151 to 175 of 177 Customer Retention Jobs in England

working. About the Role A fantastic opportunity has arisen for an experienced Client Success Manager to join an established and growing consultancy specialising in customer experience, communication design and digital engagement. This is a fully remote role with access to an office in Oxford , offering a salary … long-term client success. The business has been established for many years, works with over 80 enterprise clients and is recognised for delivering innovative customer communication solutions. Duties & Responsibilities Build trusted relationships with clients, providing proactive advice to maximise the value of their services. Manage contract renewals, identify opportunities ...

most strategic accounts. This role is not just about achieving sales targets but encompasses a holistic approach, combining new sales, account management, and customer success under a unified strategy. This is an individual contributor role. What you’ll do: New Sales Generation: Drive the acquisition of new business through … selling. Identify and pursue growth opportunities in the market, staying ahead of industry trends. Account Management: Oversee and optimize account management processes to maximize customer satisfaction and retention. Work closely with the account management team to identify upsell and cross-sell opportunities. Customer Success: Champion customer success ...

client transparent service and incident communications Ensure consistent, high-quality client communication for incidents, planned maintenance, and service performance, building trust and supporting client retention and growth. Service tooling and reporting Define and own the ITSM tooling strategy, ensuring platforms support scalable, consistent service delivery across products … satisfaction (ESAT). Time & Budget: On time delivery of transformation, achieving people and project OPEX targets, and supporting wider ICT revenue, margin, and retention targets etc. Assurance: Improved client assurance outcomes, audit readiness, regulatory compliance posture, and transparency of service performance. Efficiency: Exceed client incident SLAs, reduced resolution ...

If you’re an experienced B2B marketer from agency, with a passion for client success and growth, we’d love to hear from you. This is an incredible opportunity to make an impact and thrive ...

accountability, rapid experimentation, and structured delivery. Data-Driven Decision Making: Define, track, and optimise core product KPIs, driving product-led growth (PLG) indicators, client retention, and data-accuracy features. Customer Advocacy: Act as the voice of the customer—spending time on-site at recycling facilities ...

deals Developing and maintaining strong relationships with senior stakeholders across the global insurance ecosystem Working closely with the account management team to maximise client retention, upsell, and cross‐sell opportunities; and with the business development team to deliver new logos and expand into new sectors. Ensuring clients continue … delivering ARR growth and managing subscription revenue models Strong relationship‐building skills with the ability to collaborate effectively across marketing, sales, technical, product, and customer teams Demonstrable success in winning and growing strategic client relationships Strong commercial acumen with excellent negotiation and deal structuring capability Experience selling into ...

vital member of our Sales Administration team, you will ensure the smooth, efficient running of our sales function and help deliver an exceptional customer experience. Your day-to-day will involve: Order & Workflow Coordination: Confirm and process new orders, raise purchase orders, and coordinate with the Sales, Projects … track support tickets. Data Integrity & Reporting: Quality-check documentation and CRM entries for accuracy, manage reporting for deal progression, and maintain up-to-date customer databases. Communication Hub: Manage departmental inboxes, handle incoming calls for the Sales department, and collaborate with internal teams to ensure a seamless client onboarding ...

important role in our continued growth. What you'll be doing This is a varied business development role combining new business, account management and customer retention. You'll be responsible for: Speaking with prospective customers to understand their needs and introduce our platform. Managing existing customer relationships … ensuring customers continue to get value from Safetyhub. Following up enquiries and generating new business opportunities. Working closely with colleagues to deliver an excellent customer experience. Keeping your sales pipeline organised and up to date. What we're looking for We're more interested in attitude than a perfect ...

business has developed an AI platform that helps client-facing organisations build stronger relationships with their customers, identify commercial opportunities earlier and improve client retention through intelligent insights.Joining now means becoming one of the first commercial hires, working directly alongside experienced founders and senior commercial leaders who have … first growth engine from scratch. About You You'll probably have 6 months - 2 years' experience in sales, marketing, growth, commercial operations or another customer-facing role. More importantly, you'll be someone who: Loves solving problems. Enjoys using AI to improve the way work gets done. Thinks ...

against agreed commercial parameters Supporting accurate forecasting and revenue reporting through on time and on budget delivery performance Client satisfaction and long-term retention through delivery excellence Risk containment, escalation management and delivery recovery Leadership, coaching and support for the project and programme management leaders and team Delivery … work Teams operate with clear accountability and ownership Projects convert into long-term relationships, retained revenue and reputation growth Delivery quality directly drives client retention, account growth, referrals and commercial sustainability. Operational excellence is a strategic growth driver. This role also owns containment: in pressured environments, the Delivery ...

Team Lead - Sustainable Investment - Sustainable Finance Solutions Product Location: London Business Area: Product Ref #: 10049344 Description & Requirements We are looking for a strategically minded and outcome-oriented Team Leader to lead our Sustainable Investment ...

Strategic Enterprise Account Executive is responsible for driving top-line revenue growth by acquiring new Enterprise customers, expanding existing relationships, and ensuring customer satisfaction and retention. What You'll Be Doing Directly drive company revenue by acquiring new Strategic Enterprise customers and developing strategies to penetrate top‐tier accounts. … Identify and pursue opportunities to cross‐sell additional products and services to existing customers to optimize account revenue and profitability. Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long‐term strategic partnerships. Leverage data insights, customer intents, and adoption history ...

Marketing Analyst – App, Digital & Customer We're working with a data driven insurance business to hire a Web Marketing Analyst – App, Digital & Customer. This is a key hire within the Marketing team, focused on understanding what truly drives profitable, sustainable growth.The role sits across performance marketing, attribution, and back … sits across multiple platforms and touchpoints, this role will bring that together into a single, trusted view, enabling better decisions around channel investment, acquisition, customer value and retention. You'll act as the go-to person for marketing analytics, working closely with marketing, data and commercial teams. ...

team to execute a multi‐channel growth, demand generation, and lifecycle strategy. Own key business and revenue metrics across self‐serve, sales funnel, and customer growth and retention. Build a strong trusted relationship with the leadership, product, and engineering teams, working to build out and optimize digital and online … conviction to contribute to it. Extensive experience developing a global marketing strategy, managing the business to a demand funnel across multiple countries, customer segments and products, and delivering against KPIs. Expertise in test‐and‐learn growth hacking. You possess an uncanny ability to run and iterate on highly effective ...

protected. This role is the causal and economic core of that mission. The work involves explaining the economics of the platform (revenue, retention, engagement) and building simulation and offline‐evaluation tooling that lets us test decision policies before scaling them. What You'll Do Explain why value moves … economics, econometrics, or a similarly causal quantitative discipline. Proven industry experience turning causal and economic understanding into decisions that changed commercial outcomes (e.g., customer value, retention, pricing, decisioning). Depth in causal methods used to explain and understand systems: treatment‐effect estimation, uplift, structural or counterfactual reasoning. ...

Mintel in London is seeking a Senior Product Manager to shape and deliver impactful client-facing tools that leverage our product data. You will own key product areas, translate insights into roadmaps, and collaborate with ...

client based in Watford is seeking a German and Hebrew speaking Customer service Advisor - Hybrid working In this role you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate … addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

managers, and institutional investment firms, you will act as the primary technical contact for clients, ensuring successful onboarding, strong platform adoption, and long-term customer satisfaction. In the first 3-6 months of the role the successful candidate will be on a rota covering market hours and picking … Responsibilities - ( Graduate, Trading, Financial Services, FinTech, Financial technology) Managing the day to day engagement with the client base Leading daily meetings with clients Client Retention and responsibility Coordinating the delivery of software to clients Training, strategic project delivery Qualifications and Traits - ( Graduate, Trading, Financial Services, FinTech, Financial technology ...

and growth through contract expansion and new services/products. Manage 10–20 large enterprise accounts with $1B+ in annual revenue. Collaborate with Customer Success to drive high‐value engagement with seat‐holders. Execute client meetings to review ROI, align priorities, and ensure timely renewal of services. Drive … outbound activity to generate a consistent volume of new opportunities. Partner with C‐level executives to develop and implement enterprise‐wide strategies. Guide customer satisfaction, account retention, and growth by collaborating with clients and internal teams. Own forecasting and account planning on a monthly, quarterly, and annual ...

exciting projects regularly creating WordPress sites using their bespoke block theme. This full service digital marketing agency has over a 90% client retention rate due to their quality work and customer service. The ideal candidate will be a WordPress Developer or similar that is commutable to Colchester. ...

MUST HAVE: wealth management KPIs (AUMA, Net New Money, Fee Yield, Client Retention) together with Snowflake, Teradata, SQL, Python and BI experience. 8 - 10 years . Query Snowflake and Teradata environments to profile client segments and identify integration data anomalies. . Design, build, and maintain interactive Power … expert BI experience (Tableau or Quicksight). .*Domain Skills:* Solid grasp of wealth KPIs (AUMA, Net New Money, Fee yield, Client retention). .*Soft Skills:* Exceptional storytelling ability; turning metrics into strategic commercial recommendations. ...