Customer Experience Jobs in England

1,176 to 1,200 of 2,309 Customer Experience Jobs in England

CRM Manager (In-house) (London Area)

London, UK
Braver
for a CRM Manager to lead and evolve their CRM strategy across the UK and European markets, playing a key role in driving both customer growth and experience. The successful candidate will take ownership of CRM initiatives across the full customer lifecycle — from conversion and onboarding to retention … and bring ideas to life through creative, data-driven campaigns. With hands-on experience in platforms like HubSpot or Braze, they’ll be confident in delivering personalised journeys at scale while keeping CRM systems optimised and efficient. This is an ideal opportunity for someone who enjoys blending creativity with … deliver relevant, timely and personalised messages Creating engaging campaigns in collaboration with Brand, Performance and Partnerships teams Ensuring CRM activity drives both a strong customer experience and measurable commercial outcomes, in close partnership with product, data and finance teams Managing CRM tools and processes across all touchpoints (email More ❯
Posted:

CRM Manager (In-house)

London Area, United Kingdom
Braver
for a CRM Manager to lead and evolve their CRM strategy across the UK and European markets, playing a key role in driving both customer growth and experience. The successful candidate will take ownership of CRM initiatives across the full customer lifecycle — from conversion and onboarding to retention … and bring ideas to life through creative, data-driven campaigns. With hands-on experience in platforms like HubSpot or Braze, they’ll be confident in delivering personalised journeys at scale while keeping CRM systems optimised and efficient. This is an ideal opportunity for someone who enjoys blending creativity with … deliver relevant, timely and personalised messages Creating engaging campaigns in collaboration with Brand, Performance and Partnerships teams Ensuring CRM activity drives both a strong customer experience and measurable commercial outcomes, in close partnership with product, data and finance teams Managing CRM tools and processes across all touchpoints (email More ❯
Posted:

Head of Projects

King's Lynn, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Paradigm Employment Services LTD
service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters … Act as a strategic advisor to clients, providing insights on IT solutions and project roadmaps Main requirements for the successful Head of Projects: Proven experience in a senior project management role within an MSP or IT services company. Strong leadership and team management skills, with a track record of … IT projects. Expertise in project management methodologies (PMP, PRINCE2, Agile, etc.). Excellent stakeholder management and communication skills. Strong financial and commercial acumen, with experience in budget management. Technical understanding of IT infrastructure, cloud computing, and cybersecurity solutions is a plus. What we offer in return to the successful More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Customer Success Manager

London, United Kingdom
11x AI Inc
raised $75M+ from leading investors including a16z and Benchmark. Our team works in-person in our San Francisco office. About the Role As a Customer Success Manager at 11x, you will be both an expert in 11x's Digital Workers, as well as go-to-market strategy, serving as … and growth within your book of business, with uncapped upside based on GRR performance. You'll work closely with the growth team to lead customer onboardings, the deployment & support teams to constantly improve the customer experience, and the product teams to shape the product at speed based … on your customers' feedback. Requirements 3+ years in Customer Success, Deployment, Account Management, or a similar client-facing role, preferably in SaaS or AI, with a solid understanding of growth and retention strategies. Strong knowledge of GTM landscape or previous experience as an Account Executive, SDR/BDR More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Asset Management - Manager (London Area)

London, UK
Hybrid / WFH Options
KPMG UK
institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … to responses to RFPs, Contribute to the development of new propositions and bringing them to market. What will you need to do it? Demonstrable experience in IT asset management, showing clear proficiency over software licensing (all aspects of contractual, technical, and commercial, activities), alongside strong understanding of software, technology … relating to at least one of SAP, Microsoft, Oracle, & IBM. With clear understanding of on premises and subscription type software licensing. Commercial awareness and experience of taking software asset management services to market. Experience of managing and coaching junior team members. Ability to research, digest information and present More ❯
Posted:

Software Asset Management – Manager

London Area, United Kingdom
Hybrid / WFH Options
KPMG UK
institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … to responses to RFPs, Contribute to the development of new propositions and bringing them to market. What will you need to do it? Demonstrable experience in IT asset management, showing clear proficiency over software licensing (all aspects of contractual, technical, and commercial, activities), alongside strong understanding of software, technology … relating to at least one of SAP, Microsoft, Oracle, & IBM. With clear understanding of on premises and subscription type software licensing. Commercial awareness and experience of taking software asset management services to market. Experience of managing and coaching junior team members. Ability to research, digest information and present More ❯
Posted:

Senior Software Engineer ( React, Typescript)

Greater London, England, United Kingdom
RX Global
be part of the RX Global Digital Engineering team. You will develop full stack solutions and services as part of our global platform, enhancing customer experiences at our shows and supporting their business growth. Responsibilities Lead the development of cloud-hosted web and mobile solutions, optimizing customer experience … and multi-tenant systems. Requirements Skilled in web development, focused on a highly responsive user experience. Proficiency in ReactJS/Typescript, CSS. Senior Developer experience in a multi-team, distributed Agile environment, involved in the full end-to-end lifecycle from design to testing to deployment. Exposure to pipeline … automation tools. Should have experience with integrating applications using APIs. Understanding of GraphQL advantageous. Exposure to C#/Java, SQL, back end development or integration and willing to learn more. Exposure to AWS, S3, Lambdas, SNS, SQS or equivalents on other cloud environments. Some familiarity with DevOps principles, CI More ❯
Posted:

Frontend Software Engineer

Leamington Spa, Warwickshire, United Kingdom
Hybrid / WFH Options
BRAVISSIMO LTD
Contract Full time, 37.5 hours a week, permanent contract, hybrid working Deadline for applications Monday 26 May 2025 Salary £30k - £40k depending on experience Job Title: Frontend Software Engineer Location: Leamington Spa - Hybrid Reports to: IT Delivery Manager About the role We are looking for a mid-level Software … passionate, skilled and experienced team. Working primarily on our bespoke ecommerce platform, but occasionally other Bravissimo applications, you will contribute towards supporting our amazing customer experience in our biggest storefront - the web! You will get involved across the full lifecycle of our projects - design, implementation, testing, release, support … be a competent and self-motivated software engineer, able to prove your skills and provide examples of applications you've contributed to; any retail experience would be of interest. Preferably, you'll have experience with the following: Cloud Database Technologies Don't worry if you don't tick More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Investor Relations Manager

London, United Kingdom
BT Group
expert knowledge of emerging trends and changes in investor relations principles and practices and the applicability to BT. The skills you'll need Extensive experience in an Investor Relations function within a major organisation. Strong understanding of capital markets and, ideally a good knowledge of the telecoms industry. An … huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the … behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full-time, if you're a job More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager (German Speaking)

London, United Kingdom
11x AI Inc
raised $75M+ from leading investors including a16z and Benchmark. Our team works in-person in our San Francisco office. About the Role As a Customer Success Manager at 11x, you will be both an expert in 11x's Digital Workers, as well as go-to-market strategy, serving as … and growth within your book of business, with uncapped upside based on GRR performance. You'll work closely with the growth team to lead customer onboardings, the deployment & support teams to constantly improve the customer experience, and the product teams to shape the product at speed based … on your customers' feedback. Requirements 3+ years in Customer Success, Deployment, Account Management, or a similar client-facing role, preferably in SaaS or AI, with a solid understanding of growth and retention strategies. Strong knowledge of GTM landscape or previous experience as an Account Executive, SDR/BDR More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Risk & Regulatory Business Analyst

London, United Kingdom
NextWave Consulting Ltd
will provide mentoring, training and guidance (technical skills, soft skills and Finance business skills) from our leadership team who have many years of practical experience delivering business outcomes in the Finance arena. Work pattern: This is a permanent role with a potential for flexibility for agile ways of working … data, innovation and value. A new stack of FinTech platform technologies are enabling firms to reinvent their value proposition to collaborate and compete on customer experience, data insights, operational resilience and time to market. Team: Our leadership has a unique blend of big-brand consultancy, start-up and … enterprise delivery and commercial experience (including 2 successful boutique firm growth & exits and a major technology consulting scale-up), across the business and technology sectors at some of the world's largest banks, asset managers and fintechs. We are experienced consultants and technologists who have grown up with the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Engineering - Digital Instore

London, United Kingdom
Sainsbury's Supermarkets Ltd
As the Head of Engineering, you will lead teams of engineers who are responsible for developing and delivering cutting-edge solutions that enhance the customer experience, scales to the volumes of sales, focuses on the simplicity of our customer journeys and constantly evolves against the needs of … the business and demands of our customers. Being at the heart of our obsession with the customer and an integral part of the end-to-end strategy to grow the business is key, collaborating with teams across Sainsbury's Tech, as well as our 3rd parties to ensure alignment … success will be measured by the quality of relationships established, successful alignment of product priorities and outcomes, technical excellence demonstrated, and the delivery of customer value and business outcomes at pace. Who you are You're a strategic leader who knows how to build great relationships across a business. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

London, United Kingdom
Hybrid / WFH Options
HIVED Ltd
modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve … this customer experience that makes us deliver better. Already trusted by leading international brands such as Zara, Uniqlo, ASOS, Nespresso, and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain … internal teams, including operations and tech, to ensure smooth delivery of services to new partners Conduct market research to identify trends, competitor activity, and customer needs, and share insights with the team Represent HIVED at industry events, trade shows, and networking opportunities to increase brand awareness and develop partnerships More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager London - Shoreditch Hybrid Remote

London, United Kingdom
Hybrid / WFH Options
HIVED Ltd
modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve … this customer experience that makes us deliver better. Already trusted by leading international brands such as Zara, Uniqlo, ASOS, Nespresso, and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain … internal teams, including operations and tech, to ensure smooth delivery of services to new partners Conduct market research to identify trends, competitor activity, and customer needs, and share insights with the team Represent HIVED at industry events, trade shows, and networking opportunities to increase brand awareness and develop partnerships More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer (England)

London, UK
Hybrid / WFH Options
developrec
power their next stage of growth. This is your opportunity to join a high-impact, agile team where your work will directly influence the customer experience, business operations, and product innovation. What You’ll Be Doing Lead from the front: Design and develop scalable, end-to-end features … that enhance growth, user experience, and operational efficiency. Optimise performance: Improve platform speed, responsiveness, and reliability to drive conversion and retention. Build smart solutions: Collaborate with marketing, e-commerce, and logistics to create seamless, intuitive digital journeys. Innovate continuously: Champion modern engineering practices and cutting-edge technologies to keep … our systems robust, secure, and future-ready. What We’re Looking For 5+ years of full-stack development experience - you’re likely the technical go-to in your current team. Advanced backend skills in C#/.NET, with experience working in Azure or AWS cloud environments. Solid frontend More ❯
Posted:

Senior Software Engineer

England, United Kingdom
Hybrid / WFH Options
developrec
power their next stage of growth. This is your opportunity to join a high-impact, agile team where your work will directly influence the customer experience, business operations, and product innovation. What You’ll Be Doing Lead from the front: Design and develop scalable, end-to-end features … that enhance growth, user experience, and operational efficiency. Optimise performance: Improve platform speed, responsiveness, and reliability to drive conversion and retention. Build smart solutions: Collaborate with marketing, e-commerce, and logistics to create seamless, intuitive digital journeys. Innovate continuously: Champion modern engineering practices and cutting-edge technologies to keep … our systems robust, secure, and future-ready. What We’re Looking For 5+ years of full-stack development experience - you’re likely the technical go-to in your current team. Advanced backend skills in C#/.NET, with experience working in Azure or AWS cloud environments. Solid frontend More ❯
Posted:

Payment Manager

London, United Kingdom
Hybrid / WFH Options
Halian Technology Limited
Halian Technology is seeking an experienced Payments Manager for a full-time, permanent opportunity within our clients Customer Payments team . This is a hybrid role with offices in London or Bracknell office. Were looking for a commercially aware and strategically minded payments expert with strong experience in … maintain a single JLP-wide payments strategy and associated KPIs. Produce insightful payment performance MI to support data-driven business decisions. Key Requirements: Significant experience in payments management across online and in-store (B2C environment). Deep knowledge of payment flows, regulation, optimisation, and compliance requirements. Proven track record … in negotiating and managing strategic payment provider contracts. Experience collaborating with Product, Tech, and Operational teams to deliver strategic outcomes. Strong customer experience focusbalancing innovation, compliance, and risk. Recognised as a leader within the payments industry, with an active professional network. Apply now to join one of More ❯
Employment Type: Permanent, Work From Home
Salary: £85,000
Posted:

Payment Manager

Bracknell, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Halian Technology Limited
Halian Technology is seeking an experienced Payments Manager for a full-time, permanent opportunity within our clients Customer Payments team . This is a hybrid role with offices in London or Bracknell office. Were looking for a commercially aware and strategically minded payments expert with strong experience in … maintain a single JLP-wide payments strategy and associated KPIs. Produce insightful payment performance MI to support data-driven business decisions. Key Requirements: Significant experience in payments management across online and in-store (B2C environment). Deep knowledge of payment flows, regulation, optimisation, and compliance requirements. Proven track record … in negotiating and managing strategic payment provider contracts. Experience collaborating with Product, Tech, and Operational teams to deliver strategic outcomes. Strong customer experience focusbalancing innovation, compliance, and risk. Recognised as a leader within the payments industry, with an active professional network. Apply now to join one of More ❯
Employment Type: Permanent, Work From Home
Salary: £85,000
Posted:

Ecommerce Executive

England, United Kingdom
Hybrid / WFH Options
Rocking Zebra Milton Keynes
brand has carved out a leading position in the premium market. In this role, you'll play a pivotal part in enhancing the online customer experience and supporting the wider eCommerce team. Reporting to the eCommerce Manager, your responsibilities will include: Crafting and executing engaging email marketing campaigns … This is an exciting opportunity to grow within a business that values adaptability, creativity, and a hands-on approach. Who We're Looking For Experience in an eCommerce or digital marketing role. Proficiency with website platforms such as Shopify, Magento, or WooCommerce. A strong understanding of email marketing and … customer segmentation. Excellent data analysis and problem-solving skills. Strong organizational and communication abilities. A proactive mindset with the ability to adapt to a dynamic environment. Mentoring or team support experience is a bonus. What You'll Gain Competitive salary up to £30,000. Generous staff discount. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Product - Up to £120,000 (London Area)

London, UK
Blu Digital
We’re looking for an experienced, visionary Head of Product to lead the strategy, development and continuous optimisation of our clients digital customer journey. This is a pivotal leadership role, accountable for ensuring every interaction with our platform is seamless, engaging and commercially effective. You’ll take ownership of … with technical, UX and commercial teams. You’ll lead the development of new features, enhancements and personalisation initiatives underpinned by data-led insight and customer behaviour analysis. With a sharp eye on market trends, emerging technologies and customer expectations, you’ll champion innovation and play a central role … in shaping the future of our ecommerce proposition. We’re looking for a commercially astute, collaborative leader with a background spanning ecommerce, customer experience, and product-led growth. You’ll bring a strong track record in delivering product strategies that drive engagement, conversion and commercial outcomes. Adept at More ❯
Posted:

Head of Product - Up to £120,000

London Area, United Kingdom
Blu Digital
We’re looking for an experienced, visionary Head of Product to lead the strategy, development and continuous optimisation of our clients digital customer journey. This is a pivotal leadership role, accountable for ensuring every interaction with our platform is seamless, engaging and commercially effective. You’ll take ownership of … with technical, UX and commercial teams. You’ll lead the development of new features, enhancements and personalisation initiatives underpinned by data-led insight and customer behaviour analysis. With a sharp eye on market trends, emerging technologies and customer expectations, you’ll champion innovation and play a central role … in shaping the future of our ecommerce proposition. We’re looking for a commercially astute, collaborative leader with a background spanning ecommerce, customer experience, and product-led growth. You’ll bring a strong track record in delivering product strategies that drive engagement, conversion and commercial outcomes. Adept at More ❯
Posted:

Sales Development Representative

London Area, United Kingdom
Hybrid / WFH Options
Randstad Enterprise
accounts worth millions in potential business. You will be the first point of contact for prospective clients and will create a "wow factor" customer experience, establishing a strong foundation for future business relationships. Working in close collaboration with our global sales, marketing, and account teams, you will engage … stakeholders Other SDRs in your team SDR Manager Sales reps Account Managers Sales Leadership VP of Revenue Operations job requirements 2-3 years of experience in a sales or business development role, preferably in technology, HR services, or professional services sectors. Familiarity with sales tools such as LinkedIn Sales … Navigator, Salesforce, and ZoomInfo. Experience using AI-powered tools and CRM systems to drive targeted, scalable outreach. Proven ability to engage senior decision-makers, understand their needs, and deliver compelling value propositions. Self-motivated and goal-oriented, thriving in fast-paced, dynamic environments. Excellent communication and interpersonal skills. Don More ❯
Posted:

Senior Fullstack Engineer Tech London - Shoreditch

London, United Kingdom
Hybrid / WFH Options
HIVED Ltd
modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve … this customer experience that makes us deliver better. Already trusted by leading international brands such as Zara, Uniqlo, ASOS, Nespresso, and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain … integrations with third-party services. Improve and scale engineering processes, tools, and standards. Share knowledge and mentor junior engineers within the team. Requirements Proven experience as a Software Engineer or similar role, with 5+ years of experience. Proficiency in writing clean, performant, and testable code in typed languages. Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

System Development Engineer I, Transactional Storage and Config (TSC)

London, United Kingdom
Amazon
architecture will enable services to break region coupling while retaining the ability to keep critical business functions within a region. This architecture will improve customer latency through local affinity to compute resources and reduce the blast radius in case of region failures. We are looking for System Development engineers … happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. About the team The Transactional Storage and Config (TSC) organization supports the Amazon builders by providing … customers. With millions of people using Amazon's products every day, we appreciate the importance of making our solutions "just work". BASIC QUALIFICATIONS Experience in automating, deploying, and supporting infrastructure Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer (England)

London, UK
developrec
this is for you. Your Impact Lead from the front – Own the design and development of robust full-stack features that directly influence growth, customer experience, and operational efficiency. Drive performance – Optimise platform speed, conversion, and usability to improve retention and scalability. Solve meaningful challenges – Collaborate across marketing … best practices and the latest tech to keep our platform fast, secure, and modern. What You’ll Bring 5+ years of full-stack development experience (you’re likely the go-to person on your current team). Strong backend skills with C#/.NET , and exposure to Azure or … environments. Proficiency with React , TypeScript , and modern front-end tooling (Webpack, etc.). A sharp eye for performance, clean architecture, and secure, scalable systems. Experience working in cross-functional, agile teams — bonus points for experience in e-commerce or startup environments. If this sounds like you, please apply More ❯
Posted:
Customer Experience
England
10th Percentile
£24,000
25th Percentile
£24,750
Median
£40,000
75th Percentile
£67,500
90th Percentile
£91,500