European Solution Consulting & Customer Success team. The Associate Solution Consultant provides demo support, develops demo sites, scripts and materials and works with our client base to drive clientretention and expansion. Working with our Client base you will be a key part in the sales, adoption, and expansion plans we have for our Platform Solutions, with a … Be a product expert for the Legal Software suite of solutions, with an immediate focus on the HighQ platform and CoCounsel Core, working with the other Solution Consultants and Customer Success Managers in the team to ensure that all relevant stakeholders are apprised of latest developments and the product roadmap. Producing and maintaining demo data and technical resources for … to use, training the Sales team on these, refining these and updating these materials as necessary. Collaborating with your peers in Sales, Product, Support, and throughout Thomson Reuters. Answering customer questions, addressing issues and building solutions for Client needs. Collecting feedback from the field and working with Product Management on the go to market strategy. Working with Sales and More ❯
NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% clientretention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to More ❯
NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% clientretention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to More ❯
in developing impactful solutions that are reshaping the world of regulatory compliance. Responsibilities: Oversee the full project life-cycle of CUBE's end-to-end implementation projects from initial customer engagement, statements of work, project tracking and exceptional delivery Lead a team of project leads, technical leads and regulatory subject matter experts Deliver customer excellence and on-time … delivery Provide unrivalled customer service and retention, by exceeding expectations and proactively managing any issues arising during the relationship Coordinate, influence and ensure accountability across internal functions to ensure legal, financial and technical requirements are fully satisfied and approved for each customer engagement Maintain existing and develop new relationships with partners and subcontractors as necessary to More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Cannon Fire Protection Ltd. & Cannon Fire Sprinklers Ltd
members across the Asset Protection Group. Participate in networking events. Coordinate with operations on key client margins and mobilization timelines. Manage key accounts and support growth where applicable. Oversee customer care and retention strategies. Lead marketing activities to demonstrate ROI. Identify and support new revenue streams, such as new sectors. Provide competitor insights to the Board. Location … goals for 2025/2026. Build a robust sales pipeline (meetings, tenders, quotes). Ensure sales and marketing activities are tracked and successful. Utilize CRM systems effectively to track customer journeys. Enhance CFS's reputation and market presence in target sectors. Person Specification Self-motivated with strong commercial focus. Proven experience in selling sprinkler installations. Leadership qualities with motivational More ❯
Responsible for acquiring and onboarding key channel partners, then driving incremental growth through new logo acquisition in combination with existing customerretention and upsell. This role will have a defined list of key vendor resellers to onboard and own. Duties & Responsibilities Identify and onboard key partners to increase revenue and margin streams, adhering to vendor partner program More ❯
Responsible for acquiring and onboarding key channel partners, then driving incremental growth through new logo acquisition in combination with existing customerretention and upsell. This role will have a defined list of key vendor resellers to onboard and own. Duties & Responsibilities Identify and onboard key partners to increase revenue and margin streams, adhering to vendor partner program More ❯
and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customerretention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customerMore ❯
and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customerretention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customerMore ❯
product team to improve the website and app, analyzing user behavior, testing new ideas, and driving product strategy. This role offers the chance to make an impact by influencing customerretention and product performance, with plenty of room for creativity and innovation. Key Responsibilities Lead A/B testing and experimentation to optimize product features and customer flows Analyze customer data to identify trends, improve app usage, and drive retention Collaborate with product managers and engineers to shape new propositions and features Use SQL to analyze large datasets, testing hypotheses, and generating insights Support pricing tests and assess product performance against business goals Help iterate on the website and app, continuously improving user More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harnham
product team to improve the website and app, analyzing user behavior, testing new ideas, and driving product strategy. This role offers the chance to make an impact by influencing customerretention and product performance, with plenty of room for creativity and innovation. Key Responsibilities Lead A/B testing and experimentation to optimize product features and customer flows Analyze customer data to identify trends, improve app usage, and drive retention Collaborate with product managers and engineers to shape new propositions and features Use SQL to analyze large datasets, testing hypotheses, and generating insights Support pricing tests and assess product performance against business goals Help iterate on the website and app, continuously improving user More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
product team to improve the website and app, analyzing user behavior, testing new ideas, and driving product strategy. This role offers the chance to make an impact by influencing customerretention and product performance, with plenty of room for creativity and innovation. Key Responsibilities Lead A/B testing and experimentation to optimize product features and customer flows Analyze customer data to identify trends, improve app usage, and drive retention Collaborate with product managers and engineers to shape new propositions and features Use SQL to analyze large datasets, testing hypotheses, and generating insights Support pricing tests and assess product performance against business goals Help iterate on the website and app, continuously improving user More ❯
Harpsden, Oxfordshire, United Kingdom Hybrid / WFH Options
Headliners Recruitment
Specialist to join the team of a growing Henley based B2C business. You’ll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. … Key Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. More ❯
Henley-On-Thames, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Headliners Recruitment
CRM Specialist to join the team of a growing Henley based B2C business. Youll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. … Key Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. More ❯
team to ensure smooth operations Handle general queries, provide account servicing (sharing templates, advising on basic tax questions, etc.). Deliver high levels of client satisfaction and maximise clientretention Business Development Manager Job Requirements 2+ Years Experience In A B2B Sales Environment (ideally with a technical product, or selling professional services) Native-Level fluency in spoken and More ❯
region, and with a specific focus on addressing regional gaps (UK, Middle East and Asia Pacific) and leveraging new strategic key technology partnerships (Salesforce, Adobe, Call Center) to enhance customerretention (target: 20% reduction in existing churn), we are proposing the creation of a Regional Channel Manager role. This document outlines the key responsibilities and expected contributions … through the development and effective management of strategic channel partnerships. This role will be instrumental in building a robust partner ecosystem that contributes directly to our sales targets and customer success metrics, particularly the identified churn reduction goal. Responsibilities Supporting EMEA Channel Strategy: This role will be responsible for the on-the-ground execution of the overarching EMEA channel … in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business' bottom line. Today, Quantum Metric More ❯
relationships to grow business with existing clients and penetrate new markets. Building and maintaining a strong sales pipeline with a focus on both private and public sector opportunities. Driving customer acquisition, account growth, and long-term client retention. Mentoring and developing the sales team. Required experience and skills: Extensive experience in B2B enterprise software sales. Demonstrated success managing and More ❯
that when they come to renew their annual subscription with you, you can secure them for another year and perhaps increase their package. You will be targeted on clientretention and account revenue growth and so the role is very suited to a relationship builder. Requirements for this Account Development Executive position 1-3 years account management experience … SaaS experience (ideally within a retention team) Understanding of how a subscription cycle would work Interest in marketing or experience of selling to marketing agencies would be desirable Highly articulate, strong educational background and naturally outgoing personality Strong relationship builder Used to working to targets Stable career history If you think that you could be the Account Development More ❯
Kingswood House, Dalehouse Lane, Kenilworth, England
Ezoo
EZOO is on a mission to revolutionise how people access electric cars, and are looking for an Apprentice to join their dynamic team in Kenilworth! If you're organised, customer-focused and eager to grow in a supportive environment this could be the perfect opportunity for you! Role You will be a key individual responsible for all sales outreach … needs You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports Work with wider teams to ensure a smooth user experience Customerretention and growth Training Training to be provided … for career advancement within the company as you gain experience and develop your skills. This apprenticeship is ideal for someone looking to start a career in busienss adminsitartion and customer service with plenty of support and training to help you grow and develop professionally. Apprenticeship Standard Business administrator (level 3) Training Provider COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING More ❯
you come in. The opportunity We know that creating engaging and effective content in our channels and through our proprietary products is a key part of building a great customer experience and ultimately driving business value. As we expand our owned channels, we're looking for someone to set and execute on a strategy for using content to drive … search-engine and app-store optimisation, product conversion and long-term customer engagement, in line with our ambition to build the world's best loyalty website and App. Join AVIOS as a Digital Content Manager and deliver the creation of compelling digital experiences across our multicategory retail and travel loyalty platform. You'll be responsible for delivering exceptional customer … based on your role and 'to do' list. What you'll get up to Content Delivery Execute end-to-end content strategy development for homepage experiences, category pages, and customer touchpoints across our retail and travel verticals Collaborate with Product, Marketing, and Trading teams to deliver content that supports quarterly business objectives and seasonal campaigns Ensure all content aligns More ❯
marketers. In addition to upselling and cross selling business intelligence solutions to your existing clients, you will also be selling bespoke advisory services You will be targeted on clientretention and account revenue growth and so the role is very suited to a relationship builder. Requirements for this Account Development Manager position 3+ years business intelligence account management … experience Subscriptions sales experience, ideally within a retention team Understanding of how a subscription cycle would work Interest in marketing or experience of selling to marketing agencies would be desirable Highly articulate, strong educational background and naturally outgoing personality Strong relationship builder Used to working to targets Stable career history If you think that you could be the More ❯
to the country's leading political intelligence platform which offersfast, accurate and relevantpolitical monitoring, campaigning tools, and research servicesfor public affairs professionals. In 2020, they boasted a 90% clientretention rate and 25% growth of new clients . It is therefore a very well established, and highly regarded intelligence tool, which you can be confident talking to new More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
the following: • Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. • Ability to estimate and forecast progress accurately. • Ability to translate ideas and solutions to clear tasks and models. • Experience in working across the full customer engagement lifecycle. • Ability to identify and manage risk, dependencies and constraints. Knowledge • Proven experience of systems integration and implementation projects • Experience of public/private Cloud technologies and associated More ❯
York, Beckwithshaw, North Yorkshire, United Kingdom
The Bridge IT Recruitment
the following: • Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. • Ability to estimate and forecast progress accurately. • Ability to translate ideas and solutions to clear tasks and models. • Experience in working across the full customer engagement lifecycle. • Ability to identify and manage risk, dependencies and constraints. Knowledge • Proven experience of systems integration and implementation projects • Experience of public/private Cloud technologies and associated More ❯
in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the … environment, this could be the perfect role for you. What You'll Do Support with the development and execution of field marketing plans, including event and webinar execution, virtual customer conference support, partner and customer communications Manage webinar logistics and execution for marketing, alliances, and customer success teams Coordinate with internal teams such as product marketing, creative … media tools, including LinkedIn and Twitter Growth-minded and a team player with a positive attitude Nice to Have Experience developing and executing account-based marketing programs Experience with customerretention, cross-sell, and upsell campaigns Life sciences industry experiences a plus but not essential Perks & Benefits The chance to work with a genuine market leader Huge More ❯