26 to 50 of 133 Customer Retention Jobs in England

entering the digital landscape and offering full wireless systems. Our digital vision offers the following value propositions: Increased revenue for Hyfire partners through improved customer retention Increased profitability for Hyfire partners through improved resource management and allocation Ability to grow business from new opportunities by maximising resources … online technical support services and other digital solutions that can be integrated into existing and evolving ecosystems. Our work focuses on developing innovative, connected, customer centric and personalised products and solutions that nurture the evolution of the sectors where we play. Our Purpose Shaping a safer world through innovation. … Our Values Stay close to the customer: Listen carefully, delight and exceed customer expectations. Think digital: Continually grow and change. Challenge assumptions and grasp digital opportunities. Act transparently: Play to win, but not at the expense of the others. Be fair and honest in all that you do. more »

role will have the following responsibilities: * Sales lead generation and building a pipeline of high-quality prospects * Achieving against set Sales targets * Completing required customer calls per day * Utilising the promotional support information available to target and promote new ranges and initiatives to drive further sales * Building an engaging … positive relationship with their customers through maintaining high standards of customer service and care during and between interactions * Driving, developing and delivering sales opportunities through new accounts across the portfolio * Actively managing designated accounts to drive commercial sales and build customer retention * Ensuring their account base … continues to consistently grow The successful candidate background * Fluency in English and German * Previous customer sales experience or customer service experience * Results/target driven * Experience of working in a role making outbound calls * Ability to use Word and Excel and learn new systems as required * Tenacity - the more »

Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1500 people, they have … online sales channels. This position requires a unique blend of technical, analytical, strategic & management skills to ensure that the eCommerce platform is meeting the customer needs in a rapidly evolving digital landscape. You will be responsible for LWCs customer ordering portal and the upkeep of our public facing … management & optimisation of the companys B2C and B2B eCommerce websites and corporate sites. 2. Analytics & Reporting: Continuously monitor and analyse performance, sales data and customer behaviour to identify opportunities from improvement and informed strategic decision-making. 3. Collaboration & Project Management: Work closely with cross-functional teams, including IT, Marketing more »

exciting journey ahead of us. Do you want to join us at the heart of trust?This candidate has a proven history of client retention and growth, is an expert in building consultative relationships and is responsible for ensuring that every Trustpilot customer has a knowledgeable, responsive … and a personable main point of contact during their entire lifecycle. Essentially, the CSM is responsible for renewing and expanding our current customer relationships, as well as encouraging goodwill throughout the Trustpilot client-base and larger community which can come in the form of client referrals, testimonials, and case … studies.What you’ll be doing:Promote Customer Success and Trustpilot SuccessMeet retention and renewal goals aligned to customer business outcomes, ensuring that customers meet their KPIs and realize the full value of the Trustpilot platformStay current and develop new uses for Trustpilot’s innovative products and more »

Design, Development and QA teams. You will report to the Delivery Director and will take care of one or more of the external key customer accounts – existing and new travel agencies. Proactively establishing and maintaining effective relationships with customers to facilitate the growth of software blueprints through the consideration … to support software development planning and delivery to agreed specifications and timescales. Identifying opportunities to advocate for additional products or services and contribute to customer retention and renewal efforts. Lead Customer Service Review meetings Assist customers in identifying new requirements for BAU change requests and new … project initiatives using travel/systems experience. Collaborate with the Technical Design Lead and Delivery Director to handle customer requests for changes. Ensure that all interactions are timely, solutions are appropriate for the purpose, important milestones are comprehended and achieved, and the deliverables are scheduled into the timelines and more »

in delivering transformational IT services. Position Overview: As a Technical Account Manager (TAM) you will be the owner of the technical relationship between the customer and Advania and a fundamental member of the Sales Expertise team, responsible for delivering a connected Customer experience. The role of the TAM … guiding clients as they navigate their organisation through their digital transformation journey. Driving the client's adoption of Microsoft Cloud solutions and supporting the Customer in maximising their investment in key Microsoft Technologies such as Azure, Modern Workplace, Business Applications and Cyber Security & Compliance. With a portfolio of fully … is achieved through a blend of tactical and strategic alignment to key projects and day to day operations, with a focus on delivering successful Customer outcomes, identifying and propose improvement opportunities, owning the creation and management of the clients Technical Roadmap and utilising Customer opportunities to drive innovation more »

an Independent Finance specialist that is looking to bring in a Data Quality Manager to enhance & maintain the quality and the consistency of the customer transaction & marketing data. This is an opportunity to provide improvements to the quality assurance process, while establishing data management to a robust standard that … for improvement. This will be fed back to quality assurance. * Identifying sales opportunities- working with marketing, you will use data to identify opportunities for customer retention and lead generation opportunities for the business. * Analysis- analyse data to look for trends and insights that can benefit the business more »

of growth. You will work closely with the Marketing Director and will deliver CRM projects that will drive loyalty and spend from their existing customer base. The overall CRM objective is to be responsible for designing, producing and delivering a range of timely campaigns to increase customer loyalty … reordering You will play a key role in reviewing the loyalty scheme and update it to drive demonstrable value to the business and all customer segments Working with the loyalty and CRM partner you will manage customer jonurneys to create, maintain and grow customer database Drive the … strategy of customer communication across email, site, SMS and direct mail Identify customer journey requirements and trigger points for automated communications Experience Required 6+ years experience in CRM & Loyalty Educated to degree level - marketing qualification would be preferable Solid CRM and Email marketing background Hands on and strategic more »

for marketing materials, including website content, product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performance metrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual more »

for marketing materials, including website content, product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performance metrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual more »

create performance-driven solutions. Participating in daily Scrums and review meetings, your work will have a direct impact on the business driving growth, client retention and revenue, through innovative online advertising on platforms like Google, Instagram and Amazon. Backed by a growth equity firm with a history of more »

clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. br br Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. br br The Subscription team supports high traffic API services that provide the more »

SaaS Sales & Customer Success Specialist We are seeking a dynamic, experienced and customer-focused Sales and Customer Success Specialist to sell APIMS solutions directly to schools, SMEs and charities, and to work closely with our partners/resellers. As we are a start-up with a small … but growing team of dedicated professionals, you must be willing to undertake related activities, including marketing, sales admin and customer support. As the company grows, you will be able to specialise in the area of work you enjoy most, and have the opportunity to build and lead your own … team. SaaS Sales & Customer Success Specialist Key Responsibilities: Sales Development: Generate direct dales. Work with business partners/resellers to close deals where necessary. Conduct product demos and present solutions to prospective customers. Represent APIMS at conferences to boost brand visibility and generate leads. Customer Onboarding: Guide new more »

team, you’ll be working with several internal and client-based teams, helping to develop models, tools, and algorithmic models, to help aid in customer retention, engagement, and much more. The firm is beginning to use Machine Learning and AI within the role, so the ideal candidate more »

growth and client retention. Collaborate with marketing and product teams to develop strategies that enhance market presence and drive sales. Analyze market trends and customer feedback to recommend improvements to the products and services. Prepare detailed reports on business development activities including sales outcomes, revenue forecasts, and market analysis. more »

marketing & PR teams Grow client organic search traffic by 20% per year Reach client KPI targets (traffic, keyword rankings, SERP presence) Maintain 95% client retention rate Represent AccuraCast at important SEO conferences. Benefits: Annual training budget to upskill yourself Flexible working Private medical insurance Mental health cover Cycle more »

and manage a small sales team, and implement KPIs to track performance and success - Ensure that all projects are delivered on time and to customer satisfaction, in order drive customer retention - Manage relationships with key clients, suppliers and 3rd party organisations - Report to the Board of more »

already at Business Director/Client Partner level looking for a new challenge. Key Responsibilities Driving transformative business results for IKEA, resulting in client retention and satisfaction whilst ensuring commercial growth. Developing a deep understanding of the IKEA business, communication model, and lead the planning output, supporting the more »

team, you’ll be working with several internal and client-based teams, helping to develop models, tools, and algorithmic models, to help aid in customer retention, engagement, and much more. The firm has some projects to automate in AI and then within 3-6 months will have more »

deliver impactful solutions. Key Responsibilities: - Analysing client briefs to identify winning strategies. - Developing compelling proposals and pitches. - Contributing to account planning to ensure client retention and growth. - Engaging with partners to align their products with our services. - Providing thought leadership and supporting marketing efforts. - Assisting delivery teams in more »

Build and maintain a robust sales pipeline through proactive prospecting, networking, and lead generation. Account Management: * Manage and nurture existing client relationships to ensure customer satisfaction and retention. * Act as the primary point of contact for clients, addressing their needs and concerns promptly and effectively. * Conduct regular account reviews more »

risk management, asset allocation and implementation. Your role will be wide-ranging and will encompass interacting with managers, conducting data analysis, and contributing to customer objectives. We believe that the unique breadth of this programme will enable you to develop a strong technical and non-technical multi-functional skillset … that could be applied in several areas of our business. The 2-year graduate programme will involve structured rotations across the business: Customer Analytics and Operations •Understanding how relationships, clients and data are applied across the business and functions work together for the delivery of the business. Spend time … office areas. Working with the relationship management team on auto-enrolment, legislation and how it applies. Working with the relationship management team to explore customer retention and growth strategy MI and Data Governance Working with the team on due diligence and integrity of Data Understanding how to more »

Control Systems (ICS) used within the nation’s critical infrastructure cyber-landscape. Assess the robustness of cybersecurity architectures, technologies, and procedures being implemented within customer facilities. Design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and … develop effective relationships at all levels. Build and maintaining strong relationships with internal and external customers and key business stakeholders. A drive for outstanding customer service and high performance culture. The ability to gain and maintain SC clearance. Desirable Requirements: Comfortable at operating in an engineering and non-engineering … design and delivery of Operational Technology Target Operating Models is desirable Experience of Agile Project Management Techniques using tools such as Jira is desirable. Customer retention/satisfaction. Knowledge and use of Lean techniques In return Capula offers the following benefits to permanent employees 25 days holiday more »

Managers and Retention Specialists with a focus on retaining more of our existing client base. * Manage the core metrics linked to client retention and cancellation requests * Identify recurring trends such as non-usage cancellation requests * Conduct regular individual and team reviews, identifying training needs and ensuring … subsequent training is undertaken * Monitor and review client retention reasons to escalate areas for improvement * Produce regular reports and dashboards for the Operations Director and Senior Leadership teams on overall retention performance What you bring: The ideal candidate for the Head of Growth and Retention … is an exceptional opportunity to join a multi award-winning organisation that values its employees. The company provides exposure to a wide variety of customer service issues across different sectors, ensuring a dynamic and challenging work environment. The company is committed to the training and development of its employees more »

approach to problem-solving, be able to mitigate disputes and discrepancies, whilst contributing significantly to the organization's financial stability and growth. Responsibilities * Manage customer retention, pursue overdue balances, and ensure timely payments. * Collaborate with teams to resolve collection issues and gather necessary information. * Update internal systems … and an inspiration to its community. * 3-month contract, focusing on a specialist project that will give you invaluable insight and experience in retention credit control. How to Apply: Don't miss out on the opportunity to join a dynamic team! To apply, please send your CV to more »