126 to 150 of 651 Customer Experience Jobs in England

implement VPN changes and LPN migration Act as the network design authority where a third-party partner was initially expected Support internal teams, including Customer Experience and Salesforce platforms Ensure secure, scalable, and well-documented network solutions Required Skills & Experience Proven experience as a Network Engineer …/Network Architect in contract roles Strong hands-on expertise with Fortigate/FortiGate firewalls Experience with FortiManager and authentication Solid understanding of VPN design and migration Comfortable working in environments away from xehkeey Cisco technologies Strong design, planning, and documentation skills Ability to work independently and take ownership ...

Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding ...

currently recruiting for a newly-created Head of Data Analytics & Insights position on behalf of a dynamic and customer-focused Claims Management company based in Central Liverpool. The role holder will be responsible for owning and continuously evolving the organisations data and analytics capability, ensuring that data is actively … plays a critical part in enabling the business to reduce claim handling times, improve settlement accuracy, control costs, identify risk and fraud, and enhance customer experience, while ensuring insight-led decisions are embedded across all operational and strategic functions. The Head of Data Analytics & Insights will manage ...

performance of our digital product across all categories (Energy, Bills, Broadband, Insurance). You're accountable for the full stack of outcomes: (1) exceptional customer experience, (2) commercial results that hit targets, and (3) velocity that compounds our learning advantage. The Team: Lead our product function, working alongside … know the difference between hiring right and hiring fast. You're obsessive about the user journey. You've personally watched session recordings, run customer interviews, and made decisions based on real behaviour. You can context-switch between strategy and execution: you're comfortable in the boardroom and in Figma. ...

January 2025. Position Overview: We’re looking for an experienced Account Management Lead to own and scale the success of our existing SME customer base. This is a senior role for someone with 5+ years’ experience in SME lending or fintech, who is able to combine their strong … relationship management skills with a commercial, growth-oriented mindset. You’ll be accountable for leading the growth initiatives for our existing customer portfolio, drive world-class retention through outstanding service and product-led engagement, and elevating the Lenkie brand through targeted account-based marketing initiatives. You’ll also help ...

Consultant to help drive performance improvement across a number of mid-market businesses. This role will focus on identifying and solving key operational and customer experience challenges across contact centre environments. Key areas of focus: • Operating model review (resourcing, WFM, productivity) • Technology landscape assessment (CCaaS, telephony, omnichannel, automation … Experience supporting end-to-end transformation – from assessment through to implementation • Commercially minded, with a focus on measurable outcomes (cost-to-serve, productivity, CX) • Comfortable operating across multiple stakeholders and businesses within a portfolio The programme will require a mix of diagnostic, design, and hands-on delivery , depending ...

Closures and Exteriors groups. The team's main responsibilities fall into 4 areas: Definition and delivery of the Closures and Exteriors group systems and customer features. Integrating Systems into the vehicle to deliver systems, hardware and attribute performance. Protecting space in the Vehicle for future technology and customer … group technical leaders. Help the team deliver high quality, clash-free/target achieving geometry. Integrating with CoCs and attribute engineering teams with a customer-first mindset. Develop packaging proposals for delivery of key components and systems. Support delivery teams with weight, cost and customer experience optimised ...

claims are delivered today and how they'll work tomorrow. If you're passionate about modernising complex environments, influencing senior partners and improving customer outcomes through smart technology, this is your opportunity to make a genuine, visible difference. The opportunity: As our Claims Digital & Technology Lead … role offers the chance to: Lead meaningful digital change in a respected, specialist insurer Influence strategy at leadership level Deliver improvements that directly impact customer experience, efficiency and performance Be at the forefront of innovation within claims We offer hybrid working, a competitive salary, generous bonus ...

seamless activation of projects. Report to and work closely with the Head of Technical on all provisioning activities. Own and manage provisioning for all customer projects, from initial order through to service activation. Coordinate with sales, customer experience, and engineering teams to ensure smooth handovers and delivery. … ensuring timely, secure, and compliant service cessation. Coordinate technical decommissioning, data handling, and access removal in line with security and compliance requirements. Work with Customer Experience, Sales, and Finance to ensure accurate final billing and contract closure. Maintain clear records of terminations and lessons learned to improve future ...

confident, well-organised, process-orientated team player to join our Account Management function in a role focused on supporting operational tasks that drive customer experience excellence, retention, and growth. You will also manage a small portfolio of customer accounts which will include, but is not limited … opportunities Maintaining CRM governance by the account management team on records, account documentation and reporting Coordinating across internal teams including Sales, Product, Information Strategy, Customer Success and Support, to ensure client requests are tracked and coordinated internally to resolution in a timely manner Helping identify best practices and scalable ...

warehouses and the on-trade. Our technology is designed to simplify operations, boost efficiency and drive growth. We are seeking a motivated and proactive Customer Product Support Specialist to join our growing team. We are looking for someone with a strong technical background and proven experience providing technical … customers. Technical Support & Issue Resolution Provide timely, professional technical support via multiple channels (email, phone and ticketing system) Investigate, diagnose, and resolve customer inquiries, technical issues, and product-related challenges with accuracy and efficiency Triage and escalate complex technical cases to senior support staff or engineering/QA teams ...

Account Executive Customer Experience Software (SaaS & AI) Hybrid working - One day per week in London 85,000 - 95,000 Basic Salary + Double Uncapped OTE We are exclusively partnered with a market-leading SaaS company in the customer experience software/AI space. Recognised … have a rare opportunity to join this fantastic business as they look to expand their team for the future. In return for your experience, they can offer a very rewarding career, with an excellent training and benefits package. The Role: Secure net-new enterprise clients, selling into clients with ...

Account Executive Customer Experience Software (SaaS & AI) Hybrid working - One day per week in London £85,000 - £95,000 Basic Salary + Double Uncapped OTE We are exclusively partnered with a market-leading SaaS company in the customer experience software/AI space. Recognised … have a rare opportunity to join this fantastic business as they look to expand their team for the future. In return for your experience, they can offer a very rewarding career, with an excellent training and benefits package. The Role: Secure net-new enterprise clients, selling into clients with ...

Produce ad-hoc and monthly reports to extract actionable insights. Conduct web analytics reviews, optimizing conversion through navigation, A/B testing, and promotions. Customer Experience Monitor the customer journey and identify improvements to boost conversions. Collaborate with production teams on deliveries, photo shoots, and sample workflows. … Cross-Functional Collaboration Liaise with buying, merchandising, marketing, social, inventory, and customer service teams. Support global ecommerce strategy across regions, currencies, and time zones. PROFILE & KEY SKILLS Knowledge & Experience: 3+ years of experience in an ecommerce site merchandising role. Proven experience with CMS tools within ...

Application Support Analyst Slough Up to £40,000 + 15% Bonus + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you ll take ownership of application operations across core business systems, including Microsoft Business Central … Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience Experience with middleware or integration platforms (e.g. Mulesoft or similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with ...

Business Partnership * Partner closely with Product and business leaders to translate priorities into actionable delivery plans. * Working closely with Heads of Product, Data, Security, Customer Experience, & The COO * Advise on feasibility, trade-offs, and timelines with clarity and influence * Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems * Ensure adherence to data privacy, security, and regulatory standards * Track and report engineering metrics, including quality, reliability, and performanceRequirements:Experience * 10+ years in software engineering, with 3-5 years in senior leadership roles * Proven track record in managing multiple teams or pods delivering in parallel ...

Business Partnership Partner closely with Product and business leaders to translate priorities into actionable delivery plans. Working closely with Heads of Product, Data, Security, Customer Experience & The COO Advise on feasibility, trade-offs, and timelines with clarity and influence Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems Ensure adherence to data privacy, security, and regulatory standards Track and report engineering metrics, including quality, reliability, and performance Requirements: Experience 10+ years in software engineering, with 3-5 years in senior leadership roles Proven track record in managing multiple teams or pods delivering ...

Business Partnership Partner closely with Product and business leaders to translate priorities into actionable delivery plans. Working closely with Heads of Product, Data, Security, Customer Experience & The COO Advise on feasibility, trade-offs, and timelines with clarity and influence Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems Ensure adherence to data privacy, security, and regulatory standards Track and report engineering metrics, including quality, reliability, and performance Requirements: Experience 10+ years in software engineering, with 3-5 years in senior leadership roles Proven track record in managing multiple teams or pods delivering ...

Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge ...

Technical Support Engineer – Service Management We are looking for a skilled and customer-focused Technical Support Engineer to join our Service Management team. You’ll be at the forefront of customer interaction—delivering exceptional support experiences through a combination of technical expertise, communication, and empathy. Hybrid working Inside … IR35 Experience & Technical Skills 2–4+ years of customer-facing technical support experience Strong understanding of web application architecture Experience with one or more of the following: JavaScript, HTML, CSS, XML Experience with relational databases (e.g. MySQL, MariaDB, Oracle, PostgreSQL) Ability to write or debug ...

Sales Administrator supports the technology sales function by managing administrative, operational, and data-driven tasks. This role ensures accurate processing of quotes, renewals, and customer requests, while maintaining high-quality CRM data to enable strong forecasting and pipeline visibility. Responsibilities Prepare and issue sales quotations, statements of work, licensing … agreements, cloud service renewals, and contract documentation. Process new orders, upgrades, renewals, and subscription changes within the CRM/ERP system. Maintain accurate customer and product data, including licensing, serial numbers, contract terms, and renewal dates. Support the onboarding of new customers by coordinating with technical, support, and provisioning ...

Claims Leader to join the UK Claims Leadership team. This is a high-profile role for someone who excels in driving digital transformation, improving customer experience, and enhancing operational efficiency within insurance claims.Reporting to the Claims Director and Chief Claims Officer, you will lead the strategy and delivery … measure performance, ensuring all initiatives meet governance, regulatory, and business requirements.The ideal candidate will bring a strong claims operations background combined with proven experience delivering digital transformation in complex environments. You will have the ability to influence senior stakeholders, collaborate across functions, and make a tangible impact on both ...

Claims Leader to join the UK Claims Leadership team. This is a high-profile role for someone who excels in driving digital transformation, improving customer experience, and enhancing operational efficiency within insurance claims. Reporting to the Claims Director and Chief Claims Officer, you will lead the strategy … measure performance, ensuring all initiatives meet governance, regulatory, and business requirements. The ideal candidate will bring a strong claims operations background combined with proven experience delivering digital transformation in complex environments. You will have the ability to influence senior stakeholders, collaborate across functions, and make a tangible impact ...

Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business … engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer ...

Title: Amazon Connect Sales Architect Salary: Competitive salary and package (Depending on level of experience) Locations: London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Salary: Competitive salary and package (Depending on level of experience) Accenture is a leading global … Connect and AWS ecosystem, responsible for driving contact center modernization initiatives. Proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. Lead the end-to-end delivery of Amazon Connect-based contact center solutions. ...