76 to 100 of 326 Customer Retention Jobs in England

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...

operational systems onboard, Motion Applied enables their customers to operate more efficiently and deliver a reliable, connected journey. Purpose of the Role As a Customer Success Manager at Motion Applied, you will be responsible for the delivery, performance and continual improvement of our services across a portfolio customers. This … combines ITIL Service Delivery Management and Account Management responsibilities. You will ensure services are delivered in line with agreed SLAs, operational performance targets and customer expectations whilst driving ongoing customer satisfaction, retention and growth. The role will act as the primary customer contact for operational ...

stopping by and learning more about this role at Sitemate! We’d love to hear from you Overview We're looking for an SMB Customer Success Manager to join our London team and help drive customer activation, retention, and growth across a portfolio of customers across … enjoys working with people, solving problems, and learning fast. You'll collaborate closely with Sales, Account Management, Support, and Product to remove blockers, improve customer outcomes, and share feedback that shapes what we build next. Success in this role looks like: healthy accounts, strong adoption, happy customers, and clear ...

harvi energy monitoring Digital energy management solutions and programmes myenergi Home Energy Management System (HEMS) solutions Working closely with Sales, Product Marketing, Digital Marketing, Customer Care, Distribution Partners and Installers, the Marketing Manager will drive commercial marketing activity across Great Britain through campaigns, customer engagement, sales enablement, partner … marketing plan, translating commercial objectives into market-focused marketing and communications activity Develop integrated marketing and communications plans across consumer, installer, distributor and business customer segments Identify opportunities to increase awareness, engagement, customer adoption and profitable growth Define marketing objectives, KPIs and performance measures aligned to commercial outcomes ...

45k+ in your first year and progress quickly? We're working with an established technology business that offers a proven SaaS product, an impressive customer base and genuine career progression . Already trusted by 23,000+ businesses globally , with 340,000+ vehicles tracked and a 98% customer retention … will include: Making 75+ outbound calls per day Prospecting through phone, email and other channels Speaking with business owners and senior decision-makers Understanding customer challenges and identifying opportunities Qualifying prospects and booking product demonstrations Building and managing your own pipeline Working towards individual and team targets ...

Customer support is a critical driver of customer trust, retention and growth. At Unit4, we want support to be faster, simpler and more accountable, with clear ownership from first contact through to resolution. As Vice President, Global Customer Support, you will lead our worldwide support … define the strategy, operating model and capabilities that enable customers to achieve successful outcomes quickly and consistently. You will be accountable for ensuring every customer experiences one Unit4, regardless of product, geography or internal team structure. This role combines executive leadership, operational excellence and customer advocacy. You will ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high‐profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients ...

work in 6 + languages and engage with end users and reseller partners alike. On our team, you will execute strategies to increase customer loyalty, improve renewal retention rates. This position reports into a Renewals Sales Manager and is a hybrid office/home office role What … working on Responsible for a specific EMEA territory with an assigned set of customer contracts to renew to maintain our high renewal close rate Responsible for achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan Qualify renewal and upsell opportunities utilizing ...

Senior Customer Success Manager – Onboarding, Delivery & Growth Ready to drive customer value, retention, and growth in a scaling SaaS business? If you are motivated by delivering high-quality outcomes, shaping solutions, and building long-term customer partnerships, this role is built for you. Join RoleMapper … passionate about helping customers solve some of the biggest workforce challenges, then RoleMapper is the place to be! Job Purpose As a Senior Customer Success Manager, you will own a portfolio of enterprise customers and lead the end-to-end onboarding and delivery lifecycle, from discovery through ...

power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. O verview The Customer Success Manager will own a portfolio of customer accounts and proactively drive their adoption, satisfaction, and long-term retention of our SaaS … finance solution. This is a non-commercial role: you are accountable for retention and customer outcomes. You will build trusted relationships with your accounts, understand their goals, and ensure they consistently realise value from the platform identifying and acting on risk before it leads to churn. Accountabilities ...

enables brands to run subscription programmes at scale. Brands can unlock a powerful new growth engine with Raylo across embedded checkout, Raylo.com and the customer app — converting more DTC customers, reaching subscription-first demand, and driving repeat upgrades that compound customer lifetime value. The impact of our circular … placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. ...

Europe Middle East & AfricaThe Managing Director, EMEA is the senior leader responsible for leading Accruent’s business across the EMEA region, driving market growth, customer success, and organizational effectiveness. This role serves as both the regional leader for EMEA and the Commercial Leader for the EMEA organization, overseeing direct … sales, account management, customer success, solutions consulting, and regional engagement with strategic partners.The Managing Director will shape regional strategy, accelerate go-to-market execution, build high-performing teams, and ensure alignment with Accruent’s global strategy. Success requires strong commercial acumen, cross-functional leadership, and the ability to drive ...

Director to join a company within the edtech space. The Role As an Account Director, you will play a pivotal role in growing the customer base, driving customer satisfaction, account expansion, managing risk, renewal and retention. You will be customers' main point of contact, responsible for cultivating strong … Proven experience in account management within the learning technology industry. Able to demonstrate success in balancing revenue and retention targets while driving customer satisfaction and managing risk and escalation with a matrix team. Customer‐centric with a passion for delivering exceptional customer experiences ...

experienced engineering leader with a strong background in LCD displays, HMI solutions and embedded systems, looking to take ownership of EMEA customer success, lead a growing technical team, and play a pivotal role in securing high-value business across Europe? This is an exciting opportunity to join a global … teams, you will take responsibility for supporting existing customers, driving engineering excellence and helping secure new business opportunities throughout the EMEA region. In this customer-facing leadership position, you will act as the primary engineering contact for the region, supporting both standard and custom projects. You will work closely ...

expanding rapidly and we are seeking an enthusiastic, driven, and customer-focused Account Manager to join our growing team. The Account Manager will be responsible for building strong client relationships, driving retention and revenue growth, and helping customers maximize the value of their investment … based in our London, UK Office. Responsibilities Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and Sales development Recommend appropriate solutions and negotiate acceptable terms with the Client Achieve or exceed all quarterly ...

across the production print portfolio, developing new business opportunities and expanding relationships with existing customers and channel partners. The role will focus on identifying customer requirements, positioning the appropriate production print solutions and managing opportunities from initial engagement through to contract completion. The successful candidate will have a strong … business development plan to achieve agreed sales targets. Identify and develop new production print opportunities across the assigned territory. Generate new business through prospecting, customer visits, referrals, events and channel activity. Develop existing customer relationships and identify opportunities for fleet refresh, upgrades and additional production equipment. Manage ...

sitting on the Executive Leadership Team, the CRO will take full ownership of the commercial strategy, driving recurring new revenue growth, new customer acquisition, and retention. This is a high-impact leadership opportunity to build a scalable, high-performing commercial function and play a central role in the next … profitable revenue growth. - Lead and develop Sales, Marketing and Account Management teams, creating a culture of performance and accountability. - Drive new business ARR growth, customer retention, and expansion. - Improve pipeline management, forecasting accuracy, and sales effectiveness. - Build strategic relationships with key customers, partners, and vendors. - Work closely ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous improvement ...

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

take ownership of a strategic book of federal business, protecting and growing Zoom’s installed base through disciplined renewal management and meaningful customer engagement. Your work will shift between finalizing renewals, forecasting pipeline, and uncovering expansion opportunities that create lasting value for government customers. You’ll partner closely with … Sales, Finance, and Customer Success to navigate complex deals and build the trust that keeps federal agencies coming back. This is a quota-carrying role that rewards strategic thinkers who bring genuine curiosity to customer challenges and care deeply about long-term outcomes. About the Team The Renewals ...

unsurpassed scale and strength with superior performance while delivering innovation to move the industry forward. The Role As the Team Manager for our Technical Customer Support team, you will play a vital role in delivering exceptional customer support experiences that reflect our commitment to service excellence. Leading … aligning our efforts. By providing coaching and mentorship, you will support both individual and team performance, ensuring that we meet service standards and enhance customer satisfaction. What You’ll Do Key Responsibilities: Team Leadership: Motivate your team by setting clear objectives and expectations, providing feedback, and conducting performance reviews. ...

mission to make the world's best cloud and digital services available to all. We're a team of technology specialists, problem-solvers and customer champions who believe every organisation should have access to the people, technology and expertise needed to achieve their ambitions. That's why thousands … manage a portfolio of around 100 Small and Medium Business customers, building long-term relationships that drive retention, growth and exceptional customer experience. You'll become a trusted advisor to your customers, understanding their goals, challenges and priorities while helping them identify technology solutions that deliver real ...

Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas, Explore … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...