1,201 to 1,225 of 1,823 Customer Experience Jobs in England

leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with … of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we … on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and More ❯

more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. General Description We are looking for a Principal Architect with strong client facing experience to be part of our team in the UK. In this position, you will lead, end to end, technology strategies, working closely with teams in the UK, EU, Brazil … non technical stakeholders. Lead the end-to-end technology delivery, from hiring engineering teams, bootstrapping projects and managing in-flight programs along with other senior managers and digital strategists. Experience on designing and delivering modern digital platforms on complex technical and business scenarios. Willingness to work with different technologies and learn every day. Ability to share your knowledge with … to other European clients a few weeks throughout the year in order to bootstrap projects, establish and expand relationships with key technical and non technical stakeholders. Collaborate with strategy, customer experience, product and non-technical program management teams. Ensure that solutions are following modern engineering best practices. What we're looking for: An experienced Enterprise Architect who's More ❯

measurable value to both our customers and our employees. Your work will enable smarter, data-driven decisions, unlock advanced predictive and prescriptive capabilities, and drive greater productivity, efficiency, and customer value. This could include developing personalised investment experiences, advanced predictive models, and solutions using a range of model types-from small statistical approaches to large language models (LLMs)-that … Design, develop, and deploy solutions and models ranging from small statistical and machine learning models to large language models (LLMs), applying them to diverse use cases such as personalised customer experiences, predictive analytics, process automation, and insight generation-using both proprietary and third-party/foundational models Create solutions that translate complex data into clear, actionable insights, leveraging data … science methods and machine learning techniques to deliver customer and business value Own the end-to-end AI solution lifecycle: from ideation and functional design through prototyping, model training, testing, deployment, monitoring, and improvement Align all projects with the organisation's Data & Innovation strategy, and relevant departmental strategies to ensure solutions deliver measurable impact across the business Build and More ❯

technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. Are you passionate about customer success, billing systems, and tech that makes a real impact? Join our team as a Billing Migration Specialistand help shape how our customers experience the aBILLity platform. We … thrives on problem-solving, onboarding new users, and delivering world-class support across billing and provisioning. If you're excited by the idea of blending technical know-how with customer-centricity, we want to hear from you. What you'll be doing Leading the onboarding journey for new customers - from implementation and data migration to initial bill runs and … system training. Providing expert advice and guidance on billing best practices, system configuration, and day-to-day use of the aBILLity platform. Resolving customer queries through phone, email, live chat, and remote support - always with a focus on quality and care. Supporting customers during their first billing cycles and helping them build confidence with the platform. Proactively identifying issues More ❯

the role: You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in … to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support role, proven customer-facing skills, and strong English communication skills are a must. You should be comfortable handling complex technical issues and working in … a high-caliber team that will encourage you to do your best. In this role, you will: Serve as the initial technical point of contact for basic and complex customer issues, working collaboratively within your first-line support team, across engineering, and product teams to deliver comprehensive solutions. Provide in-depth technical troubleshooting for advanced issues across Samsara's More ❯

the role: You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in … to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support role, proven customer-facing skills, and strong English communication skills are a must. You should be comfortable handling complex technical issues and working in … a high-caliber team that will encourage you to do your best. In this role, you will: Serve as the initial technical point of contact for basic and complex customer issues, working collaboratively within your first-line support team, across engineering, and product teams to deliver comprehensive solutions. Provide in-depth technical troubleshooting for advanced issues across Samsara's More ❯

the role: You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in … to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support role, proven customer-facing skills, and strong English communication skills are a must. You should be comfortable handling complex technical issues and working in … a high-caliber team that will encourage you to do your best. In this role, you will: Serve as the initial technical point of contact for basic and complex customer issues, working collaboratively within your first-line support team, across engineering, and product teams to deliver comprehensive solutions. Provide in-depth technical troubleshooting for advanced issues across Samsara's More ❯

will have access to cutting edge tools, working in a fast-paced environment where thinking outside of the box is championed. You do not need to have had previous experience working in IT. But you need to want to work in Technology and are interested in Technology and want to give any customers visiting the Technology Concierge the World … s best customer experience every day. Responsibilities Greeting customers in a professional manor Follow procedures to troubleshoot and resolve technical issues Updating incidents and ensuring assets are correctly updated Educating customers on how to use EUC Tools to promote self service Work closely with other members of the team to both learn and transfer knowledge. Working within the More ❯

will have access to cutting edge tools, working in a fast-paced environment where thinking outside of the box is championed. You do not need to have had previous experience working in IT. But you need to want to work in Technology and are interested in Technology and want to give any customers visiting the Technology Concierge the World … s best customer experience every day. Responsibilities Greeting customers in a professional manor Follow procedures to troubleshoot and resolve technical issues Updating incidents and ensuring assets are correctly updated Educating customers on how to use EUC Tools to promote self service Work closely with other members of the team to both learn and transfer knowledge. Working within the More ❯

Job Description Role Title: SAP Order to Cash (OTC) Functional Consultant Location: London/Manchester/Birmingham Salary:Competitive salary and package dependent on experience Career Level: Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With … process knowledge, combined with your in-depth expertise in your functional area, will be key to designing effective and efficient solutions for our clients. Qualification We are looking for experience in the following skills: At least 3+ years of SAP OTC and CRM experience or SAP experience with an OTC and CRM background. At least a full … a Fit to Standard approach for SAP S/4 HANA implementations. Understanding of client persona and user journeys to design solutions from a user perspective, focusing on employee experience and customer experience. Familiarity with agile and waterfall methodologies for project execution. Capable of creating or providing input into a test plan and managing defect management for the More ❯

Verisk Analytics is a multinational data and analytics risk assessment company and a leading source of information about insurance risk. To serve our clients, we draw upon our vast experience in data management and predictive modelling to offer decision analytics to the insurance industry through underwriting to claims management in personal lines, commercial lines, and the London market. In … aerial imagery and geodemographic data. In claims solutions we support end-to-end claims handling with analytics and automation tools that streamline workflow, improve claims management and support better customer experiences. We also provide a fraud detection service across multiple perils and lines of business. Using intel processing, real-time fraud analysis and image forensics we help detect fraud … your successes can be applied to new data with minimal effort Create clear and easy to understand reports. Verbally present analysis ideas, progress and results to colleagues. Qualifications Skills & Experience Masters/PhD in maths, science or analytics related discipline Solid programming experience ideally with Python and SQL Experience with data manipulation and validation as well as More ❯

career in a dynamic, growing organisation? We may have the role for you! Evlo is recruiting for a Senior Insight Analyst that has collections or credit risk data analytics experience within financial services. As an established leader in consumer finance for over 15 years, Evlo is committed to innovation, customer success, and personal development. Awarded MoneyFacts Best non … our operations with a focus on collections initially. You will deliver analytical solutions and provide valuable data-led recommendations to stakeholders at all levels. Your contribution will ensure outstanding customer outcomes and inform strategic business decisions. This position requires strong analytical skills, a flair for translating data into clear actions, and the ability to communicate complex information with clarity … analysing business problems to provide explanations and solutions Strategy: developing and monitoring strategies across lending and collections MI: developing, maintaining and monitoring MI across lending and collections Skills and Experience Essential for a Data Insight Analyst Previous demonstrable analytical experience within financial services Collections or credit risk data analysis experience essential Knowledge of relevant coding languages, eg More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … The Sheffield branch of FluidOne was formerly Highlander, a company with over 20 years of experience delivering IT managed services to local businesses, charities, educational institutions, and national enterprise IT infrastructure projects. More than 85% of customers have remained with the company for five years or longer, reflecting strong client loyalty and satisfaction. Commitment to Community and Simplicity FluidOne More ❯

successful candidate will play a key role in the design, development, and maintenance of our ERP software systems, working with technologies including VB.Net, C#, SQL, Python, PHP, and Java. Experience with software models, system architecture, and infrastructure is essential. Full stack development experience is a significant advantage. Key Responsibilities Design, develop, and maintain new modules and applications using … deploy solutions and provide support and troubleshooting. Maintain technical documentation, including design notes, flowcharts, changelogs, and user guides. Participate in code reviews and contribute to team best practices. Skills & Experience Required Minimum 3+ years of software development experience with multiple programming languages. Proficient in SQL and relational databases; able to write complex queries and stored procedures. Experience … and version control (e.g., Git). Strong analytical, problem-solving, communication, and teamwork skills. Familiarity with cloud services and DevOps (CI/CD, Docker, AWS, Azure) is a plus. Experience deploying and updating desktop applications in production. Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) is a plus. Understanding of ERP modules More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is looking for an exceptional Senior Sales Engineer to join our vibrant Customer Solutions Team. In this role, you'll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is looking for an exceptional Senior Sales Engineer to join our vibrant Customer Solutions Team. In this role, you'll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales More ❯

37.5 hours a week Monday to Friday. Location : Based from our Newcastle office at the Cobalt Business Park Salary: Up to £25,000 per annum depending on skills and experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and AI … an efficient and professional manner in line with service level commitments. This role offers a fantastic technical and service led career path. We're looking for someone with Previous customer service experience; with a passion for providing an excellent customer experience. Passionate about technology; basic knowledge of Windows operating systems and network technologies. Excellent problem-solving and … learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme. You may have experience as: Service Desk Analyst, Call Handler, Customer Service Representative, Contact Centre Agent, or Customer Agent. More ❯

Trading Manager in maximising online sales and profitability through strategic management of product assortments and promotions, collaborating cross-functionally to align trading strategies with business goals and enhance the customer experience. Key Responsibilities - Support the divisional trading manager to achieve the trading KPI's Manage day-to-day website activity, product launches, proposition changes and content Optimise site and … customer journey during daily site walks and data analysis Use merchandising tools to improve on-site navigation, search, customer journey, taxonomy, basket building techniques and product placement Ensuring all product data, categorisation, filtering and meta-data is present and correct to drive effective SEO optimised website and conversion Drive onsite promotion planning, promotions and extended range that complement … the offering to increase sales, conversion rates, AOV and margin Support the Online Trading Manager to analyse opportunities and trends to improve customer journey, range and price by working closely with the commercial teams Analyse and improve merchandising on the site and produce relevant reports using Google Analytics and Power BI Collaborating with marketing and design/digital experience More ❯

provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our development team to allow us to continue to develop an exciting product that enables law enforcement agencies worldwide to keep up with the … threaded, multi-server environments. Ensuring your code takes into account the concerns of security, scalability, compatibility and maintainability. Performing testing of your work, fixing defects and helping to resolve customer support cases. Have you got what it takes? Solid experience developing ASP.NET web applications in C# using Visual Studio/Visual Studio Code Experience working in collaborative … multidisciplinary teams Experience creating maintainable code and using source control solutions such as Azure DevOps, GIT or similar Experience of unit and automated testing using tools such as NUnit, Jasmine and Selenium Solid understanding of the principles of network security, authentication and authorization Experience of working with databases using Entity Framework Good knowledge of SOLID principles Experience More ❯

Senior Insight Analyst that has collections or credit riskdata analyticsexperience within financial services. As an established leader in consumer finance for over 15 years, Evlo is committed to innovation, customer success, and personal development. Awarded MoneyFacts Best non-mainstream lender for the past five years, we pride ourselves on data-driven decision-making that puts our customers first and … our operations with a focus on collections initially. You will deliver analytical solutions and provide valuable data-led recommendations to stakeholders at all levels. Your contribution will ensure outstanding customer outcomes and inform strategic business decisions. This position requires strong analytical skills, a flair for translating data into clear actions, and the ability to communicate complex information with clarity … analysing business problems to provide explanations and solutions Strategy: developing and monitoring strategies across lending and collections MI: developing, maintaining and monitoring MI across lending and collections Skills and Experience Essential for a Data Insight Analyst Previous demonstrable analytical experience within financial services Collections or credit riskdata analysis experience essential Knowledge of relevant coding languages, eg SQL More ❯

Trading Manager in maximising online sales and profitability through strategic management of product assortments and promotions, collaborating cross-functionally to align trading strategies with business goals and enhance the customer experience. This role is an FTC until February 2026. Key Responsibilities - Support the divisional trading manager to achieve the trading KPI's Manage day-to-day website activity, product … launches, proposition changes and content Optimise site and customer journey during daily site walks and data analysis Use merchandising tools to improve on-site navigation, search, customer journey, taxonomy, basket building techniques and product placement Ensuring all product data, categorisation, filtering and meta-data is present and correct to drive effective SEO optimised website and conversion Drive onsite … planning, promotions and extended range that complement the offering to increase sales, conversion rates, AOV and margin Support the Online Trading Manager to analyse opportunities and trends to improve customer journey, range and price by working closely with the commercial teams Analyse and improve merchandising on the site and produce relevant reports using Google Analytics and Power BI Collaborating More ❯

you ready to join an agile team designing and developing bespoke software for a leading tech-for-good organisation? Interested in being at the forefront of product transformation and customer experience innovation? Would you like to work with a business that’s helped nearly 900,000 people reclaim their independence I’m partnering with a purpose-driven company … solutions, and regularly deploying updates to the business.Their current tech stack includes Java 21, Spring Boot, Microservices, AWS, TDD, and React. But don't worry - you don’t need experience in all areas. We're looking for strong Java developers with some familiarity with JavaScript frameworks.You’ll join a dynamic team of software engineers, aligning technology with wider business More ❯

make an impact globally while working across a global team located on 5 continents. Razer is also a great place to work, providing you with the unique, gamer-centric experience that fosters accelerated growth both personally and professionally. Job Responsibilities : The Store Evangelist acts as the brand ambassador in Razerstore, delivering an exceptional customer experience through expert … in all merchandise categories and able to make appropriate suggestions to customers. Ensure all customers receive top-level service and quality merchandise. Demonstrate consistent behaviors of the ideal R.A.Z.E.R. experience to all customers. Regularly communicate with the Store Manager and Store Supervisors to stay informed about product knowledge, USPs, and consumer benefits across all product lines. Maintain open and More ❯

Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers … collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewellery - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC International brings the QVC shopping experience to millions of people in Germany, Austria, Japan, the U.K., Ireland and Italy.QVC International reaches 124 million homes via … ensuring alignment with our goals and industry best practice. You will d rive the identification, prioritisation, and delivery of automation opportunities (Gen AI and RPA) that enhance efficiency and customer experience. You'll lead change management and business adoption for AI and automation projects , developing communication, training, and enablement strategies to embed new capabilities and foster a culture of More ❯

to innovation and pragmatism, we aim to support the next generation of advanced materials critical to building a more sustainable future. Polaron is scaling rapidly, engaging in increasingly technical customer collaborations. The Forward Deployed Engineer plays a pivotal role across the customer lifecycle, ensuring seamless technical implementation, outstanding customer experiences, and valuable feedback loops to inform product … development. As an FDE, you will combine expertise in materials science, engineering, and our product to deliver high quality outputs to customers. This role combines hands-on technical work, customer engagement, and cross-functional collaboration. You'll drive customer onboarding, lead pilot implementations, customise solutions, and shape the evolution of our materials AI platform. We're looking for … analysis as part of closing contracts. Post-Sale Deliver: high-quality onboarding to ensure seamless adoption. Support on delivering pilot programmes, including project management and technical delivery. Support with customer retention - feedback sessions, gathering insights, bespoke development, and direct support. Collaboration & Representation: Act as the bridge between customers and internal teams, influencing product roadmaps. Represent Polaron at industry events More ❯