26 to 50 of 169 Customer Retention Jobs in England

Customer Advisor

Hiring Organisation
Klipboard
Location
England, United Kingdom
stock efficiently, sell profitably and service competitively RAM Tracking , a leading provider of vehicle tracking and field service management solutions, is currently seeking a Customer Advisor to join our growing team in Leeds. This position is fully office-based (5 days per week) . Following our acquisition by Klipboard … February, we’re entering a new and exciting phase of growth. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, this is a unique opportunity to join a dynamic, forward-thinking organization. As our Customer Advisor ...

Account Manager

Hiring Organisation
Comoro
Location
Epsom, Surrey, United Kingdom
Employment Type
Permanent
Salary
£35000 - £38000/annum £20k OTC uncapped
technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … spending accounts, with a view to retain with inflation. Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify ...

Customer Service Advisor - Italian & Spanish - Remote

Hiring Organisation
Advancing People
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum, Inc benefits
Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily … those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ...

Client Manager

Hiring Organisation
Lucy Walker Recruitment
Location
Leeds, England, United Kingdom
allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio. Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. … Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

Account Manager

Hiring Organisation
Proactis
Location
England, United Kingdom
Purpose: The Account Manager must demonstrate a strong customer-focused mindset and take a proactive approach to ensuring customers realise ongoing value from our solutions. Working closely with internal teams and customer stakeholders, the Account Manager will support the development and nurturing of Proactis’ accounts to strengthen relationships … existing accounts, building strong day-to-day relationships, supporting renewals, and identifying early-stage growth opportunities. The role is focused on maintaining long-term customer relationships, ensuring high engagement and satisfaction, and contributing to sustainable account growth. Key Responsibilities: Customer Retention & Relationship Management Own a portfolio ...

Digital Executive

Hiring Organisation
TYPEBEA
Location
Slough, Berkshire, UK
Employment Type
Full-time
precision, including product uploads, merchandising, homepage and blog updates, and promotional rollouts. You'll continuously identify opportunities to enhance site performance and elevate the customer experience, ensuring every site delivers a best-in-class look and feel. Working closely with the Head of Digital, you'll analyse performance data … uncover friction points and execute strategies that boost conversion rate (CVR), average order value (AOV), and customer retention. KEY RESPONSIBILITIES Site Management & Content Execution Maintain and update multiple global brand websites, ensuring accuracy and alignment with marketing calendars, campaigns, and promotions. Execute product uploads, merchandising, homepage updates, and blog ...

Account Director

Hiring Organisation
Force24
Location
Leeds, England, United Kingdom
smarter engagement, stronger ROI and measurable business growth. As we continue to scale, we are looking for an experienced Account Director to join our Customer Success team at an exciting stage in our journey. This is a pivotal role focused on ensuring our customers succeed, stay and grow with … voice and advocate of your clients internally, ensuring their objectives are clearly represented and aligned with internal teams. This role requires a balance of customer-centric thinking and commercial development, ensuring clients are advocates, achieving measurable value, and investing further in solutions that support their continued success. Key Responsibilities ...

Senior Account Executive - DACH

Hiring Organisation
Matched
Location
England, United Kingdom
dynamic and experienced Senior Account Executive to join their team and help to expand their corporates Enterprise market presence (£500m+ turnover) while nurturing strong customer relationships. This role is to sell in to the DACH region. As a Senior Account Executive, you will be responsible for driving sales growth … with new business customers as well as cross selling and upselling into existing relationships. Ensuring high levels of customer satisfaction and retention for their corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue ...

Business Development Manager

Hiring Organisation
ClearCourse
Location
Waterlooville, Hampshire, South East, United Kingdom
Employment Type
Permanent
functionality, and embedded payments powered by ClearAccept. With over 20 years of product evolution, Swan is a mature, feature-rich retail solution with high customer retention and deep operational capability. From fashion and department stores to furniture and sports retail, we help retailers run smarter, more connected ...

Customer Success Manager - Manchester

Hiring Organisation
Gleeson Recruitment Group
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£40000 - £45000/annum + Bonus
Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting … trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives ...

Customer Success Manager - Chippenham

Hiring Organisation
Gleeson Recruitment Group
Location
Chippenham, Wiltshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £45000/annum + Bonus
Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting … trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives ...

Customer Success Manager - Northampton

Hiring Organisation
Gleeson Recruitment Group
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £45000/annum + Bonus
Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting … trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives ...

Account Manager

Hiring Organisation
Reed
Location
Guildford, Surrey, UK
Employment Type
Full-time
proactive and commercially focused Renewals Account Manager. This role involves managing the renewal lifecycle of software licences and service contracts across an established customer base. It is an excellent opportunity for someone who excels in client communication, contract management, and identifying growth opportunities within existing accounts. Operating remotely within … Surrey region, the successful candidate will play a key role in ensuring customer retention, satisfaction, and revenue continuity. Day-to-day of the role as Renewals Account Manager Proactively manage contract expirations by tracking upcoming renewals and initiating client discussions early. Prepare and deliver renewal quotes ...

Account Manager

Hiring Organisation
Reed
Location
England, United Kingdom
proactive and commercially focused Renewals Account Manager. This role involves managing the renewal lifecycle of software licences and service contracts across an established customer base. It is an excellent opportunity for someone who excels in client communication, contract management, and identifying growth opportunities within existing accounts. Operating remotely within … Surrey region, the successful candidate will play a key role in ensuring customer retention, satisfaction, and revenue continuity. Day-to-day of the role as Renewals Account Manager Proactively manage contract expirations by tracking upcoming renewals and initiating client discussions early. Prepare and deliver renewal quotes ...

Growth and Partnership Marketing Manager

Hiring Organisation
The Curve Group
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent, Work From Home
thrives in a fast-paced, strategic, and hands-on environment. You'll shape the marketing strategy, develop campaigns that drive revenue and retention, and oversee content, brand, partner marketing and events. You'll also manage and develop a Marketing Assistant while working closely with Sales, Procurement, Product … Role Driving Revenue & Retention Build and execute integrated campaigns that generate qualified leads. Lead Account-Based Marketing programmes targeting priority accounts. Develop customer retention, lifecycle and upsell campaigns for a digital platform. Own the marketing funnel and improve conversion rates at every stage. Content & Brand ...

Magento 2 Coordinator

Hiring Organisation
Modus Personnel Ltd
Location
Newcastle, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£35,000
attributes, CMS pages, blocks, widgets, banners, and enquiry forms Troubleshoot website issues and liaise with external developers Handle product uploads, datasheets, stock, prices, and customer data using Magento 2 and CSV files Support digital marketing activities: email campaigns (Goldvision), social media (Hootsuite), on-page SEO, CRO, and customer retention initiatives Test website features for usability and analyse performance using Google Analytics, Microsoft Clarity, and Looker Studio Work confidently with large data sets in Excel for product, price, stock, and CRM management Hours Flexible Working Hours (40 hours per week, MondayFriday) Choose your start time between ...

Sales Leader

Hiring Organisation
Flourish
Location
Slough, Berkshire, UK
Employment Type
Full-time
Revenue Leadership Opportunities SDR Manager | BDR Manager | Customer Success Leader | Revenue Team Lead UK & EMEA | London/Hybrid Options £60,000–£100,000 basic + uncapped commission (OTE £110,000–£200,000+) Build teams. Build revenue. Build your leadership career. Our team at Flourish is partnering with a number … first time. These are critical hires, with real ownership and progression. The role These positions sit across SDR leadership, BDR management, and Customer Success leadership, combining hands on contribution with team leadership responsibility. You will typically be responsible for: Leadership and team development • Leading teams of SDRs, BDRs ...

Sales Leader

Hiring Organisation
Flourish
Location
England, United Kingdom
Revenue Leadership Opportunities SDR Manager | BDR Manager | Customer Success Leader | Revenue Team Lead 📍 UK & EMEA | London/Hybrid Options 💰 £60,000–£100,000 basic + uncapped commission (OTE £110,000–£200,000+) Build teams. Build revenue. Build your leadership career. Our team at Flourish is partnering with a number … first time. These are critical hires, with real ownership and progression. The role These positions sit across SDR leadership, BDR management, and Customer Success leadership, combining hands on contribution with team leadership responsibility. You will typically be responsible for: Leadership and team development • Leading teams of SDRs, BDRs ...

Engagement Manager

Hiring Organisation
wawa fertility
Location
England, United Kingdom
intersection of healthcare, technology, and meaningful real-world impact. The Role We are looking for an Engagement Manager to own the full customer lifecycle, from onboarding, implementation and activation through long-term adoption, retention, and growth. This is a commercial and delivery-focused, customer-facing role … combines strong relationship management with structured programme delivery. You will work closely with clinics to ensure successful implementations, drive meaningful product adoption, and maximise customer value over time. This is a high growth startup environment offering significant exposure, ownership, and autonomy. The pace is fast, priorities evolve, and expectations ...

Client Service Executive

Hiring Organisation
Reed
Location
Camberley, Surrey, England, United Kingdom
Employment Type
Full-Time
Salary
£31,000 per annum, Inc benefits
proactive and commercially focused Renewals Account Manager. This role involves managing the renewal lifecycle of software licences and service contracts across an established customer base. It is an excellent opportunity for someone who excels in client communication, contract management, and identifying growth opportunities within existing accounts. Operating remotely within … Surrey region, the successful candidate will play a key role in ensuring customer retention, satisfaction, and revenue continuity. Day-to-day of the role as Renewals Account Manager Proactively manage contract expirations by tracking upcoming renewals and initiating client discussions early. Prepare and deliver renewal quotes ...

Lead Development Executive - Outbound - Ecommerce

Hiring Organisation
Synapto
Location
London, UK
Employment Type
Full-time
fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...

Lead Development Executive - Outbound - Ecommerce

Hiring Organisation
Synapto
Location
Bradford, UK
Employment Type
Full-time
fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...

Lead Development Executive - Outbound - Ecommerce

Hiring Organisation
Synapto
Location
Southampton, UK
Employment Type
Full-time
fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...

Lead Development Executive - Outbound - Ecommerce

Hiring Organisation
Synapto
Location
Lincoln, Lincolnshire, UK
Employment Type
Full-time
fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...

Lead Development Executive - Outbound - Ecommerce

Hiring Organisation
Synapto
Location
Maidstone, Kent, UK
Employment Type
Full-time
fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...