Sheffield, South Yorkshire, Yorkshire, United Kingdom
Back 2 Work
A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in ITsupport, networking and hardware. KEY … DUTIES Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one … of the primary functions is to help customers solve IT incidents remotely. Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Back 2 Work
A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in ITsupport, networking and hardware. KEY … DUTIES Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one … of the primary functions is to help customers solve IT incidents remotely. Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Back 2 Work
A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in ITsupport, networking and hardware. KEY … DUTIES Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one … of the primary functions is to help customers solve IT incidents remotely. Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Back 2 Work
A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in ITsupport, networking and hardware. KEY … DUTIES Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one … of the primary functions is to help customers solve IT incidents remotely. Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face More ❯
A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in ITsupport, networking and hardware. KEY … DUTIES Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one … of the primary functions is to help customers solve IT incidents remotely. Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis UK
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite | Contract-Based | Immediate Start Basingstoke SC Clearance Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a … the correct number of units daily. Update all steps in the Contractor's workflow management system with precision. Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers . Carry out daily manual stock checks and communicate findings to site leadership. Prepare collected devices for return - package using original boxes, label per Designation Rules ('Disposal' or … Refurbishment'). Secure all devices and equipment in onsite storage at the end of each day. ?? Skills & Requirements: Previous experience in ITsupport, deployment, or refresh projects. Strong attention to detail and ability to follow strict processes. Good communication and reporting skills. Ability to work independently and within a team. Physically able to move equipment between locations safely. More ❯
The Company: Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside Support Analyst for this … site in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you will provide hands-on technical support to end users, resolving hardware, software, and peripheral issues efficiently to minimise downtime. While knowledge of certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset … are highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond to and resolve IT service requests and incidents in a More ❯
Are you passionate about technology and eager to kickstart your career in IT? We’re looking for a motivated and curious individual to join our team as an ITSupport Technician Apprentice working in our Information System (IS) department. This is a fantastic opportunity to gain hands-on experience while working towards a recognised qualification within IT— all with the support of a friendly and experienced team What You’ll Be Doing: Providing first-line technical support to internal users Assisting with hardware and software installations, configurations, and troubleshooting Logging and managing support tickets through our helpdesk system Learning how to maintain IT systems and networks Supporting the wider IT team … with day-to-day tasks and projects What You’ll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What We’re Looking For: A genuine interest in IT and technology Strong communication More ❯
Are you passionate about technology and eager to kickstart your career in IT? We're looking for a motivated and curious individual to join our team as an ITSupport Technician Apprentice working in our Information System (IS) department. This is a fantastic opportunity to gain hands-on experience while working towards a recognised qualification within IT— all with the support of a friendly and experienced team What You'll Be Doing: Providing first-line technical support to internal users Assisting with hardware and software installations, configurations, and troubleshooting Logging and managing support tickets through our helpdesk system Learning how to maintain IT systems and networks Supporting the wider IT team … with day-to-day tasks and projects What You'll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What We're Looking For: A genuine interest in IT and technology Strong communication More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Circle Recruitment
ITSupport Technician - Cambridge - £35K Altruism - the principle and moral practice of concern for happiness of other human beings and/or animals, resulting in a quality of life both material and spiritual (source - Wikipedia) Their works helps protect vulnerable people and have been credited with saving lives - and it needs you. In return achieve a real … switch management, routing etc.) Firewalls - Cisco, Palo Alto Backup Software experience - Veeam Good understanding of security i.e. Cyber Essentials and ISO27001 The roles and responsibilities include providing service desk support for all employees and maintaining the 365 hosted platforms and internal IT networks Roles and responsibilities: Provide day to day support for all employees both onsite and … backups, and disaster recovery functions Hardware and virtual desktop configuration and deployment Liaising with 3rd party suppliers Network monitoring and identifying any hardware issues Providing adequate up to date IT documentation Suggesting improvements to enable efficient use of company technology to staff With early finishes no later than 4pm, my client offers a great work life balance to keep More ❯
Google Workspace Support Agent/ITSupport Engineer About Our Client Our client is a young and fast-growing company. Their working environment is dynamic and modern, with offices in the heart of Leeds city centre, just a 5-minute walk from the train station. They work in an open and friendly environment which helps them to … Google technology, using technology such as Jamboards and Hangouts Meet Hardware to emerge themselves in the Google culture. The Role and Responsibilities Our client is currently seeking a versatile Support Engineer with some experience in technical support. You should have an interest in technology, the ability to troubleshoot is essential, and a good understanding of customer service. Evaluate and … prioritise customer support cases. Build and develop strong customer relationships. Troubleshoot and resolve support queries. Ensure that all SLAs are met. Provide support and assistance to all staff. Skills Required: Customer focused attitude. Excellent communication skills. Ability to adapt and work with new technologies. Motivation to learn new skills and technology. Good time management skills. Complex problem More ❯
Google Workspace Support Agent/ITSupport Engineer About Us Netpremacy is a young and fast-growing company. Our working environment is dynamic and modern, with offices in the heart of Leeds city centre, just a 5-minute walk from the train station. We work in an open and friendly environment which helps us to collaborate, both … spec Google technology, using technology such as Jamboards and Hangouts Meet Hardware to emerge ourselves in the Google culture. The Role and Responsibilities We are currently seeking a versatile Support Engineer with some experience in technical support. You should have an interest in technology, the ability to troubleshoot is essential, and a good understanding of customer service. Evaluate and … prioritise customer support cases. Build and develop strong customer relationships. Troubleshoot and resolve support queries. Ensure that all SLAs are met. Provide support and assistance to all Netpremacy staff. Skills Required: Customer focused attitude. Excellent communication skills. Ability to adapt and work with new technologies. Motivation to learn new skills and technology. Good time management skills. Complex More ❯
Robert Half is partnering with a UK-based innovation company to recruit a Junior ITSupport Engineer for an initial 6-month fixed-term contract. Role: Provide 1st line technical support to staff (in-person, email, or remote) Troubleshoot and resolve hardware, software, and network issues Set up and configure laptops, peripherals, and user accounts for new … employees Maintain asset registers and inventory of IT equipment Assist in managing IT ticketing system and ensuring timely resolution Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration tools Document technical procedures and FAQs for internal use Assist with basic administration of IT systems and security protocols Escalate more complex issues to senior IT staff … or external providers as needed Profile: Strong interest in IT and technology with a desire to learn and grow 1 year experience in a similar role (internship, freelance, part-time, or full-time) Familiarity with Windows and macOS operating systems Good understanding of Microsoft 365 applications Excellent communication and interpersonal skills A proactive, solution-oriented mindset Ability to work More ❯
To assist in providing front-end ITsupport to all colleagues across the Southwater Event Group properties and provide support in setting up IT requirements for TIC client events, ensuring the highest level of customer service is provided at all times. Role To monitor the IT helpdesk on a daily basis, ensuring all tickets raised … in a timely manner. Respond to and resolve first line issues relating to hardware, software and user access. To undertake daily, weekly and monthly maintenance checks on all Group IT equipment including PCs, printers, copiers and desk phones. To be the first response to any Wi-Fi requests. Gain knowledge of in-house applications, providing support and escalating … issues when necessary Assist with the installation, configuration and relocation of computers, monitors and peripherals. Work with third-party IT providers and software vendors to coordinate issue resolution. Contribute to the creation and maintenance of clear, up-to-date support guides and technical documentation. To work alongside the Group Technology Manager in the administration of the digital display More ❯
airport and travel services sector, connecting millions of users to lounges, dining, and travel-related benefits worldwide. As the business continues to grow, we are looking for a Technical Support Engineer with an infrastructure background and Salesforce administration experience to join our dynamic team and ensure robust technical support across global operations. About the job: This is a … hybrid role combining infrastructure, system and network support with Salesforce platform administration. You will play a key role in maintaining system integrity, assisting users, and enhancing the performance and adoption of internal tools, supporting teams across multiple regions. What you'll do: Act as a bridge between development team in China, technology team and account management team in the … in English. Apply urgent fixes based on standard procedures. Defer non-critical issues to the next day. What you'll bring: Hands-on experience with AWS or Azure operational support Network support experience, including firewall and WAF (Web Application Firewall) management. Salesforce administration and configuration experience. Strong experience with infrastructure, system, Linux and cloud operation support Fluent More ❯
Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
3rd Line ITSupport Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties … such as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o More ❯
Driffield, North Humberside, England, United Kingdom
Principal IT
2nd Line Support Engineer - Up To £30,000 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous … professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Desktop Support Technician who is ready to make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line ITsupport to all customers, ensuring the highest levels of … customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Key Responsibilities: Maintain an accurate and up to date record of all issues encountered, the corrective steps undertaken, and More ❯
Driffield, East Riding of Yorkshire, United Kingdom
Principal IT
2nd Line Support Engineer - Up To £30,000 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous … professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Desktop Support Technician who is ready to make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line ITsupport to all customers, ensuring the highest levels of … customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Key Responsibilities: Maintain an accurate and up to date record of all issues encountered, the corrective steps undertaken, and More ❯
ITSupport Engineer (MSP) Ormskirk £27 32k plus Medicash, free parking, + more benefits The Opportunity for you Are you currently working at 1st or 2nd line at an MSP, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to contract wins, our client is looking to … add to their support team. Youll be based in the Ormskirk office for an MSP who provide solutions to a range of clients. These have recently won contracts and in turn, needs to grow out their support team. Safe to say theyre heading in the right direction. The service desk manager strongly encourages the development of his team … one of their staff member progress from apprentice right the way through to service desk manager! Ideally, wed be looking for someone who has: * Previous experience in either a support desk or customer facing role * Windows Server 11-10 OS & Desktop OS experience * Active Directory & Azure AD * RMM tools You will be working on a service desk of More ❯
Toynbee School, Bodycoats Road, Chandler's Ford, Eastleigh, England
MEDHURST COMMUNICATIONS LTD
This role is to provide 1st line support for both hardware and software, covering desktop PCs, laptops, tablet/mobile devices, audiovisual & networking equipment, along with identifying & assisting with technical problem resolution. You will learn all aspects of delivering ITsupport, from end-user devices, servers & networking infrastructure. Role From time to time, you may be required … Friday between 8am-4pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 26th August 2025 Start Date Wednesday, 27th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications … English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer MEDHURST COMMUNICATIONS LTD Since 1986, we have been making IT work for education and business clients. Our mission is simple – to take away the burden of IT management to enable our clients to focus on their core business. Our primary sector subsidiary, Drift ITMore ❯
Overview The L1 Support Engineer serves as the first point of contact for users seeking technical assistance. They provide basic Aurora troubleshooting, resolving routine issues and escalating complex problems to other support teams. This is a hybrid role based in our London office. Responsibilities Respond to Help Desk (Service Desk and SNOW) tickets, calls, and chatbot in a … timely manner Diagnose and resolve common IT problems using established procedures and knowledge base articles Perform initial troubleshooting for: Hardware issues, software applications, operating system errors, and network connectivity problems and escalate appropriately Guide users through step-by-step solutions and provide basic training on various IT systems and applications Monitor IT infrastructure, including servers, networks, and … different SaaS applications and resources Responding to and resolving common user issues related to SaaS applications, such as login problems, application errors, or basic feature usage questions Providing initial support for Office 365 services (Email, OneDrive, Teams, SharePoint), including basic configuration and troubleshooting Escalate complex or unresolved issues to appropriate L2 or L3 support teams following established procedures More ❯
Junior/Entry-Level Support Engineer Location: Gravesend, Kent (On-site) Contract: Temporary – Monthly rolling Hours: Full-time or Part-time available Rate: Circa £130 per day (Inside IR35) We are seeking an enthusiastic and motivated Junior/Entry-Level Support Engineer to join a busy IT team within a dynamic, fast-paced manufacturing environment. This role … is based on-site at modern offices in Gravesend, supporting both office and operational technology systems. You will be providing 1st line technical support to end users, assisting with hardware, software, and networking tasks. Full training will be provided, making this an ideal opportunity for someone looking to take their first step into ITsupport or build … on existing entry-level experience. Key Responsibilities Provide telephone, email, and desk-side technical support to users. Assist with the setup of new starters, including hardware, software, and account creation. Support Windows 11, Microsoft 365, and basic Active Directory tasks (e.g. password resets). Help maintain mobile devices, printers, and network-connected equipment. Log and track issues using More ❯
Production Planner/ITSupport Our client, a well-established, hugely successful and growing manufacturing company based in Thetford, are currently seeking a Production Planner to join their team. This is a full time, permanent position, based in Thetford Key Skills Ability to absorb and assimilate technical information. Sound computer skills utilising Microsoft Office and experience of MRP … software preferable; LN, training will be given. Also, a good understanding of server-based systems, IT security systems and networks. Good communication skills to build strong, professional relationships with colleagues in the UK and US Methodical, systematic approach to tasks with excellent attention to detail Tenacious and enthusiastic Experience from within an engineering manufacturing environment ideal Job Specification Working … delivery of kits for all production depts. Liaise with Purchasing to ensure the collection of subcon items for further processing is done in a timely manner. Providing first line support for emergency IT issues, ensure new hardware is correctly set up and take the lead for the new FactoryTrack software all working closely with the IT team. More ❯
ITSupport Analyst (1st/2nd line) £30-35,000 per annum + permanent benefits Fully On-Site - Chelmsford Key Responsibilities (include, but are not limited to): Provide technical support to staff members through phone calls or email correspondence and maintain detailed records of all IT requests. Keep users informed about the status of their tickets … systems, applications, and technologies either through remote access or by providing direct user assistance. Proactively manage service desk queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations (IT equipment only) and new user configurations. Cabling and network patch management. Inventory and asset management. Assist in various application and infrastructure projects. Essential skills More ❯
Gloucestershire, United Kingdom Hybrid / WFH Options
Robert Half
Main Duties: Triage initial support requests and direct/action accordingly Provide ITsupport from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment … Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree, qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer … user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation Android and IOS mobile device setup and configuration using mobile device management systems IT asset management and ticketing systems Web and email security systems Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups) Working knowledge of networking - Switches, Firewalls, wireless, IP More ❯