76 to 92 of 92 Service Delivery Jobs in the East of England

2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday – Friday 8:00am – 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x death in … service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients’ needs are … escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment More ❯

2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday Friday 8:00am 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x death in … service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients needs are … escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment More ❯

of NEC Software Solutions UK Ltd (NEC REGO) Referral management solution. The Client Services Manager has responsibility for the day-to-day management and delivery of contracted services to specific customer accounts. This involves working across the organisation to ensure all services are delivered to contractual Service Level … regular performance reports to the Rego team and customers to monitor activity levels and instigate areas for continuous improvement Training and Development: Conduct customer service workshops and presentations, and train supporting team members. Problem Solving: Troubleshoot client problems and provide timely solutions. Cross-Departmental Liaison: Work with different departments … to address client queries and improve service delivery. Qualifications ESSENTIAL COMPETENCIES & EXPERIENCE A proven record of delivering services to a high standard and meeting associated SLAs; Excellent people/stakeholder management skills Previous experience within a healthcare/software/data driven environment Experience in go-live and software More ❯

Your role will involve working closely with clinicians, specialists, and staff to align the system with clinical best practices, optimise workflows, and support efficient service delivery. You will analyse current workflows, recommend improvements, and configure the Epic EPR system to meet the hospital's needs. Responsibilities include testing system … and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care … within a technology role in a healthcare setting, particularly in system configuration and digital transformation. Experience of delivering projects to tight deadlines. Experience of delivery of benefits from the implementation of technology/services. Desirable Experience of managing clinical and/or operational services within the NHS. Experience of More ❯

Engineer - Consulting to work remotely in the Cambridgeshire area and join our growing team of like-minded tech professionals. Your responsibilities will include: Project Delivery (80%) Delivering implementation projects to our customers. Creating excellent documentation. Project handovers to service delivery. Implementing new technologies. Project Scoping, Planning, and Training … ideal candidate should possess extensive knowledge across various technologies and be capable of troubleshooting and delivering high-quality solutions that satisfy our clients. Customer service skills are essential, along with effective communication and a friendly, tech-savvy approach. Razorblue Requirements: We understand it's unlikely to find someone who More ❯

Blue Light Card - Supermarket & High Street Discounts. Employee referral scheme. 25 days annual leave. JOB PURPOSE: The postholder will be responsible for ensuring the service we provide is of the highest standard across all contract areas. You will work with key stakeholders both internal and external including the UK … ICB Directors, and core functions such as Finance and HR. You will oversee the day-to-day operations of the business, ensuring that the service we deliver is in line with performance and quality KPIs both internal and external. You will support and lead the operational team making sure … key stakeholders. Along with Clinical Director drive and lead development and improvement of policies and processes. Identify opportunities for process improvements, cost reductions, and service enhancements including making operational efficiencies and utilising technology. Oversee the implementation of new features and updates to Riviam to ensure that these changes meet More ❯

cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink … collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology. Scope Akkodis is launching a new technical delivery team to drive a UK national program in collaboration with key partners, designed to transform and future-proof the central government’s workforce. By … ServiceNow Platform. You will play a key role in designing, configuring, and enhancing ITSM workflows, as well as building integrations and automations to optimise service delivery. Responsibilities Configure and customise core ITSM modules (Incident, Problem, Change, Request, Knowledge etc) Design and build ServiceNow workflows using Flow Designer and Business More ❯

with a variety of different systems and personnel with different aims and levels of knowledge, from finance to software and hardware development, and to service delivery. The person should be able to convey their message, which may involve complex ideas, in a way that is easy to comprehend for … of the following tools will be beneficial: ManageEngine Sophos Firewalls and Endpoint Central Barracuda backup Rapid 7 SIEM Experience Requirements: 3+ years in a service desk and networking Education and Training: Network + certification Windows Server 2019 Skills and Aptitudes: Staff-facing Good communication skills Attention to detail Measurement More ❯

with a variety of different systems and personnel with different aims and levels of knowledge, from finance to software and hardware development, and to service delivery. The person should be able to convey their message, which may involve complex ideas, in a way that is easy to comprehend for … of the following tools will be beneficial: ManageEngine Sophos Firewalls and Endpoint Central Barracuda backup Rapid 7 SIEM Experience Requirements: 3+ years in a service desk and networking Education and Training: Network + certification Windows Server 2019 Skills and Aptitudes: Staff-facing Good communication skills Attention to detail Measurement More ❯

This is an office-based role in Stevenage, ideal for someone with strong technical knowledge, great problem-solving skills, and a proactive approach to service delivery. Key Responsibilities Act as a systems/product specialist, delivering technical support and implementing configuration changes. Follow change control processes to ensure verified … and documented enhancements. Monitor performance metrics to improve service levels and proactively resolve issues. Support project delivery by implementing technical designs within your area of expertise. Build and maintain strong relationships with customer stakeholders to enhance service. Troubleshoot complex issues, escalate when needed, and analyse trends to prevent … recurrence. Mentor junior team members and contribute to a collaborative team environment. Understand the client’s business needs and identify opportunities to improve service delivery. Stay updated with new technologies, products, and service techniques to enhance performance. Skills & Experience Required Solid experience in Wintel environments with deep understanding More ❯

Title: Platform Service Engineer Rate: £450-£550 Per Day (Inside IR35) Duration: 6 months (Initially) Location: Luton (Hybrid) iO Associates is partnered with a leading organisation that's investing heavily in growing its internal capabilities to support and evolve their outlet infrastructure - and they're looking for a Platform … and EUC experience to play a key role in both BAU and major strategic programmes, supporting device management, infrastructure migrations, and end-to-end service delivery. What you'll be doing: Act as a subject matter expert on outlet infrastructure Lead engineering efforts on major infrastructure migration projects Manage More ❯

help them understand, implement, configure or test good practice use of Zellis' suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with … customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. In this role your key responsibilities will be: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and … Zellis' range of solutions and services, partnering with the customer to develop a "One Team" approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Delivery of implemetation tasks against the agreed project plan and scope More ❯

Delivery Consultant (AI/ML), Professional Services Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to … their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work … for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and More ❯

critical business applications. About our role Improvements - Enhancing system resilience and supporting daily operational technologies. Processes - Understanding and optimizing support processes to ensure effective service delivery. Leading Sprint Releases & Upgrades with thorough testing and business approval. Collaborating with Product Owners to develop strategies. Managing vendor relationships to ensure service quality. Ensuring support services meet or exceed agreed Service Levels. Regularly reviewing and improving support processes for efficiency and customer satisfaction. Stakeholder engagement and management - Building and maintaining strong relationships with key stakeholders. People management - Leading and mentoring the team, monitoring performance, and providing technical guidance. About you … and development Family-friendly policies including enhanced maternity benefits Employee Assistance Programme Support for mental, physical, and financial wellbeing 24/7 Virtual GP service Fairness, inclusion and respect We are committed to fostering an inclusive environment where everyone feels respected and valued, regardless of background. If you need More ❯

put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core … are at the heart of everything we do. Location: Bushey - on site role, to cover 4 sites across London and Kent. Permanent, Full time Delivery Manager - Lead, Innovate, and Drive Excellence Are you a dynamic and results-driven leader with a passion for delivering high-quality services? We are … looking for a Delivery Manager who can take charge of a high-performing team, ensuring operational excellence, customer satisfaction, and value for money. The Role In this role, you will be responsible for managing all aspects of the repairs service, including out-of-hours support and subcontractor performance More ❯

of schools enables us to offer exceptional products and services to an industry with contextual challenges. Our relationship with leadership teams, IT departments and service providers allows us to be ruthlessly independent, providing impartial intelligence that schools can trust. Job snapshot: As a Cybersecurity Auditor at Secure Schools, you … will play a critical role in helping schools and multi-academy trusts strengthen their cyber resilience. You'll own the delivery of Cybersecurity audits from start to finish, ensuring our education partners meet key security standards and are better protected against cyber threats. This role is about more than … team to ensure seamless handover for penetration testing and other follow-up services. Provide feedback on assessment processes, tools, and internal systems to enhance service delivery. Participate in the design of cybersecurity-related features in new or existing Secure Schools platforms. Stay informed on emerging threats, technologies, and best More ❯

to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Hard Services Manager (Electrical Bias) CBRE Global Workplace Solutions … safety of the building at all times, and will be responsible for specialist sub contractors and other building dedicated engineers to maintain high quality service delivery. Key Responsibilities: Supervise and lead the electrical team, ensuring that all planned and reactive maintenance tasks are carried out efficiently, safely, and in More ❯