in one of the most critical parts of the global economy. We’re seeking a Private Credit and Banking Associate to support and grow relationships across Termgrid’s expanding client base. This is a great opportunity for someone early in their career who is excited to work directly with leading private equity, credit and capital markets firms, help clients … fast-growing SaaS company, while still leveraging your capital markets knowledge. You’ll have direct exposure to leading private equity and capital markets clients, building a strong foundation in client management, product adoption, and startup operations. Details Job Title : Private Credit and Banking Associate Location : London Reports to : Global Head of Credit and Bank Coverage What You’ll Do … Support client relationships - serve as a key point of contact for assigned clients, helping build strong relationships with product users and decision-makers, and ensuring their questions and needs are addressed. Help lead onboarding and training - work closely with internal teams to coordinate smooth clientonboarding, assist clients in getting up to speed with More ❯
London, England, United Kingdom Hybrid / WFH Options
Proda
reporting Improve data-driven decision-making Founded in 2017 by two former Real Estate Investment professionals, we're a fast-growing, Series-A-backed SaaS company with a global client base, a stellar product, and ambitious goals. Now, we're looking for a Sales Engineer to join our dynamic team and help us scale. The Role The Sales Engineer … You'll be responsible for deeply learning our platform and effectively demonstrating it to prospective clients-showing how PRODA directly addresses their challenges. This role blends technical understanding with client-facing responsibilities. You'll act as a product expert during sales cycles and ensure that POC implementations run smoothly, driving engagement and conversion. It's a great opportunity for … during discovery, demo, and POC phases with technical knowledge and product insights Run tailored POCs for prospective clients to showcase product value and workflows Lead platform demonstrations that translate client pain points into real product solutions Collaborate with sales executives to build strategic approaches for complex deals Act as a technical liaison between sales, product, and customer success teams More ❯
you’ll do Come join our Production team! As a Strategist, you will provide expertise and consultation and best practice approaches to LILT partners and customers, drive successful onboarding for complex localization programs. You will work with a range of customer stakeholders and internal functions, including solutions architects, engineers, product, linguist and project management teams to implement and … Regularly report internally and externally on production metrics, performance against objectives (including KPIs and customer SLAs), explaining trends, addressing shortfalls proactively with cross-functional action plans. Communicate seamlessly with client contacts, local colleagues, freelancers and internal project team members. Manage production escalations, drive RCA and CAPA to completion. Conduct post-mortems on key account initiatives, sharing results and planning … follow-up actions with key stakeholders to ensure continuous improvements and learnings. Skills and Experience 8+ years’ related experience managing Enterprise-level localisation programs Excellent client-facing and internal communication skills Solid organizational skills including meticulous attention to detail and multitasking skills Analytical and organized problem solving abilities Able to meet deadlines and work under pressure Compensation: At market More ❯
skills and the ability to quickly learn new technologies. Responsibilities Ability to handle diverse computing environments in a wide cross section of business clients. Analyze and document an unfamiliar client/server network environment while assessing the quickest path to resolution. Assisting project teams in onboarding new clients and O365 and Sharepoint migrations. Perform rapid analysis of … workstation level incidents and consistently demonstrate the ability to determine the cause. Set client expectations appropriately throughout the troubleshooting process. Utilize appropriate software utilities, Thrives' Protect software, and vendor or application specific tools to provide the fastest resolution of customer incidents. Monitor the Remote Service Center (RSC) Service Board for newly created service tickets. Prioritize tickets created. Communicate steps … taken during troubleshooting and resolutions through clear non-technical communication. Demonstrate the correct level of urgency while resolving client incidents. Resolution of incidents/requests related to, but not limited to the following: Mail Application/Office 365 issues. Client/Server Connectivity issues (per SOP). Time Sensitive and VIP Workstation incidents. File Restores. Remote Access incidents More ❯
This journey begins during the sales process, continues through onboarding as a customer, and beyond into consultancy/professional services once they're live. Away from the client/prospect/customer journey we develop and maintain a growing suite of system integration libraries and components that act as the 'lines' we draw when we 'connect the … of demand upstream without additional effort, allowing you and the team to focus on high-value, unique, exciting work. Key responsibilities Sales Run effective and efficient workshops to understand client needs, mapping them to our onboarding and integration playbooks Build relationships with clients to drive low-friction Sales … and Onboarding processes Support RFP, RFI, due diligence and Q+A requests Develop and present proofs-of-concept to demonstrate the integration capabilities of Renew Customer Support customeronboarding, helping to deliver their previously-agreed integration plans Deepen relationships with customers, becoming their 'trusted advisor' on all things Renew Provide consultancy/professional services, solving unique challenges More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Leeds, West Yorkshire Client: Location: Leeds, West Yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of … compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements. They will also be involved with new customeronboarding, ensuring that the support teams are ready and that there is sufficient capacity so as not to impact service delivery. The TSM is required to participate in a … preventative actions are implemented Work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements Work with GS & PS to plan customeronboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and More ❯
Luton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Luton, Bedfordshire Client: Location: Luton, Bedfordshire, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. … compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements. They will also be involved with new customeronboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … preventative actions are implemented Work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements Work with GS & PS to plan customeronboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Swindon, Wiltshire Client: Location: Swindon, Wiltshire, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. … compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements. They will also be involved with new customeronboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … preventative actions are implemented Work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements Work with GS & PS to plan customeronboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Preston, Lancashire col-narrow-left Client: Location: Preston, Lancashire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire … compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements. They will also be involved with new customeronboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … preventative actions are implemented Work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements Work with GS & PS to plan customeronboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and More ❯
Watford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Watford, Hertfordshire col-narrow-left Client: Location: Watford, Hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire … compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements. They will also be involved with new customeronboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … preventative actions are implemented Work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements Work with GS & PS to plan customeronboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Warrington, Cheshire col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports … They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements. The TSM will also be involved in new customeronboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager for … of RCAs and ensure preventative actions are implemented. Work with Technical Resource Managers to build support teams based on technical and service needs. Coordinate with GS & PS for customeronboarding planning. Support consultants with technical issue resolution and escalate incidents when necessary. Implement and support service improvement initiatives and process enhancements. Stay updated on current trends and technologies More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Newcastle-upon-Tyne, Tyne and Wear col-narrow-left Client: Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Redfaire is a fast-growing … compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements. They will also be involved with new customeronboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … preventative actions are implemented Work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements Work with GS & PS to plan customeronboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Sheffield, South Yorkshire Client: Location: Sheffield, South Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of … and act as Incident Manager during P1 incidents Manage RCAs and ensure preventative actions are implemented Collaborate with Technical Resource Managers to build support teams Assist in planning customeronboarding with GS & PS Support technical consultants and act as escalation point Implement service improvement initiatives Stay updated on current trends and technologies Manage new tools, automation, and processes … Identify opportunities to reduce costs and increase GM Manage patching and maintenance calendars Represent client needs at weekly CAB meetings Support presales activities, such as information requests regarding tools and software lifecycle Candidate Skillset: Bachelor's degree in a relevant field or equivalent experience At least 4 years of experience in managing complex, business-critical technical applications, preferably JD More ❯
will be within our FullCircl business unit which focuses on KYC/AML and IDV solutions, a leading range of automated identity verification solutions to provide a seamless customeronboarding journey and keep ahead of evolving regulation. Working with over 30 leading source data providers with reach into 160 countries we provide orchestrated KYC, a single point of … a structured deal qualification process (company uses MEDDIC). Work with clients to build value-based ROI business cases that justify large investments. Be able to build champions in client and prospect accounts. Manage senior CXO client/prospect relationships offering value-added, insightful and strategic solutions to maximise ROI. Manage all types of sales negotiations (complex and … straightforward). Work with the extended team of pre-sales, CSM, training and others to deliver the best client experience. Our ideal candidate will have Knowledge of the Identity Verification market and the Financial Services, Banking and Insurance Tier 1 and Tier 2 verticals will be a distinct advantage. Equally knowledge of Gaming, online player safety. Experience selling into More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Hemel Hempstead Client: Location: Hemel Hempstead, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. … Manage RCAs and ensure preventative actions are implemented Work with Technical Resource Managers to build support teams based on technical and service needs Coordinate with GS & PS for customeronboarding Support technical issue resolution and act as escalation point Implement service improvements and plan process enhancements Stay updated on current trends and source training as needed Manage new … tools, automation, and processes Identify opportunities to reduce costs and increase gross margin with CSMs & SDMs Manage patching and maintenance schedules Represent client needs at weekly CAB meetings Support presales activities related to tools and software lifecycle management Candidate Skillset: Bachelor's degree or equivalent experience in a relevant field At least 4 years’ experience in managing complex, business More ❯
them in selecting the right platform solutions. You will work closely with internal teams to design integrated digital learning solutions that support business development efforts. Our LSM’s lead clientonboarding, managing all stakeholders and ensuring a smooth setup, training, and launch process. This role includes providing ongoing support to enhance product adoption and customer satisfaction, acting More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
ensure SLA compliance. They will work with Technical Resource Managers to build dedicated support teams tailored to customer environments and service needs. The TSM will also oversee new customeronboarding, ensuring support teams are prepared without impacting service delivery. Participation in a Duty Manager rota and incident management for P1 incidents is required. This is a full-time … Manager Ensure RCAs are completed, published, and preventative actions are implemented Collaborate with Technical Resource Managers to form support teams based on technical and service needs Assist with customeronboarding planning with GS & PS Support technical issue resolution and act as escalation point for incidents Implement and support service improvement initiatives and process enhancements Stay updated on current … and source necessary training Manage the introduction of new workflows, automation, and tools Identify cost reduction and revenue increase opportunities with CSMs & SDMs Manage patching and maintenance calendars Represent client needs at weekly CAB meetings Support presales activities by managing information requests related to tools and software lifecycle Candidate Skillset: Bachelor's degree or equivalent experience in a relevant More ❯
Portsmouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Service Manager, Portsmouth, Hampshire Client: Location: Portsmouth, Hampshire, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. … Manage RCA completion and publication, ensuring preventative actions are taken. Collaborate with Technical Resource Managers to build support teams based on technical and service needs. Assist in planning customeronboarding with GS & PS teams. Support technical consultants and act as an escalation point for incidents. Implement and plan service improvement initiatives and process enhancements. Stay updated with current … Manage the introduction of new ways of working, automation, and tools. Work with CSMs & SDMs to identify cost reduction and profit increase opportunities. Oversee patching and maintenance calendars. Represent client needs at weekly CAB meetings. Support presales activities related to tools and software lifecycle management. Candidate Skillset: Bachelor's degree or equivalent experience in a relevant field. At least More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
will collaborate with Technical Resource Managers to build dedicated support teams tailored to customer needs based on technical environment and service requirements. The TSM will also oversee new customeronboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role involves participating in a Duty Manager rota and acting as Incident Manager for … and publication of RCAs and ensure preventative actions are implemented Collaborate with Technical Resource Managers to assemble support teams tailored to customer environments Coordinate with GS & PS for customeronboarding planning Assist consultants with technical issue resolution and serve as an escalation point for incidents and tasks Implement service improvement initiatives and contribute to process enhancements Stay updated … Manage the introduction of new workflows, automation, and tools Work with CSMs & SDMs to identify opportunities for cost reduction and increased gross margin Oversee patching and maintenance schedules Represent client needs at weekly Change Advisory Board (CAB) meetings Support presales activities by managing information requests such as tool releases and software end-of-life notices Candidate Skillset: Bachelor's More ❯
assistance to clients, ensuring successful integration and deployment of security features within their existing DevOps workflows. Provide project management through the POC process, ensuring timely delivery and alignment with client expectations. Technical Expertise and Guidance: Act as a subject matter expert in DevSecOps, guiding clients and internal teams on best practices for integrating security into the software development lifecycle. … maintain a technical best practices repository, including security playbooks and implementation guides for both internal teams and clients. Collaboration and Communication: Work closely with the sales team to understand client requirements and tailor security solutions to meet their … specific needs. Collaborate with product management, R&D, and marketing teams to ensure alignment and support for JFrog's security solutions. Strategize with Customer Success to ensure smooth customeronboarding Gather and consolidate product feedback from clients and share insights with the product development team to drive continuous improvement. Training and Enablement: Provide training sessions and workshops for More ❯
guide them in selecting the right platform solutions. You will work closely with internal teams to design integrated digital learning solutions that support business development efforts. Our LSMs lead clientonboarding, managing all stakeholders and ensuring a smooth setup, training, and launch process. This role includes providing ongoing support to enhance product adoption and customer satisfaction, acting More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
SLA compliance. They will work with Technical Resource Managers to build dedicated support teams tailored to customer technical environments and service needs. The TSM will also oversee new customeronboarding, ensuring readiness of support teams and sufficient capacity to maintain service quality. Participation in a Duty Manager rota and acting as Incident Manager for P1 incidents are also … RCA completion and publication, ensuring preventative actions are implemented Collaborate with Technical Resource Managers to create dedicated support teams based on technical and service requirements Assist in planning customeronboarding with GS & PS Support technical consultants in issue resolution and act as escalation point for incidents/tasks Implement service improvement initiatives and assist in process design and … needed Manage the introduction of new workflows, automation, and tools Work with CSMs & SDMs to identify cost reduction and revenue growth opportunities for customers Oversee Patching & Maintenance schedules Represent client needs at weekly Change Advisory Board (CAB) meetings Support presales activities, including information requests related to tool releases and Oracle software lifecycle management Candidate Skillset: Bachelor's degree preferred More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager … publication of Root Cause Analyses (RCAs) and ensure preventative actions are implemented Collaborate with Technical Resource Managers to build support teams tailored to customer needs Assist in planning customeronboarding with GS & PS teams Support consultants in resolving technical issues and serve as an escalation point Implement and support service improvement initiatives and process enhancements Stay updated on … new ways of working, automation, and tools Work with Customer Success Managers and SDMs to identify opportunities for cost reduction and revenue growth Oversee patching and maintenance schedules Represent client needs at weekly Change Advisory Board (CAB) meetings Support presales activities by managing requests for information, tool releases, and software end-of-life considerations Candidate Skillset: Bachelor's degree More ❯
They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will be involved in new customeronboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager during … the completion and publication of RCAs and ensure preventative actions are implemented. Collaborate with Technical Resource Managers to form support teams tailored to customer needs. Assist in planning customeronboarding with GS & PS teams. Support technical consultants in issue resolution and serve as an escalation point for support incidents. Implement service improvements and contribute to process enhancements. Stay … as needed. Manage the rollout of new workflows, automation, and tools. Work with CSMs & SDMs to identify cost reduction and revenue growth opportunities. Coordinate Patching and Maintenance schedules. Represent client needs at weekly Change Advisory Board (CAB) meetings. Provide presales support, including information requests about tools and Oracle software lifecycle management. Candidate Skillset Bachelor's degree in a relevant More ❯
Bank - £780 p/day Inside IR35 Role Overview We are seeking a dynamic CLM Platforms Change Manager to drive strategic technology and business transformation initiatives across our Client Lifecycle Management (CLM) and Know Your Customer (KYC) platforms, with a strong focus on regulated applications. This role is pivotal in ensuring seamless integration of process and platform changes … that enhance compliance, efficiency, and client experience. Role Responsibilities Change & Transformation Leadership Lead large-scale technology and business change programs impacting CLM and KYC platforms. Manage the end-to-end rollout of system upgrades and process enhancements. Define and implement frameworks to ensure seamless transition and change adoption across CLM Operations. Strategic Planning & Roadmapping Develop strategic roadmaps to enhance … Skills & Qualifications Proven experience leading transformation initiatives within CLM/KYC environments in investment banking. Hands-on experience with Fenergo or similar CLM/KYC platforms. Strong understanding of clientonboarding, regulatory compliance (AML, FATCA, MiFID II), and KYC frameworks. Excellent stakeholder management skills and the ability to engage at all levels of the organisation. Proficiency in More ❯