26 to 50 of 98 Customer Retention Jobs in England

inside IR35 | Contract until 31st July (likely extension) We're working with a global organisation to hire a BI Reporting Analyst to support their Customer Success function (international markets), with a strong focus on growth, retention and account expansion. This is a highly visible role where … play a key part in turning data into actionable insights, supporting decision-making across Customer Success, Sales and Marketing teams. You'll be responsible for building impactful dashboards, analysing performance and delivering insights that drive customer retention and revenue growth. Design and develop interactive dashboards ...

redefining software for the logistics, transport, and warehousing industries. Our focus is on delivering high-performance logistics technology that improves planning, execution, and customer communication. We provide specialist solutions for the sector, tightly integrated with ERP platforms to support end-to-end and final-mile delivery operations. We live … breathe our motto Making Logistics Technology. Better. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. Were looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology ...

Customer Success Advisor Location: Gateshead, Tyne and Wear Salary: £25,000 benefits Hours: Full time, office-based (1 day WFH available after 6 months) About the Company We're partnering with a fast-growing organisation within the UK's education technology sector. They are known for delivering innovative digital … collaborative environment where employees are encouraged to develop and contribute to continuous improvement. The Opportunity This is a great opportunity to join an established Customer Success team in a role focused on customer support, account coordination, and administration. As a Customer Success Advisor, you'll ensure customers ...

corporate travel sales or account management within a TMC or travel tech environment Strong track record in new business development and corporate client retention Deep understanding of travel management systems, OBTs, and GDS platforms Experience negotiating complex corporate contracts, including mark-ups, transaction fees, and commissions Excellent communication ...

rata Basingstoke Our client based in Basingstoke specialise in consulting and sales of workspace technology who pride themselves on delivering excellent customer service in design, installation and aftercare/support. They are looking for a dedicated Sales Administrator to provide support to their sales team and customers. Main responsibilities … will include ensuring timely and accurate customer quotations, follow up calls and support. Skills and Competencies needed for the Sales Administrator role Someone who can bring a positive mindset to the position as this role is heavily focussed on customer success Excellent telephone manner when consulting with potential ...

rata Basingstoke Our client based in Basingstoke specialise in consulting and sales of workspace technology who pride themselves on delivering excellent customer service in design, installation and aftercare/support. They are looking for a dedicated Sales Administrator to provide support to their sales team and customers. Main responsibilities … will include ensuring timely and accurate customer quotations, follow up calls and support. Skills and Competencies needed for the Sales Administrator role Someone who can bring a positive mindset to the position as this role is heavily focussed on customer success Excellent telephone manner when consulting with potential ...

businesses create, edit, sign, and streamline document workflows at scale. This role owns end‐to‐end product leadership, with a strong focus on customer retention and long‐term value creation. You will drive product‐led growth through experimentation, lifecycle engagement, and funnel optimization across activation, retention … Drive pdfFiller’s AI and innovation roadmap – ensuring we delight customers both today and in the future Own portfolio‐level roadmap prioritization informed by customer insight, market research, and competitive intelligence Drive product‐led growth by optimizing the full user journey, conversion funnels, retention loops, and unit ...

they're at an exciting inflection point. Transitioning from traditional MSP to a security-first MSSP (Managed Security Service Provider), and significantly scaling new customer acquisition. This isn't just business as usual - this is a strategic growth phase that creates genuine opportunity for the right salesperson. Why This … Role Matters We've built a strong foundation: excellent customer retention, solid technical delivery, and a trusted brand in our region. What we need now is someone who can translate that strength into consistent new business growth. This isn't about cold-calling hundreds of prospects ...

Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting … trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives ...

become an integral part of our dynamic revenue team. You will play a key role in driving both new business acquisition and customer retention, building relationships with prospective and existing members, and creating valuable revenue opportunities. This is an exciting opportunity for someone who enjoys outbound sales … managing customer relationships, and earning uncapped commission while contributing directly to business growth. About Us: Transport Exchange Group is a rapidly growing software (SaaS) company dedicated to providing cutting-edge solutions for the logistics and transportation industry. With ongoing investment in new products, we offer the excitement and innovation ...

central London. Joining the EMEA Commercial team, the Programme Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across business Marketing, Sales, Partnerships, Product and Customer … role in SaaS Enterprise, Sales and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability ...

tech business transforming how owners stay connected to their pets. Since launching in recent years, the company has scaled rapidly, building a global customer base across multiple markets, with further international expansion planned in 2026. With a strong subscription-led model, they are now looking to bring … work with large, complex datasets to generate insight, improve decision-making, and drive commercial performance. A key focus will be optimising recurring revenue, improving customer retention, and enhancing subscription billing processes. Key Responsibilities Build reports and dashboards to track KPIs and performance Turn complex datasets into actionable ...

they're at an exciting inflection point. Transitioning from traditional MSP to a security-first MSSP (Managed Security Service Provider), and significantly scaling new customer acquisition. This isn't just business as usual - this is a strategic growth phase that creates genuine opportunity for the right salesperson. Why This … Role Matters We've built a strong foundation: excellent customer retention, solid technical delivery, and a trusted brand in our region. What we need now is someone who can translate that strength into consistent new business growth. This isn't about cold-calling hundreds of prospects ...

your impact. Your Career As a Senior Account Manager at MHR, you’ll take ownership of driving growth across our Large and Medium Enterprise customer base. You’ll build strategic relationships at C-level, positioning MHR’s cloud-based HR, Payroll, and Finance solutions as long-term value drivers … models. You’ll develop account plans, create joint vision roadmaps, and proactively build pipeline within your portfolio, ensuring consistent revenue delivery and high customer satisfaction. This role offers the opportunity to operate strategically, sell business value rather than features, and play a key part in shaping the future ...

Role? AS TAM, you’ll play a key role in driving revenue growth across Adobe’s partner ecosystem. Your mission is to own customer renewals, strengthen relationships, and unlock new opportunities through strategic upselling and cross-selling within the Adobe portfolio. This isn’t just another sales job. … market. Your Day-to-Day: Manage top-tier renewals across non-named (CSMB) accounts, ensuring on-time, smooth contract renewals while maintaining a high customer retention rate. Use each renewal as a strategic growth opportunity. Introduce customers to Adobe’s cutting-edge solutions like Firefly, Adobe Express ...

enjoys commercial conversations and relationship management without the pressure of a pure "hunter" sales role. ⚡Location -Northampton (onsite) 💰Salary - £35K + OTE Key Responsibilities: Customer Retention: Act as the primary commercial point of contact, ensuring contracts are renewed on time and building strong, long-term relationships. Growth … Strategy: Identify and qualify cross-sell and upsell opportunities to deepen customer relationships and grow revenue. End-to-End Renewals: Own the renewal process, clearly explaining contract terms and positioning enhanced solutions where suitable. Business Development: Support growth through networking events, exhibitions, and proactive outreach to generate new leads. ...

differentiated value proposition. Moreover, the company continues to reinvest heavily in product development. This commitment includes AI-enabled partnerships that enhance usage, deepen customer value and support long‐term subscription growth. The Chief Sales Officer Role Reporting directly to the CEO, the Chief Sales Officer takes full accountability … business is achieving strong and sustained performance, with approximately 45% ARR growth and 32% growth in booked revenue. This momentum stems from exceptionally high customer retention, multi‐year contracts and built‐in price increases. At the same time, the business maintains negligible churn. Looking ahead, growth will ...

meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

role is leading enterprise go‐to‐market strategy, successfully taking new products to market and embedding them in both existing and new customer relationships. Commercial Growth and ARR Scaling Opportunity FromCounsel is delivering consistent commercial performance, with c.45% ARR growth and 32% growth in booked revenue, supported by exceptionally … high customer retention, multi‐year contracts and built‐in price increases, resulting in negligible churn. The next phase will focus on product expansion, the continued rollout of value‐based pricing, and deeper penetration of the existing customer base, as the platform scales further across enterprise legal ...

trusted, long-term partner with a strong focus on ROI and total cost of ownership. Your Team Working cross-functionally with Customer Success and internal delivery teams, you’ll collaborate to build joint value roadmaps that support customer objectives and MHR’s strategy. You’ll maintain accurate sales … activity in Salesforce and conduct regular customer touchpoints, visiting each customer at least every 90 days. Together, you’ll resolve escalations, maintain referenceable accounts, and ensure customers continue to realise value from their investment in MHR. Your Impact Your ability to build meaningful, strategic relationships and deliver consultative ...

within an assigned portfolio of existing accounts. Identify and execute upsell and cross-sell opportunities within existing customers. Lead renewal conversations to ensure strong customer retention and long-term partnerships. Act as a trusted advisor to customers, understanding their evolving needs and aligning solutions accordingly. Skills Required … demonstration skills, with the ability to communicate complex solutions clearly. Commercially astute with strong negotiation and closing skills. Experience managing and growing existing customer accounts. Ability to balance new business development with account management responsibilities. Highly organised with strong pipeline management and forecasting skills. ...

seeking an experienced Finance Analyst to support its continued international expansion. Established in 2022, the organisation has grown rapidly and now supports a global customer base across multiple territories, with further European growth planned. This is a high-impact role working closely with the executive team within a growing … meaningful insights to support business decisions Performing data mining and analysis using SQL and Google BigQuery Supporting recurring revenue analysis, subscription billing optimisation and customer retention initiatives Identifying trends, risks and opportunities to drive performance improvements Investigating business requirements and translating them into effective, data-led solutions ...

seeking an experienced Revenue Analystto support its continued international expansion. Established in 2022, the organisation has grown rapidly and now supports a global customer base across multiple territories, with further European growth planned. This is a high-impact role working closely with the executive team within a growing data … meaningful insights to support business decisions Performing data mining and analysis using SQL and Google BigQuery Supporting recurring revenue analysis, subscription billing optimisation and customer retention initiatives Identifying trends, risks and opportunities to drive performance improvements Investigating business requirements and translating them into effective, data-led solutions ...

Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business has scaled to approximately 80+ employees (with continued growth planned) and supports 150+ customers globally. Since inception in the mid 2010s ...