226 to 250 of 323 Customer Retention Jobs in England

Client Success Manager, you will manage relationships with an existing portfolio of clients, ensuring high levels of customer satisfaction, supporting client retention and identifying opportunities for account growth. Working closely with technical delivery teams and senior management, you will support contract renewals, client reviews, service delivery … technical engineers and service delivery teams to ensure client requirements are met. Maintain accurate CRM records, account plans and commercial activity. Contribute to client retention, account growth and customer satisfaction targets. Skills andamp; Experience Required Ideally 1–3 years’ experience in Customer Success, Account Management, Client ...

based in London. What you’ll do As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts. Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals. ...

seeking a client relationship executive to own a portfolio of clients post go-live in a relationship-first, commercially-minded role central to client retention and growth. You will manage health, adoption and value delivery, while pursuing renewal and expansion opportunities in partnership with CRO and Product. Responsibilities ...

Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin. In this role, you will: Understand the customer and identify gaps - Find the pain points within Legal, People, and Finance; learn the constraints they can’t change, the workarounds they’ve created … lasting connections. Our client portfolio includes high‐velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly ...

transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. This is not a support role … This is a revenue-owning, value-led, growth-oriented CSM role. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers ...

English and French, strong problem-solving skills, and experience with CRM or ERP systems. You will collaborate across Product and Operations to enhance customer outcomes and retention. #J-18808-Ljbffr ...

Staff Full Stack Data Analyst to join a mature Data & AI team. You will partner with senior commercial leaders to drive decision-making across customer acquisition, retention, growth, and customer success, while owning analytics initiatives. This 9-12 month contract offers remote or hybrid work from ...

value in core financial operations. Collaborate with strategic consultancy partners, including Big 4 firms, to expand ecosystem reach, co-sell enterprise solutions, and accelerate customer time-to-value. Partner cross-functionally with Professional Services, Marketing, Business Development, and Finance to ensure seamless customer onboarding, retention ...

Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses seeks a senior Customer Success leader to shape the scaled CS function and mentor two Managers. You will drive adoption, renewals and commercial outcomes across a £4-5M ARR portfolio of almost 1,000 customers. … engage in executive customer conversations, coach your team, and set the standard for customer value, retention and ARR growth, balancing strategic leadership with hands-on customer engagement. #J-18808-Ljbffr ...

synchronized with active sales initiatives. Post-Sale Integration: Partner with account management teams to design seamless transitions from initial contract execution into long-term customer success, retention, and account expansion. Required Skills and Experiences Industry Leadership Experience: 8+ years of enterprise-level commercial leadership experience selling high … collaborate seamlessly with executive leadership to construct aggressive, balanced commercial incentive structures. ROI-Minded: You view industry events and conferences through a strict customer acquisition lens, prioritizing measurable pipeline generation and ROI over abstract brand exposure. About Flexion Flexion Mobile is a leader in one of the fastest ...

join our Hotels.com Analytics team. In this role, you will own analytics for some of Hotels.com’s most important growth domains – such as customer growth, loyalty & retention, large‐scale merchandizing campaigns, and website performance. You will frame ambiguous questions, design and execute rigorous analyses and experiments … results. Demonstrate creativity and persistence in overcoming roadblocks. Develop and maintain clear and user‐friendly dashboards and reports to track and analyze KPIs (e.g., customer value, engagement, campaign outcomes). Train stakeholders on their usage. Be curious and constantly monitor key metrics and trends to proactively suggest actions, test ...

based in London with hybrid working. You will lead the Client Service Management and Managed Onsite teams supporting enterprise customers. You will drive client retention, oversee contracts, manage KPIs and SLAs, and collaborate with project management, service architecture, and the CTO office to scale services globally. #J ...

assigned client-direct accounts. Success in this role is based on consistent prospecting/networking and pipeline development, new client acquisition/activation, client retention/growth, and achievement against progressive total revenue goals. We operate in a matrixed environment, with support from a skilled team of account ...

driving revenue growth, and coordinating pricing with customers and partners. You will leverage MEDDICC, manage pipelines, and collaborate with cross-functional teams to ensure customer satisfaction and retention. Ideal candidates are highly organized, target-driven, and bilingual in English and Dutch, with experience in Salesforce and pricing negotiations. #J ...

have each other's backs. The Role This is a role for someone who wants their models used, not admired. You will solve complex customer and commercial problems through advanced analytics, experimentation and machine learning, working with rich customer, booking, behavioural, marketing and digital data. The problem space … broad: segmentation, propensity, personalisation, customer value, retention, forecasting and commercial optimisation. Alongside hands‐on work, you will shape analytical methodology, mentor other data scientists and help our most valuable models move from experiment into decisions that change what the business does. The data is rich, the questions ...

including Head of Tax, CFO and CIO level. Own the solution strategy on complex, multi-country and strategic opportunities: manage multiple customer prospects, proactively identify tax process issues and support the sales team in developing proposals and customer business cases to establish a ‘win’ in the overall sales … compliance, e-invoicing and digital reporting, business processes, and business operations throughout the sales process. Take ownership of the client experience, ensuring that customer excellence is delivered throughout the sales cycle and delivery process, and developing trusted advisor relationships with senior client stakeholders in order to create client champions ...

including Head of Tax, CFO and CIO level.* Own the solution strategy on complex, multi-country and strategic opportunities: manage multiple customer prospects, proactively identify tax process issues and support the sales team in developing proposals and customer business cases to establish a ‘win’ in the overall sales … compliance, e-invoicing and digital reporting, business processes, and business operations throughout the sales process.* Take ownership of the client experience, ensuring that customer excellence is delivered throughout the sales cycle and delivery process, and developing trusted advisor relationships with senior client stakeholders in order to create client champions ...

enterprise sales cycles. Collaborates with Marketing and Sales Operations to ensure demand generation, lead qualification, and pipeline activity are consistently aligned. Account Management & Client Retention Oversees how Account Managers engage with clients to solve problems, achieve business goals, and further leverage Origami’s platform; ensures clients develop long … growth conversations alongside account managers. Participates in select client stewardship reviews and Quarterly Business Reviews (QBRs). Partners with Client Success leaders to ensure customer success delivery, service hour utilization, and timely escalation of at-risk engagements. Operational Rigor & Reporting Assesses and reports progress against team objectives and KPIs ...

## SMB Account Manager, Customer DevelopmentApplylocations: Great Britain - Londonposted on: Posted Yesterdayjob requisition id: R6339**SMB Account Manager, Customer Development**At Mimecast, we’re not just a cybersecurity company - we’re the trusted partner that organisations worldwide rely on to keep their most critical communications safe. With over … global company at the forefront of cybersecurity, then Mimecast is where you belong.We're searching for a dynamic **SMB Account Manager** to join our Customer Development team - the driving force behind building and nurturing relationships with our existing customers. In this role, you’ll work with current Mimecast accounts ...

Lintel Trust And Hact is looking for a Customer Success Lead to enhance customer experience, retention, and value across its social value products. This role involves onboarding, engagement, and renewal activities while building strong relationships with customers. The ideal candidate has experience in customer success ...

redesign, lead-to-cash transformation, commercial model evolution, and large-scale B2B operational change. Much of our work centres on B2B growth, product reinvention, customer lifecycle transformation, and revenue operations, helping software businesses build the strategies, processes, and operating models they need to grow efficiently and compete … business impact. You should demonstrate strength across the following areas: 1. B2B Transformation & Delivery Leadership Proven experience leading complex programmes across the B2B customer lifecycle, from lead generation and sales through to onboarding, adoption, and renewal, with clear evidence of revenue growth, cost reduction, or efficiency improvement delivered Experience ...

role may be eligible for a discretionary incentive award and a competitive benefits package, including core benefits such as pension provision. Background CLM supports customer onboarding, retention and growth while ensuring compliance with the Bank’s Risk Framework, regulatory obligations and Financial Crime and Counter-Terrorist Financing … supports EMEA-wide solutions and manages ongoing platform configuration and change through BAU governance. Facts and Scale The role requires a broad understanding of customer-facing CLM solutions, data management tools, integrations and downstream systems. Technical Analysts deliver complex CLM projects and programmes and engage stakeholders from analyst through ...

Commercial Customer Success Manager - EMEA London, UK We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus … role based out of the London office. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing ...

partners in the FR market to drive the Meta hardware vision. The candidate will deliver plans that stay within budget, while executing experiential programs, customer acquisition and retention, and measurement while continually improving our toolset and processes to meet our goals. The ideal candidate should be customer ...

partners in the UK market to drive the Meta hardware vision. The candidate will deliver plans that stay within budget, while executing experiential programs, customer acquisition and retention, and measurement while continually improving our toolset and processes to meet our goals. The ideal candidate should be customer ...