101 to 125 of 135 Customer Retention Jobs in England

digital team helping to develop an effective database and CRM for the business. You will: Design and implement CRM strategy and initiatives to drive customer acquisition, retention, and engagement Design and implement data-driven, multi-channel marketing campaigns, including email, SMS, push notifications, and in-app messaging. more »

strategy to drive recruitment, engagement, and revenue from our partner ecosystem. Directly collaborating with iProov's partners to execute co-marketing initiatives that enhance customer acquisition, retention, and revenue growth. Ensuring interlock across iProov's GTM globally and regionally, contributing to a scalable growth platform for partners. more »

nurture relationships with our clients, ensuring their satisfaction and contributing to the growth of our business. Role Ability to provide guidance on and manage customer escalations. Strong relationship building and relationship management skills. Conduct regular account calls. The perfect mix of customer centric and commercial outlook. People-focused … other relevant tools to manage and track account activities. Be the go-to person for customers, managing relationships and ensuring their success. Provide exceptional customer service, promptly addressing and resolving concerns. Identify and capitalise on upselling and cross-selling opportunities for customer growth. Track, assess, and report on … are aware of the full value we provide to meet their needs. Achieve and exceed Key Performance Indicators related to revenue, call time and customer retention. Devise account plans, improvement plans and strategic account plans. Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices more »

for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »

stage of their journey. What you’ll be doing: Develop and implement the B2B CRM and lifecycle strategies, with a focus on delivering new customer conversion, engagement, retention, and upsell/cross-sell opportunities.Develop and maintain a deep understanding of our B2B customers and their needs, and … use this knowledge to inform and improve our CRM and lifecycle strategies.Continuously monitor and optimize our B2B customer journeys, identifying opportunities for improvement across channels, formats, and cadence, and implementing changes to increase engagement and revenue.Develop and manage the B2B CRM and lifecycle budget, ensuring that resources are allocated … CRM and lifecycle marketing, with a focus on B2BPrevious experience with developing and implementing effective B2B CRM and lifecycle strategiesStrategic thinking with a clear customer-centric mindsetWillingness to get your hands dirty to execute on your strategic visionAbility to get buy-in from key management and drive results in more »

also play a crucial role in: New Business Development : Analysing customer requests and data to provide initial feedback and make informed decisions. Client Retention/Growth : Maintaining and enhancing relationships with existing clients through proactive engagement and data-driven optimisation. New Business Implementation : Ensuring seamless implementation of more »

Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »

Who We Are Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring more »

strong connections with senior executives in prospective accounts. Develop strategies to boost revenue for specific product lines across territories. Collaboration: Work closely with the Customer Success team to enhance customer satisfaction and retention. Identify resource requirements for each sales stage and optimize the company's position in tender … suite level. Experience with patient portals or clinical applications will be very favourable Proficiency in generating personal opportunities and maintaining quarterly pipelines. Familiarity with customer-centric selling methodologies and CRM systems like Salesforce. Mission-driven with a dedication to improving healthcare outcomes. Strong team player with a collaborative mindset more »

a MUST. Role Description: As the Director/AVP of Client-Partner, you will be a senior leader responsible for driving client satisfaction, retention, and growth within the organization. You may lead a team of client service professionals, oversee strategic client relationships, and ensure the delivery of high … business needs, objectives, and challenges. Act as the main point of contact for strategic clients, providing personalized attention and support. Client Satisfaction and Retention: Develop strategies to enhance client satisfaction, loyalty, and long-term relationships. Monitor client feedback, identify potential issues, and proactively address concerns to maintain high … Drive high value transformational deals Build new client relationships and sustaining existing client relationships Build strong internal stakeholder relationships People Engagement and Development - Retention, development and succession planning for own function Preferred Work Experience Minimum of 10+ years of experience in client partner, account management, or a related more »

of one of the following offices : Brackmills, Northampton. Accountabilities and Key Performance Indicators Sales targets. Sufficiency of sales pipeline to deliver planned growth. Client retention (of the accounts assigned a named account manager). Client satisfaction – as measured via engagement surveys. Application and client acceptance of price increases … evaluation of key strategic activities. Development of a best-in-class client experience including regular meetings and feedback, driving best practice. Strengthen and manage customer relationships at all appropriate levels, including overseeing all customer activities. Accountable for ensuring an optimum plan of delivery is in place with all more »

audiences. You will work across various digital channels, including social media, search engines, email and websites, to create compelling content, generate leads, and nurture customer relationships. By analysing campaign performance, staying abreast of industry trends and implementing optimisation strategies, you will drive measurable results and contribute to the overall … ongoing activities using our internal CRM system Dealing with client and press enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person Work co-operatively with colleagues to ensure that the team operates consistently and effectively … have a healthy attitude to work-life balance, we value our employees and the strengths they bring to our business. Our staff and client retention are very high, and our team loves the culture of the agency, one that is supportive, flexible and open. About You: You must more »

you to market. Job Description New Business Sales Executive – Cyber and QA Testing – Private Sector Practice - UK Wide Remote with travel to Resillion offices, customer locations and key industry events. We are seeking a dynamic and results-driven New Business - Cyber and Systems Testing Executive to drive new revenue … demonstrate the benefits of our testing services and differentiate us from competitors. Negotiate terms and pricing agreements with clients to maximize profitability while ensuring customer satisfaction and retention. Keep abreast of industry trends, competitive offerings, and market developments to identify new business opportunities and maintain a competitive edge. Maintain … opportunities. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Strong problem-solving abilities, with a customer-centric mindset and a focus on delivering value to clients. Proficiency in using CRM software and other sales productivity tools. Excellent verbal and written more »

and maintain a robust sales pipeline through strategic networking · Conduct product demonstrations to showcase our solutions effectively · Provide exceptional after-sales support to ensure customer satisfaction and retention · Act as a liaison between clients and internal teams, advocating for customer needs and providing valuable feedback Requirements … industry · Door-to-door sales experience · Local industry knowledge would be considered a plus · Proven track record of exceeding sales targets and delivering exceptional customer service · Strong proficiency in sales methodologies and CRM tools · Excellent communication and negotiation skills · Ability to work autonomously and manage time effectively · Tech-savvy more »

Purpose The Relationship Manager (RM) is key to AtlasEdge’s account management, client retention and revenue generation strategy. The RM is responsible for working with all stakeholders to ensure continued client satisfaction, reducing churn and identifying opportunities to increase revenue. The RM will operate as the ‘ cement between … account manager and RM) Support the account manager on contract renewals consistent with the approach of new opportunities. Renewals to be undertaken when a customer has been identified by the business as being a named account to actively engage on a renewal. General administration Working with stakeholders on ensuring … directed by Relationship Management leadership or VP, Client Services Essential Knowledge Fluent English oral and written skills Demonstrable experience in a similar role (ideally customer relationship/account management) The ability to actively listen and communicate effectively Data Centre experience desirable Intermediate level Microsoft Office Competencies Relating and Networking more »

industries to lead digital transformations. ROLE: Work closely with clients on a regular basis to define project scope and deliverables. Work on projects around customer acquisition and retention. Help to improve overall digital strategy and campaigns. REQUIREMENTS: Proficiency in Python and SQL Excellent communication skills with proven experience working … with stakeholders or clients Demonstrated value and impact in your work, presented well on your cv Experience working with customer/marketing focused data more »

and repairing commercial ware washing equipment, including under-counter, pass-through, and rack conveyor dishwashers. Your primary objective is to ensure excellent service quality, customer satisfaction , and retention while maximizing profitability. You will perform on-site installations, diagnose, and resolve technical issues, and generate detailed service reports. … Following company protocols, you will collaborate with the technical team, share informat ion, and make recommendations based on customer requirements. Ownership of goals and targets, such as response times, first-time fix rates, customer satisfaction, stock management, productivity, and teamwork, will be essential to your success in this more »

delivery of technical services to a high end commercial site. You will be a key member of a successful team working closely with the customer to ensure tge clients receive the highest level of service. Responsibilities: Manage technical service delivery to clients, ensuring high quality and timely delivery of … services Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention Manage technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance service delivery quality and efficiency Monitor and report on service delivery metrics more »

will identify opportunities to up-sell products and services, meeting agreed revenue targets. You will be working closely with internal teams to ensure high customer satisfaction and retention, conducting regular business reviews and provide advice on best practices! Sounds interesting...what are they looking for?? .. Skills and … Experience: Proven experience as an Key Account Manager or a similar role Track record of achieving revenue and retention targets. Excellent communication skills. Strong problem-solving abilities.If this is for you then you should apply today! If you know someone else who may be suitable, please pass on more »

They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »

Hackney (London Fields) Salary up to £38,000 depending on experience. The role We are looking for a CRM Executive to join our Retention marketing agency. You will be working with the CRM Manager and a team of copywriters and designers to deliver world-class email & SMS marketing … including strategy, campaign building, flow implementation and lead collection via popups. You will have experience using email marketing to increase brand engagement, loyalty and customer retention. You will implement best practices and strategies within email marketing, e-commerce, lifecycle, and funnel optimisation methodologies to drive performance for clients across … their team. Responsibilities Support lifecycle strategy and execution for clients on email and SMS, delivering results that drive engagement, repeat purchases, cross sell, retention, and lifetime value (LTV) Build and execute targeted email campaigns that drive engagement and retention across CRM channels Assist the CRM Manager more »

Client Director – Qualitative Research Medium sized Global Research agency Flexible working/option to work fully remote within the UK Work directly with the MD of Qualitative Research to grow the offering About the company This Global research agency is more »

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights more »

new business opportunities and establish relationships with potential clients through networking, cold calling, and other lead generation activities. Nurture existing client relationships to maximize customer satisfaction and retention. Collaborate with marketing and product development teams to develop effective sales strategies and promotional campaigns. Monitor market trends, competitor activities, and … customer feedback to identify opportunities for growth and innovation. Prepare and present sales forecasts, reports, and performance metrics to senior management. Ensure compliance with company policies, procedures, and ethical standards in all sales activities. Stay updated on industry developments and best practices to maintain a competitive edge in the … market. What we are looking for: Understand customer business objectives and map these to relevant technology solutions. Enthusiastic and self-motivated. Ability to handle multiple tasks and workflows simultaneously, even as requirements and priorities change. Proven experience as a Sales Manager or in a similar role, in the IT more »

commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow … there! You could potentially be the latest addition to our supportive network as our new Account Manager. If you are confident at providing excellent customer service, this could be the perfect opportunity for you. Provided you have a genuine interest and enthusiasm for IT, we can offer you the … focus on building strong relationships with our clients by adding value wherever possible. Thanks to this approach, were able to boast a 97% client retention rate, giving each one the confidence to refer us onwards. Working with our Account Director, youll be required to: Build productive and profitable more »