. Hands-on experience with device builds, troubleshooting, and deployment projects. Excellent communication skills and a strong customer service focus. Flexible, proactive approach to travel and working hours. Full clean UK driving licence required. What's on Offer All travel expenses covered Opportunity to work on More ❯

administration. Solid understanding of networking - TCP/IP, routers, switches, Wi-Fi configuration. Hands-on experience with device builds, troubleshooting, and deployment projects. Excellent communication skills and a strong customer service focus. Flexible, proactive approach to travel and working hours. Full clean UK driving licence required. What's on Offer All travel expenses covered Opportunity to work on More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … our Client Support team, working with global insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with clients and More ❯

as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols … TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email More ❯

as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols … TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email More ❯

concepts and platforms like VMWare or Microsoft Hyper-V. A logical approach to problem-solving and a strong desire to learn and develop new technical skills. Excellent communication and customer service skills, with the ability to support non-technical users. BSc/BA in computer science or equivalent preferred. More ❯

are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,If you're interested in this role, click 'apply now' to forward an up-to-date copy of your More ❯

are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,If you're interested in this role, click 'apply now' to forward an up-to-date copy of your More ❯

are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,If you're interested in this role, click 'apply now' to forward an up-to-date copy of your More ❯

are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your More ❯

4+ years related experience in a sales role Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USP’s clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated and adaptable to be More ❯

4+ years related experience in a sales role Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USP’s clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated and adaptable to be More ❯

4+ years related experience in a sales role Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USPs clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated and adaptable to be able More ❯

4+ years related experience in a sales role Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USP’s clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated and adaptable to be More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

SLS serves global clients across a range of industries to securely and responsibly recycle and manage the disposition of IT equipment and electronic products. Our asset management and recovery service enables businesses to meet both their social and legal obligations in the treatment of surplus electronics in a legally compliant, data secure, fully traceable, and environmentally sustainable manner. With … Location USA - Roseville, CA; Tampa, FL; West Chicago, IL UK, Germany, Netherlands, Poland, Republic of Ireland. Purpose of Role The Business Solutions Advisor is responsible for maintaining the existing customer base and developing new profitable business for the Company. Reporting to Senior Commercial Director and/or Commercial Manager Principal Accountabilities Develop and secure new revenue-generating business opportunities … through quizzes or role-playing sessions. This ensures they're building a strong foundation for discussing offerings. Client Meeting or Demos Conducted: For a new hire, having experience with customer-facing interactions is valuable, so tracking this can encourage them to gain practice with presentations or product demos. Key Relationships Internal – Sales and Marketing staff, Client Operations, Field Service More ❯

trusted, in-person relationships with clients. Maintain accurate records in our PSA/RMM and documentation system. Provide on-site services where you will be primarily based. Assist our Service Desk and Provisioning teams when not travelling. Experience and Skills Required You should have experience with M365, Active Directory and Windows across troubleshooting and support. You should also have … Configuration and troubleshooting of DrayTek (or similar) routers. Configuration and troubleshooting of Ubiquiti Wi-Fi (or similar). Experience liaising with third-party providers (e.g. Dell, BT). Strong customer service and client-facing skills. Experience working within formal processes (e.g. ISO 27001, GDPR). Comfortable working in a fast-paced, rapidly changing environment. Remuneration and Benefits Guaranteed More ❯

recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support More ❯

you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies More ❯