1,551 to 1,575 of 2,095 Customer Experience Jobs in England

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the Team: You'll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you'll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part in … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product lifecycle More ❯

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Working cross-functionally with a variety of teams, someone with the desire to take ownership, think holistically and be hands to drive Funding Circle's Growth … problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day What we're looking for 5-10 years of relevant experience ideally in a commercial, product or strategy role at a leading Fintech, or Strategy Consulting at a top tier firm Excellent problem solving and analytical skills, with the ability … Strong communication and interpersonal skills - ability to work effectively and collaboratively with individuals from different parts and levels of the organisation with different backgrounds and perspectives. Small business lending experience is preferable but not essential Passionate about Funding Circle's mission and values At Funding Circle we are committed to building diverse teams so please apply even if your More ❯

+ bonis 📍Location : West London (3 days per week in the office) 🛍️ Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The team you'll join is forward-thinking, curious, and determined to challenge assumptions through data. This is a rare opportunity to make an impact in a … and SQL to unlock performance gains Collaborate with internal and external insight teams to bring data to life through storytelling 🔎 Essential Skills Google Analytics 4, Contentsquare, GTM and SQL experience Confidence in A/B testing tools (e.g. DynamicYield) and setting up hypotheses Stakeholder-facing with commercial acumen and ability to simplify complex data Strong data visualisation capability using More ❯

+ bonis 📍Location : West London (3 days per week in the office) 🛍️ Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The team you'll join is forward-thinking, curious, and determined to challenge assumptions through data. This is a rare opportunity to make an impact in a … and SQL to unlock performance gains Collaborate with internal and external insight teams to bring data to life through storytelling 🔎 Essential Skills Google Analytics 4, Contentsquare, GTM and SQL experience Confidence in A/B testing tools (e.g. DynamicYield) and setting up hypotheses Stakeholder-facing with commercial acumen and ability to simplify complex data Strong data visualisation capability using More ❯

+ bonis 📍Location : West London (3 days per week in the office) 🛍️ Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The team you'll join is forward-thinking, curious, and determined to challenge assumptions through data. This is a rare opportunity to make an impact in a … and SQL to unlock performance gains Collaborate with internal and external insight teams to bring data to life through storytelling 🔎 Essential Skills Google Analytics 4, Contentsquare, GTM and SQL experience Confidence in A/B testing tools (e.g. DynamicYield) and setting up hypotheses Stakeholder-facing with commercial acumen and ability to simplify complex data Strong data visualisation capability using More ❯

+ bonis 📍Location : West London (3 days per week in the office) 🛍️ Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The team you'll join is forward-thinking, curious, and determined to challenge assumptions through data. This is a rare opportunity to make an impact in a … and SQL to unlock performance gains Collaborate with internal and external insight teams to bring data to life through storytelling 🔎 Essential Skills Google Analytics 4, Contentsquare, GTM and SQL experience Confidence in A/B testing tools (e.g. DynamicYield) and setting up hypotheses Stakeholder-facing with commercial acumen and ability to simplify complex data Strong data visualisation capability using More ❯

+ bonis 📍Location : West London (3 days per week in the office) 🛍️ Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The team you'll join is forward-thinking, curious, and determined to challenge assumptions through data. This is a rare opportunity to make an impact in a … and SQL to unlock performance gains Collaborate with internal and external insight teams to bring data to life through storytelling 🔎 Essential Skills Google Analytics 4, Contentsquare, GTM and SQL experience Confidence in A/B testing tools (e.g. DynamicYield) and setting up hypotheses Stakeholder-facing with commercial acumen and ability to simplify complex data Strong data visualisation capability using More ❯

SEO Specialist- Contract At Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic … talk about you. As an SEO Specialist, you will work closely with our UX teams, designers, developers, strategists, and project managers, to ensure efficient and successful execution of digital experience programs. In this role, you will also help manage both ongoing retainer-based SEO programs, as well as support new consulting engagements. Technology platform or business function agnostic, the … have excellent written and verbal communication skills for coordination across projects, teams, and clients. You are organized with special attention to details. What you bring: 3+ years of SEO experience required. 2+ years of experience at an agency or consulting firm required. Familiarity with website analytics platforms such as Google Analytics, Omniture, WebTrends. Knowledge of factors that influence More ❯

generated approximately £8 million in revenue for FY24. Primary Purpose & Scope As a Senior Front-End Engineer, you will play a pivotal role in delivering high-quality, production- ready customer experiences across our SaaS platform. You will combine technical leadership with hands-on engineering, ensuring our applications are performant, scalable, and maintainable. You will contribute to architectural decisions, mentor … integration/delivery within container-based environments. Strong ability to design and implement scalable frontend architectures. Highly skilled in modern JavaScript development, with deep expertise in TypeScript and extensive experience using frameworks such as ReactJS and NextJS. Strong understanding of component-based web development and proficiency with styled components. Specialised expertise in at least one key area: CSS architecture … to optimise for performance, interactivity, accessibility, and visual stability. Demonstrated ability to balance technical trade-offs effectively and deliver exceptional user experiences with a sharp eye for design detail. Experience mentoring and guiding peers while maintaining a hands-on role in technical delivery. Ability to work independently with minimal oversight, thriving in a startup environment that values adaptability and More ❯

COMPANY This global live entertainment business operates nearly 50 iconic venues across the UK, US, and Europe — from historic West End theatres to Broadway and Berlin. With a huge customer base and millions of ticket sales annually, they’re building out a high-impact analytics function to drive smarter marketing, better customer experiences, and stronger business outcomes. The … to align strategy across regions; with your focus squarely on the UK. Projects will centre around email and app marketing, with a big focus on MMM, recommender systems, and customer modelling. MMM will be the priority for the next 12 months. DAY TO DAY Lead UK analytics team (BI Developer, Data Analyst, Data Scientist) Oversee team priorities, coaching, and … initiatives Oversee and contribute to marketing measurement projects Focus areas: MMM, recommender systems, lift testing, propensity modelling Rough split: ~75% leadership/25% strategic hands-on guidance SKILLS + EXPERIENCE Must haves: Strong background in marketing or performance analytics Experience leading or managing analytics teams Stakeholder management and communication skills Familiarity with MMM, customer modelling, and related More ❯

COMPANY This global live entertainment business operates nearly 50 iconic venues across the UK, US, and Europe — from historic West End theatres to Broadway and Berlin. With a huge customer base and millions of ticket sales annually, they’re building out a high-impact analytics function to drive smarter marketing, better customer experiences, and stronger business outcomes. The … to align strategy across regions; with your focus squarely on the UK. Projects will centre around email and app marketing, with a big focus on MMM, recommender systems, and customer modelling. MMM will be the priority for the next 12 months. DAY TO DAY Lead UK analytics team (BI Developer, Data Analyst, Data Scientist) Oversee team priorities, coaching, and … initiatives Oversee and contribute to marketing measurement projects Focus areas: MMM, recommender systems, lift testing, propensity modelling Rough split: ~75% leadership/25% strategic hands-on guidance SKILLS + EXPERIENCE Must haves: Strong background in marketing or performance analytics Experience leading or managing analytics teams Stakeholder management and communication skills Familiarity with MMM, customer modelling, and related More ❯

COMPANY This global live entertainment business operates nearly 50 iconic venues across the UK, US, and Europe - from historic West End theatres to Broadway and Berlin. With a huge customer base and millions of ticket sales annually, they're building out a high-impact analytics function to drive smarter marketing, better customer experiences, and stronger business outcomes. The … to align strategy across regions; with your focus squarely on the UK. Projects will centre around email and app marketing, with a big focus on MMM, recommender systems, and customer modelling. MMM will be the priority for the next 12 months. DAY TO DAY Lead UK analytics team (BI Developer, Data Analyst, Data Scientist) Oversee team priorities, coaching, and … initiatives Oversee and contribute to marketing measurement projects Focus areas: MMM, recommender systems, lift testing, propensity modelling Rough split: ~75% leadership/25% strategic hands-on guidance SKILLS + EXPERIENCE Must haves: Strong background in marketing or performance analytics Experience leading or managing analytics teams Stakeholder management and communication skills Familiarity with MMM, customer modelling, and related More ❯

COMPANY This global live entertainment business operates nearly 50 iconic venues across the UK, US, and Europe — from historic West End theatres to Broadway and Berlin. With a huge customer base and millions of ticket sales annually, they’re building out a high-impact analytics function to drive smarter marketing, better customer experiences, and stronger business outcomes. The … to align strategy across regions; with your focus squarely on the UK. Projects will centre around email and app marketing, with a big focus on MMM, recommender systems, and customer modelling. MMM will be the priority for the next 12 months. DAY TO DAY Lead UK analytics team (BI Developer, Data Analyst, Data Scientist) Oversee team priorities, coaching, and … initiatives Oversee and contribute to marketing measurement projects Focus areas: MMM, recommender systems, lift testing, propensity modelling Rough split: ~75% leadership/25% strategic hands-on guidance SKILLS + EXPERIENCE Must haves: Strong background in marketing or performance analytics Experience leading or managing analytics teams Stakeholder management and communication skills Familiarity with MMM, customer modelling, and related More ❯

why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally. What we do: As an Application Support Analyst, you will use your customer-facing skills, relationship-building skills, and technical competence to help our Business Teams have excellent Platform experiences and provide top notch Application Support. This role is for highly motivated … customer-centric, and self-directed individuals, who are interested in learning and supporting a groundbreaking media buying platform built for the open internet. Responsibilities include developing positive relationships with multi-functional partners such as Client Service, Engineering, Product Managers, Technical Account Managers, and more to help facilitate platform improvements and drive customer experience. There is plenty of room … trackability on all case and project work, to provide data driven insights to the business Light on-call/after-hours support Who you are: 3+ years relevant work experience as a technical support representative in a small or medium sized business Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. Our world-class sales team is dedicated to delivering value and meaningful solutions to customers across the globe. As part of the Global Alliances business, you'll help key partners address complex risk challenges through LexisNexis data-driven offerings. You will join a collaborative, high-performance team in a business enjoying significant growth and be part … to-date records in Salesforce CRM. Coordinate internally to resolve partner issues around contracts, billing, or technical support. Support implementations and provide feedback to internal stakeholders to improve partner experience Qualifications : 1-3 years of experience in account management, customer success, or partner management, ideally in Financial Services, SaaS or Risk/Compliance. Proven ability to build More ❯

in ways that are co-ordinated into customers' existing lifestyles. We're bold and innovative in our use of data and technology in putting customers first, creating world-class customer experiences, to build balanced and long-term business models, adding to Group capabilities overall. We continually test and iterate for growth and insights. We seek people with a desire … to learn, an ability to build thought-partnerships with a broad range of specialists across functions, and the patience and resilience to implement strategies that will evolve with changing customer, market, and regulatory contexts. The purpose of the Product Owner is the overall ownership of a specific product which contains features, journeys, or technology components. This role is responsible … Change Framework (PCF), promoting team adherence and continuous improvement. Product Ownership & Backlog Management Define and prioritise user stories and acceptance criteria, manage the team product backlog, and collaborate with Customer Journey Managers to enhance customer experiences. Governance & Readiness Oversee end-to-end product change governance and business readiness activities, including training, communications, testing, and implementation planning. Cross-Platform More ❯

in ways that are co-ordinated into customers' existing lifestyles. We're bold and innovative in our use of data and technology in putting customers first, creating world-class customer experiences, to build balanced and long-term business models, adding to Group capabilities overall. We continually test and iterate for growth and insights. We seek people with a desire … to learn, an ability to build thought-partnerships with a broad range of specialists across functions, and the patience and resilience to implement strategies that will evolve with changing customer, market, and regulatory contexts. The purpose of the Product Owner is the overall ownership of a specific product which contains features, journeys, or technology components. This role is responsible … Change Framework (PCF), promoting team adherence and continuous improvement. Product Ownership & Backlog Management Define and prioritise user stories and acceptance criteria, manage the team product backlog, and collaborate with Customer Journey Managers to enhance customer experiences. Governance & Readiness Oversee end-to-end product change governance and business readiness activities, including training, communications, testing, and implementation planning. Cross-Platform More ❯

job requisition id R-05522 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. About Us Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. … segment. The person will own the structure and delivery of our solution for mid-market customers, with a strong emphasis on improving bank connectivity, time-to-value, and overall customer experience. This role will work cross-functionally with Product, Professional Services, Customer Success, and Marketing, while also engaging externally with bank-side product and connectivity teams. The ideal … market customers Lead simplification and standardization efforts across our mid-market offering Execution & Cross-Functional Enablement Collaborate with GTM & Marketing to align packaging, messaging, and delivery capabilities Partner with Customer Success to co-create playbooks, lifecycle programs, and customer health frameworks Maintain a continuous improvement loop informed by internal feedback and customer outcomes Bank & Partner Engagement Serve More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … world-class web experiences. Your work will help explain products like Fin and the Intercom Suite, tell our brand story, and educate the market on the future of AI customer service. This is a highly visible and exciting role with real impact on how our customers and prospects understand who we are, what we build, and why it matters. More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … world-class web experiences. Your work will help explain products like Fin and the Intercom Suite, tell our brand story, and educate the market on the future of AI customer service. This is a highly visible and exciting role with real impact on how our customers and prospects understand who we are, what we build, and why it matters. More ❯

values-led, open, supportive, and inclusive culture. It's important that new team members share our values to ensure alignment from day one. We are looking for people who: Customer focused with a partnership approach Open, honest and transparent Innovative Ethical, trustworthy and caring Our People & Culture We recognize that our people are our greatest asset! We celebrate our … a 1st Line Support Analyst . As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem-solving skills, excellent communication, and … support environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as necessary. Collaborating with More ❯

help them discover our brands, products, and value propositions, and serve as a delightful springboard into trip discovery, planning, and shopping. The AMG team owns the end-to-end experience at the top of the funnel, including the technology and tools that shape the first impression for every traveler. We partner closely with Expedia Brands and SEM/SEO …/Metasearch marketing teams to drive top-of-funnel acquisition goals. In This Role You Will: Strategize, build, and improve customer experiences by examining new ideas for solutions, methods, and products with cross-functional partners to ensure alignment with business goals. Use both quantitative and qualitative data to make informed prioritization decisions and expand metrics to deepen understanding of … Execute efficiently in a fast-paced, fluid environment where change is constant. Mentor others in decision-making frameworks, linking data and insights, and evaluating risks to ensure beneficial outcomes. Experience and Qualifications: You are a strategic product thinker with 6+ years of experience launching successful customer-centric products and driving improvements through deep customer understanding and More ❯

using data and management insights (MI) to improve service delivery. Monitoring and improving performance metrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more. Minimising customer enquiries by enhancing the delivery experience through effective courier engagement and communication. Capacity management - interviewing, selecting, and onboarding couriers to ensure full round coverage. Building sustainable courier coverage … to reduce risk and meet growing delivery demands. Maintaining cost leadership by managing courier fees, ad-hoc payments, and local asset use. Collaborating with delivery units and customer service teams to resolve concerns and improve satisfaction. We are looking for: A valid UK driving licence. Proven experience in coaching, supporting, and motivating individuals or teams. Confident in problem … experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With More ❯

SDK responsible for collecting the data required to determine driving patterns, which is ultimately used to create a driver score. Beyond coding we are seeking someone who brings deep experience in building secure, scalable, and high-performance iOS applications, while also contributing to the broader technical strategy and mentoring others within the team. Your responsibilities as a Senior iOS … Engineer will include: Taking a pivotal role in crafting and enhancing the core application experience on the iOS platform. Refining our existing apps to ensure we deliver the premier experience in the market. Set technical direction and drive engineering best practices across multiple teams or a business unit. Leading by example in upholding code styles and standards, fostering … tech talks, etc To thrive as a Senior iOS Engineer, you should have: 8+ years of iOS development experience. Solid understanding of software architecture, design patterns and best practices. Experience in building SDKs that are scalable, user-friendly, and performant for third-party developers. Strong communication skills and a collaborative spirit to create outstanding customer experiences. Experience More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI-driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI-enhanced helpdesk for human support. Our mission is to More ❯