101 to 125 of 375 Customer Retention Jobs in England

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

clear go-to-market plan, work in lockstep with sales leadership, and drive measurable impact across pipeline, revenue, acquisition, retention, and customer growth. Reporting to the Head of EMEA Marketing, this person will be responsible for shaping and executing the UKI marketing plan in line with regional … priorities. They will work closely with sales, SDR, customer success, and the wider global marketing organisation to ensure marketing is fully aligned to business goals and accountable for performance. This is not a brand-only or campaign-delivery role. It is a high-ownership regional marketing role for someone ...

sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business … including cultivation of local partnerships and organizational affiliations while actively generating new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.You will retain your customer base by delivering on the Comcast Credo, ensuring a superior customer experience. You will ...

projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal candidates ...

solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We’re looking for a strategic and hands‐on Vice … channels. You’ll work closely with the executive team to translate business goals into high‐impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast‐paced environment, combines creativity with commercial ...

Description The Role As our Customer Success Manager, you will own the post-sale relationship with FinregE's customers. This is not a support role. You are accountable for retention, expansion, and ensuring every customer extracts measurable value from the platform. You will work closely with … regulated customer base, primarily financial services compliance and regulatory affairs teams, so comfort with the language of regulation, risk, and governance is essential. You will be the bridge between the customer and the product, feeding insight back into the roadmap and advocating internally for what customers need. This ...

Engage with business users, understand problem statement, and agree scope of engagement Interview product owners to understand as-is business processes and then develop customer-driven to-be processes Support the Business by documenting process models and identify opportunities for improvement Ability to map customer experience using tools … like personas, customer journeys etc. Gather and analyse statistical data from the business areas for supporting business case for change Research and analyse best in class industry processes to support digitization & simplification of customer journeys Support the Business in planning and designing digital strategies encouraging customer retention ...

managing process· Coordinate with the Problem manager for Root Cause Analysis (“RCA”) for Sev 1 issues· Be the liaison between the client and customer· Ensure 100% customer retention through customer satisfaction and delight initiatives· Work with product management on lists of enhancements marked under Awaiting … your region.· Work with sales/presales to manage expectations around new or extended business with the clients in the region· Participate in Customer Advisory Group Meetings.· New client onboardingThe Technical Account Manager must have:· Fluent Italian speaker· Experience in FinanceKnowledge of ITSM and ticketing tools such as ServiceNow ...

About the RoleWorking for a high-growth (+25% YOY), sustainable consumer eCommerce scale-up, Customer Retention and Loyalty Marketing Manager will have the opportunity to shape the growth of their loyalty program. You’ll be responsible for creating customer-centric strategies and executing the loyalty program … while optimising personalisation and customer engagement to achieve business growth.Requirements:Proven experience working in Retention, Loyalty or CRM focused role, with experience working on a loyalty program.Familiarity with CDP and ESP tools such as Bloomreach, Treasure Data, Blueconic etc.An analytical growth mindset and able to use analytical ...

next stage of our growth. Scale what’s working. Build what’s next.Sensat is at an important & exciting stage of growth.We already have strong customer traction, a clear enterprise sales motion and around 5m+ in revenue. Our product is solving real problems for some of the world’s largest … about taking what’s working, making it repeatable, and building the foundations for the next stage of growth.You'll bring together Marketing, Sales and Customer Partnerships into one joined-up go-to-market function, ensuring every team is aligned around the customer, not departmental goals. You’ll strengthen ...

exciting time to join Gearset. As a product-driven company, we’ve created the most trusted Salesforce DevOps platform in the market. As our customer base grows, so does the opportunity to deepen the value we bring to it. Our culture is built on trust, transparency and collaboration, with … Sandler training, an annual learning budget and experienced teammates to learn from, you’ll have plenty of opportunities to keep developing your career.Our Enterprise Customer Success team works with some of Gearset’s largest and most strategic customers. In this role, you’ll own a focused portfolio of around ...

scope to shape strategy, influence senior leadership decisions, and build a high-performing function that connects media investment to broader commercial outcomes including customer acquisition, retention and lifetime value. The Company They are a fast-growing consumer business operating within a highly digital, subscription-led model. With … established customer base and a strong focus on customer retention, they combine product innovation with data-driven decision making to drive sustainable growth. Following recent investment, the business is continuing to scale while maintaining an entrepreneurial and collaborative culture. Growth, brand, product and ecommerce teams work ...

continuous improvement and professional development.**Role Description**(Including, but not limited to)* Lead and develop a team of Microsoft sellers focused on net-new customer acquisition, customer retention and growth across all revenue streams* Set performance expectations tied to revenue growth and customer outcomes* Implement … Build executive-level relationships with Microsoft stakeholders and establish strong collaboration with Microsoft sellers to maximize co-sell opportunities* Ensure proactive lifecycle management and customer success alignment* Represent the organization in joint planning and partner reviews* Serve as an executive escalation point for complex acquisition deals, contract negotiations ...

Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting … product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program.This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance.What ...

defined territory of primarily SMB and Mid-Market new and existing Alteryx customers in the UKI region. This hybrid role supports net-new customer acquisition, upsell and cross-sell, and renewals, with a strong focus on expanding the adoption and value of Alteryx solutions.This role works closely with Marketing … Alliances, Channel partners, Sales Engineering, and Customer Success to identify, qualify, and close opportunities while supporting customer retention and growth. Success in this role comes from proactive outreach, value-based selling, strong execution, and the ability to manage multiple opportunities across the sales cycle.Key ResponsibilitiesManage ...

make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … over 100 nationalities, all committed to delivering the future of business spending, together. About the Role We're looking for a Senior Manager of Customer Success to lead our UKI team within the Large and High Growth segment. Joining our Customer Experience department, you will be responsible ...

About the Team The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates. About … Miro is looking to hire a Head of CSM for DACH. In this role you will lead and coach a team of highly experienced Customer Success Managers and you will report to the Head of Customer Success EMEA. Next to managing this team, you will work closely with ...

About the Team The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with the company continuously, resulting in high retention and expansion rates. About … company is looking to hire a Head of CSM for DACH. In this role you will lead and coach a team of highly experienced Customer Success Managers and you will report to the Head of Customer Success EMEA. Next to managing this team, you will work closely with ...

Risk, Operations, and Technology. Lead complex enterprise sales cycles from prospecting through negotiation, procurement, legal review, and contract execution. Conduct consultative discovery to understand customer challenges and position Hawk's AI-supported AML, fraud detection, transaction monitoring, and financial crime solutions to deliver measurable business outcomes. Partner with customers … nurture pipeline through strategic prospecting, executive networking, industry conferences, partner relationships, and targeted outbound campaigns. Collaborate closely with Pre-Sales, Product, Engineering, Marketing, and Customer Success teams to design solutions, execute proof-of-value engagements, and deliver successful customer outcomes. Translate customer feedback and market insights into ...

Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders … changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket ...

energy, intentional and experienced executive to become our new VP of Account Management. This is a key leadership position responsible for delivering revenue growth, customer retention, and overall customer satisfaction. The role manages a team in the UK and North America and works in close parallel … coaching, and performance feedback. Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts. Client Retention: Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention. Account Management Strategy: Develop and implement account management ...

internal teams to ensure contracts are processed efficiently and customers receive an exceptional experience throughout their lifecycle. Key responsibilities include: Processing and monitoring customer contracts through supplier portals Supporting customer onboarding and ensuring a seamless transition to live services Managing operational queries relating to billing, metering, contracts … usage Working closely with Sales and Customer Success teams to resolve issues and improve customer outcomes Producing reports and analysing customer data to identify trends and opportunities Supporting customer retention initiatives and helping to drive long-term satisfaction What we are looking for: Previous ...

Product Manager is responsible for defining, delivering, and managing APS International Ltd's online money transfer products. The role owns the product roadmap, customer experience, and product lifecycle while ensuring secure, compliant, scalable, and innovative cross-border payment solutions. Key Responsibilities Own the product strategy and roadmap … International's digital remittance platform. Manage the end-to-end customer journey from registration and KYC to beneficiary management, transfers, tracking, and customer support. Work with engineering teams to deliver mobile and web product enhancements. Lead integrations with banks, payment gateways, card processors, mobile money operators ...

just hit send? This is a great opportunity to join a growing digital team where you'll have the freedom to shape campaigns, build customer journeys and use data to directly influence engagement, loyalty and sales. We're looking for an experienced Email Marketing Executive to join a growing … digital and e-commerce team based in Crawley. This is a role for someone who enjoys getting into the detail of customer behaviour, building targeted email campaigns and using data to understand what is working. You'll take ownership of the email marketing programme, creating campaigns and automated journeys ...

customers to source effectively, stock efficiently, sell profitably and service competitivelyKlipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.The Customer Success Manager (CSM) is accountable for driving measurable customer outcomes, retention, and long term value across a defined portfolio of customers.This role ...