51 to 75 of 133 Customer Retention Jobs in England

people decision-making. The business has invested heavily in modernising its technology platform and is now entering an exciting phase focused on product simplification, customer experience, AI-enabled capabilities, and commercial growth. The underlying science and intellectual property are already world-class. The challenge now is making that value … easier to access, easier to adopt, and easier to scale. We're looking for a commercially-minded Senior Product Manager who can bridge strategy, customer needs, technology, and business outcomes. Someone who can create clarity from complexity, drive focus across multiple stakeholders, and ensure product investment delivers measurable value. ...

Salary £36K - £38K plus commission - hybrid working Are you the type of Account Manager who spots opportunities others miss and enjoys turning existing customer relationships into long-term commercial success? Our client, a private equity-backed technology business employing over 100 people and serving thousands of customers across … team, they are now looking to add ambitious talent to an already successful account management function. Working with an established portfolio of approximately 150 customer accounts, your focus will be on retaining revenue, identifying white-space opportunities and driving account growth through consultative customer engagement. You'll analyse ...

client is a high-growth direct-to-consumer ecommerce business that has built a portfolio of successful consumer brands and a loyal customer base across multiple international markets. The Opportunity Join a growing Analytics team during a period of significant investment and transformation Work across digital performance, customer … and ecommerce analytics Help shape how data is used to drive growth across multiple consumer brands Influence decisions across ecommerce, product, marketing and customer experience Support major digital transformation and platform migration initiatives Responsibilities Analyse website performance, customer behaviour and ecommerce journeys Build and maintain dashboards, reporting ...

Summary Autel UK is seeking a results-driven Fulfilment Representative (FR) to ensure that customer contracts are not only delivered successfully but also fully realised in terms of revenue, operational performance, customer satisfaction, and long-term business value. The Fulfilment Representative (FR) is the business owner of customer … business outcomes. Working closely with Account Representatives (ARs), Solution Representatives (SRs), customers, and cross-functional delivery teams, the FR coordinates the successful execution of customer commitments throughout the project and operational lifecycle. While ARs focus on customer relationship development and business growth, and SRs lead solution strategy ...

operate at a high level. The Role We’re hiring an AI Revenue Operations Specialist to run the operational backbone of Infobel’s existing customer base. You’ll work directly with Nathan (Head of Sales), owning the workflows that keep customers supported, invoices accurate, commissions clean, and revenue flowing. … This role sits at the intersection of: customer operations, finance operations, and AI-enabled workflows. You’ll be customer-facing enough to jump on calls, analytical enough to live in spreadsheets, and operational enough to build repeatable systems that scale. What You’ll Do Coordinate ongoing customer ...

experience in freight forwarding sales, logistics solutions, or eCommerce fulfilment Are you commercially driven, highly organised and motivated by identifying new business opportunities, developing customer relationships and converting tailored logistics solutions into long-term commercial partnerships We are looking for a proactive and customer-focused Business Development Manager … role will play a key part in driving business growth across freight forwarding, customs, fulfilment, and warehousing services by developing new sales opportunities, managing customer relationships, and supporting long-term commercial success. Working closely with Operations, Client Services, and the wider commercial team, you will help deliver tailored logistics ...

+ Benefits A rapidly scaling consumer technology business operating in the digital entertainment space is hiring a Senior Analyst to help drive customer, product, and commercial decision-making through data. This is a highly commercial analytics role working closely with Product, CRM, Growth, Trading and Commercial teams to deliver … actionable insight across customer behaviour, retention, engagement, experimentation, and performance. The company is experiencing significant growth following recent investment and offers strong progression opportunities alongside high visibility across the organisation. What you'll be doing: Partnering with cross-functional stakeholders to solve commercial problems through data Analysing ...

ROLE You will: Own the global e-commerce P&L, driving profitable growth while optimising the digital technology stack to improve performance and customer experience. Develop and manage e-commerce trading forecasts, including key performance metrics, channel performance and customer acquisition and retention targets. Oversee … pages, campaigns — reflect the creativity of the brand. Drive digital transformation initiatives in partnership with IT and other relevant departments. Lead CRM strategy and customer segmentation to enhance engagement and increase lifetime value across VIP and core customer groups. Oversee digital marketing channels, including email, paid search, paid ...

projects, your focus will be on driving operational excellence, improving scalability, embedding automation, and building a high-performing team capable of delivering consistently exceptional customer experiences. You'll work cross-functionally with Product, Technology, Customer Success, Sales, and Support teams to reshape how implementations are delivered and continuously … improve the customer journey. Key Responsibilities: Transformation & Operational Improvement Team Leadership Cross-Functional Collaboration What We're Looking For: Essential Experience Proven experience within a similar position in a SaaS environment A strong track record of leading successful implementation, onboarding, or operational transformation programmes Experience leading and developing teams ...

Responsibilities • Define and lead pricing and monetisation strategy across multiple revenue streams • Develop scalable pricing frameworks, packaging models and commercial structures aligned to customer value and business objectives • Support the transition towards modern recurring revenue and SaaS-aligned commercial models • Build governance processes that improve pricing consistency, commercial visibility … margin performance • Partner closely with Product, Finance and Commercial teams to ensure pricing strategy supports growth and customer retention objectives • Analyse pricing performance, customer behaviour and market trends to identify optimisation opportunities • Deliver pricing insights, reporting and recommendations to senior leadership • Drive improvements in pricing operations ...

global SaaS Client are now seeking a Data Analyst to join their team with a focus on customer retention. This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle. This is a hybrid role (2/3 days week … maintain scalable, user-friendly dashboards that provide visibility into key performance metrics. Delivering deep-dive analytics: Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies. Translate findings into actionable recommendations that improve customer journeys, optimize staffing and routing decisions ...

Analyst role sits at the heart of commercial decision-making, offering the opportunity to shape how data and insight influence growth, product strategy, and customer outcomes. You will work on high-impact analysis that directly informs business direction, partnering with senior stakeholders to turn complex questions into clear, actionable … insight. The Co mpany They are a fast-growing, data-driven digital business operating in a highly commercial environment. With a strong focus on customer experience and product performance, analytics plays a central role in how decisions are made across the organisation. The business values collaboration, curiosity, and pragmatic ...

join a category-leading technology company that is transforming a complex global industry through data, AI, and workflow automation. With strong market traction, impressive customer retention, and ambitious growth plans, the business is entering a significant phase of expansion. The Opportunity Reporting into senior marketing leadership … shaping how products are brought to market, ensuring compelling messaging, successful product launches, and strong commercial adoption. You'll work closely with Product, Sales, Customer Success, and Marketing teams to drive product growth and market impact. Key Responsibilities Develop and execute go-to-market strategies for new product launches. ...

Manager to join a leading B2B SaaS company in the UK. As the Senior Product Manager, you will lead initiatives focused on product growth, customer adoption, platform engagement, and user experience improvements. You’ll collaborate closely with Engineering, Design, Sales, Customer Success, Marketing, and Data teams to deliver … impactful product enhancements and drive business outcomes. As the Senior Product Manager, you will be responsible for: Driving product growth, customer engagement, and retention across a rapidly scaling SaaS platform. Owning and optimising the customer journey, from onboarding and activation through to expansion and renewal. Identifying ...

Media, Product and Sales. The Job Own and manage a portfolio of enterprise-level client accounts across global consumer and retail brands Drive client retention, account growth and renewal conversations across large-scale programmes Manage end-to-end campaign delivery, ensuring timelines, budgets and performance expectations ...

drives decision making within a fast-growing, digital-first business. As a Senior Data Analyst, you will turn complex questions into clear insights, influencing customer strategy, product performance, and commercial outcomes. The Company They are a scaling, product-led organisation operating in a highly data-driven environment. With strong … capabilities, providing a strong platform for impact and progression. They promote an inclusive culture where different perspectives are valued and supported. The Role Analyse customer behaviour, retention, churn, and lifecycle performance to drive business insight Partner with Growth, Product, and Commercial teams to support strategic decision making ...

drives decision making within a fast-growing, digital-first business. As a Senior Data Analyst, you will turn complex questions into clear insights, influencing customer strategy, product performance, and commercial outcomes. The Company They are a scaling, product-led organisation operating in a highly data-driven environment. With strong … capabilities, providing a strong platform for impact and progression. They promote an inclusive culture where different perspectives are valued and supported. The Role Analyse customer behaviour, retention, churn, and lifecycle performance to drive business insight Partner with Growth, Product, and Commercial teams to support strategic decision making ...

impact on a company that needs your expertise. Your New Role. Responsible for analysing marketing performance data to help a business improve lead generation, customer engagement, campaign effectiveness, and overall commercial performance. Here are the main responsibilities typically involved: Analyse marketing campaign performance across digital channels such as email … social media, PPC, SEO, and websites. Interpret large volumes of customer and sales data to identify trends, opportunities, and areas for improvement. Produce regular reports, dashboards, and KPI analysis for senior management and sales teams. Measure ROI and effectiveness of marketing activity and recommend improvements based on data insights. ...

Company They are a fast-growing, data-led organisation that places analytics at the core of decision-making. With a strong focus on customer behaviour, product performance, and commercial growth, they are investing heavily in their data capability. The business fosters a collaborative, high-performing culture where analysts … areas to turn open-ended questions into meaningful insight and commercial recommendations. This role requires strong technical capability alongside a highly consultative approach. Analyse customer behaviour, retention, churn, and lifecycle performance Translate ambiguous business questions into structured analytical approaches Partner with Product, Growth, and Commercial teams ...

Benefits Are you an experienced Account Manager with a strong understanding of Microsoft Dynamics 365 Business Central and a passion for building long-term customer relationships? We are working with a growing and highly respected Microsoft Business Applications partner seeking a Key Account Manager to take ownership … portfolio of strategic customers. This is an exciting opportunity to play a pivotal role in shaping account management practices, driving customer success, and delivering commercial growth. The Role As a Key Account Manager, you will act as a trusted advisor to a portfolio of high-value customers, building strategic ...

learner and client engagement. Maintain CRM records and provide accurate forecasting. Collaborate with marketing teams to optimise lead generation campaigns. Support learner and client retention through proactive communication and follow-ups. Champion the brand in all communications and engagements. Mentor colleagues where appropriate and contribute to team objectives. ...

meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

expertise to promote our tailored payment, payout, and embedded finance solutions, directly addressing the complex challenges of airline merchants. Key Responsibilities Vertical-Focused Client Retention and Acquisition: A hybrid function - Prospect and secure new airline merchant customers as well as day-to-day account management and upselling ...

members across Sales, Product, Sales Ops, Marketing, Finance, IT and other key Orgs to deliver the strategic initiatives with an end goal of driving customer acquisition and retention. Work with and influence other groups and functional areas in defining policy, procedures, or systems. Synthesizes recommendations and programs from functional ...

objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders Drive … across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We’re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue ...