Bromsgrove, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
AFH Wealth Management
SLA's/agreed deadlines. Developing a positive culture of delivering feedback to Operational Teams. Continuously Improve Processes – Constantly look for ways to improve internal processes to support good client outcomes, highlighting any recommendations to the relevant stakeholders for review. Continuous monitoring of all external software licences. Organising systems access for new joiners and removal of access for leavers. … Manage relationships with third-party software providers such as IRESS/FE/SmartSheet Oversee the maintenance, and enhancement of core business systems (e.g., CRM, Client Portal, financial reporting tools). Monitor system performance and troubleshoot issues whilst communicating with the wider business. Oversee the onboarding of new clients to the portal and providing support for any … incoming client queries. What we are looking for in our ideal Senior Software Developer: Proven experience in managing a team within financial services. An understanding of FCA regulations and compliance requirements. Experience in supervising or mentoring a team. Excellent organisational and time management skills. Ability to accurately interpret ideas, information, and needs through the application of appropriate communication behaviours. More ❯
Loughborough, Leicestershire, United Kingdom Hybrid / WFH Options
Quattro RS
Job Title: Trainee Customer Support Specialist Location: Leicester (LE12) About Us: Our client is a leading recruitment CRM software business dedicated to providing a top class service to their clients/users. They are passionate about delivering an exceptional service, training and solutions to their clients. We are currently seeking a dynamic, friendly, energetic, well spoken, computer literate, problem … on Zendesk. Collaborate with customers and deliver training sessions to improve user knowledge and overall software experience with occasional on site training at customer locations across the UK. Onboarding of new customers on to the platform. Escalate any complex issues to the Head of Training and Service. Upselling additional services that are available on the system. Requirements: Excellent More ❯
beta product testing forums. Focusing themselves and their team on adding meaningful value with every customer engagement; delivering and communicating ROI throughout the customer lifecycle. Delivering an outstanding customeronboarding experience to create immediate customer stickiness. Managing a holistic view of our customer relationships across various qualitative and quantitative Disguise data sources Drives the strategy around Signature Customer … multi-geographical customers. Flexibility is critical due to the company's round-the-clock operations. Impressive executive presence and communication abilities. Excellent presentation and conflict resolution skills. Skilled in client interactions, with the ability to guide clients toward Disguise recommendations. Ability to create structure in ambiguous situations and design effective processes. Experience working with cross-functional teams (e.g. Product More ❯
our products and interactions with our organization. As a key player in this role, you will be responsible for nurturing the complete customer journey with Magnet, encompassing initial onboarding, regular customer touchpoints, identifying and working cross-functionally to overcome adoption barriers to product usage, soliciting valuable product feedback and feature requests, and driving positive retention rates. The mission … of Magnet's products and services. Use Gainsight to manage customer 360-degree (C360) view and ensure stakeholders have useful product data at the right time. Execute successful customeronboarding and implementation, including product, network, and license set-up, for a variety of digital forensic tools. Be the trusted partner for the customer on product features, functionality, and More ❯
PURPOSE Performs and oversees data management activities in order to provide high quality data that meets client/project needs. Ensures that data is processed and tracked in alignment with regulatory and quality standards. RESPONSIBILITIES Manage a Data Management Department, which could be either all data management staff at an office or a subset of staff (80-120) within … actions on human resources matters. Establish and lead a Data Management Support Office framework to drive quality, consistency and efficiencies across a DM FSP model at IQVIA Liaise with client counterpart and internal LT to understand Data Management Support Office business requirements and develop and execute plan to meet … these requirements. Provides direction and support to leads in each of the following areas: Onboarding and Training - partnering with Customer Learning team to manage and deliver customeronboarding materials, DM role-based curricula/compliance, Train the Trainer etc. Lead Support Office - establish structures to embed customer process/system/standards knowledge and support the More ❯
transaction processing, customer support, compliance, and operational transformation projects all while maintaining a seamless customer journey. Key Responsibilities Lead and deliver operational strategy in line with growth plans and client needs. Oversee payments operations, reconciliation, settlement and customer support. Manage relationships with major payment gateways and acquirers (e.g., Adyen, Worldpay, Visa, Mastercard). Drive operational transformation projects, onboardingMore ❯
implementation, deployment of field engineers, client support, and cross-functional coordination . You will cover the following as part of your role: Project Management New and existing Customeronboarding and support Successful deployment of contracts, software and hardware implementation, setting milestones and ensuring timely completion. Configuration of EMSOL technology to ensure successful deployments. Developing our KPI monitoring More ❯
Permanent Ludlow £45,000 pa - £50,000 pa Hybrid Our client deliver operational excellence in high education, conferencing and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential.With over 25 years of experience and trusted by more than … built on empowerment, community, and continuous growth. They believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it.Joining our client means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you're ready to help shape the … disciplinary team as we expand into the North American market. This hybrid role combines hands-on integration delivery with 3rd line support responsibilities, ensuring our platform integrates seamlessly with client systems and performs reliably.You'll work closely with customers and internal teams to design, implement, and support integrations with systems such as student records, finance, and access control. You More ❯
Permanent Ludlow £45,000 pa - £50,000 pa Hybrid Our client deliver operational excellence in high education, conferencing and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more … on empowerment, community, and continuous growth. They believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it. Joining our client means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you're ready to help shape the … disciplinary team as we expand into the North American market. This hybrid role combines hands-on integration delivery with 3rd line support responsibilities, ensuring our platform integrates seamlessly with client systems and performs reliably. You'll work closely with customers and internal teams to design, implement, and support integrations with systems such as student records, finance, and access control. More ❯
LunaNet interoperability. - Deliver relevant user-onboarding toolset (coverage planner, SLAs, service feasibility, data-usage dashboards) in collaboration with the engineering team and consortium partners • Definition of customeronboarding process flows, requirements and tools for various customer missions • Establishing product interoperability concepts with various lunar communications players What you'll need - Extensive product management or systems engineering More ❯
ll become the go-to expert for Agriware 365 across the region. You'll work closely with Sales, Pre-Sales, and Delivery teams to drive business growth - from onboarding new customers to optimizing long-term value for existing accounts. You understand business processes and translate customer strategies to a working process in Agriware that brings extra value to … how to get the most from Agriware 365; Supporting pre-sales with product demos and solution design; Translating customer challenges into effective ERP solutions; Building and maintaining long-term client relationships; Coordinating improvements and customizations with the implementation team; Traveling to customer sites across the U.S; This is a hands-on role with both strategic and operational impact. In … for the intersection of technology and horticulture. You know the industry - how growers think, work, and make decisions. You're energized by solving complex challenges and building long-term client trust. We're looking for someone who: Holds a Bachelor's or Master's in Business, IT, or Agriculture/Horticulture; Has 5-7 years of experience in ERP More ❯
PT Data Controller (12 month contract) Chester £30,000 pro rata Our client is seeking a dynamic and motivated part-time Data Controller to join the team on a 12-month maternity contract, ensuring the highest standards of service are consistently met. This is an exceptional opportunity for a Data Controller to join this global company within their prestigious … legacy systems to manage account data Data is maintained in line with company policies and that any changes or discrepancies are identified and updated Mitigate business risks Manage onboarding process for new customer accounts to ensure data accuracy and key stakeholder communication New account set up of documents including Amber Road checks, ensuring CRM contacts are created Maintain … be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy. More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
to provide comprehensive IT support, combining reactive incident resolution with proactive change management. You'll play a key role in enhancing the end-user experience by supporting employees' onboarding, managing Microsoft 365 environments, and working in partnership with our customers’ internal IT teams.This hybrid role follows a 07:00 – 19:00 shift pattern, with on-site days at … closure, to uphold service transparency and efficiency. Escalate critical issues to the Service Desk Coordinator and Team Lead, ensuring proactive communication and resolution. Deliver exceptional customer service, fostering positive client relationships and ensuring high satisfaction levels. To succeed in this role, you should have experience with Active Directory, Office 365 administration, Microsoft Intune, Microsoft Teams, Group Policy, and basic More ❯
City of London, London, United Kingdom Hybrid / WFH Options
83zero Limited
fast-growing Digital Customer Experience team. You'll play a key role in building, configuring, and integrating innovative solutions across key ServiceNow workflows including ITSM, HRSD, CSM, and onboarding experiences. Working alongside senior consultants and architects, you'll help deliver impactful digital transformation projects, creating intuitive user experiences and efficient workflows for clients across multiple industries. What You … Ensure consistent and reliable data across platforms Experience-Focused Solutions Enhance Customer Experience via journey mapping, self-service, and real-time analytics Deliver seamless Employee Experience workflows for onboarding, transitions, and day-to-day productivity Bring innovation with GenAI and automation Collaboration & Growth Participate in requirement gathering and documentation Contribute to code reviews and knowledge-sharing sessions Work … For Essential Skills: 2+ years of hands-on ServiceNow development Strong knowledge of JavaScript, HTML, CSS, Glide API, Flow Designer Experience across key ServiceNow workflows: ITSM, HRSD, CSM, Onboarding Understanding of customer/employee journey touchpoints Proven integration experience with REST/SOAP APIs Excellent problem-solving and communication skills Preferred Certifications: ServiceNow Certified Application Developer (CAD) Implementation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
83zero Ltd
fast-growing Digital Customer Experience team. You'll play a key role in building, configuring, and integrating innovative solutions across key ServiceNow workflows including ITSM, HRSD, CSM, and onboarding experiences. Working alongside senior consultants and architects, you'll help deliver impactful digital transformation projects, creating intuitive user experiences and efficient workflows for clients across multiple industries. What You … Ensure consistent and reliable data across platforms Experience-Focused Solutions Enhance Customer Experience via journey mapping, self-service, and real-time analytics Deliver seamless Employee Experience workflows for onboarding, transitions, and day-to-day productivity Bring innovation with GenAI and automation Collaboration & Growth Participate in requirement gathering and documentation Contribute to code reviews and knowledge-sharing sessions Work … For Essential Skills: 2+ years of hands-on ServiceNow development Strong knowledge of JavaScript, HTML, CSS, Glide API, Flow Designer Experience across key ServiceNow workflows: ITSM, HRSD, CSM, Onboarding Understanding of customer/employee journey touchpoints Proven integration experience with REST/SOAP APIs Excellent problem-solving and communication skills Preferred Certifications: ServiceNow Certified Application Developer (CAD) Implementation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
We Are Aspire
for an experienced and commercially minded Account Director (PPC, SEO & Social) to join a growing digital team. You'll take full ownership of the account management cycle - from onboarding new clients to analysing campaigns, optimising performance, and driving contract renewals. You'll be the trusted partner to your … clients, blending strong strategic paid search, SEO, Social expertise with outstanding relationship management. This role holds significant revenue responsibility, with a focus on retention and growth. Key Responsibilities Campaign & Client Management Plan, execute, optimise, and report on paid search, seo and social campaigns across Google, Bing, YouTube, Display, and more. Conduct audits, develop strategies, and troubleshoot campaigns. Maintain regular … managing paid search, SEO and social campaigns. Solid understanding of Google Shopping & ecommerce campaigns. Google Ads Certified and confident using Google Analytics. Strong Microsoft Excel skills. Excellent communication and client-facing presentation skills. Highly organised with strong project management ability. Personal Attributes Commercially minded and results-driven. Analytical thinker with a problem-solving mindset. Personable, likeable, and collaborative. Able More ❯
growth story for the program, enabling thousands of sellers across the country with sub-same-day-speeds. You will develop and manage tools to help 3P hyperlocal carrier onboarding and create rich customer experiences that unlock the full potential of the program. In this role, you will be responsible for developing a well-articulated product strategy for Rapid … results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer More ❯
and have a proven track record of exceeding sales targets? If so, then this exciting European Sales & Operations Manager role could be perfect for you! About the Company Our client is a privately owned, well-established Freight Forwarder who has established links across Europe and Scandinavia. They pride themselves in offering their clients first class service for all their … with potential clients to secure new business. Build and maintain strong relationships with new and existing clients throughout Europe. Collaborate with the operations team to ensure a smooth onboarding process for new clients. Track and analyse sales performance metrics and identify areas for improvement. Stay up to date on industry trends and competitor activity in the European freight More ❯
Suade is seeking an ambitious Sales Account Executive to support our US expansion. You will be based in London covering the US region. Frequent travel to the US is expected. We are looking for candidates with 2-4 years' enterprise More ❯
Compensation: £Competitive (Financial Services) About TradingHub Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore. We have achieved scale by building the More ❯
Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series C funding round brought our total investment to over More ❯
Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The role We are on the hunt for a passionate individual to drive customeronboarding and education programs for a fast-growing start up. This is a high-paced role that requires creativity and exceptional customer experience skills. The ideal candidate will develop … training strategies, create engaging content, and drive product adoption and success metrics. The role will primarily focus on owning customeronboarding and defining a process that enables our customers to ramp quickly and realize value from our product to drive retention. If you have a passion for building a creative and innovative culture, and have a proven track … record of success in customeronboarding and education, we encourage you to apply for this exciting opportunity to join our team as a CustomerOnboarding Manager. You will have the opportunity to work with a dynamic and passionate team in a fast-paced and rapidly growing start up environment. Develop and execute a training and education More ❯
Head of Client Success at Insurtech Insights London, United Kingdom About us Insurtech Insights is a community connecting industry executives, entrepreneurs, and professionals. We are a start-up on a growth journey, helping leaders evolve and create stronger businesses through people and technology. Our focus is on addressing challenges and opportunities in Insurance and Insurance Tech. We bring together … influential executives, investors, and entrepreneurs to share insights on how technology will shape the future of Insurance and forge lasting partnerships and client relationships. Insurtech Insights is part of United Media (), which develops large-scale industry media and conference products across sectors like insurance, HR, private equity, and retail. Context for the Role This role offers the chance to … shape and execute the company's client success strategy, collaborate with talented teams, and make a tangible impact. With a rapidly expanding market presence, it provides both challenges and rewards, including leading a high-performing team and influencing the company's growth. Join us to scale a business and contribute to a forward-thinking company at an exciting early More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ABR Associates Ltd
Enterprise Account Manager – £60–80k base Double OTE (Uncapped) Hybrid | London (3 days office, 2 remote) FinTech | Enterprise Sales | Strategic Account Growth About the Company Our client is a leading financial data & fintech platform, delivering deep insights into the UK’s most innovative, high-growth private companies. From VCs and investment banks to consulting giants and government bodies, they … a high-growth, collaborative environment Friday drinks, team socials, company away days The Role We’re looking for a strategic, commercially driven Enterprise Account Manager who loves building deep client relationships and growing revenue across key accounts. You'll be the go-to person for a portfolio of high-value clients, including investment banks, Big Four firms, tech consultancies … Build relationships with senior stakeholders (incl. C-Suite) Identify upsell/cross-sell opportunities and drive renewals Lead full sales cycles with new stakeholders across the org Partner with Client Experience Managers for world-class onboarding and training Feed client insights into product development teams Consistently exceed growth and retention targets What We’re Looking For More ❯
and turning them into satisfied users. You will help educate clients on a new way to create video content and work closely with sales to ensure a seamless onboarding experience for new users. You are capable of engaging in both business-level and technical conversations at various organizational levels, including … the C-suite. This role is ideal for someone looking to expand their career within a fast-growing software company. About you Customer-facing experience in Customer Success Management, Client Service, Account Management, Technical Account Management, Implementation, or similar, ideally in B2B SaaS. Experience managing a Book of Business with KPIs. A proven track record in managing risk, forecasting … clients, driving value from Synthesia's products and services. Successful onboarding of new clients and building key relationships during the critical initial months and beyond. Leading regular client check-ins with clear outcomes on client health and opportunities, involving senior stakeholders. Basic video editing using the Synthesia platform. Focus on retention and growth of enterprise clients. More ❯