76 to 100 of 186 Customer Retention Jobs in England

At Eurobase, we’re passionate about building lasting partnerships with our clients in the reinsurance and financial services sectors . We’re now looking for a dynamic Head of Customer Success to join our Senior Leadership Team and lead the way in shaping, growing, and delivering an exceptional customer journey. In this pivotal role, you’ll take ownership … of the entire customer lifecycle - from onboarding through renewal and expansion! Ensuring our clients achieve maximum value from our solutions. You’ll drive strategy, strengthen relationships with key customers, and champion a culture of excellence across the organisation. What you’ll be doing: Designing and delivering a clear customer success vision and strategy Leading, mentoring, and developing a … high-performing customer success team Acting as a trusted partner and executive sponsor for key clients Driving customer adoption, retention, and expansion within reinsurance and financial services Collaborating across Product, Sales, and Engineering to ensure client needs shape our roadmap Embedding a customer first culture across Eurobase What we’re looking for: Proven leadership in More ❯

At Eurobase, we’re passionate about building lasting partnerships with our clients in the reinsurance and financial services sectors . We’re now looking for a dynamic Head of Customer Support to join our Senior Leadership Team and lead the way in shaping, growing, and delivering an exceptional customer journey. In this pivotal role, you’ll take ownership … of the entire customer lifecycle - from onboarding through renewal and expansion! Ensuring our clients achieve maximum value from our solutions. You’ll drive strategy, strengthen relationships with key customers, and champion a culture of excellence across the organisation. What you’ll be doing: Designing and delivering a clear customer success vision and strategy Leading, mentoring, and developing a … high-performing customer success team Acting as a trusted partner and executive sponsor for key clients Driving customer adoption, retention, and expansion within reinsurance and financial services Collaborating across Product, Sales, and Engineering to ensure client needs shape our roadmap Embedding a customer first culture across Eurobase What we’re looking for: Proven leadership in More ❯

At Eurobase, we’re passionate about building lasting partnerships with our clients in the reinsurance and financial services sectors . We’re now looking for a dynamic Head of Customer Support to join our Senior Leadership Team and lead the way in shaping, growing, and delivering an exceptional customer journey. In this pivotal role, you’ll take ownership … of the entire customer lifecycle - from onboarding through renewal and expansion! Ensuring our clients achieve maximum value from our solutions. You’ll drive strategy, strengthen relationships with key customers, and champion a culture of excellence across the organisation. What you’ll be doing: Designing and delivering a clear customer success vision and strategy Leading, mentoring, and developing a … high-performing customer success team Acting as a trusted partner and executive sponsor for key clients Driving customer adoption, retention, and expansion within reinsurance and financial services Collaborating across Product, Sales, and Engineering to ensure client needs shape our roadmap Embedding a customer first culture across Eurobase What we’re looking for: Proven leadership in More ❯

HubSpot CRM platform within the Door drop Media team in Marlow. This is a hands-on, strategic role where youll manage and optimise our CRM to improve sales performance, customer retention, and marketing effectiveness. About the Role What Youll D0 Act as the primary HubSpot administrator , managing access, integrations, configurations, and overall system health. Keep up to More ❯

grade 4 (Essential) About the Employer VAUGHAN DATA SYSTEMS LTD Since 1992 Vaughan Data Systems have been providing solutions and helping businesses across the Midlands. They are dedicated to customer service and keeping their clients businesses free from annoying computer issues. Customer retention is very important to them and they always go the extra mile in More ❯

Client Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients' websites to helps … leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role, you need at least … years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired outcomes. Identifying, qualify, and providing support and assistance to resolve issues including working with internal departments More ❯

growth. Responsible for being the primary relationship holder for the client within DEPT Responsible for ensuring client satisfaction by regularly communicating with senior decision-makers Responsible for high client retention and growth Ability to be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients Ability to reach out to More ❯

million each week to good causes and has bold ambitions to double this impact in the coming decade. Analytics and CRM are central to this journey, shaping strategy across customer engagement and retention. The Role This is a key role within the CRM analytics function, focused on both decisioning and campaign performance analysis. You'll be responsible for building More ❯

million each week to good causes and has bold ambitions to double this impact in the coming decade. Analytics and CRM are central to this journey, shaping strategy across customer engagement and retention. The Role This is a key role within the CRM analytics function, focused on both decisioning and campaign performance analysis. You’ll be responsible for building More ❯

million each week to good causes and has bold ambitions to double this impact in the coming decade. Analytics and CRM are central to this journey, shaping strategy across customer engagement and retention. The Role This is a key role within the CRM analytics function, focused on both decisioning and campaign performance analysis. You’ll be responsible for building More ❯

million each week to good causes and has bold ambitions to double this impact in the coming decade. Analytics and CRM are central to this journey, shaping strategy across customer engagement and retention. The Role This is a key role within the CRM analytics function, focused on both decisioning and campaign performance analysis. You’ll be responsible for building More ❯

a Product Manager to drive innovations across their core platform. As Product Manager, you will collaborate with multiple business areas to define and deliver high-impact features that drive customer retention, business growth, and platform stability. This is a permanent role with hybrid working, based out of Solihull. Description Develop and manage product roadmaps to align with … market needs and business goals. Collaborate with cross-functional teams to ensure successful product launches. Conduct market research to identify trends and customer requirements. Define product features and specifications in line with business strategies. Monitor product performance and suggest improvements based on data insights. Act as the primary point of contact for stakeholders regarding product updates. Ensure compliance with … and deliver presentations to communicate product strategies and results. Profile Experienced in Product Management, with a track record of working with B2B SaaS products Experience working with CRM platforms, customer engagement tools or worklfow automation solutions. Strong understanding of product roadmap development. Strong technical acumen, including famliarity with APIs, integrations and data models. Proven experience in managing product lifecycles More ❯

a Product Manager to drive innovations across their core platform. As Product Manager, you will collaborate with multiple business areas to define and deliver high-impact features that drive customer retention, business growth, and platform stability. This is a permanent role with hybrid working, based out of Solihull. Description Develop and manage product roadmaps to align with … market needs and business goals. Collaborate with cross-functional teams to ensure successful product launches. Conduct market research to identify trends and customer requirements. Define product features and specifications in line with business strategies. Monitor product performance and suggest improvements based on data insights. Act as the primary point of contact for stakeholders regarding product updates. Ensure compliance with … and deliver presentations to communicate product strategies and results. Profile Experienced in Product Management, with a track record of working with B2B SaaS products Experience working with CRM platforms, customer engagement tools or worklfow automation solutions. Strong understanding of product roadmap development. Strong technical acumen, including famliarity with APIs, integrations and data models. Proven experience in managing product lifecycles More ❯

large enterprise clients across the UK. Following consistent year-on-year revenue growth and a recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity … costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security risks The business is driven by strong values, social responsibility, and customer-centricity. With over 30 employees and operations in Malvern and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. … The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and account growth Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally with Sales More ❯

large enterprise clients across the UK. Following consistent year-on-year revenue growth and a recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity … costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security risks The business is driven by strong values, social responsibility, and customer-centricity. With over 30 employees and operations in Malvern and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. … The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and account growth Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally with Sales More ❯

asset! If you're eager to work on next-generation digital technologies in a fast-paced, hyper-growth environment, we invite you to apply. We're just getting started Customer Success Managers at Optimizely As a Customer Success Manager, you will advocate for our customers, focusing on satisfaction, retention, and identifying new opportunities to expand our … of products. Analyze data to discover insights and develop action plans to meet objectives. Manage customers through all lifecycle stages, from onboarding to maturity and growth. Develop and execute customer success plans. Consult and train customers to maximize ROI from Optimizely solutions. Drive customer satisfaction by exceeding expectations. Represent the Customer Success team in client meetings and … events as the primary contact. Maintain customer success targets through renewals, growth, and lead generation. Manage the customer renewal process. Use CRM tools to record customer information and track KPIs. Report on account growth, issues, and escalations to management. Ensure high levels of client retention. Conduct presentations and demos to showcase value and drive business impact. Collaborate More ❯

and integrity, it is clear to see why our Trust Pilot reviews are the best in the industry. Our employees speak highly of us because we believe that every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals. What will you be doing? Leadership & People Development … activity including prospecting, CRM usage, pipeline management, and conversion rates. Ensure consistent adoption of the sales methodology across all stages: Prospecting & data generation Appointment setting Pitching & closing Onboarding and customer retention Analyse sales performance trends, identifying coaching opportunities and corrective actions. Operational Excellence Maintain accurate reporting through CRM and sales dashboards. Collaborate with HR, Marketing, and Operations … opportunities within the area by driving quality sales. Work with Senior Leaders to shape territory planning and resource allocation. Provide feedback to leadership on market conditions, competitor activity, and customer needs. Champion new initiatives such as SaaS integrations, EPOS partnerships, Introducers and Ecommerce penetration. What would we like from you? Proven track record in sales leadership (preferably in payments More ❯

across channels. Collaborate with cross-functional teams, including NPD, supply chain, and marketing, to support product launches and inventory planning. Use data and insights to optimise traffic, AOV, and customer acquisition across digital channels. What skills and experience do I need for this role? 3+ years of experience managing e-commerce sites within online retail. Proven people management experience … in analysis and reporting. Excellent communication and influencing skills. Ambitious and commercially astute, with the ability to thrive in a fast-paced environment. Strong interest in digital marketing and customer retention strategies. What's in it for me? Access bespoke development programmes designed by our in-house L&D team. Participate in our upskilling programme delivered in More ❯

first-party data into real commercial value. As a Senior Data Scientist, you’ll own the end-to-end delivery of machine learning models that drive revenue growth, improve customer retention, and optimise decision-making. You’ll work on high-impact challenges like forecasting, churn prediction, customer segmentation, and commercial uplift—delivering solutions that are accurate More ❯

first-party data into real commercial value. As a Senior Data Scientist, you’ll own the end-to-end delivery of machine learning models that drive revenue growth, improve customer retention, and optimise decision-making. You’ll work on high-impact challenges like forecasting, churn prediction, customer segmentation, and commercial uplift—delivering solutions that are accurate More ❯

first-party data into real commercial value. As a Senior Data Scientist, you’ll own the end-to-end delivery of machine learning models that drive revenue growth, improve customer retention, and optimise decision-making. You’ll work on high-impact challenges like forecasting, churn prediction, customer segmentation, and commercial uplift—delivering solutions that are accurate More ❯

first-party data into real commercial value. As a Senior Data Scientist, you’ll own the end-to-end delivery of machine learning models that drive revenue growth, improve customer retention, and optimise decision-making. You’ll work on high-impact challenges like forecasting, churn prediction, customer segmentation, and commercial uplift—delivering solutions that are accurate More ❯

thinkers", "Technical masterminds", "Outstanding creatives", or "Mind-boggling number crunchers"? If so, we want to welcome you to the Betway family and celebrate what makes you unique! Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by … a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Experience working with geographically dispersed systems. Comprehensive experience of working in a gaming and gambling environment. Experience working within a regulated environment. Our values are More ❯

B2B technology environment. Demonstrable ability of finding and using commercial insights to disrupt status quo, and knowledge and capability of sales methods that drive effective discovery. Evidence of client retention experience, showing ability to build trust and long-term relationships. Excellent communication and presentation skills with the ability to deliver product demonstrations and build compelling proposals. Consultative, strategic More ❯

and partners. Description Develop and implement strategies to identify and secure new business opportunities for both the network and partner businesses. Manage and maintain relationships with existing clients, ensuring customer satisfaction and retention. Collaborate with internal teams to align business development goals with operational capabilities. Analyse market trends to identify potential areas for growth and expansion. Prepare and deliver More ❯