76 to 100 of 197 Customer Service Jobs in the East of England

Microsoft Exchange Online and Microsoft Office applications. Strong knowledge of Windows and macOS operating systems. Familiarity with Active Directory, and basic networking (TCP/IP, DNS, DHCP). Excellent customer service. Excellent troubleshooting, problem-solving, and communication skills. Understanding and awareness of Cyber Security best practices. Ability to work independently and manage multiple tasks simultaneously If you feel like More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with More ❯

proactive and detail-driven Technologist to join the Technical team Supporting the Head of Technical, this role is vital in maintaining technical compliance, driving quality improvement, and delivering excellent service across designated customer accounts. This is an ideal role for someone with a background in technical, quality, or compliance roles within food, fresh produce, or horticulture, looking to … in their career. The successful candidate will use technical knowledge. If you are interested in Technologist role, click APPLY now Working hours: Monday to Friday 8am 5pm Key Responsibilities: Customer Account Support Assist the Head of Technical in delivering high-quality technical service to assigned customer accounts. Manage day-to-day technical requirements within specific product categories … or tasks. Prepare technical summaries, reports, and responses for both internal and external stakeholders. Represent MM Flowers during customer visits, audits, and virtual meetings. Complaint & Data Analysis Analyse complaint, refund, and rejection data to identify trends and opportunities for improvement. Support the implementation and tracking of corrective and preventive actions (CAPAs). Monitor progress against improvement plans and escalate More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology. We now have a new opening for a Helpdesk Engineer in … you’ll have the chance to broaden your existing expertise and work with cutting-edge technologies. Working from our office in Peterborough, you’ll respond to a range of customer queries via telephone and email channels. Please note, to be considered, you will need to currently live within a commutable distance of Peterborough and have the right to work … This is not a sponsorable role. What are we looking for? - Excellent communication skills, both written and verbal, confident in explaining complex issues to non-technical end users - Excellent customer service skills, demonstrating strong interpersonal skills - An intuitive and methodical approach to problem-solving - A team-oriented approach (both immediate and wider team) to working and the ability More ❯

Customer Support Executive Location: Office-based Job Type: Full-time Salary: From £33,000 As a Customer Support Executive, you will play a crucial role in delivering exceptional service, ensuring their users can fully leverage their products. Day-to-day of the role: Provide support via phone, email, and online chat, ensuring prompt and accurate solutions to … customer queries. Investigate complex issues and collaborate with colleagues to resolve or escalate as needed. Assist the team in onboarding new customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions using CRM systems. Process orders and liaise with … colleagues to resolve complex queries. Contribute to and manage customer-focused projects, identifying trends in customer queries to develop efficiencies and new support materials. Required Skills & Qualifications: Proven experience in delivering outstanding customer service. Strong problem-solving and analytical skills, capable of handling complex customer requirements. Excellent verbal and written communication skills, with the ability to More ❯

in Information Technologies, qualified IT Specialist or equalExperience in IT support for current Microsoft, Apple and Android hardware and operating systemsGood knowledge of ticket systems and Support processes/Service Now PlatformLocal language on native level and good English in writing and speech IT Technical skills: Device operations and maintenance of Desktop PCs, Notebooks, Smartphones, Monitors IT Support2nd Level … Technology and current Standard Office 365 Suite/Azure ADNetwork Hands on, Network Technologies & Administration (AD/DNS/WINS) for WAN/LAN/WLAN Soft Skills: High customer service orientationAbility to interact and consult with others for de-escalation managementStrong team player. Autonomous & proactive working behaviourStrong motivation and willingness to learn and performFriendly and confident mannerStrong … scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . More ❯

mentor and lead the team in to an exciting transition alongside the Head of IT. Responsibilities: As an IT Support Team Manager you will... Deliver high quality, user centric customer service, maintain & improve support standards. Lead, manage and coordinate IT projects. Oversee documentations, training and team performance tracking. Contribute and influence the IT Strategy. Requirements: As an IT … team. Benefits: As an IT Support Team Manager, you will... Annual company performance bonus (Paid for the last 18 years) Healthcare Plan Enhanced Holiday & Pension scheme, both rise with service Training & Development plans Does this sound like you? Are you ready to take the leap and join a business that’s looking to the future, APPLY now! Rutherford Briant More ❯

Field Service Engineer (Shutter Doors/Alarm Systems) £18-20/hour + Training + Clear Progression Routes + Van + Fuel Card + Door to Door Pay Local Patch with Occasional Stays Away Ideally Located: Harrow, Watford, Epping, Harlow, Essex, Brentwood Are you a Field Service Engineer from an electrical and mechanical background looking to refine your … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Servicing and repairing fire shutters/curtains. Fault finding and diagnostic work. No less than 40 hours per week, 7am start. The Person: Field Service Engineer Shutter Doors/Alarm Systems experience An electrical and mechanical background. Great customer service skills. Reference Number: BBBH259624 To apply for this role or to be More ❯

one-week-in-four (again being able to go into the office quickly during this time; this doesn’t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role More ❯

months initially Location: Watford Salary: £170 per day - Outside IR35/Ltd Company Standard hours: Monday to Friday 9am-5pm OVERVIEW We are looking for proactive and customer-focused Windows 11 Deployment Engineers to support users through a Windows 11 migration in the location of Watford, Hertfordshire. ROLE As Windows 11 Deployment Engineer, you will be responsible for providing … hands-on support to users as they transition to Windows 11. Working in a small team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger groups.We are able to engage with Limited Company contractors or … guidance and updates to end-users throughout the migration process- Able to contact 3rd party suppliers to resolve post-migration issues REQUIREMENTS - Experience of Windows migrations/deployments- Strong customer service skills with a user-first mindset- Good knowledge of Office 365 and Microsoft technologies- A positive, problem-solving approach with excellent communication skills- Previous experience as a More ❯

be troubleshooting hardware and software issues, escalating complex problems, and ensuring smooth day-to-day IT operations. Key Responsibilities: Respond to incoming IT support tickets via phone, email, and service desk system Diagnose and resolve basic hardware, software, and network issues Escalate unresolved issues to 2nd/3rd line support as needed Set up and configure new user accounts … and devices Maintain accurate documentation of issues and solutions Deliver excellent customer service and communicate clearly with non-technical users Requirements: Previous experience in a 1st line support or helpdesk role (essential) Basic understanding of Windows OS, Microsoft Office, and network fundamentals Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills A genuine interest More ❯

be troubleshooting hardware and software issues, escalating complex problems, and ensuring smooth day-to-day IT operations. Key Responsibilities: Respond to incoming IT support tickets via phone, email, and service desk system Diagnose and resolve basic hardware, software, and network issues Escalate unresolved issues to 2nd/3rd line support as needed Set up and configure new user accounts … and devices Maintain accurate documentation of issues and solutions Deliver excellent customer service and communicate clearly with non-technical users Requirements: Previous experience in a 1st line support or helpdesk role (essential) Basic understanding of Windows OS, Microsoft Office, and network fundamentals Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills A genuine interest More ❯

2nd line technical support via the helpdesk and on-site visits Troubleshooting and resolving hardware, software, and networking issues Installing, configuring, and maintaining IT equipment and systems Providing excellent customer service to end users, ensuring minimal downtime Escalating complex issues to senior engineers where required Supporting field-based projects and site visits as needed What we're looking … OS, Office 365, and networking fundamentals Ability to work both independently and as part of a team Full UK driving licence (for field support) Excellent communication skills and a customer-first approach What's on offer: Salary £25,000 - £30,000 (depending on experience) Hybrid working - balance of remote, office, and field-based support Great career development and training More ❯

have experience of working in an office administration-based role and would focussing on something working closely with analytics/data be of interest? We're recruiting for a Customer Data Administrator to join this company in Hemel Hempstead, working in a role where you'd be working with various departments and playing quite an integral part in making … to the top level. Integration of new systems/data - Integrating systems, data and other key data for various teams both UK and Internationally. Data Analysis - Understanding and adjusting customer data, highlighting issues, managing solutions for both the shorter and longer term. What do we need from you? Meticulous attention to detail Need to have intermediate Excel skills Any … staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support. More ❯

have experience of working in an office administration-based role and would focussing on something working closely with analytics/data be of interest? We're recruiting for a Customer Data Administrator to join this company in Hemel Hempstead, working in a role where you'd be working with various departments and playing quite an integral part in making … to the top level. Integration of new systems/data - Integrating systems, data and other key data for various teams both UK and Internationally. Data Analysis - Understanding and adjusting customer data, highlighting issues, managing solutions for both the shorter and longer term. What do we need from you? Meticulous attention to detail Need to have intermediate Excel skills Any … staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support. More ❯

candidate will have strong data analysis skills and experience in executing billing systems. Key Responsibilities: Billing Operations & Process improvement Execute and validate billing cycles to ensure accurate and timely customer invoicing. Monitor and troubleshoot billing discrepancies, identifying root causes, and implementing corrective actions. Partner with cross-functional teams to optimise billing automation and reduce manual processes. Data Analysis and … to improve billing system automation and integrations. Troubleshoot system issues affecting billing operations. Assist in system testing and validation of billing software enhancements. Collaboration & Compliance Work with Account Management, Customer Service, Operations, and Finance teams to resolve billing disputes and escalations. Ensure compliance with regulatory requirements and financial controls. Communicate complex billing data and system insights to both … At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team More ❯

candidate will have strong data analysis skills and experience in executing billing systems. Key Responsibilities: Billing Operations & Process improvement Execute and validate billing cycles to ensure accurate and timely customer invoicing. Monitor and troubleshoot billing discrepancies, identifying root causes, and implementing corrective actions. Partner with cross-functional teams to optimise billing automation and reduce manual processes. Data Analysis and … to improve billing system automation and integrations. Troubleshoot system issues affecting billing operations. Assist in system testing and validation of billing software enhancements. Collaboration & Compliance Work with Account Management, Customer Service, Operations, and Finance teams to resolve billing disputes and escalations. Ensure compliance with regulatory requirements and financial controls. Communicate complex billing data and system insights to both … At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team More ❯

candidate will have strong data analysis skills and experience in executing billing systems. Key Responsibilities: Billing Operations & Process improvement Execute and validate billing cycles to ensure accurate and timely customer invoicing. Monitor and troubleshoot billing discrepancies, identifying root causes, and implementing corrective actions. Partner with cross-functional teams to optimise billing automation and reduce manual processes. Data Analysis and … to improve billing system automation and integrations. Troubleshoot system issues affecting billing operations. Assist in system testing and validation of billing software enhancements. Collaboration & Compliance Work with Account Management, Customer Service, Operations, and Finance teams to resolve billing disputes and escalations. Ensure compliance with regulatory requirements and financial controls. Communicate complex billing data and system insights to both … At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team More ❯

candidate will have strong data analysis skills and experience in executing billing systems. Key Responsibilities: Billing Operations & Process improvement Execute and validate billing cycles to ensure accurate and timely customer invoicing. Monitor and troubleshoot billing discrepancies, identifying root causes, and implementing corrective actions. Partner with cross-functional teams to optimise billing automation and reduce manual processes. Data Analysis and … to improve billing system automation and integrations. Troubleshoot system issues affecting billing operations. Assist in system testing and validation of billing software enhancements. Collaboration & Compliance Work with Account Management, Customer Service, Operations, and Finance teams to resolve billing disputes and escalations. Ensure compliance with regulatory requirements and financial controls. Communicate complex billing data and system insights to both … At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team More ❯

a national company. Who deal with prestigious high end clients within the retail and commercial sector. To apply for this opportunity you must have or hold the following: Intruder Service Experience (Galaxy would be beneficial) CCTV Skills essential Access Control Skills Excellent customer service skills CCTV IP Knowledge also beneficial Fault Finding experience Installation experience Ability to … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: Company Vehicle Mobile Phone Stand by Allowances Call out Allowances Generous More ❯

user stories into tangible outcomes. You will engage in Level 3 support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in … or more ServiceNow instances. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Demonstrated experience assisting with ServiceNow configuration and deployment. Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow. It would be great if you had: Experience of domain separation. Certifications indicating experience of other ServiceNow modules such … as Customer Service Management (CSM), Employee Workflow, Security Operations (SecOps), Governance, Risk, and Compliance (GRC), IT Operations Management (ITOM), or IT Asset Management (ITAM). If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! If you are More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking More ❯