76 to 100 of 177 Customer Retention Jobs in England

This is a strategic leadership opportunity for a commercially focused sales leader who has successfully built, developed and scaled sales teams within fast-paced, customer-centric environments. The successful candidate will be responsible for driving revenue growth, developing market strategy, and leading a national field-based sales team whilst … senior leadership and cross-functional teams to align commercial objectives with wider business goals Building strong relationships with executive-level stakeholders across a diverse customer base Providing market and customer insight to support strategic decision-making, product development and customer retention initiatives About YouWe ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

Location London Employment Type Full time Location Type On-site Department Growth Customer Success About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers … it. Ready to join us in building the intelligent future of law? About The Role The way legal work gets done is changing - and Customer Success is at the heart of that transformation. We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record ...

lever on workload health, consumption growth, and long-term value. This is an AI-native role. The RVP leads both the DSE team and customer engagements through AI-augmented ways of working, using AI to anticipate workload risk, scale proactive advisory, and surface insights at a depth and speed … relationships with strategic customers in the region to ensure paid support programs are positioned to serve current and future workloads on Snowflake. Accountable for Customer Satisfaction, retention, and successful post-sales delivery of paid support engagements against committed scope, SLAs, and outcomes. Lead the DSE team ...

relationships with strategic customers in the region to ensure paid support programs are positioned to serve current and future workloads on Snowflake. Accountable for Customer Satisfaction, retention, and successful post‐sales delivery of paid support engagements against committed scope, SLAs, and outcomes. Lead the DSE team … blockers limiting consumption growth, and architectural opportunities to expand value, mobilizing the DSE team on the path to resolution. Own executive sponsorship and the customer narrative for at‐risk paid support accounts; coordinate with reactive support leadership on escalation paths when their resources are required. OWNING THE SALES CYCLE ...

Deliver exceptional service and be the voice that customers trust every day! Our Client has a requirement for a Customer Service Representative, who will be required to work on a 3 month contract basis in Keele/Hybrid. Role Purpose: Act as the first point of contact for customers … ensuring a high standard of service Handle enquiries, troubleshoot service issues, and resolve queries efficiently Deliver a positive customer experience across all communication channels Support customer satisfaction and retention through professional interactions Job Role Responsibilities: Respond to customer enquiries via phone, email, chat, social media ...

performance insights.This role will play a critical part in measuring product performance, understanding user behaviour, and enabling teams to make smarter decisions that improve customer outcomes, operational efficiency, and commercial success.You'll work closely with Product Managers, Marketing, Operations, and User Research teams to build data solutions, deliver actionable … product performance measurement. Develop and manage dashboards and visualisations that provide real-time insights into key product and business metrics. Analyse data across the customer journey, including acquisition, engagement, retention, satisfaction, and revenue performance. Work with stakeholders to define KPIs and performance measures aligned to product strategy ...

+ performance related bonus Are you an ecommerce specialist with strong SEO skills, commercial instincts and a passion for building brilliant online customer journeys? Zachary Daniels is partnering with an established international sports and performance brand to recruit a Senior Ecommerce Executive . With a newly appointed Ecommerce Director … leading products online. The Role: You will play a key role in the day to day trading and optimisation of the website, using data, customer insight and SEO best practice to increase organic visibility, traffic, conversion and revenue. Your responsibilities will include: Managing daily website trading, merchandising and content ...

Client Insight Analyst to help shape business decisions through data-driven insight. This role sits within a growing analytics team and focuses on understanding customer value, profitability, retention, growth and acquisition performance. Senior Insight Analyst - What You'll Do Partner with stakeholders across commercial, product and customer teams to provide actionable insight. Analyse customer behaviour, profitability, lifetime value and retention trends. Identify opportunities to improve commercial performance and customer experience. Translate complex analysis into clear recommendations and business actions. Support strategic projects and help drive data-led decision making. Senior Insight Analyst ...

high-growth technology company that has ambitious plans to significantly increase recurring revenue over the next few years. With a strong product, impressive customer retention and exciting AI capabilities launching soon, you'll be joining at the perfect time. You'll report into an experienced Chief Revenue … business development. What You'll Be Doing Managing the complete sales process from qualification through to close Selling SaaS subscriptions Engaging multiple stakeholders across customer organisations Working alongside pre-sales consultants on more technical opportunities Building and maintaining a healthy sales pipeline Developing existing customer relationships through upselling ...

high-growth technology company that has ambitious plans to significantly increase recurring revenue over the next few years. With a strong product, impressive customer retention and exciting AI capabilities launching soon, you'll be joining at the perfect time. You'll report into an experienced Chief Revenue … business development. What You'll Be Doing Managing the complete sales process from qualification through to close Selling SaaS subscriptions Engaging multiple stakeholders across customer organisations Working alongside pre-sales consultants on more technical opportunities Building and maintaining a healthy sales pipeline Developing existing customer relationships through upselling ...

Pleo is seeking a Director of Customer Success to lead strategies across mid-market and upmarket segments. Your primary role will be to enhance customer retention and expansion while building strong teams of Customer Success Managers. The ideal candidate will have over 10 years … experience in customer success within a SaaS or fintech environment, demonstrating strong leadership and data-driven decision-making skills. #J-18808-Ljbffr ...

CyberSentriq is seeking a Chief Customer Officer to architect the customer retention and expansion function in a cybersecurity scale-up backed by PE. You will own GRR and NRR, run the full customer lifecycle from onboarding to renewal, and partner with the CISO and Product ...

work in the way that helps you perform at your best while staying connected with the team.Build your career: develop expertise in pricing strategy, customer behaviour, regulatory frameworks, advanced analytics, and commercial decision-making.What you will be doing :As a Senior Pricing Analyst, you will play a key role … developing and delivering pricing strategies that balance customer value, growth, retention, and profitability. Analyse customer, claims, market, and financial data to identify pricing opportunities, risks, and trends.Develop, enhance, and maintain pricing models that support acquisition, renewal, and portfolio decisions.Use scenario modelling, experimentation, and performance monitoring ...

work in the way that helps you perform at your best while staying connected with the team.Build your career: develop expertise in pricing strategy, customer behaviour, regulatory frameworks, advanced analytics, and commercial decision-making.What you will be doing :As a Senior Pricing Analyst, you will play a key role … developing and delivering pricing strategies that balance customer value, growth, retention, and profitability. Analyse customer, claims, market, and financial data to identify pricing opportunities, risks, and trends.Develop, enhance, and maintain pricing models that support acquisition, renewal, and portfolio decisions.Use scenario modelling, experimentation, and performance monitoring ...

that helps you perform at your best while staying connected with the team. Build your career: develop expertise in pricing strategy, customer behaviour, regulatory frameworks, advanced analytics, and commercial decision-making. What you will be doing : As a Senior Pricing Analyst, you will play a key role in developing … delivering pricing strategies that balance customer value, growth, retention, and profitability. Analyse customer, claims, market, and financial data to identify pricing opportunities, risks, and trends. Develop, enhance, and maintain pricing models that support acquisition, renewal, and portfolio decisions. Use scenario modelling, experimentation, and performance monitoring ...

working with two days per week in the officeSalary: Circa £45,000Contract: Six-month fixed-term contractThe CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready.Your role is to turn that plan into a working, measurable CRM programme.As CRM Implementation … Journey Manager, youll oversee the build, testing and rollout of automated customer journeys within Zoho. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works effectively across multiple brands, locations and customer touchpoints.This ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … Implementation & Journey Manager, youll oversee the build, testing and rollout of automated customer journeys within Zoho. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works effectively across multiple brands, locations and customer touchpoints. This ...

environment where new ideas thrive. Are you ready to join our team and make an impact? We are looking for a technically proficient and customer-focused Technical Account Manager (TAM) to support enterprise customers using on TeamViewer’s Digital Employee Experience (DEX) solution. … Digital Workplace teams; driving platform adoption, optimizing solution performance and helping customers realize measurable business outcomes. This role is essential to long-term customer retention and growth, ensuring our technology delivers real, sustained value across large-scale environments. Responsibilities Lead Technical Strategy and Solution Architecture Serve ...

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function. You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across ...

your time visiting existing and prospective customers to generate new business Develop and maintain long-term relationships with key accounts, maximising sales and customer retention Identify and pursue new business opportunities within your designated territory Promote and sell trailers, parts, equipment, and related services Prepare quotations, negotiate … deals, and convert opportunities into sales Support and collaborate with the branch team to ensure excellent customer service Support branch operations, including stock management and achieving sales targets Lead and motivate the branch team when required Maintain accurate CRM records, sales forecasts, and customer visit reports Enhance market ...

Consultancy The Opportunity We are looking for an experienced CRM Strategy Consultant to lead a series of high-profile CRM strategy initiatives for a customer-centric organisation. This is a senior individual contributor role, offering the opportunity to shape the future of customer engagement, retention … business outcomes. This role is ideal for a strategic CRM specialist who thrives in complex environments, can influence at Executive level and enjoys turning customer insight, business objectives and CRM capabilities into clear and actionable strategies. Key Responsibilities Lead end-to-end CRM strategy projects across multiple business areas ...

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated ...