1 -2 Ludlow Court, Frome Road, Radstock, Bath, England
APOLLO TECHNOLOGY SOLUTIONS LTD
As an ITSupport Field Engineer Apprentice, you will gain hands-on experience delivering technical support to clients across multiple locations, including schools and business environments. You’ll learn how to install, maintain, and troubleshoot hardware and software systems while developing your customer service and problem-solving skills. Role Main role/Responsibilities [will include but not … be limited to]: Travel to schools and business customer sites to provide on-site IT support. This is a field-based role requiring regular travel to customer sites, so a willingness to be mobile and work independently is essential. You will be provided with a company car as well! Assist in the installation, configuration, and maintenance of desktops, laptops … tablets, printers, and networking equipment. Respond to support tickets and escalate complex issues to senior engineers when needed. Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems). Help maintain IT asset inventories and documentation on-site. Ensure all work is performed in line with data protection and safeguarding policies More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
1st Line Support Engineer Gloucester Up to £27k DOE Impressively Growing MSP Description The ITSupport Department is responsible for supporting and maintaining our customers IT systems and for providing efficient ITsupport to all business users. Responsibilities include: Providing helpdesk and onsite support for various clients Managing own workload of tickets to … ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments More ❯
Hiring: Senior ITSupport Engineer I'm working with a large, well-established independent boarding school that's looking for a Senior ITSupport Engineer to join their dynamic in-house tech team. Location: Surrey Salary: £34,000 – £38,000 Hours: Full-time, 40 hrs/week, all year round Start: ASAP This is a fantastic … opportunity for someone who enjoys variety, ownership, and working across a large site with a complex IT landscape. Youll be hands-on with a broad mix of technologies — from Microsoft 365 and Google Workspace to networking, virtualization, security, and device management — while playing a key role in delivering IT strategy and user experience improvements. Key responsibilities include: Providing … 2nd/3rd line support across cloud, infrastructure, and networking Managing and maintaining IT systems (servers, storage, backups, network services) Supporting users (staff & students), resolving escalated issues and managing helpdesk operations Implementing and maintaining IT security best practices Contributing to IT projects and life-cycle planning alongside the IT Operations Manager Were looking for someone More ❯
Birmingham Airport, Birmingham, West Midlands, England, United Kingdom
Katie Bard (Angela Mortimer Plc)
Security Support Specialist (Desk-Based) – CCTV & Networks £35,000 | Blythe Valley Business Park, Near Solihull (on-site, free parking) Monday–Friday, 8:30am – 5:00pm (Office Based) A market-leading global technology company, recognised for delivering advanced tech security solutions to clients worldwide, is seeking a skilled Security ITSupport Specialist for a pivotal office-based role … supporting a major client account. This is an ideal opportunity for someone with a background in ITsupport, network operations, or helpdesk roles looking to diversify into security and video technology as part of a supportive, innovative team. Key Responsibilities: Download and securely share CCTV/video footage with the client to support incident and investigation requests … investigating IP address issues, basic troubleshooting). Liaise professionally with the client: providing updates, managing expectations, and building strong relationships. Escalate issues to engineering/field teams where onsite support is needed. Maintain accurate logs, documentation, and audit trails for all casework. Applicants will have: Prior experience in ITsupport, helpdesk, network technician, or similar technical role. More ❯
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Job summary We are seeking a highly motivated and enthusiastic individual to join our friendly, dedicated, and expanding team of professionals as a Band 6 Biomedical ITSupport Specialist in Laboratory Medicine at UHBW. You will be a proactive member of the Pathology IT Team. Excellent communication skills are essential as is the ability to work within … a team, autonomously and support implementation projects across both the Weston and Bristol Lab Med Sites. You should have great multi-tasking ability, have excellent organisational skills and attention to detail and be able to appropriately prioritise. (Cont'd under detailed job description and main responsibilities) Main duties of the job The post holder will be part of a … team providing Pathology ITsupport to the UHBW Pathology service. The post holder will be undertaking a key role in key IT projects supporting the Weston of England Pathology network objectives. These aim to improve patient safety and laboratory efficiency in order to maintain the highest standards of patient care.The role will be to support the More ❯
ITSupport Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an ITSupport Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams … to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best … practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support User Acceptance Testing (UAT) and contribute to system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Searchability NS&D
Cheltenham location - full time on site Must be eligible for SC and eDV, or already hold SC or eDV - sole UK National Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple ITSupport Engineers to work for an exciting, rapidly growing SME in the National … testing and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to ITsupport requests and diagnosing issues Delivering technical support on-site or remotely Resolving hardware, software, and network problems Providing tailored IT solutions Maintaining strong client relationships … Recording and managing support activities Contributing to IT knowledge bases Supporting project teams in system rollouts We need you to have Active security clearance or eligibility to obtain eDV within the role - must be a sole UK National Willing to be full-time on-site in Cheltenham/Gloucester Essential Experience Required Proven technical support experience - 1st More ❯
Role: 1st/2nd Line ITSupport Technician Location: Oxford Salary: £30,000 - £40,000 Profile Our client is a forward-thinking Oxford University spin out who combines innovation, research, and usability to empower teams with AI for high-stakes applications. Due to natural growth within the business, they are looking to add a 1st/2nd Line … ITSupport Technician to their small IT team . Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and grow within a business. You will need to be onsite 5 days a week in this … position. Key Responsibilities The L1/L2 Support Technician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of technical issues and More ❯
Shrewsbury, Shropshire, England, United Kingdom Hybrid / WFH Options
QA
About us: Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team. Overview: We are now … looking for an eager candidate to join us as an IT Helpdesk Support Technician apprentice. This hands-on role will offer practical experience across core areas of ITsupport, including service ticket handling, hardware setup, user support and on-site assistance. You’ll work alongside experienced professionals and receive full training while gaining a recognised … qualification. Responsibilities: Respond to customer support requests in line with SLAs Answer phones using standard procedures and provide first-line technical support Perform daily backup checks and escalate issues where necessary Configure and install IT hardware (PCs, laptops, printers, routers, etc.) Keep customers informed on progress through the ticketing system Work to resolve tickets promptly or escalate More ❯
Unit 32, Priory Tec Park, Saxon Way, Priory Park, Hessle, England
XPS SOLUTIONS LIMITED
You will be responsible for the IT and technical support for the company and potential clients. Role Deliver remote and occasional onsite ITsupport to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system … Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of customer satisfaction Contribute to documentation and internal knowledge sharing Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable) You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off More ❯
Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a 2nd Line IT Systems Engineer … line role and have strong communication skills. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week. Key Responsibilities To be an effective point … of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware, software, systems, networks, printers and scanners Liaise with senior IT team members to escalate any More ❯
This hands-on role will offer practical experience across core areas of ITsupport, including service ticket handling, hardware setup, user support and on-site assistance. You’ll work alongside experienced professionals and receive full training while gaining a recognised qualification. Role Respond to customer support requests in line with SLAs Answer phones using standard procedures … and provide first-line technical support Perform daily backup checks and escalate issues where necessary Configure and install IT hardware (PCs, laptops, printers, routers, etc.) Keep customers informed on progress through the ticketing system Work to resolve tickets promptly or escalate to 2nd line support when required Document installations and support procedures accurately Support internal … hardware logistics (e.g., moving kit to work area) Collaborate with team members across Flex Attend client sites with team members when needed Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
We are now looking for an On-site ITSupport Specialist to work with our client, an international business who have one of their global head offices based in the Hemel Hempstead area. This role is an initial temporary position on an initial 12-month period and comes about due to the need to grow the team and … be involved in a huge hardware focussed project. You'd find yourself working in a small team in this role, working closely with 2 other people in the local IT team. As part of this team, you'll be supporting on all different types of internal IT queries, troubleshooting and providing support to the 100+ staff based … huge hardware focussed project and helping with the set-up of new equipment and updating/refreshing of current equipment. Full training would be provided for this role, making it a great role for someone experienced or equally a fantastic entry route for someone with an interest working in an IT based role and team with the right More ❯
Southern Lights is partnering with a tech-forward business on the South West coast, offering a fantastic opportunity for a hands-on ITSupport Analyst to join their internal Service Desk. If you thrive in fast-paced environments, enjoy multi-platform troubleshooting, and like a mix of desk work and practical fixes, this one’s worth your attention. … What you’ll be handling: First and second-line support across hardware, software, and systems Escalation and collaboration with 2nd/3rd line engineers when needed Diagnosing issues across Microsoft, Apple, and Linux-based devices Handling setups, leavers, account creation, and hardware returns Managing stock levels and keeping server rooms shipshape Supporting project work and occasional visits to nearby … offices Performing upgrades and repairs (think laptops, memory, disks) What we’re looking for: Essentials: 2+ years of commercial ITsupport experience (1st/2nd line) Solid troubleshooting across Microsoft, Apple & Linux Strong grasp of networking fundamentals (TCP/IP) Great communication and team-first attitude Full, clean UK driving licence Bonus Skills (not deal-breakers): Microsoft More ❯
Field ITSupport Engineer (MSP Environment) Location: Bridgewater Salary: £33,000 Are you a tech-savvy problem solver who thrives in fast-paced environments? Do you enjoy working on-site with a variety of clients, solving real-world IT issues, and being the go-to person when technology needs a fix? If so, we'd love to … meet you. The Role: As a Field ITSupport Engineer, you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring … hardware/software, and ensuring our clients' systems run smoothly. From desktop support to network troubleshooting, you'll be their trusted tech partner. Key Responsibilities: Provide on-site and remote 2nd line support to a variety of clients Diagnose, resolve, or escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals Support network More ❯
36k - £49k per annum Astroscale UK are seeking a passionate, enthusiastic and multi-disciplined ITSupport Engineer to join our growing global IT team. We are looking for someone who is prepared to roll up their sleeves, get through the support workload providing an excellent level of service to the Astroscale teams. This person will also … platforms from AWS and Azure so you will have the opportunity to work with all these systems to some extent. Responsibilities Triaging requests, and providing 1st and 2nd line support to a growing user base covering Microsoft O365, AWS and other Astroscale systems, escalating 3rd line to Senior Engineers. Setting up new, and managing existing, user accounts and access … and being proactive Configuring laptop builds and making recommendations for improvements Diagnosing and fixing network problems Maintaining inventory systems Managing data backups across our estate Working with the global IT team to optimise support processes Developing training materials for Astroscale users Occasional need to support Astroscale through on-call shifts may be required Essential Skills Great at More ❯
Are you ready to take the next step in your career as a Level 2 ITSupport Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has … built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 ITSupport Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across … a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools More ❯
Are you ready to take the next step in your career as a Level 2 ITSupport Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has … built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 ITSupport Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across … a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools More ❯
ITSupport Engineer (SC Cleared) - 452928 Inside IR35 contract - £18.87/hr - (start date ASAP - till 12th of Dec) Role will require being onsite everyday - office location Tidworth Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities … Manage and respond to ITsupport tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with … contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/ More ❯
ITSupport Engineer (SC Cleared) - multiple vacancies Inside IR35 contract - £25 per hour - (short term assignments available 19th Sep - 12th Dec 2025) Role will require being onsite everyday - site location Andover Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the … region. Key Responsibilities: Manage and respond to ITsupport tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals … in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365. Experience with Intel-based hardware and device maintenance. Proven More ❯
ITSupport Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech-savvy … be the friendly face (and voice) behind the magic that keeps our team connected, creative, and productive. What You’ll Be Doing Be the first line of defence – tackling IT and comms issues company-wide. Keep our ticketing system (FreshService) in check, resolving issues or escalating when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you … ll make tech happen! Onboard new starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in order. Get involved in projects, office moves, inductions, and training – no two More ❯
below and never miss the latest updates or an exclusive offer. Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location ITSupport Apprentice , Apply From: 14/06/2025 Learning Provider Delivered by LEARNING FOR FUTURES LTD Employer LEARNING FOR FUTURES LIMITED Vacancy Description I.T. Apprenticeship Role with … ECC June 2025 As an IT Apprentice, you'll be working closely with our First, Second and Third Line technicians as they support our existing and new customers' IT requirements. You'll have a keen interest in IT and must be able to work as part of a busy support team. Working closely with other … strict SLAs with our customers and you'll be responsible, after training, for the quality of information logged into our ticketing system - you will be expected to accurately log support tickets in a timely manner. We expect you to be self-motivated, efficient and well-organised with a keen eye for detail. You'll be IT-literate with More ❯
Enthuse customers and provide best experience through best in class hardware, software and technical support services Contact us directly if you have any questions about this open job position Very strong technical skills in all aspects of ITsupport Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM) An exceptional … working within a multinational media & entertainment corporation? A world-famous brand we all know & love? Based Near Hammersmith, London, you will form part of a team providing world-class ITsupport for a wide variety of users - Anything from simply password resets, to complex diagnostics and fault-resolution, as well as project work. You will be assigned various … a strong sense of customer service - leaving each ticket not only resolved, but with a smile on theusers face- a job well done! Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we More ❯
3rd Line ITSupport Technician - East Kent Commutable from Dover, Deal, Canterbury, Herne Bay, Whistable and Thanet area Hours: Full-time Monday to Friday Type: Permanent, £35-40,000/annum (negotiable depending on your level of experience) plus good benefits We are seeking an experienced 3rd Line ITSupport Technician to play a key role … supporting a large global and local IT team, delivering advanced technical support, managing complex infrastructure projects, and enhancing the performance, security, and resilience of our IT systems. This is an onsite, hands-on role based at our Clients East Kent Location, easily commutable from any of the locations listed above. Customer focused individual with strong problem-solving … skills and technical experience. Key Responsibilities: Serve as a senior escalation point for 2nd line support, resolving complex networking and systems issues. Administer, monitor, and optimise: Server infrastructure (Windows Server, virtualisation environments) Network devices (switches, routers, firewalls) IT security protocols and tools Storage systems Backup and disaster recovery systems Telephony (VoIP systems) Microsoft 365 and Azure environments Personal More ❯
Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Very strong technical skills in all aspects of IT support. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D, & SCCM). An … exceptional level of customer service and confidentiality. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. Ever dreamt of working within a multinational media & entertainment corporation? A world-famous brand we all know & love? Based near Hammersmith, London, you will be part of a team providing world-class ITsupport … sense of customer service-leaving each ticket not only resolved but with a smile on the user's face-a job well done! Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile-we not only More ❯