Bromsgrove, Worcestershire, West Midlands, United Kingdom
Ernest Gordon Recruitment
Account Manager (ITSupport) Bromsgrove £30,000 - £35,000 + £50,000 OTE + Training + Progression + Company Benefits Are you an Account Manager with a good understanding of IT, looking to work with an well established, rapidly growing ITsupport business? Do you want to work for a business that prides itself on … career whilst having the opportunity to significantly increase your earnings through bonusses? On offer is the chance to work in a rapidly expanding business, focusing on providing the best ITsupport and service in the industry that also can offer un-paralleled progression into senior team member. The company prides itself on over 99% positive feedback on their … services. Achieving this with over 21,000 tickets this year. The business aims to be an IT Provider that ensures their clients IT drives their business forward. The ideal candidate will have sales experience and a good understanding of general IT systems. THE ROLE: Managing existing clients and providing IT consultancy and planning solutions Visiting clients More ❯
About RHP Computer Solutions: RHP Computer Solutions is a Lichfield-based ITsupport company providing managed IT services, cybersecurity, cloud solutions, and network support for small to medium-sized businesses. Founded in 2010, they focus on delivering personalised, flexible IT assistance—without long-term contracts—covering everything from server migrations and wireless infrastructure to cyber … essentials auditing and ongoing service-desk support. Responsibilities: Helpdesk telephone support Onsite support Onsite installations Remote management & monitoring of IT systems Remote software support Daily checks of IT systems Monthly checks of IT systems Desirable skills: Effective communication Self-motivated to learn Professional approach Good time management Effective troubleshooter Logical thinker Entry requirements … Monday to Friday, 9am - 5pm, with 1 hour lunch break Benefits: Friendly small team Fast development Opportunities to undertake further qualifications for career enhancement Fantastic broad knowledge of business ITsupport gained Company social events Business laptop & mobile phone after probation period Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than More ❯
Birmingham, West Midlands (County), United Kingdom
IT Talent Solutions
ITSupport Engineer (1st/2nd line) Overview We are looking for an enthusiastic and reliable ITSupport Engineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract . This position is ideal for someone with a strong understanding in 1st line support and some exposure to 2nd … is excited to learn, develop new skills, and contribute to a friendly, collaborative environment. You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong communication skills, and a genuine passion for IT. Key Responsibilities Act as the first … point of contact for IT incidents and service requests Provide remote and deskside support for laptops, desktops, and mobile devices Troubleshoot hardware, software, and network issues Log and manage tickets through the service desk system Support users with Windows OS and Microsoft 365 Manage user accounts and permissions via Active Directory Escalate more complex issues to 2nd More ❯
IT & Systems Support Technician Location: Horley Contract: 12 month FTC initially (with possibility of going permanent) Hours: Monday-Friday, 9am-5pm (37.5 hours per week) Are you someone who enjoys solving problems, helping others, and keeping systems running smoothly Our client, a well-established organisation based in Horley, is looking for an IT & Systems Support Technician … to join their team on an initial 12 month FTC basis. This is a standalone role where you'll take ownership of day-to-day ITsupport across the business - from setting up equipment and managing user accounts to troubleshooting technical issues and assisting with ongoing projects. You'll provide both 1st and 2nd line support, ensuring … everything runs seamlessly across the organisation's sites. What you'll be doing: Acting as the first point of contact for all IT queries, providing friendly and efficient 1st and 2nd line support Troubleshooting software, hardware, and connectivity issues Installing, configuring, and maintaining computers, networks, and peripherals Supporting company applications such as Microsoft 365, Teams, and internal systems More ❯
Kirkby-In-Ashfield, Nottinghamshire, Kirkby in Ashfield, United Kingdom
Harper Recruitment
IT Systems & Support Engineer £35,000 - £40,000 Kirkby-in-Ashfield (Nottinghamshire) Monday to Friday 08:30 -17:00 (40 hours) Permanent Role About the Role We're looking for an experienced IT Systems & Support Engineer to join our client's European IT team and support their UK operations. In this user-focused role … you'll be the first point of contact for IT-related issues, ensuring smooth day-to-day operations by delivering effective and responsive support to both local and remote users. You'll also help maintain and develop the IT systems and infrastructure in close collaboration with colleagues across Europe and the US. What Will the Role Involve … Providing 1st and 2nd level user Helpdesk support via ServiceNow, email, and phone Managing IT hardware, equipment, and software requirements Administering user accounts and access policies Planning, documenting, executing, and validating IT changes Contributing to infrastructure and security projects across Europe and the US Identifying and implementing automation and process improvements Delivering hands-on support for More ❯
1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for a … new challenge. We are on the lookout for a dedicated ITSupport Engineer on a permanent basis. As an ITSupport Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff needing assistance with … hardware and software issues.Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges.System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance.User Training: Offer training sessions and create user documentation to help our team maximise their technology use.Collaborating: Work closely with other departments to understand their ITMore ❯
1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for a … new challenge. We are on the lookout for a dedicated ITSupport Engineer on a permanent basis. As an ITSupport Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff needing assistance with … hardware and software issues. Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges. System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance. User Training: Offer training sessions and create user documentation to help our team maximise their technology use. Collaborating: Work closely with other departments to More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
ITSupport Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an ITSupport Field Engineer to join their Group IT team based in Colchester. You'll play a key role … that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build … when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general ITsupport, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and More ❯
ITSupport Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge? We're looking for a 2nd Line ITSupport Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd … line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows 10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end users and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth … day-to-day operations What we're looking for: Previous NHS or healthcare sector ITsupport experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting stuck More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
ITSupport Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge We're looking for a 2nd Line ITSupport Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd … line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows 10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end users and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth … day-to-day operations What we're looking for: Previous NHS or healthcare sector ITsupport experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting stuck More ❯
IT End User Support Specialist - On-site - Thame We are on the hunt for a skilled and passionate End User Support specialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices … available to them to support business goals while providing a top tier experience for the end users. This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time. Role Responsibilities: * Provide high quality End User ITsupport to colleagues and stakeholders across the business * Act as a key … point of contact for the wider business and the ITSupport function * Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed Experience and Skills: * Experience with SCCM or Intune * Confidence administering and maintaining networks * Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile More ❯
IT 1st Line SupportTheale£27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line ITSupport Technician to join a friendly and collaborative IT team, where your skills will help keep … critical systems running and users supported across multiple sites. What You'll Be Doing Act as the first point of contact for ITsupport-via phone, email, and in person Log and manage incidents and service requests through a Service Desk tool Provide 1st line support for hardware, software, email, and network-related issues Set up and … maintain IT equipment such as mobile devices, printers, and desktop systems Assist with user account management, onboarding/offboarding, and access control Troubleshoot and escalate issues where necessary to internal or 3rd-party teams Help maintain IT documentation and internal knowledge base SupportIT colleagues with network hardware, software deployments, and system maintenance Occasionally travel to More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
QA
are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new ITSupport Apprentice. Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range … of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers. About the role: The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the … business remain at the forefront of using technology to enhance the business services and products. Your primary role as an ITSupport Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
QA
are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new ITSupport Apprentice. Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range … of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers. About the role: The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the … business remain at the forefront of using technology to enhance the business services and products. Your primary role as an ITSupport Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
Who we are looking for? We are recruiting for 2nd-Line ITSupport Engineer, based at our Basingstoke head office. What is the job role? Your duties would include a mixture of: Support – to take support calls from our customers in accordance with the prevailing escalation and resolution procedures. Scheduled visits - undertake on-site visits to … role.) With 28 days annual leave including England bank holidays. We don’t have the usual 'us' and 'them' culture because our engineers get involved in every area of IT, so sometimes a 3rd Line engineer is on the Support Desk whilst a 2nd Line engineer is out doing a project or a site visit and vice-versa. … engineers can't fix the issue. You must hold a valid UK driving license since travel could be required to our customers. If you have previous experience of providing ITsupport and services to the hospitality and education sectors this would be advantageous. Experience of installing, configuring and troubleshooting Windows desktops and applications is essential. Knowledge of troubleshooting More ❯
we love what we do! This role is 5-days per week in our Farringdon, London office. Role Summary This is an exciting opportunity to work in a varied IT role in a creative, fast-moving studio. As our ITSupport Engineer, you’ll be the friendly face and first point of contact for all things IT … fix issues, set people up for success, and ensure every system, device and network stays reliable, secure and efficient. You’ll handle a mix of 1st and 2nd line support (with exposure to 3rd line), getting involved in everything from setting up new equipment and resolving issues, to supporting our cloud systems and improving the way we work. You … ll work closely with our IT Systems Administrator and wider team, learning on the job, developing your technical skills, and playing an important role in helping our studio run at its best. We’re looking for someone who loves helping others, thrives in a fast-paced creative environment, and enjoys finding simple solutions to technical problems. What you’ll More ❯
we love what we do! This role is 5-days per week in our Farringdon, London office. Role Summary This is an exciting opportunity to work in a varied IT role in a creative, fast-moving studio. As our ITSupport Engineer, you’ll be the friendly face and first point of contact for all things IT … fix issues, set people up for success, and ensure every system, device and network stays reliable, secure and efficient. You’ll handle a mix of 1st and 2nd line support (with exposure to 3rd line), getting involved in everything from setting up new equipment and resolving issues, to supporting our cloud systems and improving the way we work. You … ll work closely with our IT Systems Administrator and wider team, learning on the job, developing your technical skills, and playing an important role in helping our studio run at its best. We’re looking for someone who loves helping others, thrives in a fast-paced creative environment, and enjoys finding simple solutions to technical problems. What you’ll More ❯
continues to expand its trading activities, as we are determined to develop the next generation of world class Elite traders. Job Summary: We are looking for an enthusiastic Senior ITSupport Analyst to join our headquarters in London. You will primarily be working on desktop support and providing assistance to both in-house and remote traders. This … full-time, on-site role, requiring someone who can thrive under pressure and is eager to learn and expand on their career. A minimum 4 years experience in an IT role is preferable, we are open to candidates with a solid understanding of technology and a willingness to develop their skills. Key Responsibilities: Provide immediate 1st/2nd & 3rd … line ITsupport to traders and staff, resolving technical issues quickly and efficiently Install, configure, and maintain hardware, operating systems, and applications Monitor and maintain desktops, laptops, and network systems Troubleshoot application, system, and network issues and resolve hardware/software faults Produce clear procedural documentation and incident reports Support the rollout of new applications or hardware More ❯
continues to expand its trading activities, as we are determined to develop the next generation of world class Elite traders. Job Summary: We are looking for an enthusiastic Senior ITSupport Analyst to join our headquarters in London. You will primarily be working on desktop support and providing assistance to both in-house and remote traders. This … full-time, on-site role, requiring someone who can thrive under pressure and is eager to learn and expand on their career. A minimum 4 years experience in an IT role is preferable, we are open to candidates with a solid understanding of technology and a willingness to develop their skills. Key Responsibilities: Provide immediate 1st/2nd & 3rd … line ITsupport to traders and staff, resolving technical issues quickly and efficiently Install, configure, and maintain hardware, operating systems, and applications Monitor and maintain desktops, laptops, and network systems Troubleshoot application, system, and network issues and resolve hardware/software faults Produce clear procedural documentation and incident reports Support the rollout of new applications or hardware More ❯
1st/2nd Line ITSupport Engineer Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line ITSupport Engineer to join their growing technical team. This is a great opportunity for someone who s passionate about technology, problem-solving, and delivering … excellent customer support. The Role: You ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software … and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role Strong knowledge of Microsoft More ❯
1st/2nd Line ITSupport Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line ITSupport Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering … excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software … and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role Strong knowledge of Microsoft More ❯
1st/2nd Line ITSupport Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line ITSupport Engineer to join their growing technical team. This is a great opportunity for someone who's passionate about technology, problem-solving, and delivering … excellent customer support. The Role: You'll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software … and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role Strong knowledge of Microsoft More ❯
The Finance Systems & ITSupport Analyst acts as the dedicated technical specialist for all Finance-related systems, providing expert-level support, system administration, and data management across platforms such as Microsoft Dynamics, SQL Server, Visual Studio, Power Bi, Metabase and associated tools. In addition to Finance systems expertise, this role provides general IT function, contributing to … the stability, integration, and performance of business-critical applications across the organisation. Key Responsibilities Finance Systems Administration & Support Serve as the primary IT point of contact for Finance systems, ensuring smooth operation and timely issue resolution. Support and administer Microsoft Dynamics, Evision and related financial applications. Develop and maintain SQL scripts, queries, and reports to support … tools to ensure data accuracy and integrity. Maintain and optimise Metabase dashboards and reports, ensuring reliable, insightful financial reporting. Oversee user access, permissions, and system configurations in accordance with IT and Finance policies. Collaboration & Continuous Improvement Work closely with Finance teams to understand system needs, recommend improvements, and implement solutions. Collaborate with vendors and internal IT teams on More ❯
155 Portsoken House, EC3N 1LJ London, United Kingdom, Portsoken
smart managed solutions
The Finance Systems & ITSupport Analyst acts as the dedicated technical specialist for all Finance-related systems, providing expert-level support, system administration, and data management across platforms such as Microsoft Dynamics, SQL Server, Visual Studio, Power Bi, Metabase and associated tools. In addition to Finance systems expertise, this role provides general IT function, contributing to … the stability, integration, and performance of business-critical applications across the organisation. Key Responsibilities Finance Systems Administration & Support Serve as the primary IT point of contact for Finance systems, ensuring smooth operation and timely issue resolution. Support and administer Microsoft Dynamics, Evision and related financial applications. Develop and maintain SQL scripts, queries, and reports to support … tools to ensure data accuracy and integrity. Maintain and optimise Metabase dashboards and reports, ensuring reliable, insightful financial reporting. Oversee user access, permissions, and system configurations in accordance with IT and Finance policies. Collaboration & Continuous Improvement Work closely with Finance teams to understand system needs, recommend improvements, and implement solutions. Collaborate with vendors and internal IT teams on More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
Lead ITSupport Engineer – Birmingham | Competitive Salary Global Law Firm | Hybrid, 3 Days In Office | White-Glove Environment A global law firm is looking for an experienced IT professional to be the onsite technical lead in their Birmingham office, providing hands-on support to around 80 users and remote support to a smaller Dublin team. … This is a highly visible, customer-focused role working in a modern Microsoft environment. The Role You’ll act as the key onsite IT contact, providing 2nd line support and ensuring all systems and devices run smoothly. You’ll work with regional IT teams in London and Dublin to resolve issues, implement updates, and support ongoing … improvements across Windows 11, Intune, and Microsoft 365. Key Responsibilities Provide onsite ITsupport in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and projects. SupportMore ❯