measurement. Data Modernisation: Apply modern data principles to transform legacy systems into scalable, cloud-native architectures. Customer Data Architecture: Collaborate with architects to design and implement CDPs, MDM, and CRM systems that support real-time decisioning. Insight Generation: Partner with data scientists and analysts to generate insights that inform customer engagement strategies. Stakeholder Engagement: Act as a conduit between business … of Customer Activation enabling technologies, including Martech and Adtech ecosystems ,Digital Experience Platforms or Customer Contac Centers . Experience with CDPs (e.g., Salesforce CDP, Adobe Experience Platform), MDM, and CRM platforms. Familiarity with analytical approaches such as segmentation, propensity modelling, and next-best-action. Knowledge of cloud platforms (Azure, GCP) and data engineering principles. Excellent communication and stakeholder management skills. More ❯
data solutions aligned with customer engagement goals. Lead the design and implementation of data models, pipelines, and integration frameworks. Support the implementation of Customer Data Platforms (CDPs), MDM, and CRM systems. Ensure compliance with data governance, metadata standards, and data quality frameworks. Collaborate with stakeholders to define data architecture vision and roadmap. Contribute to the development of reusable architecture assets … and design patterns. Mentor junior team members and support capability development within the practice. Required Skills & Experience Strong experience in data architecture, ideally in customer-centric domains such as CRM, CDP, or marketing analytics. Strong knowledge of cloud platforms (Azure, GCP), data warehousing, and ETL tools. Proficiency in SQL, Python, and data modelling techniques. Experience with customer data platforms (e.g. More ❯
products in the Thermal Management network. Perform Voice of Customer (VOC) and establish customer needs; competitive advantages, and opportunities to position/reposition products to maximize market penetration. Leverage CRM to manage opportunities, application details and large account management. Actively participate in Thermal Management events and trade shows. Perform other job duties as assigned to meet business needs. Performs other … respond to questions from internal groups and external customers. Effective written and oral communication skills. Demonstrated ability to manage and maintain formal programs for large account management. Experience with CRM programs. This role may require up to 75% travel internationally, primarily in continental Europe. Candidates should be comfortable with travel as needed to support business objectives. Why You'll Love More ❯
for our clients. Key Responsibilities: Oversee the implementation and ongoing management of the customer data platforms from various vendors. Rapidly diagnose and understand the complexities of existing technologies, including CRM, analytics tools, marketing platforms and data warehouses. Advise and ensure the appropriate integration strategies for clients based on their legacy technology stack. Maintain system health, troubleshoot issues, and implement updates … organisations and comfortable in managing cross functional teams Strong understanding of data integration processes, APIs, and database management. Experience with analytics tools (e.g., Google Analytics, Tableau, Power BI) and CRM systems. Familiarity with data privacy regulations (e.g., GDPR, CCPA) and best practices in data governance. Excellent problem-solving, communication, and project management skills. What's in it for you: Our More ❯
importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity The Senior CRM Manager role is responsible for overseeing all CRM initiatives and KPIs for a segment of our portfolio at HeliosX. This position is crucial for our continued success with our recent … rapid growth and international expansion! In this role, you will continuously revisit and refine our CRM strategy, ensuring it aligns with HeliosX's objectives through a data-driven and customer-centric approach. You'll work collaboratively with diverse teams including Product, Creative, Brand, Clinical, and Analytics to enhance our multichannel CRM programs and drive impactful results. A significant part of … your role will be launching a new CRM program to support Dermatica, our skincare brand, leveraging available data and segmentation to understand our customers better and uncover new opportunities. What you'll do Regularly update the CRM strategy to align with company objectives using a data-driven and customer-focused approach. Partner with Product, Creative, Brand, Clinical, and Analytics teams More ❯
value proposition of our products and services to effectively capture the interest of our potential customers. Qualify leads based on their needs, budget, timeline and decision-making authority. Customerrelationshipmanagement Maintain accurate and up-to-date records of all interactions with prospects and customers in this CRM system. Nurture relationships with leads through regular follow up calls, emails and … personalised communication. Provide exceptional customer services and support to address inquiries, overcome objections and build report. Sales at pipeline management Organise and manage leads in the sales pipeline and managementCRM tool. Prioritise follow-ups and track progress. Collaborate with Sales Managers to optimise lead conversion. Collaborate with the sales team to hand off qualified leads and facilitate smooth transitions … lead generation. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Strong sense of resilience. Proficiency in Microsoft Office suite isa must. Experience in CRM software (e.g., Salesforce, HubSpot) would be an advantage. Familiarity with video processing and delivery technologies and services is an advantage, willingness to learn and continuously develop sales skills and product More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
MediaKind group
value proposition of our products and services to effectively capture the interest of our potential customers. Qualify leads based on their needs, budget, timeline and decision-making authority. Customerrelationshipmanagement Maintain accurate and up-to-date records of all interactions with prospects and customers in this CRM system. Nurture relationships with leads through regular follow up calls, emails and … personalised communication. Provide exceptional customer services and support to address inquiries, overcome objections and build report. Sales at pipeline management Organise and manage leads in the sales pipeline and managementCRM tool. Prioritise follow-ups and track progress. Collaborate with Sales Managers to optimise lead conversion. Collaborate with the sales team to hand off qualified leads and facilitate smooth transitions … lead generation. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Strong sense of resilience. Proficiency in Microsoft Office suite isa must. Experience in CRM software (e.g., Salesforce, HubSpot) would be an advantage. Familiarity with video processing and delivery technologies and services is an advantage, willingness to learn and continuously develop sales skills and product More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Honda Motor Europe
journey optimisation. A key early priority is to help define the data and reporting architecture needed to unlock intelligence, working with the Customer Data Platform (CDP), CustomerRelationshipManagement (CRM), and IT teams to ensure the right inputs are captured, structured, and surfaced effectively. Equally, this person will build a deep understanding of Honda's Customer Engagement audiences from buyers … role, streamlining focus and ensuring efficient coverage of the full journey, from online to retailer and everything in between. This role works across all pillars of Customer Engagement, including CRM, CDP, Digital Operations, Direct to Consumer (D2C), and Honda Shop, connecting customer behaviour to commercial performance and embedding insight into continuous improvement. Main Responsibilities: Build and lead a new Customer … time. Map end-to-end engagement and conversion opportunities identifying friction points, drop-offs, and improvement levers across the journey. Establish performance measurement frameworks for key ecosystem modules including CRM, Retailer Hub, CDP, and Honda Shop. Streamline and lead the analyst role, ensuring clarity, efficiency, and full ecosystem coverage. Partner with internal teams to validate what's working, uncover why More ❯
lead a team of BI experts to design and implement scalable, self-serve analytics solutions using tools like Power BI and Tableau, enabling real-time, actionable insights across digital, CRM, and ATL marketing. You'll bring domain expertise in data sources like Adobe, Google, CRM, and media agency platforms, and have hands-on experience with GCP. Working closely with the … meet sophisticated reporting needs. Apply best practices for data visualisation to build accessible, insight-rich dashboards that tell compelling stories. Bring SME knowledge of key data sources (Adobe, Google, CRM, media agency) and user experience with GCP. Collaborate with the Platform & CDAO teams to deliver scalable BI infrastructure. Partner with CDAO and other experts to ensure continuous upskilling of the … effectiveness. About you Advanced experience in BI and analytics within a marketing or media environment. Solid command of digital marketing data, reporting and performance. Familiarity with ATL, Digital and CRM measurement techniques, including econometrics. Proficiency in SQL, Python or R, and data visualisation tools such as Power BI, Tableau, or Looker. Hands-on experience with Google Cloud Platform (GCP) and More ❯
innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for an Experienced CRM Data Scientist to join our team in London! Salary Range: £60.000 - £70.000 annually, based on experience and qualifications. About the job: We are seeking a highly skilled Data Scientist with … expertise in CRM and customer behavior analysis to join our newly founded CRM Data Science team. You will play a crucial role in analyzing customer behavior on our gambling platforms, providing insights and building features that will drive our business strategies and enhance customer engagement. We are building a new real-time CRM platform, and this is a great chance … forecast customer activities and trends. Collaborate with cross-functional teams to implement data-driven strategies. Define and track key performance indicators (KPIs). Utilize machine learning techniques to optimize CRM strategies, especially related to automated campaign optimization. Communicate findings and recommendations to stakeholders in a clear and concise manner. Requirements: Master's or PhD degree in a quantitative field. Proven More ❯
Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
Gold Group
systems or technology programme management, a solid IT business analysis background, with experience in requirements gathering, process mapping, solution design, proven team leadership, with a strong understanding of ERP, CRM and Web platforms. The Business Systems Manager leads the analysis, coordination, and delivery of technology initiatives The Business Systems Manager salary & benefits: * Salary: c£55,000 - £60,000 per annum … the office Some of the main duties of the Business Systems Manager will include: * Strategic Execution : Translate the technology strategy into actionable workstreams and ensure timely delivery across ERP, CRM, website, and infrastructure domains. * Team Leadership : Support the coordination of developers, analysts, and support staff; foster a collaborative delivery culture. * Partner Management : Act as the primary liaison with key partners … IT business analysis background, with experience in requirements gathering, process mapping, and solution design. * Proven team leadership experience, ideally having managed analysts or technical teams. * Strong understanding of ERP, CRM, and web platforms * Excellent stakeholder management and communication skills * Experience working with external vendors and cross-functional teams * Strong analytical and problem-solving capabilities * Collecting requirements and converting them into More ❯
Employment Type: Permanent
Salary: £55000 - £60000/annum + Benefits & Hybrid working
at the largest enterprise scale for major clients in both public and private sectors across the UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems … Collaborate with developers and leadership to build custom solutions. Manage delivery tasks, troubleshooting, and peer reviews. Maintain best practice guidance for the team and project deliverables. Plan and execute CRM development implementations, providing regular updates to clients. Assist with project communication and best practices during system implementation. Manage D365 solutions and optimize performance tuning possibilities. Essential Technical Skills: Experience with … Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS and FetchXML reporting. .NET Framework 4.5+ and WCF/Web More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Cloud Decisions
at the largest enterprise scale for major clients in both public and private sectors across the UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems … Collaborate with developers and leadership to build custom solutions. Manage delivery tasks, troubleshooting, and peer reviews. Maintain best practice guidance for the team and project deliverables. Plan and execute CRM development implementations, providing regular updates to clients. Assist with project communication and best practices during system implementation. Manage D365 solutions and optimize performance tuning possibilities. Essential Technical Skills: Experience with … Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS and FetchXML reporting. .NET Framework 4.5+ and WCF/Web More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Cloud Decisions
at the largest enterprise scale for major clients in both public and private sectors across the UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems … Collaborate with developers and leadership to build custom solutions. Manage delivery tasks, troubleshooting, and peer reviews. Maintain best practice guidance for the team and project deliverables. Plan and execute CRM development implementations, providing regular updates to clients. Assist with project communication and best practices during system implementation. Manage D365 solutions and optimize performance tuning possibilities. Essential Technical Skills: Experience with … Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS and FetchXML reporting. .NET Framework 4.5+ and WCF/Web More ❯
Working at the CEC you will be part of a fast-moving data team that includes customerrelationshipmanagement specialists and business intelligence specialists. This role will sit within the Business Intelligence team, and you will be working with other members of the team to ensure that the CEC has the data and insights that it needs. Role Working at … the CEC you will be part of a fast-moving data team that includes customerrelationshipmanagement specialists and business intelligence specialists. This role will sit within the Business Intelligence team, and you will be working with other members of the team to ensure that the CEC has the data and insights that it needs. As the Apprentice Data Analyst More ❯
presentations and value-driven messaging Initiate outbound emails and calls to re-engage existing customers Manage and close smaller, transactional upsell deals independently Track customer cases and activity in CRM systems for accuracy and visibility Collaborating with cross-functional teams (Marketing, Sales Engineering, New Business, Finance) as needed to support deal execution Partner with Account Executives during Quarterly Business Reviews … Working knowledge of SaaS or enterprise software sales Highly organized with the ability to manage multiple priorities Comfortable using Microsoft Office tools (PowerPoint, Excel, Word) Experience working in a CRM (preferably Salesforce) Familiarity with Gong, Consensus, or other sales tools is a plus Proficiency in either French or German is required for this role Education: Bachelor's Degree preferred with More ❯
at the largest enterprise scale for major clients in both public and private sectors across the UK, USA, and globally. The Role... You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customers intent and existing architecture; propose solutions to business problems and … Collaborate with developers and leadership to build custom solutions. Manage delivery tasks, troubleshooting, and peer reviews. Maintain best practice guidance for the team and project deliverables. Plan and execute CRM development implementations, providing regular updates to clients. Assist with project communication and best practices during system implementation. Manage D365 solutions and optimize performance tuning possibilities. Essential Technical Skills: Experience with … Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS and FetchXML reporting. .NET Framework 4.5+ and WCF/Web More ❯
at the largest enterprise scale for major clients in both public and private sectors across the UK, USA, and globally. The Role... You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customers intent and existing architecture; propose solutions to business problems and … Collaborate with developers and leadership to build custom solutions. Manage delivery tasks, troubleshooting, and peer reviews. Maintain best practice guidance for the team and project deliverables. Plan and execute CRM development implementations, providing regular updates to clients. Assist with project communication and best practices during system implementation. Manage D365 solutions and optimize performance tuning possibilities. Essential Technical Skills: Experience with … Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS and FetchXML reporting. .NET Framework 4.5+ and WCF/Web More ❯
Birchfield, West Midlands, UK Hybrid / WFH Options
Cloud Decisions
at the largest enterprise scale for major clients in both public and private sectors across the UK, USA, and globally. The Role... You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customers intent and existing architecture; propose solutions to business problems and … Collaborate with developers and leadership to build custom solutions. Manage delivery tasks, troubleshooting, and peer reviews. Maintain best practice guidance for the team and project deliverables. Plan and execute CRM development implementations, providing regular updates to clients. Assist with project communication and best practices during system implementation. Manage D365 solutions and optimize performance tuning possibilities. Essential Technical Skills: Experience with … Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS and FetchXML reporting. .NET Framework 4.5+ and WCF/Web More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
new customers to agreed targets. - Providing written input for & contributing to the quality of our external output to Customers - proposals, presentations, bid submissions and marketing communications. - Keeping Telent's CRM system up to date with details of Accounts, Contacts & Opportunities - Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. - Maintaining and improving Telent's … of writing and reviewing winning answers to tender questions. Business Operations Skills - Qualifications: - Engineering background/HNC or higher qualification - Microsoft Office suite competent, familiar with operating cloud-based CRM systems - Full, clean driving license. - Financially astute with ability to create & interpret financial reports and models. Behavioural requirements: - Customer focussed - excellent communication and presentation skills, an ability to persuade and More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
new customers to agreed targets. Providing written input for & contributing to the quality of our external output to Customers - proposals, presentations, bid submissions and marketing communications. Keeping Telent's CRM system up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent's … of writing and reviewing winning answers to tender questions. Business Operations Skills - Qualifications: Engineering background/HNC or higher qualification Microsoft Office suite competent, familiar with operating cloud-based CRM systems Full, clean driving license. Financially astute with ability to create & interpret financial reports and models. Behavioural requirements: Customer focussed - excellent communication and presentation skills, an ability to persuade and More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Telent
new customers to agreed targets. Providing written input for & contributing to the quality of our external output to Customers - proposals, presentations, bid submissions and marketing communications. Keeping Telent 27s CRM system up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s … of writing and reviewing winning answers to tender questions. Business Operations Skills - Qualifications: Engineering background/HNC or higher qualification Microsoft Office suite competent, familiar with operating cloud-based CRM systems Full, clean driving license. Financially astute with ability to create & interpret financial reports and models. Behavioural requirements: Customer focussed - excellent communication and presentation skills, an ability to persuade and More ❯
netting solutions and tailor presentations and proposals to address specific client requirements. Sales Pipeline Management: Maintain a robust sales pipeline, accurately forecasting revenue and consistently achieving sales targets. Utilise CRM systems to track progress and manage client interactions. RelationshipManagement: Build and maintain strong relationships with key decision-makers within client organisations, including CFOs, Treasurers, and Finance Directors. Market Intelligence … convert prospects. Excellent communication, presentation, and negotiation skills. Ability to build and maintain strong relationships with clients. Highly motivated, results-oriented, and with a strong work ethic. Experience using CRM systems (e.g., Salesforce). Strong analytical and problem-solving skills. Bachelor's degree in Finance, Business, or a related field preferred. Since you will work side by side with colleagues More ❯
ll drive strategy, build high-impact BI solutions, and lead a team of experts to deliver truly insightful, self-serve analytics across the full marketing ecosystem - from digital and CRM to brand and ATL. About the Role You will: Define and deliver a forward-looking BI strategy aligned with marketing and business priorities Lead the development of interactive dashboards and … self-serve reporting tools using Power BI and Tableau Integrate data from Adobe, Google, CRM, and media agencies to deliver unified and actionable insights Embed generative BI tools and real-time metrics to support proactive decision-making Act as a strategic partner across marketing, tech, and data teams - aligning roadmaps, tools, and priorities Manage and mentor a skilled BI team … media, or customer analytics setting Proven expertise with Power BI, Tableau, or Looker , and data scripting tools like SQL, Python or R Strong domain knowledge of digital performance metrics , CRM data , and lifecycle marketing KPIs (e.g. CLTV, engagement, retention) Understanding of ATL measurement methodologies , including econometrics and brand tracking Hands-on experience with Google Cloud Platform (GCP) and platforms such More ❯
potential new clients using phone and email to gauge interest, generate leads and nurturing long term prospects over the phone, and or virtual meetings. To update and maintain the CRM system with information on all conversations and opportunities. What You'll Need to Succeed: A highly motivated individual who thrives on finding & developing new business opportunities. 5+ years of B2B … techniques. The ability to identify customer needs and offer tailored solutions. Personable and a good team player. Experience working in a fast-paced, high-performance sales environment. Use of CRM systems (HubSpot) ideal but not essential as training will be given. Competencies: Good command of English (verbal and written). Managed Print Services Experience Good level in use of Microsoft More ❯