76 to 100 of 212 Customer Service Jobs in the East of England

Design solutions. Build trust. Create effortless customer experiences. At The HBP Group, we believe great technology should make life easier...not more complicated. We're looking for an experienced IT Solutions Presales Engineer to join our Commercial team. This is an exciting opportunity for someone who combines deep technical expertise … with commercial awareness and exceptional communication skills. You'll work alongside Sales, Professional Services and Service Desk teams to design innovative IT solutions that help our customers achieve their business goals while delivering an effortless customer experience. Ifyou'repassionate about technology, enjoy solving complex business challenges and want ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

seeking a proactive and customer-focused Assistant IT Support Analyst to join our growing IT team. This position is ideal for someone who has already gained around 6 months+ IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship … programme. As part of our IT Service Desk team, you will provide first-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

customer-focused IT professional looking to make a real impact? We are looking for an IT Service Desk Analyst to join our busy Digital Services team. In this role, you will serve as the single point of contact for technical support across both clinical and corporate teams. Supporting … clear, friendly telephone and digital support to diagnose and resolve technical incidents. Incident Management: Accurately record, classify, prioritize, and monitor tickets within our IT service management system in line with SLAs. System Administration: Manage user accounts, system permissions, and desktop software installations. Customer Care: Translate complex technical issues ...

Fire & Security Recruitment Partner 4way Recruitment Ltd Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical. ABOUT OUR CUSTOMER Our customer is a national technical services provider, forming part of a larger multi-service facilities management group, with a strong … continued growth, they are looking for an experienced Fire & Security Technician to join the business on a long-term basis, working across a varied customer base with ongoing training, career development, and a strong package of benefits. Salary & Benefits Fire & Security Technician £38,000 £40,000 basic salary Paid ...

Title: Customer Support Coordinator Location: Cambridge Salary: £26,000-£30,000 Working Pattern: Full-time 8:00-4:30pm (Office Based) A well-established organisation is seeking a proactive and solutions-focused Customer Resolutions Coordinator to join its technical team. This role plays a key part in managing … customer queries and complaints, ensuring issues are resolved quickly and professionally to maintain a high level of customer satisfaction. Key Responsibilities: Respond to customer queries and complaints via phone and email in a timely and professional manner Investigate and resolve issues efficiently, liaising with internal teams where ...

electronic databases, dealing with enquiries and arranging appointments; in addition to typing and general office duties. We are looking for individuals that have excellent customer service skills, comprehensive understanding of confidentiality and the requirements of working within a healthcare setting, have experience with computer systems and are able … ensure all required stock/equipment available at all times, working with colleagues to maintain effective stock levels. Provide an efficient and effective reception service to patients, staff and visitors. To meet and greet all arrivals in a professional and customer/patient centred approach in line with ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Technical Service Support, you will play a key part in delivering outstanding technical advice via telephone, video call and emails to our customer base ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success. About the role … will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently. ...

From £28,000 (Depending on experience) + OTE Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through … office-based support.You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Key Tasks: Build strong relationship with key contacts of all customers within allocated customer base. Recognise and maximise upon ...

Clearance: High DV 'Developed Vetting' You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, supporting Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … Juniper firewalls. Excellent communication and organisational skills, independent and comfortable with autonomous working. Ability to tackle complex problems and incidents. Experience in ITIL ICT service delivery on critical infrastructure. Experience working under pressure to meet deadlines while handling multiple priorities. Experience in patch management including analysis and deployment. ...

Support Technician Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a IT Support Technician to join their support team. This role will suit someone with previous IT support or service desk … experience who enjoys helping users, troubleshooting technical issues, and delivering excellent customer service. You will act as the first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage ...

flexible and help provide cover during staff absences. Main duties of the job Your main duties will be meeting and greeting Service Users, updating our patient electronic system, answering calls, some of which might be of a sensitive nature. You will need be empathetic, with a natural drive … contact for all those entering the clinic. Meeting, greeting and directing patients and visitors whilst maintaining aprofessional, courteous manner at all times. Ensure good customer service by providing a professional and effective service by dealing with queries from service users, staff on thetelephone. Take accurate messages ...

future technology. Keywords: BAS, BMS, EMCS, DDC, HVAC Controls, Energy Management Control Systems, Building Management Systems, Direct Digital Control systems General Job Description: Provides service on installed Building Automation and Control Systems and associated integrated systems. Provides installation of Building Automation Systems including electrical, end to end checks, startup … industrial uses; primarily in the smart building control of the automation industry. Responsibilities & Duties: Analyzes, diagnoses and repairs building automation control systems at customer’s location. Performs preventive maintenance, site surveys, replacement and modifications as needed or requested by customers. Performs end-to-end testing, starting up, commissioning ...

technology-focused business. This is a key role that sits at the intersection of engineering, product development, sales and marketing, helping to understand customer challenges and translate technical requirements into innovative, practical solutions. You will work closely with customers and internal teams to support pre-sales activity, deliver technical … presentations and demonstrations, and help develop solutions that meet specific customer needs. The ideal candidate will have a strong understanding of the engineering and manufacturing sectors, with experience across areas such as Rail, Industrial, Aviation, Aerospace or Defence particularly beneficial. Key Responsibilities Lead pre-sales initiatives across multiple industries ...

Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from … operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement ...

establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team. Responsibilities and Measurement Criteria with Time investment Needed on Each: (This will describe the overall core responsibilities of the role, decision making … responsibilities etc.)Coordinate and run assigned projects/PM, ensuring they run smoothly and ensure the highest quality service is delivered on time and within budget. Maintain the accuracy of the customer listing by reporting any issues. Assist in ensuring that the planned maintenance completion rate is maintained ...

Apprentice Aftersales Advisor - Mercedes-Benz Kings Lynn Launch your automotive career with a world-leading luxury brand. Known for innovation, advanced technology, and exceptional customer care, we are looking for a motivated Apprentice Aftersales Advisor who will also develop skills as a Technology Specialist, supporting customers in understanding … vehicle features and digital systems. Through a structured manufacturer apprenticeship programme, you'll receive comprehensive training across Aftersales, Parts, and Customer Technology support, giving you a strong and well-rounded foundation for your future career. This is an excellent opportunity to learn from industry experts and grow within ...

content to ensure customers are presented with the most relevant tyres for their vehicle, driving requirements and budget. Working at the intersection of customer experience and commercial performance, the role balances key business objectives including conversion, revenue, margin, stock availability and supplier priorities to maximise trading performance and customer … category pages, product listings and recommendation modules to maximise visibility and conversion. Define, implement and continually refine merchandising rules that balance commercial performance with customer relevance and vehicle compatibility. Manage promotional placement and featured ranges, including supplier-funded campaigns, ensuring optimal exposure and return on investment. Analyse customer ...

CCTV/Access Control Engineer , you will be responsible for installing, servicing and maintaining CCTV and access control systems across a variety of customer sites throughout East Anglia. Working both independently and alongside a small team, you will ensure security systems and equipment are installed, serviced and maintained … high standard. You will also support the management team with job planning, parts ordering and ensuring service visits are completed efficiently. This role is Monday - Friday and is primarily field-based. Main Duties and responsibilities: Install, service and maintain CCTV, access control and security systems at customer ...

Permanent This is an opportunity to join a well-established UK technology services business, providing IT support and managed technology services to a diverse customer base. We're looking for a 1st Line Helpdesk Engineer with a solid grounding in Microsoft technologies who enjoys troubleshooting, speaking with customers … networking. You'll diagnose and resolve technical issues wherever possible, escalating more complex incidents to senior engineers while maintaining a high level of customer service throughout. The Role Working as part of an established technical support team, you'll provide 1st Line IT support to customers primarily ...

appointment booking, waiting list administration and requests for services for all relevant teams across the organisation. We are looking for individuals that have excellent customer service skills, comprehensive understanding of confidentiality and the requirements of working within a healthcare setting, have experience with computer systems and are able … 37.5hrs) and 1 x part-time post (25hrs). Main duties of the job The team are based at Hamilton House, Lowestoft; where the service operates from 7.00 a.m. until 8.00 p.m, 365 days per year. There is a requirement to work rotational weekends/evenings; therefore a flexible ...