define project scope, objectives, and deliverables, while maintaining regular communication with customers throughout onboarding. Focus on specialized tasks and projects, taking responsibility for management without direct oversight. Research to client inquiries promptly and efficiently. Provide solutions to clients from both process and product perspective. Identify and resolve technical challenges, leveraging expertise to find solutions. Maintain a deep technical knowledge … individual expertise and hands-on work. Foster innovation, problem-solving, and technical excellence. Communicate proactively with clients, demonstrating a sense of ownership for all aspects of the project and client needs. Lead calls and tasks with a structured and influential approach. Communicate effectively with clients through meeting agendas, verbal discussions during meetings, and written follow-up communication regarding deliverables … problem-solving skills. Qualifications Education: High school diploma required. College degree and PMP certification preferred, or in pursuit of certification. Experience: 5 Years Project Manager experience required, specifically with client-facing projects. Industry experience preferred. High level experience in using HireRight Systems is desirable. Strong verbal and written communication skills appropriate for a business setting. Requirement: Willingness to travel More ❯
Job Title: Product Manager (CustomerOnboarding/KYC - Contract) Employment Type: Contract Location: London UK (Hybrid) About the role: We're seeking a Product Manager with a strong software development background , passionate about building world-class KYC and onboarding experiences for high-growth digital platforms. In this role, you'll own the strategy and delivery of … seamless, compliant onboarding flows, balancing regulatory requirements with an exceptional user experience. You'll work closely with engineering, UX, compliance and business stakeholders to define, prioritise, and deliver scalable solutions that accelerate customer activation. What you'll do: Own the end-to-end product lifecycle for KYC and onboarding features: discovery, roadmap, specifications, launch, and iteration. … features, hands-on with technical details and trade-offs. Integrate and manage 3rd-party KYC/ID verification platforms such as Onfido, Alloy, Jumio, or equivalent . Design onboarding journeys that minimise drop-off and increase activation rates, leveraging data to optimise flows. Ensure all workflows meet relevant regulatory compliance (GDPR, LGPD, local ID laws). Work with More ❯
Cambourne, Cambridgeshire, United Kingdom Hybrid / WFH Options
Remotestar
Job Title: Product Manager (CustomerOnboarding/KYC - Contract) Employment Type: Contract Location: London UK (Hybrid) About the role: We're seeking a Product Manager with a strong software development background , passionate about building world-class KYC and onboarding experiences for high-growth digital platforms. In this role, you'll own the strategy and delivery of … seamless, compliant onboarding flows, balancing regulatory requirements with an exceptional user experience. You'll work closely with engineering, UX, compliance and business stakeholders to define, prioritise, and deliver scalable solutions that accelerate customer activation. What you'll do: Own the end-to-end product lifecycle for KYC and onboarding features: discovery, roadmap, specifications, launch, and iteration. … features, hands-on with technical details and trade-offs. Integrate and manage 3rd-party KYC/ID verification platforms such as Onfido, Alloy, Jumio, or equivalent . Design onboarding journeys that minimise drop-off and increase activation rates, leveraging data to optimise flows. Ensure all workflows meet relevant regulatory compliance (GDPR, LGPD, local ID laws). Work with More ❯
will be working on is respected worldside and delivers research, advisory, training and insights to help marketers use creativity to drive growth. Your team will be responsible for onboarding new clients, updating them on new insights and research and ultimately ensuring that they gain the most amount of value out of their subscription/… membership. You/your team won't be upselling or cross-selling new opportunities, but you will be helping the account management team to identify those opportunities through your client knowledge. Requirements for this Head of Customer Success position 3+ years business intelligence experience Customer success experience Experience of mentoring or managing more junior staff Understanding of how a More ❯
As a Customer Success Manager , you will play a key role in ensuring customers achieve maximum value from a leading digital health platform. This dynamic position involves onboarding, training, support, platform configuration, and building long-term customer relationships. You will also contribute to pre-sales efforts and support ongoing improvements in platform functionality and operations. Key Responsibilities: 1. … Customer Success and Platform Delivery Lead onboarding for new customers, guiding them through successful deployment and adoption of the platform. Train healthcare teams to confidently use the platform, driving engagement and long-term usage. Build strong, trust-based relationships with customers, ensuring satisfaction and retention. Monitor usage data and identify opportunities to improve customer outcomes and expand platform More ❯
deploying scalable processes for large enterprise clients. You have commercial ownership experience including driving referrals, expansion and upsell opportunities. Some examples of what to expect: First Month: Join customeronboarding calls to develop a deep understanding of their fundamental motivations and needs/pain points, and translate this into the optimal roadmap of features. Join the team at … Anima, and enabling existing users to reach their full potential using the platform Next 6 months: Work closely with Head of Customer Success to develop and iterate our onboarding & success process, devising the playbooks and frameworks to maximise user delight and fanaticism. Source and filter user feedback & work with the engineering team to identify features that result in More ❯
motion. This role leads a cross-functional team that combines product, design, data, and engineering. You'll implement AI-powered experimentation, predictive models, and smart triggers to optimise onboarding, conversion, and expansion. It's about moving fast, scaling what works, and making every product interaction a revenue opportunity. You'll collaborate closely with Demand Gen, Product Marketing, Revenue … scale product-led growth loops, leveraging in-product usage, usage-based triggers, and referral mechanics to compound momentum. AI-Driven Optimisation: Leverage AI to run smarter experiments, personalise onboarding, identify expansion signals, and score user intent in real-time. Onboarding & Activation: Improve customer time-to-value and key activation metrics across segments, working cross-functionally to … Proven ability to lead cross-functional squads and drive commercial outcomes through the product Hands-on exposure to leveraging AI/ML for growth acceleration, such as dynamic onboarding, predictive scoring, and real-time segmentation Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. More ❯
countries, a Technology Development Hub in Bucharest, Romania and a Sales organization in London, UK. How you'll make an impact: We are seeking a highly organized and client-focused professional to join our team as Programmatic Client Services Manager. This hybrid role blends the strategic oversight of a Campaign Manager, the technical precision of Ad Operations, and … the relationship-building expertise of a Client Service Manager. You will be responsible for end-to-end campaign execution, from planning and trafficking to optimization and reporting. You will also serve as the primary point of contact for self-serve clients, oversee communications, training, and handle account management needs for these partners. You will work with the AdsWizz commercial … team to develop and execute our product and sales strategy across your client base, while staying up to date on new product releases and shape new feature requests. In this role, you will retain and grow existing clients, as well as support pre and post-sales efforts with new prospects. Over time, you will become an evangelist for both More ❯
our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management … Programme responsibility for Customer Journey Developers and Product Owners across the programme. Drive customer Adoption to interlock and enable Programme Outcomes. Advocate for utilisation of ISO Benefits in customeronboarding/product design/propositional enhancements and strategy in the wider MMM Goal and beyond. Relentless customer focus, considering the full E2E customer experience in the context of … commercial/revenue/customer lenses in decision making. Candidates with solid fundamentals of programme management such as resource management, driving a plan and financial management. Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click More ❯
You're looking for new challenges and want to learn more. You admire the company's values, culture, or achievements. About Our Client The employer is a well-established organisation in the business services sector, known for its strong presence and professional approach. Job Description Implement strategic sales plans to achieve company goals with large corporate businesses. Build relationships … relationships with senior-level stakeholders to expand business opportunities. Go-tomarket strategy for key prospects within a specific market. Take complete responsibility for the customer experience during the onboarding of a new customer, with the assistance of the mobilisation team. Hunt for sales opportunities and help maximise sales potential The Successful Applicant Proven experience in a sales role More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to undertake it. The Support Analysts will form part of the?MDM team, working within our 2nd line service desk. … either?our Milton Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week. These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live. Analysts will manage and support End User Devices as part of the More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to undertake it. The Support Analysts will form part of the?MDM team, working within our 2nd line service desk. … either?our Milton Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week. These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live. Analysts will manage and support End User Devices as part of the More ❯
Infrastructure Project Manager – Cheadle, Manchester (Office-based) Starting Salary: £35,000 - £40,000 per year We’re looking for a proactive, organised, and client-focused Project Manager to join our growing team. If you enjoy taking ownership, keeping delivery on track, and working closely with both clients and technical teams, this could be your next step. What you’ll … be doing Managing projects from approval through to completion — from onboarding new clients to delivering migrations, security projects, and hardware rollouts. Acting as the main point of contact for clients throughout delivery. Coordinating schedules and resources across multiple teams. Tracking budgets, timelines, and ensuring accurate billing. Helping refine internal processes to improve project delivery. What we’re looking More ❯
Infrastructure Project Manager – Cheadle, Manchester (Office-based) Starting Salary: £35,000 - £40,000 per year We’re looking for a proactive, organised, and client-focused Project Manager to join our growing team. If you enjoy taking ownership, keeping delivery on track, and working closely with both clients and technical teams, this could be your next step. What you’ll … be doing Managing projects from approval through to completion — from onboarding new clients to delivering migrations, security projects, and hardware rollouts. Acting as the main point of contact for clients throughout delivery. Coordinating schedules and resources across multiple teams. Tracking budgets, timelines, and ensuring accurate billing. Helping refine internal processes to improve project delivery. What we’re looking More ❯
Warning! Vacancy not published Company Description Location: London Contract: Permanent, 40 hours Mon-Fri Salary: Up to £60k About M247 We're so proud of the people and team at M247; our success and growth are a real joint effort. More ❯
System Engineer Location: Theale Salary : £30-£32k pa Division: Hague Software Solutions Reports to: Software Development Manager Hague is a highly successful, customer-focused organisation with offices across the UK and Australia. We work closely with businesses around the world More ❯
System Engineer Location: Theale Salary : £30-£32k pa Division: Hague Software Solutions Reports to: Software Development Manager Hague is a highly successful, customer-focused organisation with offices across the UK and Australia. We work closely with businesses around the world More ❯
Compensation: £Competitive (Financial Services) About TradingHub Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore. We have achieved scale by building the More ❯
The team you'll be working with: We are seeking highly skilled and experienced Gen AI specialistto join our dynamic Gen AI COE inside NTT DATA UK&I. The ideal candidate will have a strong background in designing and implementing More ❯
Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series C funding round brought our total investment to over More ❯
Europe (Remote); London, England, United Kingdom; UK (Remote) Mast is solving one of the most important problems in lending: Speed. Our mission is to make lending better, smoother and faster for everyone. We do that by empowering mortgage lenders and More ❯
The Client Delivery Manager will be responsible for managing relationships with new and existing clients from onboarding through to project delivery and ongoing support where required. You'll be a primary point of contact with clients, taking them through the project scoping phase, managing communications while the project is underway, and providing support during and after the … them about our software and our project process, and with our applications engineering team to ensure projects are delivered to scope and on time. Ultimately, we anticipate building a Client Delivery Team which the right candidate will have the opportunity to lead. More ❯
and turning them into satisfied users. You will help educate clients on a new way to create video content and work closely with sales to ensure a seamless onboarding experience for new users. You are capable of engaging in both business-level and technical conversations at various organizational levels, including … the C-suite. This role is ideal for someone looking to expand their career within a fast-growing software company. About you Customer-facing experience in Customer Success Management, Client Service, Account Management, Technical Account Management, Implementation, or similar, ideally in B2B SaaS. Experience managing a Book of Business with KPIs. A proven track record in managing risk, forecasting … clients, driving value from Synthesia's products and services. Successful onboarding of new clients and building key relationships during the critical initial months and beyond. Leading regular client check-ins with clear outcomes on client health and opportunities, involving senior stakeholders. Basic video editing using the Synthesia platform. Focus on retention and growth of enterprise clients. More ❯
into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including … the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management/Client Service/Account Management/Technical Account Management/Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record … clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients More ❯
into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including … the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management/Client Service/Account Management/Technical Account Management/Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record … clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients More ❯