226 to 250 of 414 Client Onboarding Jobs in England

Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, ensuring seamless delivery according to contractual obligations. You will onboard clients, manage relationships with a "Client First" attitude, and become a trusted advisor and escalation point for any issues. Your role is crucial in ensuring that SLAs and KPIs are met throughout the contract lifecycle … main point of contact for customers with recurring services. Onboard and transition clients smoothly from sales/project to delivery. Lead value-creation projects that increase usage. Proactively manage client relationships and expectations; and ensure client satisfaction. Identify critical success factors (CSFs) and ensure KPIs support them. Allocate resources and manage distributed teams, including 24/7 operations. More ❯

Transformation Solutioning Lead Experience (In Years) 9-12 Job Description EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading … complex transformation and managed services deals in banking and capital markets. Collaborate with sales, delivery, pricing, legal, and subject matter experts to develop end-to-end solutions aligned with client goals and EXL … s capabilities. Respond to RFPs, RFIs, and unsolicited proposals with detailed solution narratives, transformation roadmaps, delivery frameworks, and commercials. Develop solutions covering retail, commercial, and investment banking processes-customer onboarding, front/middle/back office processes, AML/KYC, payments, lending, risk etc Incorporate automation, AI/ML, cloud, and analytics into client solutions to drive More ❯

receive timely, high-quality implementations and that the entire business runs efficiently and at scale. You will lead the Professional Services function, including project delivery, onboarding, and client-facing implementation teams. In parallel, you will work cross-functionally to optimise internal processes, systems, and business operations ensuring that we scale sustainably and deliver exceptional outcomes for both … scalable delivery frameworks, playbooks, and templates to support repeatable and consistent project execution Embed KPIs to monitor delivery quality, customer satisfaction, and resource utilisation Partner closely with Sales and Client Success to ensure smooth handovers, project scoping, and early value delivery Operational Excellence Evaluate and optimise end-to-end internal processes across departments (e.g., Sales, Support, Product, R&D … experience 10+ years of experience in professional services and delivery 7+ years of experience in a leadership role Proven record of developing and implementing successful delivery processes and driving client satisfaction Excellent interpersonal and communication skills Exceptional business acumen, strategic thinking, organisational, and leadership skills About Us Onefile is the leading learner management platform and pioneer of the first More ❯

is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job Description Job Description The Vice President will be responsible for executing client service initiatives for BOWS International with a dedicated focus on the EMEA region. The role will primarily support the EMEA Sales Team and Clients to deliver a world-class … multi-task, and be a team player. The role will be report to the Managing Director and Head of BOWS Investor Relations. Key Responsibilities Own the execution of key client service initiatives in EMEA Region Work closely with sales professionals in the region to provide day-to-day support in managing existing client relationships and building new relationships … with prospective clients, including but not limited to, due diligence, onboarding processes, client engagement activities, ongoing servicing support and stakeholder management Collaborate and communicate effectively with other functional teams within BOWS, including Marketing, Legal, Product, and Operations Collaborate and communicate effectively with various functions within the sponsor organizations (Brookfield and Oaktree) and fund teams including, Product Specialists More ❯

Senior 2nd Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world technical problems with a people-first … point for the 1st line team Support infrastructure upgrades, migrations, and deployment projects Assist with onboarding new clients and maintaining their environments Document fixes and maintain accurate client records in the service desk system Collaborate with 3rd line engineers and project teams to expand your technical exposure Proactively identify recurring issues and suggest improvements What Were Looking … remote troubleshooting A strong desire to develop your technical skillset and move into a senior/3rd line position Excellent customer service and communication skills Full UK driving licence (client visits required) Benefits: Salary up to £40,000 DOE Private healthcare 25 days annual leave + bank holidays Professional development and Microsoft certification support Electric car scheme Pension scheme More ❯

sector organisations across the UK and beyond.The Rate and Data Manager will be responsible for managing and maintaining the integrity of rate and recruitment data across internal systems and client platforms. This includes overseeing a team handling complex rate data, such as worker pay rates, supplier margins, vendor-neutral fees, and statutory contributions like employer’s NI and apprenticeship … customer implementations, ensuring accurate rate configuration. Manage a team of Change Control Executives to deliver data tickets in line with SLAs. Oversee job category management and make adjustments at client request. Conduct regular audits to ensure rate data accuracy. Lead change governance processes and continuous improvement initiatives. Provide insights and reports on rate data trends and performance. Identify risks … detail Confident, methodical, and data-driven with a passion for operational excellence Proactive in identifying and solving system inefficiencies Able to build and maintain trusted relationships across departments and client teams Key Benefits: Hybrid working model (minimum 3 days in the Milton Keynes or Basingstoke office) 25 days holiday plus Bank Holidays Birthday off 2 volunteering days per year More ❯

all aspects of engineering delivery—from architectural design and integration, to build, release, and continuous improvement. Your role will be pivotal in embedding the Apprivo 2 platform into the client's digital ecosystem, ensuring it is scalable, secure, and aligned with regulatory and business objectives. You will work closely with cross-functional teams and senior stakeholders to define the … delivering large Finova/Apprivo 2 implementations or similar platforms. Deep understanding of cloud-native architecture, CI/CD, and Agile/DevSecOps practices. Strong technical knowledge across customer onboarding, loan origination, deposits, and workflow configuration. Experience managing third-party vendors and ensuring alignment with internal technical and commercial objectives. Comfortable working in regulated environments with risk, audit … and compliance responsibilities. Excellent communication, mentoring, and stakeholder management skills. Why Join Our Client? Our client is at a critical point in their digital journey, investing heavily in future-ready technology to enhance customer experience, operational efficiency, and innovation. This role offers a unique opportunity to take full technical ownership of a flagship platform implementation, with strong executive More ❯

Get AI-powered advice on this job and more exclusive features. nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. We are seeking a Lead Engineer to join our team and to More ❯

skills to help clients unlock the full value of a powerful SaaS platform from day one. What You'll Be Doing Leading onboarding projects tailored to each client's unique needs and goals Coordinating with cross-functional teams including Sales, Product, and Engineering Delivering engaging training and onboarding sessions that build client confidence Managing … platform Supporting clients with data integration and system connections Communicating timelines, deliverables, and potential risks clearly and consistently Troubleshooting challenges to keep projects on track Building strong, long-term client relationships that promote satisfaction and loyalty Feeding client insights back into the product team to influence future development Monitoring implementation performance and sharing updates with internal teams What … They're Looking For Essential Experience: 3+ years in a Customer Success, Implementation, or Onboarding role (ideally in a SaaS environment) Strong technical acumen with experience in software configuration and setup Confident communicator with excellent presentation and relationship-building skills Familiarity with CRM and project management tools such as Salesforce, HubSpot, or Jira More ❯

This journey begins during the sales process, continues through onboarding as a customer, and beyond into consultancy/professional services once they're live. Away from the client/prospect/customer journey we develop and maintain a growing suite of system integration libraries and components that act as the 'lines' we draw when we 'connect the … of demand upstream without additional effort, allowing you and the team to focus on high-value, unique, exciting work. Key Responsibilities Sales Run effective and efficient workshops to understand client needs, mapping them to our onboarding and integration playbooks Build relationships with clients to drive low-friction Sales and … Onboarding processes Support RFP, RFI, due diligence and Q+A requests Develop and present proofs-of-concept to demonstrate the integration capabilities of hx Renew Customer Support customer onboarding, helping to deliver their previously-agreed integration plans Deepen relationships with customers, becoming their 'trusted advisor' on all things hx Renew Provide consultancy/professional services, solving unique More ❯

This journey begins during the sales process, continues through onboarding as a customer, and beyond into consultancy/professional services once they're live. Away from the client/prospect/customer journey we develop and maintain a growing suite of system integration libraries and components that act as the 'lines' we draw when we 'connect the … of demand upstream without additional effort, allowing you and the team to focus on high-value, unique, exciting work. Key Responsibilities Sales Run effective and efficient workshops to understand client needs, mapping them to our onboarding and integration playbooks Build relationships with clients to drive low-friction Sales and … Onboarding processes Support RFP, RFI, due diligence and Q+A requests Develop and present proofs-of-concept to demonstrate the integration capabilities of hx Renew Customer Support customer onboarding, helping to deliver their previously-agreed integration plans Deepen relationships with customers, becoming their 'trusted advisor' on all things hx Renew Provide consultancy/professional services, solving unique More ❯

reduce business risk. Role Overview As our first Customer Success hire, you will own the post-sale experience. Reporting directly to the CEO, you will design and implement onboarding, support early customers, and build the Customer Success function from scratch. You will serve as the trusted advisor for our initial clients, translate feedback into product improvements, and work … to refine our service model. Key Success Metrics You will be measured on: Metric Target Time to First Value 14 days from sign-up to first completed deliverables Onboarding Completion 90 % complete core onboarding within 30 days Customer Health Score Maintain average health score 80/100 Net Revenue Retention 110 % by month 6 Churn Rate … and make a direct impact on how companies manage compliance. To apply, please send your CV and a cover letter, written by you and not AI, outlining a customer onboarding program you designed to [...]. More ❯

Basic information EditJob description Client Logistics Manager Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location. About Us Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees-while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and … the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We're growing and currently looking for a Client Logistics Manager to join us. About the Role As a Client Logistics Manager at Reachdesk, you'll partner directly with our Enterprise clients to optimize how they manage … Key responsibilities include the following: Advise clients on how to structure and manage their warehoused merchandise to minimize spending and maximize operational efficiency Oversee SKU organization based on each client's business objectives and contractual terms Identify opportunities to upsell additional storage when clients exceed current allocations or expand usage Create and implement best practices for returning unused event More ❯

implementation phases. Oversee testing, deliver training, maintain documentation, manage launches, and provide initial customer support. Manage logging and monitoring of project hours for accurate tracking and reporting. Oversee customer onboarding and manage customer expectations throughout projects. Maintain strong communication with customers and internal teams across the full project lifecycle. Lead change management initiatives to support successful project delivery. … Conduct regular status meetings and prepare progress reports for stakeholders. Manage project handover processes to the Customer Success team for seamless transitions. Provide presales support during client meetings to contribute technical insights and project perspectives. Advise existing clients on future development opportunities and upgrade paths. Contribute recommendations and insights to strategic plans and business reviews. Develop and maintain the … project management process framework to support consistent delivery practices. Lead or support advanced or technically complex projects, ensuring successful outcomes. Resolve project-related problems swiftly to maintain momentum and client satisfaction. Knowledge and Experience Required Minimum 3 years of experience in project management, with a proven track record of successful project delivery. Demonstrated experience managing customer-facing projects in More ❯

for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS space. You will support our client portfolio by helping customers achieve their goals with platforms like Smartsheet, acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience … working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring customer engagement and platform usage to help identify opportunities and risks. Help resolve basic customer queries and escalate more … based work environment or internship in customer-facing roles. Proficiency in additional languages is a plus Personal Qualities: Proactive & Collaborative: Works well in a team environment and fosters strong client relationships. Client-Centric: Passion for delivering exceptional customer experiences and business value. Tech-savvy & Curious: Enjoys working with cutting-edge, web-based technologies and learning new tools. Resilient More ❯

for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS space. You will support our client portfolio by helping customers achieve their goals with platforms like Smartsheet, acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience … working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring customer engagement and platform usage to help identify opportunities and risks. Help resolve basic customer queries and escalate more … based work environment or internship in customer-facing roles. Proficiency in additional languages is a plus Personal Qualities: Proactive & Collaborative: Works well in a team environment and fosters strong client relationships. Client-Centric: Passion for delivering exceptional customer experiences and business value. Tech-savvy & Curious: Enjoys working with cutting-edge, web-based technologies and learning new tools. Resilient More ❯

ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations). Act as … complex Microsoft 365-related issues. Automate routine or repetitive tasks to improve operational efficiency. 3. Documentation & Knowledge Management Maintain internal knowledge bases and troubleshooting documentation. Ensure accurate recording of client tenancy configurations and technical notes. Key Requirements Strong client service orientation and attention to detail. Ability to work independently and as part of a collaborative team. Proven ability More ❯

Strong negotiation skills and experience closing complex B2B contracts . Excellent presentation and communication skills, including delivering meetings via MS Teams. UK-based and able to travel occasionally for client meetings and events. If this sounds like you, please read the full job description? Riskex has achieved year-on-year growth team, you ll own the full sales cycle … Key Accountabilities: Pipeline Development: Identify, qualify and pursue new opportunities to maintain a robust sales funnel. Full-Cycle Sales: Lead prospecting, needs analysis, live demos, proposals, negotiation, closing and client onboarding. Technical Presentations: Deliver tailored online demos, translating features into clear business benefits. Campaign Delivery: Execute targeted outreach based on market insights to drive lead generation. Stakeholder Collaboration: Work … with commercial, product and technical teams to refine solutions and sales materials. Contract Management: Negotiate terms balancing client value with company profitability. CRM Discipline: Log all activities, updates and interactions accurately 100% CRM hygiene. Product Expertise: Stay current on Riskex s product roadmap, features and use cases. Market Knowledge: Monitor Health & Safety industry trends and evolving client priorities. More ❯

After 3 months role will be Hybrid with 3 days in the office and 2 days at home Office of up to 12 staff Our client are a leading SaaS solutions business for dynamic delivery route planning and optimisation. They work with businesses of all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. … ll have direct access to our clients developers and product team - not just to resolve issues quickly, but also to share ideas and suggestions for improving their platform. The client actively encourage you to bring forward new ideas based on your own observations or customer feedback, helping to shape the future of the product. You'll also work closely … with their Sales and Implementations teams to ensure a smooth transition for customers from the pre-sale stage through to full onboarding, helping them get the very best start with our platform. Key Responsibilities : - Investigate and resolve customer issues raised via their ticketing system (Zoho Desk), ensuring clear communication throughout. - Manage support cases from start to finish, including More ❯

implementation, integration, and optimization. This role requires a strong technical foundation in IT/OT systems, industrial communication protocols, and cloud platforms, along with the ability to translate complex client requirements into scalable, validated solutions. You will collaborate closely with sales, engineering, and customer teams to ensure successful project delivery and long-term value creation. Hybrid working: The places … that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a … AVEVA PI System architecture-including installation, configuration, high availability, and system upgrades-they lead the end-to-end solution lifecycle from project scoping and system sizing to implementation and client onboarding. Leveraging strong project management and technical presales skills, they analyze complex IT/OT integration challenges and propose tailored solutions aligned with OSIsoft best practices. Their proficiency spans More ❯

Our client, an established IT Managed Services Provider based near Marlow, is expanding and looking to recruit a proven 3rd Line Support Technician for their expanding team. What You’ll Be Doing Handle and resolve IT issues for external customers across Microsoft 365, Windows Server, Azure, SharePoint, Teams & more Build and implement technical solutions for new and existing customers … Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and deploying Microsoft 365 services Familiarity with onboarding new customers, setting up Group Policies & Tenancies, etc Solid leadership instincts - or wants to grow into a management role Great customer service skills, engages well with clients, calm under More ❯

engaging both business and ITstakeholders. Reporting and Interactions - Reports to theGroup Chief Commercial Officer (Global) - Interacts with the Customer Solutions, Marketing, Sales Specialists teams and R&D and Customer Onboarding teams - Individual Contributor - Location: EMEA (preferably London) Key Responsibilities - Define and execute a territory plan to generate and close new business opportunities across EMEA - Own complex, multi-stakeholder … methodology (MEDDIC) to qualify, forecast, and manage pipeline - Contribute regional market insight to internal teams to help shape messaging and roadmap - Represent the company at industry events, conferences, and client meetings Qualifications - 8+ years of enterprise B2B software sales experience, ideally in financial services or capital markets - Experience selling SaaS or workflow solutions to banks, asset managers, or brokers More ❯

professional to expand our presence within the market research sector across the UK. As the Business Development Director, you will be responsible for identifying and securing new business, onboarding clients, and driving revenue growth across the region. You will own the sales process end-to-end-building a qualified pipeline, delivering product demonstrations, and converting opportunities into long … on role, involving collaboration across multiple stakeholder levels and departments to ensure successful adoption and expansion of PureSpectrum's solutions. This position reports into a senior leader on the Client team, with the final reporting line determined based on your experience and alignment within the wider organisation. Key Responsibilities Drive the growth of PureSpectrum's market research business in More ❯

IT and Telecoms service provider delivering comprehensive technology solutions to businesses across the South of England. With a strong reputation built over three decades, the company serves a diverse client base by providing tailored support, installation, and managed services. Their focus is on delivering high-quality products and outstanding customer service, and they are now seeking talented professionals to … candidate will be a proactive, skilled engineer with a 'can do attitude, capable of delivering well-planned, professional installations and support services across a wide range of technologies. The client will be interested in a Support Engineer who is would be interested in moving into a more hands on role. Key Responsibilities: Deliver efficient and high-quality on-site More ❯

IT and Telecoms service provider delivering comprehensive technology solutions to businesses across the South of England. With a strong reputation built over three decades, the company serves a diverse client base by providing tailored support, installation, and managed services. Their focus is on delivering high-quality products and outstanding customer service, and they are now seeking talented professionals to … candidate will be a proactive, skilled engineer with a 'can do’ attitude, capable of delivering well-planned, professional installations and support services across a wide range of technologies. The client will be interested in a Support Engineer who is would be interested in moving into a more hands on role. Key Responsibilities: Deliver efficient and high-quality on-site More ❯