101 to 125 of 186 Customer Retention Jobs in England

EZOO is on a mission to revolutionise how people access electric cars and are looking for an Apprentice to join their dynamic team in Kenilworth! If you're organised, customer-focused and eager to grow in a supportive environment this could be the perfect opportunity for you! Role You will be a key individual responsible for all sales outreach … needs You will manage and maintain our CRM system (Zoho) - for data entry, lead management, maintain data quality standards Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports Work with wider teams to ensure a smooth user experience Customer retention and growth Training Training to be provided … as you gain experience and develop your skills. Apprenticeship Standard Business administrator (level 3) Training Provider COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED Working Week To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.15am - 5.15pm with the flexibility of working some Saturdays with time off in Lieu. More ❯

Technical Pre-Sales Consultant - Contact Centre and AI for Customer Experience. Work from Home, but must be in the UK and able to attend a weekly meeting in London We are seeking a dynamic and experienced Business and Technical Pre-Sales Consultant with a focus on Contact Centre and AI-driven solutions for Customer Experience (CX). This … blend of business acumen, technical expertise, and excellent communication skills to engage with prospective clients, understand their needs, and provide tailored contact centre solutions using AI technologies for improving customer experiences. The ideal candidate will have a background in Contact Centre technology and a good understanding of how AI can add value to customer interactions. They will bridge … the gap between our technical teams and business stakeholders, demonstrating the value of AI in transforming customer service, engagement, and satisfaction. Key responsibilities include: - Pre-Sales Engagement: Understand clients CX challenges and identify how CCaaS and AI solutions can meet their business goals. Develop and present tailored demonstrations and proof of concepts etc. Create proposal including ROI analysis etc. More ❯

full production stage. Accountable for addressing all customers' needs throughout the engagement lifecycle, starting with pre-sale assistance through deployment and transition to BAU stage. Accelerate solution adoption, ensuring customer retention, satisfaction, and long-term value. Demonstrate a strong passion for engaging AlgoSec's EMEA customers, helping them maximize business value by achieving full operational readiness. Serve … and internal teams including product management, R&D, Account Managers, regional Sales Engineers, Support Team and technical engineers. Manage and coordinate sub-contractors, including handling relevant commercial aspects. Champion customer needs and advocate for them across internal AlgoSec departments to ensure alignment and satisfaction. Establish and maintain trusted/strategic advisor relationships with customers and drive continued value of … during the pre-sale phase including the development of Statements of Work (SoWs). Requirements At least 5 years of experience in project management with proven experience in increasing customer satisfaction, adoption, and retention. Experience in working with outbound/external customers. Experience in large technology environments/enterprise IT. Experience in commercial view and budget control. Dynamic and More ❯

personalisation through data-driven insights and A/B testing Collaborate with top-tier creatives, marketers, and merchandisers to elevate the online brand experience Champion CRM, performance marketing, and customer retention strategies Manage a small, agile team and agency partners with flair and accountability What You Bring 5+ years in luxury or premium fashion ecommerce Proven success … part of a Group Company with globally respected brands, working from their London HQ to shape the future of digital retail. This is more than ecommerce its brand elevation, customer obsession, and digital leadership. Success Talent Diversity & Inclusion statement: We recruit by merit on the basis of fair and open competition. Success Talent embraces diversity and promotes equal opportunities. More ❯

and optimize our CRM system for accurate segmentation, personalization, and automation. Analyse and report on email and CRM performance, providing actionable insights for continuous improvement. Implement innovative strategies for customer retention and loyalty through targeted email and CRM initiatives. Create and maintain automated workflows and nurturing campaigns to foster relationships. Collaborate with marketing team members on SEO More ❯

customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed. Accommodations Tipalti champions inclusive More ❯

to 3 days a week at the company’s offices, near to Twickenham/Teddington in Southwest London. This is a client focused role and pivotal to long-term customer success and retention. You will be responsible for the on-time renewal of annual support contracts, tracking timelines and liaising with stakeholders. Onboarding new customers and partners, ensuring a More ❯

in the UK right now. Best known for high-impact websites, SEO, and paid media . They have achieved 100+ five-star reviews and over a 9 0 % client retention rate , making them a trusted and highly regarding agency. The Role I am looking for a commercially-minded Senior PPC Account Manager to lead the way on campaign More ❯

Retail, Insurance, Software & IT Services Sectors. We provide client solutions tailored to your needs, that are cost-effective and process efficient, which allow us to maintain consistently high client retention rates. We strive to create long-term professional relationships, enabling rewarding careers for our candidates and delivering significant business benefits for our clients. Given the privilege of working More ❯

Retail, Insurance, Software & IT Services Sectors. We provide client solutions tailored to your needs, that are cost-effective and process efficient, which allow us to maintain consistently high client retention rates. We strive to create long-term professional relationships, enabling rewarding careers for our candidates and delivering significant business benefits for our clients. Given the privilege of working More ❯

to 3 days a week at the companys offices, near to Twickenham/Teddington in Southwest London. This is a client focused role and pivotal to long-term customer success and retention. You will be responsible for the on-time renewal of annual support contracts, tracking timelines and liaising with stakeholders. Onboarding new customers and partners, ensuring a smooth More ❯

launch of new services. Expansion and growth of partnerships within the benefits sector. Growth of 'Beyond Payroll' revenue. Positive impact of the service offering on sales revenue and client retention over the next three years. Key Skills: Proven experience in the benefits industry is essential. Innovative and creative thinker. Strategic thinker with an ability to drive complex initiatives. More ❯

performance. Build strong working relationships with the board, PE investors and operational teams. Utilise strong data & analysis skills to better understand consumer trends and ROI on investments (such as customer acquisition). Develop of long-term financial plans. Work closely with the CFO to build and maintain a new advanced operating model. Management of the annual budgeting process, ensuring More ❯

managing and growing a portfolio of existing B2B clients through all stages of their audio-visual (AV) solutions. This is a proactive sales and relationship management role, focused on customer retention, opportunity development, and revenue generation The Sales Account Manager must be IT savvy and client solution orientated. You must have the ability to deliver a product … Manager will participate in the following, but not limited to: Nurture strong relationships with existing customers and key decision-makers Conduct regular account reviews to uncover growth opportunities Understand customer needs and align solutions accordingly Work closely with external sales and technical teams to deliver exceptional service Meet and exceed sales targets across designated accounts Identify and pursue upsell … and cross-sell opportunities Prepare compelling quotations and follow up to close business Negotiate pricing and terms with confidence Deliver high standards of customer care and responsiveness Manage inquiries and resolve issues efficiently The successful candidate will have proven B2B sales or account management experience, ideally within a technical or solution focussed environment; corporate, retail or education sectors. You More ❯

a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join … the Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement … initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customer segments and helping optimise targeting strategies. Pulling, cleaning, and interpreting customer data to create actionable insights. Building and maintaining data pipelines to support CRM campaigns. Creating dashboards and visualisations to communicate performance to stakeholders. Partnering with data, CRM, and wider More ❯

a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join … the Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement … initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customer segments and helping optimise targeting strategies. Pulling, cleaning, and interpreting customer data to create actionable insights. Building and maintaining data pipelines to support CRM campaigns. Creating dashboards and visualisations to communicate performance to stakeholders. Partnering with data, CRM, and wider More ❯

be at the heart of optimising digital journeys, uncovering opportunities in the data, and, most importantly, demonstrating the real-world outcomes of your analysis . Whether it’s increasing customer retention, boosting engagement, or improving product features, your work will drive tangible results. Why This Role is Great Use SQL and data warehousing skills to extract, model … and structure data that powers smarter decisions Deliver insights that lead to measurable business outcomes such as uplift in revenue, retention, or efficiency Collaborate with product and commercial teams to ensure data informs every decision Build dashboards and reports that bring clarity and transparency across the business Take ownership of projects where the focus is not just on … BI or Tableau Confidence in managing multiple stakeholders and competing priorities Nice to Have Exposure to product experimentation or A/B testing Interest in digital product journeys and customer experience optimisation Experience with Python or Google Analytics What’s in It for You Competitive salary to £50k Career development programmes designed to accelerate your growth Regular performance feedback More ❯

be at the heart of optimising digital journeys, uncovering opportunities in the data, and, most importantly, demonstrating the real-world outcomes of your analysis . Whether it’s increasing customer retention, boosting engagement, or improving product features, your work will drive tangible results. Why This Role is Great Use SQL and data warehousing skills to extract, model … and structure data that powers smarter decisions Deliver insights that lead to measurable business outcomes such as uplift in revenue, retention, or efficiency Collaborate with product and commercial teams to ensure data informs every decision Build dashboards and reports that bring clarity and transparency across the business Take ownership of projects where the focus is not just on … BI or Tableau Confidence in managing multiple stakeholders and competing priorities Nice to Have Exposure to product experimentation or A/B testing Interest in digital product journeys and customer experience optimisation Experience with Python or Google Analytics What’s in It for You Competitive salary to £50k Career development programmes designed to accelerate your growth Regular performance feedback More ❯

be at the heart of optimising digital journeys, uncovering opportunities in the data, and, most importantly, demonstrating the real-world outcomes of your analysis . Whether it’s increasing customer retention, boosting engagement, or improving product features, your work will drive tangible results. Why This Role is Great Use SQL and data warehousing skills to extract, model … and structure data that powers smarter decisions Deliver insights that lead to measurable business outcomes such as uplift in revenue, retention, or efficiency Collaborate with product and commercial teams to ensure data informs every decision Build dashboards and reports that bring clarity and transparency across the business Take ownership of projects where the focus is not just on … BI or Tableau Confidence in managing multiple stakeholders and competing priorities Nice to Have Exposure to product experimentation or A/B testing Interest in digital product journeys and customer experience optimisation Experience with Python or Google Analytics What’s in It for You Competitive salary to £50k Career development programmes designed to accelerate your growth Regular performance feedback More ❯

be at the heart of optimising digital journeys, uncovering opportunities in the data, and, most importantly, demonstrating the real-world outcomes of your analysis . Whether it’s increasing customer retention, boosting engagement, or improving product features, your work will drive tangible results. Why This Role is Great Use SQL and data warehousing skills to extract, model … and structure data that powers smarter decisions Deliver insights that lead to measurable business outcomes such as uplift in revenue, retention, or efficiency Collaborate with product and commercial teams to ensure data informs every decision Build dashboards and reports that bring clarity and transparency across the business Take ownership of projects where the focus is not just on … BI or Tableau Confidence in managing multiple stakeholders and competing priorities Nice to Have Exposure to product experimentation or A/B testing Interest in digital product journeys and customer experience optimisation Experience with Python or Google Analytics What’s in It for You Competitive salary to £50k Career development programmes designed to accelerate your growth Regular performance feedback More ❯

be at the heart of optimising digital journeys, uncovering opportunities in the data, and, most importantly, demonstrating the real-world outcomes of your analysis . Whether it’s increasing customer retention, boosting engagement, or improving product features, your work will drive tangible results. Why This Role is Great Use SQL and data warehousing skills to extract, model … and structure data that powers smarter decisions Deliver insights that lead to measurable business outcomes such as uplift in revenue, retention, or efficiency Collaborate with product and commercial teams to ensure data informs every decision Build dashboards and reports that bring clarity and transparency across the business Take ownership of projects where the focus is not just on … BI or Tableau Confidence in managing multiple stakeholders and competing priorities Nice to Have Exposure to product experimentation or A/B testing Interest in digital product journeys and customer experience optimisation Experience with Python or Google Analytics What’s in It for You Competitive salary to £50k Career development programmes designed to accelerate your growth Regular performance feedback More ❯

million from leading investors like Fidelity, Balderton Capital, Index Ventures, and Insight Partners to date. What will I be doing? We're looking for a mission-driven, seasoned Customer Success Manager to fully own our book of business for the EMEA region, including enterprise customers. We operate in an extremely dynamic environment that requires a high level of mental … agility, and eagerness to independently own key commercial relationships. This is an individual contributor position for the time being, responsible for customer retention and commercial outcomes. Specific responsibilities Working hand in hand with other members of the commercial team to build trusted, long-term ties with key accounts from day 1. Owning and maintaining relationships with assigned … services revenue on healthy commercial terms. Requirements Has a minimum of 5 years experience in EMEA, working with large Enterprises in a commercial role that includes value-based, direct customer engagement Cares deeply about the climate and ecosystems of the earth Is fully fluent in English. Additional European language skills will be a plus Is a self-starter who More ❯

ll join a business that offers the full range of ERP and IT services to SME clients. Known for excellent service, a strong ERP consulting team, and long-term customer retention, this is a company that sets you up to succeed. You will need experience with: Software/ERP sales or account management in a B2B environment … 300K in upsell per year. Why apply? Home-based - with just 1 day a week in the office (within 2 hours of Manchester) Sole ownership of a warm, loyal customer base Supportive internal team with strong ERP expertise Realistic, uncapped commission of £10K-£30K+ Autonomy and impact - ideal for a proactive ERP Account Manager please apply and your CV More ❯

ll join a business that offers the full range of ERP and IT services to SME clients. Known for excellent service, a strong ERP consulting team, and long-term customer retention, this is a company that sets you up to succeed. You will need experience with: Software/ERP sales or account management in a B2B environment … 300K in upsell per year. Why apply? Home-based - with just 1 day a week in the office (within 2 hours of Manchester) Sole ownership of a warm, loyal customer base Supportive internal team with strong ERP expertise Realistic, uncapped commission of 10K- 30K+ Autonomy and impact - ideal for a proactive ERP Account Manager please apply and your CV More ❯

ll join a business that offers the full range of ERP and IT services to SME clients. Known for excellent service, a strong ERP consulting team, and long-term customer retention, this is a company that sets you up to succeed. You will need experience with: Software/ERP sales or account management in a B2B environment … 300K in upsell per year. Why apply? Home-based - with just 1 day a week in the office (within 2 hours of Manchester) Sole ownership of a warm, loyal customer base Supportive internal team with strong ERP expertise Realistic, uncapped commission of £10K-£30K+ Autonomy and impact - ideal for a proactive ERP Account Manager please apply and your CV More ❯