151 to 175 of 462 Customer Engagement Jobs in England

operational rigor enterprises expect. Role Purpose As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

recycling services Promote products and services to generate and secure appointments Build and develop relationships with new customers, identifying opportunities for additional sales Encourage customer engagement with the Stone360 app Gather and accurately record customer information and requirements for the Partner Manager Qualify customer needs ahead … meetings Maintain accurate records of activity on the CRM system Work collaboratively with IT Recycling Operations before and after collections Handle customer queries and complaints promptly, ensuring correct escalation where required Contribute ideas and support continuous improvement within the team Follow internal management systems and safety procedures You will ...

recycling services Promote products and services to generate and secure appointments Build and develop relationships with new customers, identifying opportunities for additional sales Encourage customer engagement with the Stone360 app Gather and accurately record customer information and requirements for the Partner Manager Qualify customer needs ahead … meetings Maintain accurate records of activity on the CRM system Work collaboratively with IT Recycling Operations before and after collections Handle customer queries and complaints promptly, ensuring correct escalation where required Contribute ideas and support continuous improvement within the team Follow internal management systems and safety procedures You will ...

join our team as a Technical Sales Executive . In this role, you will be responsible for identifying and seizing opportunities for new customer acquisition within the construction industry. You will have excellent industry knowledge and a vast portfolio of experience within this sector and ultimately leveraging your expertise … variety of stakeholders, and winning new business. Generate and manage a mixture of lead types. Develop and execute innovative sales strategies to expand the customer base. Regularly attending meetings and networking events (UK wide travel will be required). Responsible for generating leads and prospecting customers from previous knowledge ...

world's biggest players in Financial software. Were seeking a proactive Service Delivery Manager who can take full ownership of the customer service lifecycle. Youll be responsible for ensuring our clients receive consistently high-quality service, that performance targets are met, and that every interaction contributes to an exceptional … customer experience. In this role, youll become the main point of contact for customers once theyre live, developing trusted relationships and ensuring our services continue to support their operational objectives. Youll collaborate closely with internal teams across support, product, consultancy, and engineering to champion customer needs and maintain ...

insight-led digital solutions.We are looking for a Principal Software Development Engineer to play a pivotal role in shaping the future of our customer-facing digital platforms and technology solutions. This is an opportunity to guide technical direction at scale, influence engineering strategy, and build resilient customer-facing … freedom to shape how technology evolves, we would love to hear from you.What you will doGuide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web-portals, communications and collection services.Set technical ...

commercial thinking, and delivery leadership at scale. You’ll work closely with senior and C-level stakeholders to define long-term product direction, drive customer engagement, and help shape the organisation’s wider digital transformation journey. We’re looking for someone who brings both deep product expertise … strong external perspective, using market insight, emerging technology, and customer behaviour to influence decision-making and create competitive advantage. What You’ll Be Driving Strategic Product Leadership Define and evolve the long-term product vision, strategy, and roadmap across key digital platforms Align product direction with customer needs ...

practice development, team building, and mentoring junior colleagues.* Experience delivering a range of technology-driven Energy Retail transformation programmes, your experience should cover: + **Customer Experience (CX) Strategy:** Designing and implementing CX strategies that enhance customer engagement, improve satisfaction, and align with business objectives. + **CX Platforms … Billing platforms, including re-platforming initiatives. Skilled in identifying opportunities to leverage technology, defining end-to-end solutions, and integrating these seamlessly across business, customer, and operational domains. + **Operational and Service Improvements:** Driving efficiency and performance through new ways of working, process redesign, operating model transformation, and organisation ...

Role This is a 6 month FTC (With potential extention) The Project Manager (Customer-Aligned) is responsible for delivering customer projects within financial services environments, ensuring they are delivered on time, within budget, and to the required quality and compliance standards. You will manage end-to-end delivery … agreed scope, timelines, budget, and contractual commitments Own the full project lifecycle from initiation through to service handover Manage multiple concurrent projects aligned to customer and business objectives Develop detailed project plans, estimates, and delivery schedules Monitor progress and proactively manage risks, issues, and dependencies Ensure project success criteria ...

Europe. This is a hands-on, high-impact role where you will apply advanced analytics and data science techniques to unlock deeper customer understanding, optimise marketing performance, and drive commercial decision making across the business. You will work across Marketing, Merchandising, E-commerce and Operations to enable intelligent decision … remote options will be considered for the right candidate. What you can expect from the Role Advanced Analytics and Modelling Develop predictive models (e.g. customer lifetime value, propensity, response modelling) Apply segmentation and clustering techniques to refine customer targeting Build attribution and measurement frameworks for marketing activity Support ...

partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes’ America’s Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Director of Enterprise Sales at Iru, you will lead and scale a team of high-performing Enterprise Account Executives … Partner with sales leadership to define and execute the EMEA go-to-market strategy. Identify priority markets, segments, and accounts to accelerate regional growth. Customer Engagement Engage directly with key strategic accounts, supporting complex deals, executive conversations, and negotiations to drive successful outcomes. Operational Rigor Establish disciplined forecasting ...

ensuring they have the knowledge, skills, and tools to excel in a competitive market. Your expertise will directly translate into improved sales outcomes, enhanced customer experiences, and a more confident, effective sales force. Join a leading technology company dedicated to empowering businesses with innovative solutions. This organization … forefront of its industry, constantly evolving to meet the needs of a diverse global customer base. They are seeking a passionate individual to elevate their sales capabilities and drive continued success. This is a hybrid contract, offering £223.10 per day - 37.5 hrs/week - (PAYE). This role ...

pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy … operating model evolution, and large‐scale organisational change. Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance. Provide day-to-day executive leadership , bringing structure, direction and momentum to multidisciplinary ...

Thought Leadership – Stay current with Pega roadmap developments, ecosystem trends, and emerging technologies; apply this knowledge to enhance client solutions and delivery practices. Stakeholder Engagement & Communication – Facilitate workshops, design sessions, and technical meetings; ensure clear communication of complex concepts to both technical and non‐technical audiences. Qualifications 12+ years … Pega Certified Lead System Architect (CLSA) V Infinity 23 or 24 Industry or functional domain expertise (Government, financial services, telecom) Experience with Intelligent Automation, Customer Engagement, or AI‐driven decisioning using Pega capabilities. Prior consulting or professional services experience working directly with clients. Experience deploying Pega solutions ...

banking. If that sounds like you, let’s build what’s next. About the team The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with … across sales, marketing, pricing and operations to bring our value proposition to life for new features and products Deliver a compelling, end‐to‐end customer experience across our touch points alongside sales, marketing and operations - website, emails, content, decks and more Leverage qualitative and quantitative insights across channels, customers ...

value commercial opportunities across Vodafone’s global markets and joint ventures. The individual will manage strategic transformation bids, shape commercial proposals, and build strong customer‐focused strategies that deliver value to clients while supporting profitable growth for VOIS. This is a customer‐facing role that requires strong commercial … Provide thought leadership, innovative deal structuring and sales expertise to opportunities to support business growth and reduce risk exposure. Lead end‐to‐end customer engagement, from pre‐qualification and deal shaping through to negotiation, contracting and handover into in‐life stages. Shape large, complex commercial opportunities by analysing ...

will be responsible for combining technical pre-sales capability with sales opportunity ownership, supporting all of sales to successfully take opportunities from initial customer engagement through to deal closure. You will have a deep understanding of the Security Portfolio and be able to match the portfolio … customer’s stated business challenges and be able to sell and communicate the benefits to them. You will do this by educating customers on the more detailed technical aspects of our products and services, helping to successfully grow revenue from both new logo customers and from cross-selling ...

Technologist: Reporting to the Technical Manager, you will be responsible for managing the end-to-end specification process, ensuring accuracy, compliance, and alignment with customer, legal, and certification standards. As a Senior Food Technologist, you will play a pivotal role in shaping the direction of our product development. Maintain … accurate technical specifications, ensuring compliance with industry standards. This position is essential to upholding the Companys commitment to product quality, safety, authenticity, legal and customer satisfaction. In general, it provides excellent technical support to suppliers, customers and commercial teams. Benefits of a Senior Technologist include: 25 Days Annual Leave ...

Power Platform, AI, or Cloud technologies Consulting or professional services background Experience working in agile delivery environments Experience with Microsoft Dynamics 365 CE (Customer Engagement), particularly where integrated with Power Platform or Copilot solutions Experience with Microsoft Purview (data governance, compliance, or information protection) Click apply ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

Solution Architect - National Security and Defence (NS&D) Location: Farnborough office for the majority of time with occasional travel to customer locations and working from home. The Role: Leidos seeks an experienced Solution Architect to provide solution and technical leadership for programmes, including bids, growth opportunities and project delivery … designing differentiating and innovative solutions and services that address customer business problems. Responsibilities: Provide Solution leadership on assigned programmes and opportunities in the National Security & Defence (NS&D) portfolio, working with Programme leadership and Business Development and Capture communities, meeting key timescales and milestones as necessary to support customer ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

contracts and co‐ordinate with internal teams to deliver solutions to meet our Customers’ needs. This role reports to the Regional Director, EMEA Sales & Customer Success and is an individual contributor with no people management responsibilities. A day in your role: Drive revenue growth through retention, upsell … customer acquisition. Build and execute strategic territory and account plans. Demonstrate industry expertise and provide consultative insights to customers. Collaborate closely with Presales, Product, Marketing, Consulting, and Customer Success teams. Lead complex enterprise sales opportunities from discovery through negotiation and close. Contribute to continuous improvement across products, processes ...

role will oversee all regions outside the US where Rufus is available, working to extend our proven content programs and create innovative, content‐led customer experiences in international markets. As Rufus continues to transform how customers shop on Amazon, this role will be critical in ensuring our AI shopping … search capabilities to enhance Rufus's understanding and response quality in international contexts Coordinate with regional stakeholders to understand local market dynamics and customer needs Ensure content is locally relevant, culturally appropriate, and policy compliant across diverse markets Design and launch new content‐led customer experiences tailored ...