76 to 100 of 375 Customer Retention Jobs in England

learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity … risk present priorities for the business About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening ...

growing and ambitious business based at its Andover head office. This is a fantastic opportunity for someone who enjoys generating new opportunities, developing customer relationships and playing a key role in driving business growth. You'll be part of a busy Business Development team, taking ownership of outbound activity … qualifying leads, managing accounts and identifying opportunities to increase revenue. The role combines new business generation with account development and customer retention, so no two days will be quite the same. What you'll be doing: Making proactive outbound calls to new and existing customers Generating ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helpingorganisationsmaximisethe value of their software investments while driving account growth,renewalsand recurring revenue. You'llbe the trusted advisor to your customers, working closely with … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews andsuccessplanning sessions. -Identifyopportunities to upsell and cross-selladditionalsoftware, securityproductsand services. - Manage contract renewals and commercial negotiations. - Build and execute account growth plans that ...

automation and AI to improve efficiency. Work closely with Sales, Solutions, customers, vendors and partners to develop propositions, take our capabilities to market, understand customer challenges and identify opportunities to grow existing and new customer relationships. Own the successful delivery and commercial performance of the functions, overseeing project … delivery, utilisation, revenue, margins, pipeline, customer retention and Managed Services renewals. Develop our people and technical capabilities, ensuring team members maintain relevant certifications, build their skills and expertise, and that Saepio remains aligned with the evolving cyber security market. What are we looking for? We’re looking ...

learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity … risk present priorities for the business About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening ...

Customer Success Manager | UK | RegTech/Enterprise SaaS | 12 Month FTC I'm partnering with a fast-growing SaaS business that is trusted by some of the world's largest financial institutions to help navigate complex regulatory and compliance challenges. Their platform is used by global banks, insurers … teams manage risk, compliance and governance more effectively. As they continue to support a growing enterprise client base, they're looking for an experienced Customer Success Manager to take ownership of a portfolio of strategic accounts and ensure customers maximise value from the platform. You'll become a trusted ...

learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future … data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely ...

that combines responsibility for leading and developing a team of Account Managers with direct management of a select portfolio of Finastra's most strategic customer relationships. You will drive customer retention, renewals, account growth, and long-term customer success across Finastra's installed customer … institutions.Responsibilities & Deliverables:Lead, coach, and develop a team of Account Managers responsible for the retention, growth, and strategic management of Finastra's customer portfolio across Europe.Define and execute regional account management strategies that drive renewals, customer satisfaction, product adoption, and revenue expansion.Build and maintain senior-level ...

that combines responsibility for leading and developing a team of Account Managers with direct management of a select portfolio of Finastra's most strategic customer relationships. You will drive customer retention, renewals, account growth, and long-term customer success across Finastra's installed customer … Responsibilities & Deliverables: Lead, coach, and develop a team of Account Managers responsible for the retention, growth, and strategic management of Finastra's customer portfolio across Europe. Define and execute regional account management strategies that drive renewals, customer satisfaction, product adoption, and revenue expansion. Build and maintain ...

that enables brands to run subscription programmes at scale.Brands can unlock a powerful new growth engine with Raylo across embedded checkout, Raylo.com and the customer app — converting more DTC customers, reaching subscription-first demand, and driving repeat upgrades that compound customer lifetime value.The impact of our circular model … placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale.At Raylo, AI is woven into how we work every day. ...

enables brands to run subscription programmes at scale. Brands can unlock a powerful new growth engine with Raylo across embedded checkout, Raylo.com and the customer app — converting more DTC customers, reaching subscription-first demand, and driving repeat upgrades that compound customer lifetime value. The impact of our circular … placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. ...

solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Now we're looking for a Customer Success Manager to take ownership of a portfolio of customers and become a strategic partner in their long-term success. This isn't a role … account maintenance—it's about delivering measurable value, driving adoption, reducing risk, and helping customers achieve their goals. Why This Role? As a Customer Success Manager, you'll be at the heart of the customer journey, ensuring our customers realise the full value of Klipboard ...

time | Permanent About the opportunity Via is partnering with a growing technology and digital services business to recruit an Account Manager for its SMB customer team in Manchester. You'll take ownership of a portfolio of around 100 small and medium-sized business customers , building strong relationships, retaining accounts … performance targets. What you'll be doing Manage and grow a portfolio of around 100 SMB customers Build long-term relationships with key customer contacts and decision-makers Understand each customer's business, priorities and commercial needs Identify opportunities to upsell and cross-sell additional products and services ...

partner channels, you will help drive the next stage of growth in a role where you can shape every part of the journey. Our customer base currently includes globally recognised brands and a 98% customer retention rate. We're in a strong position to accelerate … executing indirect sales and partner growth strategies Experience creating partner led pipeline and driving revenue growth Ability to engage and influence senior stakeholders across customer and partner organisations Strong commercial awareness and opportunity management skills Excellent communication, presentation and stakeholder management skills The Config Team: A leading SAP Supply ...

Director to join a company within the edtech space. The Role As an Account Director, you will play a pivotal role in growing the customer base, driving customer satisfaction, account expansion, managing risk, renewal and retention. You will be customers' main point of contact, responsible for cultivating strong … Proven experience in account management within the learning technology industry. Able to demonstrate success in balancing revenue and retention targets while driving customer satisfaction and managing risk and escalation with a matrix team. Customer‐centric with a passion for delivering exceptional customer experiences ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

World fleet business unit. This is a senior leadership role focused on turning AI and data into tangible business outcomes — driving growth, improving customer retention, optimising operations and enabling smarter decision-making across the organisation. In this pivotal role you will sit at the intersection of business … delivering;Lead AI & Data StrategyDefine and execute a clear AI and data strategy aligned to business priorities, with a focus on revenue growth, customer retention, operational efficiency and productivity.Identify, prioritise and build a portfolio of high-impact AI and data initiatives.Deliver Business ImpactOwn ...

World fleet business unit. This is a senior leadership role focused on turning AI and data into tangible business outcomes — driving growth, improving customer retention, optimising operations and enabling smarter decision-making across the organisation. In this pivotal role you will sit at the intersection of business … delivering;**Lead AI & Data Strategy*** Define and execute a clear AI and data strategy aligned to business priorities, with a focus on revenue growth, customer retention, operational efficiency and productivity.* Identify, prioritise and build a portfolio of high-impact AI and data initiatives.**Deliver Business Impact ...

World fleet business unit. This is a senior leadership role focused on turning AI and data into tangible business outcomes — driving growth, improving customer retention, optimising operations and enabling smarter decision-making across the organisation.In this pivotal role you will sit at the intersection of business … delivering;**Lead AI & Data Strategy*** Define and execute a clear AI and data strategy aligned to business priorities, with a focus on revenue growth, customer retention, operational efficiency and productivity.* Identify, prioritise and build a portfolio of high-impact AI and data initiatives.**Deliver Business Impact ...

open channel flow meters. Our parent group has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. Our high repeat customer rate is due to an ability to remain close to our customers reinforced by providing … continue to expand our business. JOB SUMMARY: Responsible for identifying, developing, and securing new business opportunities for UK PCB manufacturing while driving revenue growth, customer acquisition, retention and market expansion. The role holder will expand market presence, secure profitable new business opportunities, develop long-term customer ...

smart, fun, and talented team Position OverviewThis is an internal-facing platform product role, owning the roadmap, priority and business value for the customer experience applications estate. This role does not line-manage the developers, administrators and integration engineers who build on these platforms; that delivery organisation sits within … backlog-administration role.The purpose of the role is to own the product strategy, roadmap and optimisation of the platforms that power the post-sale customer lifecycle: serve, educate and retain. The support side of this estate is AI-heavy, and a core part of the role is driving intelligent ...

Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

clear go-to-market plan, work in lockstep with sales leadership, and drive measurable impact across pipeline, revenue, acquisition, retention, and customer growth.Reporting to the Head of EMEA Marketing, this person will be responsible for shaping and executing the UKI marketing plan in line with regional priorities. … They will work closely with sales, SDR, customer success, and the wider global marketing organisation to ensure marketing is fully aligned to business goals and accountable for performance.This is not a brand-only or campaign-delivery role. It is a high-ownership regional marketing role for someone ...