technical issues and escalating difficult tickets to senior team members. Providing professional responses to clients regarding issues via phone, email, or support ticket systems. ClientOnboarding - Guiding clients through the on-boarding process & with configuration, setup, and customisation of their products to meet their specific needs while more »
the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customeronboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »
phone or on site. Interact and coordinate with different teams to get issues resolved as a priority Provide concierge level support throughout the customeronboarding process Manage multiple ongoing issues simultaneously Effectively communicate orally and in writing within the team, the wider organisation, and customers. Willingness to respond more »
Hampton In Arden, England, United Kingdom Hybrid / WFH Options
Tela Technology
the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customeronboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
ClearCourse
consist of? Create and successfully close new business sales opportunities to deliver against a sales target Collaborate with other teams to support successful customeronboarding web development, payments set up etc. Provide the highest level of Customer service through the sales process Track and report on your own more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Zellis
Market-facing involvement with key clients; specifically to participate in selling and closing major engagement bids and initiatives in with a focus on onboarding new customers to Zellis. Identifying and pulling together the right project team with the right mix of skills for each engagement, and on occasion more »
Customer Success managers to deliver exceptional results that will ultimately lead to more business. Work closely with Customer Success to ensure world class onboarding and customer satisfaction. Align with Customer Success and Solutions Engineering to grow/expand existing accounts. Ideal Experience 3+ years of successful sales experience more »
THE COMPANY: Our client is a multinational banking organisation. THE RESPONSIBILITIES: Good and practical understanding of The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (UK ML Regs). Good and practical understanding of JMLSG – Good experience of tracking and operationally implementing AML more »
astute including in depth knowledge of industry trends, target market and decision-making process Proven Track record in managing key relationships and the onboarding of new clients Why join Chess Cybersecurity? Diversity, equality, and inclusion is at the heart of our culture and we are passionate about our more »
together. Cheers to dreaming big! The Role: The successful candidate will oversee the entire customer journey on PerfectDraft, ensuring efficient traffic conversion, effective onboarding of new customers, and prevention of churn. This includes spearheading our personalization and conversion rate optimization efforts to provide a fully tailored experience across more »
Looking for a DevOps Engineer with a really strong Python background to come on board with a client of mine for an initial 6 months contract. Key for this role will be strong DevOps experience across: CI/CD Docker Kubernetes Azure And either strong experience or a strong more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Yusen logistics
term contract. The shift pattern for this role is 09:00 17:00, Monday Friday. The role holder will be responsible for the onboarding of a new customer. The Benefits - Salary of £50,000 - £60,000 per annum (pro rata) - £6,000 car allowance per annum (pro rata more »
the ESPUG DSRs. Identification of 3rd party damages and collection of evidence to effectively recharge such. Key Responsibilities Offering technical support during the onboarding of new customers and ensuring that existing customers have the required competencies and accreditations Ensuring that Customers and Service Providers are safe, competent, accredited more »
true selves to work every day. The Role We’re looking for a proactive, self-starter that combines deep building performance expertise with excellent client management skills to build our SaaS and service business in the EU. The Senior Building Performance Manager [Customer Success] will work closely with the … diverse set of technical, business, and service responsibilities and stakeholders Having fun with a caring, helpful team with great culture Key Responsibilities Foster Strong Client Relationships - Build and nurture strong relationships with key client stakeholders including executives, managers, and end-users. Empathise with their business and personal objectives … challenges, and requirements to help position our software as an important part of the solution. Creating Seamless Onboarding Experiences - Deliver a great client experience end-to-end. Lead the onboarding process for new and prospective clients while collaborating in cross-functional teams, including sales, product more »
Systems Analyst - Team Leader - Pensions Our client is extremely busy and looking for Pension System Analysts who are ready to take that next step up into a management role, perhaps you're currently running a team, but would like to concentrate all your efforts on coaching & mentoring the team. … manage. You will have come from a Pensions background and ideally Team Leading people working on similar projects as listed below. - Pensions Data Transfer - ClientOnboarding - Implementation - System Configuration - GMP - BIBO - Buy in - Buy out - Pension projects Unique culture, fully diverse and inclusive, very supportive, with ability more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Tech Change Consulting
Systems Analyst - Team Leader - Pensions Compendia - IntelliPen - UPM - Altair - Hartlink - oPen Who is the client and what do they do? We are partnering with a growing company who operates successfully across the UK with multiple offices in fantastic locations. They have proven capability within Private and Public sector Pensions … have come from a Pensions background and ideally Team Leading people working on similar projects as listed below:- Skills and experience:- - Pensions Data Transfer - ClientOnboarding - Implementation - System Configuration - GMP - BIBO - Buy in - Buy out - Pension projects Unique culture, fully diverse and inclusive, very supportive, with ability more »
Our search is for a Customer Service Agent who can handle the challenges and fast pace associated with global financial markets. Working alongside our client’s global data engineering teams based in London, Sydney, Madrid, Singapore and Tokyo, the ideal candidate should be a creative problem solver with strong more »
customer advocacy through a blend of automation, data-driven insights, and personalised engagement. Collaborating closely with Product & Engineering colleagues to enhance our Scaled CustomerOnboarding & Enablement program. Defining and helping customers articulate and measure the ROI they receive, and identify additional areas of potential value. Responsibility for annual more »
documentation and facilitate meetings at board level You will: creative, curious and excited by opportunities to deliver commercial value using technology genuine interest in client business models and offerings across all industry sectors tenacious, adaptable and resilient excellent team-building and collaboration skills to build rapport with ALL stakeholders … marketing function to help develop the Freeman Clarke brand at a regional level to a centralised back-office support function to expedite and simplify clientonboarding and invoicing gatherings for peer learning, networking and information and knowledge sharing more »
South West London, London, United Kingdom Hybrid / WFH Options
Recruitment Avenue
a fast passed environment, will require you to manage project proposals, large-scale budgets, flight bookings, room blocks, group ground transport, as well as clientonboarding and driving the enhancement of technology and processes to improve efficiencies. You will work closely with the Event Team on multiple … Knowledge of travel mid/back office systems (ideally Protas but not essential) Experience creating and managing event travel proposals, internally and externally. Strong client account management in an Event Travel environment. Knowledge of using an Online Booking Tool is a bonus, but not essential. Supporting the development and more »
Crime Management arrangements. Work closely with key stakeholders providing advice, guidance and support regarding AML and Financial Crime matters, particularly on complex structures, transactions, clientonboarding risks, as well as in identifying high risk customers, including Politically Exposed Persons (PEPs). Lead the development of bank-wide … of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind. Full onboarding support and continued development opportunities Options for flexible working Regular social activities 25 days holiday Pension contributions Discretionary bonus scheme Private health cover (with more »
Job Title: French speaking Customer Service & Onboarding Administrator Location: Lichfield, Office-Based Type: Permanent Salary: Up to £29,000 per annum Our client is a leader, renowned for their exceptional products. Our client's team is passionate about delivering the best experience to their suppliers and … franchisees. We are currently seeking a dedicated French-speaking Customer Service & Onboarding Administrator to join their office in Lichfield. Key Responsibilities: Customer Service: Respond to customer inquiries via phone, email, and in-person, providing prompt and professional assistance. Offer detailed information about our products and services. Resolve customer … process. Conduct welcome calls and provide necessary training and information to new franchisees. Administration: Maintain accurate and up-to-date records in our client's CRM system. Prepare and manage onboarding documentation and materials. Collaborate with various departments to address and resolve any onboardingmore »
confident 2nd Line Hosting Technician, looking to take the next step in your career? We're looking for two experienced individuals, to join our client, a fast-paced MSP. The Role: Provide outstanding customer service, handle support queries, and build strong customer relationships. Serve as the 2nd point of more »
ATTENTION! ACCOUNT MANAGER WANTED! We are seeking an Account Manager to join our client's team permanently. The Account Manager will be working within the sales team, and working closely with the Finance and Marketing teams too. The Account Manager will be full-time in the office, with visits more »
able to handle everything from product questions to technical support to implement changes. You will act as technical project manager when it comes to client onboarding. This is a fast-paced environment, and you will need to be able to think on your feet and provide solutions quickly, within more »