276 to 300 of 323 Customer Retention Jobs in England

ECS Account Executive

Location
Greater London, England, United Kingdom
months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … maintaining pipeline hygiene, forecast accuracy, and a rolling 90-day book of business* Work closely with Core Account Directors, Sales Development Representatives, Solution Engineers, Customer Success Managers, and the broader virtual account team to deliver customer outcomes* Participate in structured coaching, enablement programs, and regular feedback sessions ...

Area Account Executive SMB

Location
Ashby-de-la-Zouch, England, United Kingdom
solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity … firms specialised in technology. About the role The Account Executive is responsible for driving new business opportunities within their territory. This includes managing the customer acquisition process from lead to close and actively developing pipeline whilst delivering short-term results. The Account Executive role is to ultimately help ...

Head of Marketing and Demand Generation

Location
Manchester, England, United Kingdom
driving revenue. Working closely with Sales, Alliances & senior leadership, you'll shape and execute a marketing strategy that delivers results across new business acquisition, customer growth and strategic partner activity. If you're looking for a role where marketing is viewed as a genuine revenue driver rather than … Developing integrated campaigns across digital, content, events, webinars, ABM and partner channels Building stronger alignment between marketing and sales to improve conversion performance Creating customer growth programmes that support cross-sell, upsell and retention initiatives Developing compelling value propositions, messaging and content that resonate with target audiences ...

Project Lead (Digital Marketing Analytics)

Location
London, England, United Kingdom
name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer’s needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines, and able to clearly articulate fifty-five’s value proposition. About … data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York, and Shanghai, fifty-five is a certified Google Partner company ...

Field Marketing Manager

Location
City Of London, England, United Kingdom
execute high-impact field marketing programs—spanning proprietary (first-party) events, strategic third-party conferences, joint partner activations, and scalable webinars—that drive customer acquisition, engagement, retention, and pipeline growth in EMEA. The ideal candidate is not just a logistical mastermind, but a storyteller and content strategist. ...

Sales Account Manager IT MSP Sales

Hiring Organisation
Value Added Recruitment
Location
Bromsgrove, Worcestershire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum £35-£50K base + Comm (Uncapped)
result, we are looking to recruit an experienced IT Account Manager to join our successful commercial team. This is an excellent opportunity for a customer-focused technology sales professional who enjoys building long-term client relationships, identifying opportunities, and helping businesses maximise their investment in IT solutions and services. … while driving additional revenue through strategic account development. The Role As an IT Account Manager, you will be responsible for nurturing and developing existing customer relationships, identifying opportunities for additional services, and helping clients plan their future IT requirements. You will work closely with technical consultants and support teams ...

IDeaS Success Manager

Location
Marlow, England, United Kingdom
IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation … Doing... Client Relationship Management and Retention Manage the client relationship post-sale, supporting the implementation team and onboarding process. Drive client retention through proactive engagement and ongoing support. Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services. Develop ...

Partner Specialist (Construction Solutions)

Location
Greater London, England, United Kingdom
across teams, you will help customers achieve their business objectives and overcome challenges. Your role will span strategic planning, executing partner events, and guiding customer workflow discussions. You will collaborate with executives and senior leaders across Sales, Technical Sales, and Partner Optimization teams to design impactful programs that drive … measurable results. These programs equip partners to accelerate enterprise sales by integrating technology-driven workflows that foster long-term customer growth and retention. We seek a strategic thinker who is analytical, adaptable, and adept at managing multiple projects simultaneously. Expertise in Autodesk Construction Cloud within a construction environment ...

Head of Sales & Account Management - EMEA

Location
Greater London, England, United Kingdom
Location: London (with regional travel across EMEA) Reports to: Chief Revenue Officer Function: Sales & Account Management Direct reports: 9 Working arrangement: Hybrid - 3 days in office per week Smartstream Technologies is a leading provider of ...

EMEA SaaS Account Manager – Retention & Renewals

Location
Greater London, England, United Kingdom
WGSN is seeking an Account Manager for its EMEA Retention Acceleration team. You will manage 150–200 small and mid-size customer accounts, prioritising retention and value understanding of existing services. You will drive renewals, use usage data and Salesforce insights to spot risk early ...

Senior Client Success Manager

Hiring Organisation
Searchability (UK) Ltd
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
Senior Client Success Manager, you will manage a portfolio of approximately 25-30 existing client accounts, taking responsibility for client satisfaction, retention, profitability and commercial growth. This is a relationship-driven, commercially focused position combining strategic account management, client success and business development within existing accounts. Key Responsibilities … relationships across a portfolio of 25-30 existing clients. Proactively monitor client satisfaction, account health and potential retention risks. Maintain a client retention rate of 95% or above. Conduct Quarterly Business Reviews (QBRs), presenting performance updates, technology recommendations and strategic roadmaps. Identify upselling and cross-selling ...

Senior Client Success Manager

Hiring Organisation
Searchability
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £65,000 per annum
Senior Client Success Manager, you will manage a portfolio of approximately 25-30 existing client accounts, taking responsibility for client satisfaction, retention, profitability and commercial growth. This is a relationship-driven, commercially focused position combining strategic account management, client success and business development within existing accounts. Key Responsibilities … relationships across a portfolio of 25-30 existing clients. Proactively monitor client satisfaction, account health and potential retention risks. Maintain a client retention rate of 95% or above. Conduct Quarterly Business Reviews (QBRs), presenting performance updates, technology recommendations and strategic roadmaps. Identify upselling and cross-selling ...

Senior Sales Manager, Customer Growth & Retention

Location
Greater London, England, United Kingdom
Mimecast Limited is seeking a Senior Sales Manager in Customer Development (Commercial) to lead a high-velocity, data-led upsell team across EMEA. You will coach Commercial Account Managers, drive revenue protection and growth, and oversee forecasting, pipeline reviews and disciplined CRM usage. You’ll manage cross-functional relationships … build territory plans with Channel/Partner teams, and report KPIs to leadership while maintaining an emphasis on talent development and customer #J-18808-Ljbffr ...

Senior Account Manager

Location
City Of London, England, United Kingdom
Brief Description The Senior Account Manager is responsible for managing a portfolio of key and complex client relationships, ensuring exceptional client retention, sustained revenue growth, and a consistently high-quality client experience across their assigned accounts. Reporting to the Commercial Director, this role operates with a high degree … professional services, or a comparable client-centric environment, with a minimum of seven years in a client-facing role Demonstrated track record of client retention, account expansion, and revenue growth Strong commercial and contractual acumen, including ownership of renewals and negotiation Experience managing complex, multi-stakeholder client relationships ...

ECS Account Executive

Location
Greater London, England, United Kingdom
maintaining pipeline hygiene, forecast accuracy, and a rolling 90-day book of business Work closely with Core Account Directors, Sales Development Representatives, Solution Engineers, Customer Success Managers, and the broader virtual account team to deliver customer outcomes Participate in structured coaching, enablement programs, and regular feedback sessions … hygiene, and consistent quota attainment Strong collaboration skills with the ability to work effectively across cross-functional teams including account directors, solution engineers, and customer success Experience selling technology solutions, SaaS products, or Enterprise software with a focus on customer growth and retention Preferred Qualifications Experience ...

Category Manager - Home Appliances

Location
Greater London, England, United Kingdom
executing comprehensive sales strategies, including pricing structures and promotional campaigns.Develop long-term category strategies which are fit for the local market to ensure customer acquisition and retention as well as growth in key category KPIs.Cross departmental engagement with supply chain, app development and marketing to deliver ...

Digital Consultant Strategy & Transformation

Location
Greater London, England, United Kingdom
implementation of digital strategies, data analytics, AI adoption, technology and product development. The main objective will be to provide comprehensive end-to-end customer support, facilitating the integration of digital solutions into their business operations. In this pivotal role, you will collaborate closely with clients, understanding their business goals … working with technical and non technical analytics teams Experience of influencing non-technical executive stakeholders from around the business Experience in supporting business development, customer acquisition and retention. At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. ...

Inside Sales Manager

Hiring Organisation
Momentum Security Recruitment
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 Annual
Inside Sales Manager Location: Northamptonshire (On-site) Salary: Circa 50,000 per annum + Commission, Performance Bonus & Corporate Benefits. OTE - 70- 75K A premier, rapid-growth technology and security systems business is seeking a dynamic ...

Head of Scaled Customer Success

Location
Preston, England, United Kingdom
Talent is recruiting for a senior Customer Success leader to take charge of a scaled CS function in a UK SaaS business. You will lead two Customer Success Managers and own the portfolio strategy, health and commercial outcomes, influencing executive stakeholders and driving renewal success. You will engage … with customers at the highest level, run strategic reviews and collaborate with Marketing, Data & Analytics to optimise the customer journey and retention strategies. #J-18808-Ljbffr ...

Insight & Analytics Analyst, E-commerce ROI

Location
England, United Kingdom
Carnival UK is seeking an Analyst, Insight and Analytics to turn digital performance, customer behaviour and testing data into actionable insights that improve online guest journeys and commercial results. You will maintain reporting, support testing and personalisation initiatives, and analyse complex datasets to guide customer acquisition, retention ...

Sales Engineer - Fleet Management Solutions

Location
Basingstoke, England, United Kingdom
Health. Your role and responsibilities Business Development: Identify market opportunities, actively expand our strategic growth area InfoLink, implement targeted initiatives to drive long-term customer satisfaction and retention Sales: Responsible for the sales process for our InfoLink solutions, provide expert customer consultation, develop customized fleet management … well as independent? You enjoy engaging with decision-makers, understanding customers' challenges, and turning complex technologies into practical business solutions? Passion: You thrive in customer‐facing environments and value the opportunity to regularly visit customers and support them on‐site? You answered many of these questions with “YES”? Perfect ...

Service Delivery Manager

Hiring Organisation
Lord Search & Selection
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£45000 - £55000/annum up to 10% bonus + Strong Package
looking for. A well-established, ambitious Managed Service Provider (MSP) is looking for a Service Delivery Manager to take ownership of its service desk, customer experience and service performance as the business enters an exciting period of growth. This isn't a caretaker role. You'll have the autonomy … team, improve processes and ultimately make a measurable difference to the service clients receive. The Opportunity You'll lead a growing team of Customer Service Agents and 2nd/3rd Line Engineers, with around 70% of your time focused on leading the service operation and developing your people ...

Client Success Manager

Hiring Organisation
PPL Innovate
Location
Wigan, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£36,000 - £42,000 per annum
address issues quickly to maintain strong relationships Day-to-day oversight of client queries, issues and changes Support contract renewals and contribute to client retention Identify opportunities to introduce new and value-add features, services or solutions Deliver training and webinars to encourage client engagement Project Co-ordination … continued growth of the business Skills & Experience Experience & Qualifications 3+ years in a Project Management, Account Management or similar role Experience in Customer Service or Client Management Minimum of 3 A levels or equivalent Degree (or equivalent) is desirable Skills & Traits Excellent interpersonal and written/spoken communication Proactive ...

Associate Director - Client Success

Location
Greater London, England, United Kingdom
Delivering a high-quality and positive client experience, building strong relationships and trust with your clients, working towards their strategic goals. Achieving clear client retention and revenue growth goals by proactively identifying and capitalising on upselling and cross-selling opportunities, working towards an annual quota. Collaborating closely with … with clients What we are looking for Significant previous experience in commercial/sales focused relationship management roles. Proven track record of achieving client retention and revenue growth targets through upselling and cross-selling to large, enterprise-grade existing clients. Knowledge of the banking industry and financial products ...

Account Manager

Location
Liverpool, England, United Kingdom
contact for a portfolio of clients, understanding their needs, aligning our managed IT services to their goals, and driving customer satisfaction and retention. In this role, you will collaborate closely with technical teams to deliver an excellent experience, help clients maximise their technology investments, and identify opportunities for growth … collaboratively to contribute towards service enhancements and client success initiatives. Experience & Skills Desired – Outstanding communication and interpersonal skills with a commitment to providing excellent customer service. Proven ability to build trusted relationships and work collaboratively with diverse stakeholders. Experience in account management, client success, or a customer-facing ...