151 to 175 of 326 Customer Retention Jobs in England

Fashion Trading Lead

Hiring Organisation
IT Talent Solutions
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£400 - £500/day
Fashion Trading Lead Shape the Future of Fashion Commerce Are you passionate about fashion, customer experience, and using data to drive commercial growth? We're looking for a Fashion Trading Lead to play a key role in accelerating category performance, driving innovative trading initiatives, and delivering exceptional buying experiences. … opportunity to join a fast-paced and collaborative team where you'll help shape strategy, influence cross-functional stakeholders, and lead initiatives that grow customer engagement and category revenue. What You'll Be Doing As the Fashion Trading Lead, you will be responsible for identifying opportunities to grow ...

Telecoms Account Manager

Hiring Organisation
Context
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£45,000
managed technology services to businesses across the UK. They are looking for an experienced Telecoms Account Manager to manage and grow an established customer base while also developing new business. From day one, you will inherit a portfolio of approximately 120 existing accounts, providing immediate opportunities for retention … their objectives and technology requirements, positioning the business as a trusted technology partner. Key Responsibilities: Manage and develop a portfolio of approximately 120 existing customer accounts. Build strong relationships with key stakeholders and decision-makers. Identify upsell and cross-sell opportunities across connectivity, network security, voice and wider technology ...

Telecoms Account Manager

Hiring Organisation
Context
Location
Northam, Devon, UK
managed technology services to businesses across the UK. They are looking for an experienced Telecoms Account Manager to manage and grow an established customer base while also developing new business. From day one, you will inherit a portfolio of approximately 120 existing accounts, providing immediate opportunities for retention … their objectives and technology requirements, positioning the business as a trusted technology partner. Key Responsibilities: Manage and develop a portfolio of approximately 120 existing customer accounts. Build strong relationships with key stakeholders and decision-makers. Identify upsell and cross-sell opportunities across connectivity, network security, voice and wider technology ...

Director of Global Operations - 18 months Maternity Cover

Location
City Of London, England, United Kingdom
Data functions at Sokin. You will run a world-class Operations function that ensures the successful delivery of product engineering initiatives to our expanding customer base, and acts as a centre of excellence for customer experience. You will also be responsible for the Data function, ensuring delivery … cover Organisational Design and Team Leadership Lead and Develop an Operational team that provides a 5-star 24/7 consistent customer support experience Manage team capacity and proactively resource a global team who can support the scaling company and customer base Work with HR to develop ...

Lead Enterprise Account Executive (French-speaking)

Location
Greater London, England, United Kingdom
within an existing book of business across the France region. As a consultative, strategic advisor, the Enterprise Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). … remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation ...

Commercial Account Manager

Hiring Organisation
Connections The Recruitment Specialists
Location
Altrincham, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £65,000 per annum
company helps organisations make better-informed decisions, understand performance and identify new opportunities. This isn't a traditional account management role. It combines customer retention and account growth with targeted new business development, giving you ownership of existing client relationships while also opening doors with prospective customers. … play a key role in growing recurring revenue, strengthening customer relationships and identifying new commercial opportunities. The Role You'll take ownership of a portfolio of existing customers, managing relationships throughout the customer lifecycle while developing new business opportunities with carefully targeted organisations. Your responsibilities will include: Managing ...

Field Application Engineering Manager

Hiring Organisation
Mentmore Recruitment
Location
Crawley, West Sussex, United Kingdom
Employment Type
Permanent
Salary
£60000 - £75000/annum
Permanent The Role Our client is looking for an experienced Field Application Engineering Manager - EMEA to lead the engineering support function across its European customer base. Reporting to the VP, Technology & Customer Integration - EMEA & ROW , this role is responsible for supporting existing EMEA customers across standard and custom … ensure customers receive a high standard of engineering support and have the technical solutions they need. The role covers a broad range of customer and engineering activity across sectors including Broadcast, Medical, Industrial, Test & Measurement and Transportation , with a particular focus on developing HMI solutions for applications such ...

Salesforce Engineering Lead

Location
Greater London, England, United Kingdom
leadership role responsible for building and leading a high-performing engineering organisation that delivers secure, scalable, and innovative solutions supporting the end-to-end customer lifecycle.As a member of the technology leadership team, you will be accountable for engineering strategy, organisational capability, product delivery, workforce planning, budget management … DeliveryDemonstrated success managing budgets, financial planning, vendor contracts, and resource forecastingExperience developing engineering KPIs and operational performance frameworks focused on quality, reliability, delivery, and customer outcomesStrong understanding of enterprise architecture principles, security requirements, compliance obligations, and technology risk managementExperience leading geographically distributed teams across multiple time zones and locationsStrong ...

HubSpot Manager

Hiring Organisation
ALF Recruit
Location
City, Manchester, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 60,000 Annual
strengthen its commercial reporting and support its continued growth. You ll take ownership of HubSpot reporting, workflows and automations, helping sales, marketing and customer success teams work from accurate, consistent data. You ll also provide senior leaders with clear insight into performance, from marketing activity and sales pipeline through … customer retention and renewals. This is a hands-on role with the opportunity to build processes, improve reporting and shape how the business uses its data. It s ideal for a confident HubSpot user who enjoys solving problems, automating manual tasks and turning numbers into useful commercial ...

Account Manager

Location
Coventry, England, United Kingdom
additional services and solutions, and ensure long-term client satisfaction and retention. Whether you come from a technology consulting, ERP consulting, implementation, business systems, customer success, or account management background, this role offers an excellent opportunity to combine relationship management, commercial awareness, and business technology expertise. What … Client Relationship Management Manage and develop relationships with an existing portfolio of clients Act as a trusted advisor and primary point of contact for customer accounts Conduct regular client reviews and check-ins to understand business needs and ensure customer satisfaction Build strong relationships with key stakeholders ...

Senior Platform Architect

Location
Greater London, England, United Kingdom
sales organization, providing best practices and technical architecture guidance, driving POC’s and helping secure the technical win to exceed new bookings, expansion, and customer retention targets. Main Responsibilities Strategic Value & Executive Advisory Executive Technical Value: Partner with sales engineers , account executives and business consultants to drive … Context Graph (operational memory layer) and Knowledge Graph connectors to integrate unstructured, federated enterprise data sources (e.g., SharePoint, Confluence, Google Drive) into the customer’s AI ecosystem without data migration. Cross-Functional Leadership & Delivery The "Road to 80%" Methodology: Lead the critical technical hand-off between pre-sales ...

CRM Manager - Braze

Hiring Organisation
Pontoon
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Contract
days per week in the office Rate: Circa £350/Day About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. These roles will support the delivery of high-volume, multi-channel CRM campaigns … help maintain continuity across marketing and customer service communications In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Hands-on Braze experience in CRM campaign ...

Senior, Majors Account Executive

Location
Greater London, England, United Kingdom
consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

Senior Named Account Executive, Israel – Digital Natives Enterprise

Location
Greater London, England, United Kingdom
consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare’s products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

Senior Territory Account Executive, Israel – Digital Natives

Location
Greater London, England, United Kingdom
consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare’s products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

Data Engineer

Location
Leeds, England, United Kingdom
succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers ...

Director of Sales, Hospitality Cloud

Location
Greater London, England, United Kingdom
goals. In This Role, You Will: Drive a lively and resilient entrepreneurial culture adept at navigating change Rapidly build and manage a metrics-driven, customer-focused, consultative sales organization Directly manage a team of sales professionals to achieve and surpass individual and department goals Coach, mentor, provide feedback … developing, managing and motivating members of the millennial generation Demonstrable experience practicing the solution selling methodology Ability to integrate knowledge across disciplines to include customer retention, solution selling, product demonstrations, closing contracts, operation/process flow, and product function Ability to assess and define optimal sales organizational ...

Field Marketing - Manager / Senior Manager

Location
Greater London, England, United Kingdom
What You’ll Do Support with the development and execution of field marketing plans, including event and webinar execution, virtual event support, partner and customer communications Manage webinar logistics and execution for marketing, alliances, and customer success teams Coordinate with internal teams such as product marketing, creative services … media tools such as LinkedIn Growth-minded and a team player Nice to Have Experience developing and executing account-based marketing programs Experience with customer retention, cross-sell and upsell campaigns The life sciences industry experience is a plus but not essential Perks & Benefits Huge opportunity ...

Head of Brand

Location
Greater London, England, United Kingdom
content specialists, social and community experts, PR professionals and events specialists. Together, you will create a consistent and compelling brand experience that supports growth, customer retention, product adoption and talent attraction. This role is ideal for a commercially minded brand leader who understands how strong brands drive … intersection of strategy, storytelling, reputation and market impact. Key Responsibilities Develop and own Aareon's brand strategy across all markets, audiences and customer segments. Lead the evolution and implementation of the One Aareon brand architecture. Define the positioning, narrative and messaging frameworks that underpin the organisation's market presence. ...

Solution Architect - Security

Location
City Of London, England, United Kingdom
/accreditation. Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations. What you will do Customer Opportunities - Work with customers, salespeople … delivery teams and acting as an escalation point during their life and transition into service. CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise. SME Evangelist - Explain and evangelise ...

Lead Data Analyst - Wise Business - Commercial & Sales

Hiring Organisation
Wise
Location
Greater London, United Kingdom
Employment Type
Full Time
Wise with their day-to-day finances. The Sales and Total Service - Account Specialist (TS-AS) teams operate at the frontline of high-value customer acquisition and retention. Together, they guide prospective clients through onboarding, deliver proactive account management, and help businesses navigate product complexities so servicing scales smoothly ...

Salesforce Solutions Architect

Location
Greater London, England, United Kingdom
experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration … deputise for directors and represent the Salesforce function confidently. About the team In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions ...

Salesforce Solutions Architect (Open)

Location
Greater London, England, United Kingdom
experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration … excellence in everything we set out to do. About the team (Enterprise Operations) In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions ...

Product Support Specialist (Fluent French/English Speaking)

Location
Newcastle upon Tyne, England, United Kingdom
Description We are looking for a proactive, customer focused individual to join our Sage Intacct support team, this is a hybrid role 3 days in our Newcastle HQThe successful applicant will be working primarily with customers in our French and UKI markets ,fluency in English/French both written … each representing potential value in excess of £1M by resolving queries efficiently and accurately.The Support Specialist plays a critical role in shaping the overall customer experience and has a direct impact on retention and growth by resolving 90% of incoming cases, managing complex issues confidently, and building ...

Key Account Manager

Location
Greater London, England, United Kingdom
identifying opportunities and working with global delivery, engineering and practice teams to ensure strong client outcomes. Success will be measured by account growth, client retention, revenue performance, new business acquisition and client satisfaction. You will maintain close, ongoing interaction with assigned accounts and conduct a minimum of three ...