51 to 75 of 139 Customer Retention Jobs in England

Control Systems (ICS) used within the nation’s critical infrastructure cyber-landscape. Assess the robustness of cybersecurity architectures, technologies, and procedures being implemented within customer facilities. Design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and … develop effective relationships at all levels. Build and maintaining strong relationships with internal and external customers and key business stakeholders. A drive for outstanding customer service and high performance culture. The ability to gain and maintain SC clearance. Desirable Requirements: Comfortable at operating in an engineering and non-engineering … design and delivery of Operational Technology Target Operating Models is desirable Experience of Agile Project Management Techniques using tools such as Jira is desirable. Customer retention/satisfaction. Knowledge and use of Lean techniques In return Capula offers the following benefits to permanent employees 25 days holiday more »

Managers and Retention Specialists with a focus on retaining more of our existing client base. * Manage the core metrics linked to client retention and cancellation requests * Identify recurring trends such as non-usage cancellation requests * Conduct regular individual and team reviews, identifying training needs and ensuring … subsequent training is undertaken * Monitor and review client retention reasons to escalate areas for improvement * Produce regular reports and dashboards for the Operations Director and Senior Leadership teams on overall retention performance What you bring: The ideal candidate for the Head of Growth and Retention … is an exceptional opportunity to join a multi award-winning organisation that values its employees. The company provides exposure to a wide variety of customer service issues across different sectors, ensuring a dynamic and challenging work environment. The company is committed to the training and development of its employees more »

based in our Chelmsford Campus. This is a fantastic opportunity for someone who is eager to develop their knowledge and insights in data and customer retention management. The CRM Data Officer will provide support with the data management and provisions for marketing campaigns across each of the … using large CRM databases. With a high degree of accuracy, you'll be able to use Excel as an advanced user and prepare excellent customer data for marketing campaigns. Benefits: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension more »

lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary financial information for business and audits. Operating as a commercial lead for more »

targets Managing the day-to-day relationship with customers, ensuring regular face to face on-site visits where appropriate, delivering exceptional service and maximising customer retention Escalating client issues through our resolution process and ensuring they are resolved Delivering revenue growth within each account from cross selling … audits and supporting training Supporting the Sales Operations Team with the preparation of proposals, tenders and statements of work Maintaining accurate records of all customer activity within our CRM system and in other formats as required Supporting the sales team with attendance at conferences and exhibitions. Responsibilities & Experience Develop … and implement retention strategies Knowledge and experience of Healthcare IT sales Knowledge of PACS & RIS Prepare operational and financial department reports Directly coordinate strategic plans and have a commercial mindset Marketing initiatives to maximise exposure and profitability 5+ years' of experience in a similar role Strong leadership skills. more »

new business opportunities through prospecting, networking, and relationship building with key decision-makers. Build and maintain strong relationships with existing clients to drive client retention and upsell additional services. Collaborate closely with internal teams, including data analysts, consultants, and project managers, to develop tailored solutions that meet clients more »

you will create and implement account plans for existing customers who use our OptimiseRx and AnalyseRx technologies. You will focus on objectively measuring usage, customer satisfaction and benefits realisation, which will lead to customer retention and opportunities to upsell. Providing specialist support to our Commercial Management … and nurture broad and deep relationships with key stakeholders - Create and manage account plans which measure customers experience - Become a key voice of the customer - Support customers in achieving timely contract renewals - Effectively recognise and realise upsell and cross-sell opportunities About You To be considered as a Clinical … or deployment management experience - Experience selling and/or delivering services into the NHS Please note, this role combines home working with work on customer sites within your region. You may be required to work outside of normal office hours with occasional overnight stays. Other organisations may call this more »

Administrative Assistant. The role is located near Bond Street. Tasks : * Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention * Reconciling complex accounts & helping Accounts Manager with their clients * Monitoring debtor balances to ensure a reduction in debtors DSO * Liaising with more »

content manager and team, develop and implement link building strategies focused on achieving organic reach and SEO KPIs Maintaining the agency's high client retention rate by developing and fostering long lasting client relationships Working alongside SEO Head to expand the project base revenue to a retainer base more »

to work as part of the clients security operation ? A confident communicator at all customers levels along with an understanding of service and client retention issues. ? The ability to deal with complex technical problems under pressure. ? You must be a good communicator, in person and written correspondence. ? Keen more »

really make their own. Ownership of all CRM channels, email and SMS campaigns and referral and loyalty programmes across three brands. Drive brand awareness, customer acquisition and retention. About you: Strong understanding of the behaviour of online buyers Ability to analyse traffic and trends and then make trading decisions more »

Role: AWS Cloud Infrastructure Engineer Location: Sherwood, Nottingham, 3 days remote/2 days at HQ Salary: circa £50k-£55k + Bonus Organisation: A customer-centric Software House that have built a mutli-award winning product that is currently being used by over 2000 enterprise businesses, with over a … customer retention rate. They've also recently expanded into the US and have enjoyed fantastic growth. A super friendly and relaxed atmosphere with huge opportunities for further growth. The role: A newly created position for a Cloud Engineer to ensure the business can provide fantastic services to … HQ's, ideally Sherwood, Nottingham. Who the role will suit: Well suited to a Cloud Engineer, SRE or DevOps Engineer that enjoys working for customer-centric product based businesses. Someone that likely enjoys working part of small cross-functional teams Key areas of the role include: Design, deploy, and more »

the extra mile Outgoing and presentable with the ability to build rapport Hardworking sales professionals committed to exceeding KPIs Responsibilities for Account Managers Include: Customer retention, cross-sell, and up-sell into existing customers Win new business logos Exceed monthly targets Professional telephone manner Attend customer more »

In sales, lots of organisations focus on targets, KPIs and profits. This business is truly different. They are friendly, family focused and very, very customer focused. * If you want to work in a fast growth £50m t/o company and focus on the important things like customer retention then this is the job for you * They have invested millions of pounds growing their business ; as a private business they are able to invest properly in technical engineering support as well as brand new facilities. * Incredibly strong technical support – the business invests in a robotics … Area Sales Manager who wants to work for a friendly, fast growth £50million turnover business with a focus NOT on KPIs but on deep customer relationships * A technical Sales Engineer, regional Sales Manager or Business Development Manager seeking sales jobs in the Nottingham, Derby, Mansfield, Newark, Grantham, Lincoln, East more »

procedures to effectively plan all work going through the area, giving the business a clear overview of utilization. Help maintain client relationships and client retention alongside the account management and sales team. To be considered you must have: Expert knowledge of QC workflows in the digital media supply more »

best practices. Recommending and attending exhibitions and conferences to develop the company products. Building and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention. Evaluating bids, coordinating bid submissions and working collaboratively with cross-functional colleagues across the globe in design, sales, finance, supply chain more »

our products and services. You'll be responsible for providing first-level support, triaging cases, investigating issues, and collaborating with various teams to resolve customer queries efficiently. We are seeking out for someone who is driven and is looking to use their customer service experience to contribute to … our MHR, customer satisfaction and retention efforts. Responsibilities: Promote a Positive Image: Uphold MHR's reputation by consistently delivering exceptional customer service and maintaining a positive attitude in all interactions. First-Level Support: This will involve a lot of problem solving you will also provide prompt … problem type, and categorise them accurately for efficient resolution. Case Investigation and Resolution: Utilise various resources including Salesforce, knowledge articles, MHR Test Systems, and customer system reviews to investigate and resolve issues promptly. Defect Replication and Coordination: Replicate software defects, coordinate fixes with relevant teams, and ensure timely resolution more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to reward you for your more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. Full Driving License & Car The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. Full Driving License & Car The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to more »

secure organisations of all sizes, industries and locations with all their cybersecurity needs As a Renewals Manager, you will be responsible for exceeding the customer retention targets across their accounts. You will partner with the Head of Sales and CEO, to ensure that their customers are seeing … to day you'll be: Working across multiples teams to secure renewals and close upsell opportunities within assigned territories Forecasting and delivering against retention targets Providing quotes and details to clients A big part of the role is booking meeting/presentation between the CEO and the client. more »

secure organisations of all sizes, industries and locations with all their cybersecurity needs As a Renewals Manager, you will be responsible for exceeding the customer retention targets across their accounts. You will partner with the Head of Sales and CEO, to ensure that their customers are seeing … to day you'll be: * Working across multiples teams to secure renewals and close upsell opportunities within assigned territories * Forecasting and delivering against retention targets * Providing quotes and details to clients * A big part of the role is booking meeting/presentation between the CEO and the client. more »

and upsell of EV ChargePoint’s and Charge Cards to clients face to face. Identify and help to develop new lead generation partnerships. Increase customer retention and adoption rates by carrying out regular check-in calls. Develop your sales pipeline, managing your diary to keep them engaged more »

and upsell of EV ChargePoint’s and Charge Cards to clients face to face. * Identify and help to develop new lead generation partnerships. * Increase customer retention and adoption rates by carrying out regular check-in calls. * Develop your sales pipeline, managing your diary to keep them engaged more »

and upsell of EV ChargePoint’s and Charge Cards to clients face to face. * Identify and help to develop new lead generation partnerships. * Increase customer retention and adoption rates by carrying out regular check-in calls. * Develop your sales pipeline, managing your diary to keep them engaged more »