annually. Three months service is required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customerexperience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams to achieve together Be agile Working … you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Kingfisher plc
annually. Three months service is required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customerexperience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams to achieve together Be agile Working … you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good More ❯
our customers safe Quickly launch new countries by writing modular and configurable code to adapt to market specific and evolving requirements Use data to drive decision making and identify customer insights Automate processes and partner failover to reduce support load and keep our customers happy Contribute to our customer-facing REST API core functionalities Must-have requirements You … have at least 5+ years of experience building highly reliable and scalable backend services in Go Experience with RDBMSs such as Postgres, MySQL etc. Experience with message-brokers technologies such as Kafka, RabbitMQ etc, working within event-driven architectures. You have excellent knowledge of the best practices in designing, developing and deploying those services in a cloud … environment You have experience working asynchronously with global teams using tools like Slack/Teams/Jira as well as other modern communication systems Passionate about our product and the mission that we are on You are fluent in written and spoken English Nice to have requirements You have experience working in Fintech and Payments You have experienceMore ❯
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
Working as part of the CustomerExperience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role will … to 5.00pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 29th August 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer THE DEVELOPMENT MANAGER LTD The Development Manager More ❯
disciplines. Our Chief Operating Office (COO) works across Royal London to help deliver the Group's strategic ambitions. We work in partnership to deliver operational excellence, drive innovation, enhance customerexperience, and protect our business from threats impacting our industry. We are the largest business unit within Royal London, bringing together thousands of colleagues to look after millions … tests throughout development projects. Proficient in assessing and managing business risks. Expert in standards, practices, and certification programs related to testing. Drive positive change within the test services community. Experience with applications, processes, or products that benefit the test team. Specialist knowledge in one or more functions, technologies, or automation tools. Experience in creating and delivering effective learning More ❯
We are seeking a skilled Dynamics 365 CustomerExperience (CE) or Field Service Functional Consultant to join our team. As a Senior Dynamics Functional Consultant , you will play a pivotal role in the successful implementation and customization of Dynamics 365 solutions for use by our internal and external users. As a Senior Dynamics Functional Consultant , you will work More ❯
We are seeking a skilled Dynamics 365 CustomerExperience (CE) or Field Service Functional Consultant to join our team. As a Senior Dynamics Functional Consultant , you will play a pivotal role in the successful implementation and customization of Dynamics 365 solutions for use by our internal and external users. As a Senior Dynamics Functional Consultant , you will work More ❯
We are seeking a skilled Dynamics 365 CustomerExperience (CE) or Field Service Functional Consultant to join our team. As a Senior Dynamics Functional Consultant , you will play a pivotal role in the successful implementation and customization of Dynamics 365 solutions for use by our internal and external users. As a Senior Dynamics Functional Consultant , you will work More ❯
Franklin Court, Priory Business Park, Bedford, Bedfordshire, England
SERVICE EXPRESS EMEA LIMITED
the Employer SERVICE EXPRESS EMEA LIMITED Service Express specialise in providing exceptional data centre solutions, including third-party maintenance, managed infrastructure, and cloud services. With a strong focus on customerexperience and innovation, they help organisations optimise their IT operations and extend the life of their hardware. Headquartered in the UK and US, they are proud of their More ❯
one. The Role The Brains Behind the Smooth Running You ll be the operational glue holding it all together making sure we re compliant, efficient, and delivering an exceptional customerexperience every single time. Expect to: Own the day-to-day operations and make them run like clockwork Refine processes to squeeze every drop of efficiency Handle escalated More ❯
need to be an expert Senior Channel Account Manager, having worked with a multi-national technology business with a demonstrable record of delivering against sales targets whilst crafting unforgettable customer experiences You will be comfortable working at pace and adapting to changing business needs and priorities Systems capable attitude; an agile learner and thinker able to navigate multiple platforms More ❯
TUI Group is the worlds number one integrated tourism business. Customer Hub & Common Analytics is a global team within TUI technology responsible for TUIs data, analytics and AI platforms as well as global guidance and enablement. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway … Denmark, Finland, Spain, Germany, Belgium and The Netherlands. We are looking for a talented and dedicated technical enthusiast to join the newly formed Customer AI & Personalisation Team, to leverage AI and advanced analytics to understand our customers better, deliver tailored experiences, and drive business growth through data-driven decision-making and personalization strategies.. The Machine Learning Engineer is a … status quo, taking full responsibility for your AI solutions from design to operation. You diligently care about the quality of your work, including proper documentation and security aspects. The Customer AI and Personalisation Team is an expert-team with a passion for AI technology. It works mainly with our App, Web and CRM teams with the mission to leverage More ❯
TUI Group is the world's number one integrated tourism business. Customer Hub & Common Analytics is a global team within TUI technology responsible for TUIs data, analytics and AI platforms as well as global guidance and enablement. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden … Norway, Denmark, Finland, Spain, Germany, Belgium and The Netherlands. We are looking for a talented and dedicated technical enthusiast to join the newly formed Customer AI & Personalisation Team, to leverage AI and advanced analytics to understand our customers better, deliver tailored experiences, and drive business growth through data-driven decision-making and personalization strategies The Machine Learning Engineer is … status quo, taking full responsibility for your AI solutions from design to operation. You diligently care about the quality of your work, including proper documentation and security aspects. The Customer AI and Personalisation Team is an expert-team with a passion for AI technology. It works mainly with our App, Web and CRM teams with the mission to leverage More ❯
There is no shortage of enterprise learning management systems on the market. In fact, you could argue that there are a few too many - complicating the process of actually choosing and adopting an LMS. To help smooth out the selection More ❯
and facilitate project reporting & processes to ensure appropriate progress tracking in terms of resources, timescales and Business Readiness. Appointing and conducting both F2F and virtual business reviews with each customer to gain a full and detailed understanding of their requirements to allow you to tailor your approach and solution to match their needs Delivering revenue growth through account management … reporting and first-class customerexperience for up to 12 months Conducting data reviews and audits for new and existing clients with a view to explaining their current position, opportunities available and rationale Regularly communicating with existing clients, addressing any concerns and any resolving issues Monitoring your client spend and ROI to discuss new terms and strategies with … them where necessary Required Skills A bachelor's degree or higher Previous experience in business development Proven track record in Sales and/or marketing Experienced in identifying new business opportunities Job Type: Full-time Salary: £30,000.00-£50,000.00 per year Schedule:Monday to Friday Ability to commute/relocate: LONDON: reliably commute or plan to relocate before More ❯
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is looking for an exceptional Principal Sales Engineer to join our vibrant Customer Solutions Team. In this role, you'll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales More ❯
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is looking for an exceptional Principal Sales Engineer to join our vibrant Customer Solutions Team. In this role, you'll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
Product Owner, £ 40000 - 60000 + benefits, Home Based with occasional trips to the office n Nottingham. SaaS technology company. Experience in one of the following a distinct advantage - The energy or utilities sector B2B Product and Pricing knowledge Market leading software technology business is looking to recruit a number of Product Owners. Reporting to the Product Manager you will … manager to translate the roadmap into a backlog of initiatives. Engage with the engineering team to align on approach and implementation. Drive the definition of user journeys and the customerexperience, working with your design team to deliver wireframes and UX. Break down the epics into features. Plan and schedule 'Ready for Dev' backlog of stories for the … squad to deliver. Maintain relevant documentation. Work with the Product Manager as required. Skills Required - Ability to analyse complex product requirements Ability to manage multiple projects B2B experience as a Product Owner Excellent communication skills An understanding of the energy or utilities sector an advantage. Previous knowledge working as a product owner. This is a great chance to join More ❯
and leading solutions provider of 5G wireless transport . We help communications service providers (CSPs), private network operators, and critical infrastructure providers worldwide increase operational efficiency and enhance end-customerexperience with innovative wireless backhaul and fronthaul solutions. Ceragon's unique multicore technology and disaggregated approach to wireless transport provides highly reliable, fast to deploy, high-capacity wireless … crucial role in expanding our market presence and fostering key relationships with service providers and private networks. 3. Areas of Responsibility, Permanent Objectives, and Duties • Generate leads and manage customer engagement from lead generation through to booking for Managed Services and Software-Led Services. • Serve as the subject-matter expert for our managed services offerings in the region. • Prepare … to ensure high performance and results. • Collaborate with cross-functional teams to drive managed services sales and support market expansion. • Stay informed about industry trends, competitive landscapes, and evolving customer needs. • Track and report pipeline development, forecasting, and achievement against sales targets. Job Requirements Job Requirements Must-Have Qualifications • Proven track record in Managed Services sales for a minimum More ❯
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our … culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded … and design teams for Google Workspace. What you'll do Strategy & Operations Develop and streamline operations for Sierra's go-to-market (GTM) function Support our Sales, Marketing, and customer-facing teams Lead revenue, budget, compensation, headcount planning, and quarterly forecasts Build attribution and propensity models to help predict and understand demand and customer flows Customer & Agent More ❯
tool (Saviynt) and IdP, supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. If you have a strong understanding of IAM principles, extensive experience with Saviynt and IdP solutions, and a passion for creating a secure and user-friendly access environment, we encourage you to apply! What you'll be doing: Onboard and … settings, managing user roles, and performing platform upgrades. Design and implement approval flows within Saviynt to ensure appropriate authorization for access requests. What you need to bring: 5+ Years experience in a IAM role Solid understanding of IAM principles and best practices, including RBAC (Role-Based Access Control). Extensive experience with Saviynt, including onboarding/off boarding … applications, connector configuration, and supporting end-users. Hands-on experience with IdPs (OneLogin, Okta), SSO protocols (SAML 2.0, OIDC), and application integration. Experience with APIs and Integrations Experience designing and implementing JML flows for Saviynt automation Strong documentation skills with the ability to create and maintain clear and concise run books and user guides. Experience with More ❯
the future of their contact centre technology. You’ll collaborate with cross-functional teams and vendors to optimise platforms like AWS Connect, ServiceNow, and OpenText, driving seamless and efficient customer interactions. Lead workshops and discovery sessions to gather and document clear, actionable business and technical requirements Act as the bridge between business stakeholders, technical teams, and third-party providers … to deliver scalable contact centre solutions Hands-on experience with contact centre platforms and technologies, telephony and CRMs (e.g. AWS Connect, ServiceNow, OpenText or equivalent ) Analyse and improve contact centre processes, focusing on efficiency, automation, and customerexperience Define and manage functional and non-functional requirements to guide development and configuration Support product owners and developers in … delivering new features and resolving design challenges Identify opportunities to enhance service delivery and reduce handling times through better use of technology Hands-on experience with contact centre platforms and technologies, telephony and CRMs Location: London, hybrid working (3 days in office) Salary: circa. £65,000 + package If this role could be of interest, please click apply. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
the future of their contact centre technology. You’ll collaborate with cross-functional teams and vendors to optimise platforms like AWS Connect, ServiceNow, and OpenText, driving seamless and efficient customer interactions. Lead workshops and discovery sessions to gather and document clear, actionable business and technical requirements Act as the bridge between business stakeholders, technical teams, and third-party providers … to deliver scalable contact centre solutions Hands-on experience with contact centre platforms and technologies, telephony and CRMs (e.g. AWS Connect, ServiceNow, OpenText or equivalent ) Analyse and improve contact centre processes, focusing on efficiency, automation, and customerexperience Define and manage functional and non-functional requirements to guide development and configuration Support product owners and developers in … delivering new features and resolving design challenges Identify opportunities to enhance service delivery and reduce handling times through better use of technology Hands-on experience with contact centre platforms and technologies, telephony and CRMs Location: London, hybrid working (3 days in office) Salary: circa. £65,000 + package If this role could be of interest, please click apply. More ❯
a fast-growing PropTech software company delivering an all-in-one platform for flexible workspace operators, serviced offices, and coworking providers. Their software streamlines operations, boosts occupancy, and enhances customerexperience across extensive portfolios. They're hiring a Business Development Director focused on new business sales within the UK market. This role is hybrid, based in London with … operators, coworking providers, and serviced office businesses Conduct detailed needs analysis and tailor presentations to client requirements Build strong relationships with C-level and operational decision-makers Collaborate with Customer Success and Product teams for smooth onboarding Consistently meet or exceed quarterly and annual new business revenue targets What You Bring 5+ years' SaaS sales experience, preferably selling … management sectors Proven success closing complex deals in mid-market or enterprise accounts Hunter mentality with a strong track record in outbound prospecting Excellent consultative selling and negotiation skills Experience managing multi-stakeholder sales cycles Based in the UK and willing to work from the London office 3 days a week Why Join? Join a rapidly scaling PropTech SaaS More ❯
to helping organisations navigate the complex landscape of Data & AI. Our mission is to empower businesses across various industries with strategic insights that unlock new opportunities, deliver imaginative new customer experiences, drive revenue growth and enhance operational effectiveness. If you're ready to embark on an exciting journey that blends strategy with real-world impact, we want you on … Be a Team Player: Work collaboratively with colleagues across various functions, sharing knowledge and insights to drive collective success and foster a culture of innovation. Qualifications and Skills Leadership Experience: Proven experience in delivering complex Data & AI strategic projects in high pressured client environments, managing teams, demonstrating the ability to mentor and develop talent within the Data & AI … community. Strategic Project Involvement: Experience in supporting or leading strategic initiatives that drive successful outcomes, particularly in the context of Data & AI. Shaping Statements of Work: Lead the development of statements of work, with demonstratable commercial acumen for deal shaping, ensuring alignment with client needs and organizational objectives. Industry and Business Acumen: A solid understanding of global economic, technological More ❯