276 to 294 of 294 Customer Retention Jobs in England

to new prospects Nurture leads and guide them through longer sales cycles Stay top of mind with clients through regular, relevant contact Provide insights and updates to strengthen client retention EXPERIENCE 1-2 years experience within Cyber or Financial Lines Insurance Experience from a broker or underwriting background Sales experience is a plus but not required You should More ❯

and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian's full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales … want to use them as our compass in constantly refining and optimizing our go-to-market model. What You Will Do: You will accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach Develop Senior and Executive relationships over video conferences as well as in-person Manage high-value renewals & expansion … sales cycles end-to-end Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis You will increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities Maintain a deep understanding of product updates and new offerings and articulates those improvements to More ❯

product analytics projects for the business Working on new propositions, innovation, and strategy Developing their website and app Analysing pricing, performance, and product iterations Assessing how they can drive customer retention through the app Working alongside analytics engineers who will be doing the back-end data work YOUR SKILLS AND EXPERIENCE Product Analytics background needed SQL experience More ❯

product analytics projects for the business Working on new propositions, innovation, and strategy Developing their website and app Analysing pricing, performance, and product iterations Assessing how they can drive customer retention through the app Working alongside analytics engineers who will be doing the back-end data work YOUR SKILLS AND EXPERIENCE Product Analytics background needed SQL experience More ❯

Our 10,500 experts and innovative tools help us shape a better world for our customers and communities. About The Role Combining relationship management with subject matter expertise, the Customer Success Manager (CSM) maximizes the value of our solutions by driving successful outcomes for customers, helping them optimize workflows, and transforming their approach to online research. By delivering an … exceptional customer experience, they support customer retention and contribute to business growth. Additionally, the CSM develops, implements, and/or delivers technical training related to the organization's products. They collaborate with product development teams to update training materials, ensuring accuracy and effectiveness of courseware and supporting resources aligned with new product releases. The CSM may … also provide technical product training to internal staff-such as customer service teams, engineers, and sales personnel-as well as to customers, ensuring comprehensive understanding and effective use of solutions Responsibilities Develop professional expertise within your discipline, expanding your capabilities and knowledge. Adhere to guidelines and procedures to resolve issues, working with moderate guidance. Train and mentor new colleagues. More ❯

first-mover. Your aim will be to stay ahead of the curve, improving the timing of sales outreach and lead nurturing. You seek to shorten sales cycles and increase customer retention by implementing strategies that turn interested customers into brand evangelists. What We Are Looking For You've worked on a high-growth B2B sales team. You … are passionate about technology and have experience in selling tech products. You display a strong and enduring interest in the ever-evolving tech landscape. You care deeply about the customer experience. Whatever you do, needs to have a business impact. You can make trade-offs between speed and quality. Remote Work at Gigs At Gigs, we're remote-friendly … strong emphasis on meaningful in-person collaboration. While most of our work is done remotely, we encourage our team to connect regularly in our hubs, whether for focused teamwork, customer meetings, or brainstorming sessions that drive creativity. Gigs Pads: Our hubs in San Francisco, London, and Berlin are vibrant spaces where Gigsters come together to connect, collaborate, and create. More ❯

key central functions including systems, service delivery, data, reporting, compliance, and commercial partnerships Embedding a performance-led culture through clear metrics and operational discipline Driving service standards that support customer retention and long-term commercial value Leading regulatory oversight, risk management and audit across a complex group structure Developing and empowering high-performing teams aligned with group More ❯

first-mover. Your aim will be to stay ahead of the curve, improving the timing of sales outreach and lead nurturing. You seek to shorten sales cycles and increase customer retention by implementing strategies that turn interested customers into brand evangelists. What We Are Looking For You've worked on a high-growth B2B sales team. You … are passionate about technology and have experience in selling tech products. You display a strong and enduring interest in the ever-evolving tech landscape. You care deeply about the customer experience. Whatever you do, needs to have a business impact. You can make trade-offs between speed and quality. Work at Gigs At Gigs, we know that different work More ❯

offering luxury prizes whilst simultaneously raising money for a variety of charities across the UK. This is an exciting opportunity to make a real impact in a fast-paced, customer-focused digital environment. THE ROLE This Senior Product Analyst will play a key role in shaping strategy and innovation across the website and app, focusing on app development and … customer retention. You’ll work on developing new propositions and customer experiences, pricing test/product performance/customer behaviour analysis and conduct AB tests to drive improvements. You’ll need to have advanced SQL to uncover insights from large datasets. SKILLS + EXPERIENCE Strong and advanced SQL required (Windows functions a nice to have) Experience with More ❯

offering luxury prizes whilst simultaneously raising money for a variety of charities across the UK. This is an exciting opportunity to make a real impact in a fast-paced, customer-focused digital environment. THE ROLE This Senior Product Analyst will play a key role in shaping strategy and innovation across the website and app, focusing on app development and … customer retention. You’ll work on developing new propositions and customer experiences, pricing test/product performance/customer behaviour analysis and conduct AB tests to drive improvements. You’ll need to have advanced SQL to uncover insights from large datasets. SKILLS + EXPERIENCE Strong and advanced SQL required (Windows functions a nice to have) Experience with More ❯

offering luxury prizes whilst simultaneously raising money for a variety of charities across the UK. This is an exciting opportunity to make a real impact in a fast-paced, customer-focused digital environment. THE ROLE This Senior Product Analyst will play a key role in shaping strategy and innovation across the website and app, focusing on app development and … customer retention. You'll work on developing new propositions and customer experiences, pricing test/product performance/customer behaviour analysis and conduct AB tests to drive improvements. You'll need to have advanced SQL to uncover insights from large datasets. SKILLS + EXPERIENCE Strong and advanced SQL required (Windows functions a nice to have) Experience with More ❯

Quick Registration: First Name Last Name e-mail Phone Sector Location Our client is a Global Financial Broking firm in London . Available Positions: Client Onboarding KYC Associate - 5 days a week in London Administration Assistant - Financial Services Financial Market More ❯

revenue growth for Jira Service Management. Define and communicate a clear vision and strategy for the territory, including funnel/account/territory status, resource requirements, challenges, and successes. Customer and Partner Engagement: Build and maintain long-term relationships with top enterprise customers Work closely with local SI partners and other Atlassian teams to respond to RFPs/RFIs … and drive co-sell and GTM campaigns. Represent Jira Service Management at industry events and conferences. Cross-Functional Collaboration: Collaborate with Account Executives, Marketing, Customer Success, Product, and Partner Management teams to ensure customer satisfaction and retention. Qualifications At least 10 years of experience in sales (w/at least 2 years of team leading experience) with a More ❯

We’re looking for a dynamic, strategic leader to shape and scale our clients Customer Success function — someone who’s passionate about building meaningful customer relationships, leading high-performing teams, and driving business growth through exceptional experiences.This is a remote role with some travel to client sites needed as and when required, paying a salary up to £100k … DOE. Duties: Design and implement a forward-thinking customer success strategy that drives product adoption, reduces churn, and fuels customer satisfaction, loyalty, and expansion. Inspire and grow a team of Customer Success Managers and Client Executives. Foster a high-trust, collaborative environment built on empathy, accountability, and a shared commitment to delivering impactful customer experiences. Champion … with key customers. Step in when necessary to support your team in navigating complex challenges and high-stakes opportunities Take responsibility for achieving team and company targets related to customer retention, renewal, and upselling. Lead regular customer reviews to assess satisfaction, identify opportunities, and drive action plans to improve customer experience and outcomes. Experience: You More ❯

leading web-based business intelligence & data tool for investors in the renewable energy/clean power market. An exciting NEW opportunity has arisen for a highly proactive and dynamic Customer Success Manager to take ownership of the management and ongoing support of their existing customers to maximize their usage and engagement with the platform. The Customer Success Manager … will be at the forefront of maintaining and enhancing relationships with existing subscribers, providing training and guidance, promptly actioning customer requests, and advising … on platform advancements. Your knack for identifying opportunities to expand their user base will be invaluable to their exponential growth. You will also play a crucial role in client retention, notifying customers of their upcoming renewals and efficiently managing the subscription renewal process. This truly is a unique opportunity join a thriving industry and become a valued member More ❯

leading web-based business intelligence & data tool for investors in the renewable energy/clean power market. An exciting NEW opportunity has arisen for a highly proactive and dynamic Customer Success Manager to take ownership of the management and ongoing support of their existing customers to maximize their usage and engagement with the platform. The Customer Success Manager … will be at the forefront of maintaining and enhancing relationships with existing subscribers, providing training and guidance, promptly actioning customer requests, and advising … on platform advancements. Your knack for identifying opportunities to expand their user base will be invaluable to their exponential growth. You will also play a crucial role in client retention, notifying customers of their upcoming renewals and efficiently managing the subscription renewal process. This truly is a unique opportunity join a thriving industry and become a valued member More ❯

about your approach to leading one of our teams. NOTE: this is an office based role. The team would be circa 10 people and they oversee and enhance our customer retention and loyalty. Your focus will be on managing these customer interactions, with an emphasis on safeguarding revenue and minimising churn rates. Achieving and surpassing monthly More ❯

Specialist to lead the implementation of event tracking, analytics schema design, and dashboard setup for a consumer-facing digital product. You’ll work cross-functionally with product, engineering, and customer success teams to ensure Mixpanel is structured to support internal decision-making and generate meaningful insights for customers. Key Responsibilities Event Schema Design & Implementation Audit the current product experience … Guide implementation strategy (naming conventions, standardization, user ID mapping) Dashboard & Reporting Setup Build Mixpanel dashboards for internal teams to access self-serve product insights Configure dashboards or reports for customer-facing metrics (value, engagement) Ensure dashboards are intuitive, scalable, and tailored for different audiences Stakeholder Enablement Train internal teams on Mixpanel usage Set up alerts or recurring reports for … key KPIs Optimization & QA Support QA of implemented events Identify tracking gaps and recommend enhancements to improve customer journey and retention analysis Qualifications Proven experience implementing Mixpanel for B2C or B2B2C digital products Deep understanding of analytics schema design, event modeling, and lifecycle tracking Skilled in building Mixpanel dashboards that support strategic decision-making Familiarity with customer More ❯

Specialist to lead the implementation of event tracking, analytics schema design, and dashboard setup for a consumer-facing digital product. You’ll work cross-functionally with product, engineering, and customer success teams to ensure Mixpanel is structured to support internal decision-making and generate meaningful insights for customers. Key Responsibilities Event Schema Design & Implementation Audit the current product experience … Guide implementation strategy (naming conventions, standardization, user ID mapping) Dashboard & Reporting Setup Build Mixpanel dashboards for internal teams to access self-serve product insights Configure dashboards or reports for customer-facing metrics (value, engagement) Ensure dashboards are intuitive, scalable, and tailored for different audiences Stakeholder Enablement Train internal teams on Mixpanel usage Set up alerts or recurring reports for … key KPIs Optimization & QA Support QA of implemented events Identify tracking gaps and recommend enhancements to improve customer journey and retention analysis Qualifications Proven experience implementing Mixpanel for B2C or B2B2C digital products Deep understanding of analytics schema design, event modeling, and lifecycle tracking Skilled in building Mixpanel dashboards that support strategic decision-making Familiarity with customer More ❯