Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Robert Half
Main Duties: Triage initial support requests and direct/action accordingly Provide ITsupport from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment … Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree, qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer … user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation Android and IOS mobile device setup and configuration using mobile device management systems IT asset management and ticketing systems Web and email security systems Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups) Working knowledge of networking - switches, firewalls, wireless, IP More ❯
London, Tower of London, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
IT & Communications Support Technician Location: London (Hybrid - 1 day/week onsite minimum) Salary: £26k - £28k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT professional looking … to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working, one day a week in the London office, and occasional travel to … offices across the UK, so flexibility is key. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Unipharmedtech
Clinical ITSupport Specialist Apply locations Manchester Office Time type Full time Posted on Posted 5 Days Ago Job requisition id JR- About Uniphar Who we are With 3,000+ employees across Ireland, the UK, Europe, MENA, and the U.S., Uniphar partners with 200+ top pharmaco-medical manufacturers, delivering specialised, tech-enabled solutions through its three divisions: Medtech … delivering innovative medical technologies and solutions. Role Overview The purpose of the role is to install and configure Clinical Information Systems at customer sites and resolve or escalate issues. It involves remote and onsite support throughout the UK, with some work from home after training. Principal Duties and Responsibilities Install Server and Client Hardware/Software Interface Medical … SQL Server Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript, Visual Basic) Virtual machine technology Networking Citrix Desktop support Customer service and troubleshooting experience Excellent communication skills Analytical skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or IT (preferred) Minimum of More ❯
Service Desk Associate (IT Customer Service - 1st Line Support) Mansfield, hybrid – 1 day per week in the office for meetings etc £25,000 - £27,000 plus on-call allowance 37.5 hours - Monday – Friday, plus 1 in 3 “on-call” weekends Overview: The Service Desk Associate provides first-line technical support to external customers, helping resolve day-to … day IT issues and service requests. As the first point of contact, this role is key in delivering a positive support experience and ensuring problems are accurately logged, triaged, and resolved or escalated appropriately. The role includes working with end users and customer-based IT teams and assisting with various systems and technologies. Key Duties and Responsibilities … Respond to incoming support requests from external customers via phone, email, and ticketing systems. Log, categorise, and prioritise tickets based on impact and urgency, following agreed SLAs. Provide first-line technical support for everyday IT issues, including password resets, software errors, printing problems, and basic hardware troubleshooting. Assist in resolving issues with email, internet connectivity, remote access More ❯
Employment Type: Permanent
Salary: £25000 - £29000/annum including on call allowance
About the role: Working to Head of ICT and as part of a small, collaborative team, your primary responsibility is to support the delivery of the organisation's ICT support services . This role is predominantly 1st and 2nd line support working hands-on and hands-off. It also includes desktop support, server support and general infrastructure. Project work from time to time might include server upgrades, cloud based digital transformation, WIFI, router and switch upgrades. Key responsibilities: Implement, and maintain IT infrastructure, including servers, storage, networks, and cloud services. Strong analytical and troubleshooting abilities, with a methodical approach to resolving complex issues. Ensure the availability, performance, and security of the IT … ensuring timely delivery and adherence to best practices, both in-house and with our MSP. Monitor and manage system performance, identifying and resolving issues proactively. Collaborate with other MSP IT teams to support business operations and projects. Develop and maintain infrastructure documentation, including diagrams and procedures. Implement and manage backup and disaster recovery solutions. Stay up to date More ❯
Minton Place, Victoria Street, Windsor, Berkshire, England
GOLFBREAKS LIMITED
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays … a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach … attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable. What you will be doing: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation More ❯
We are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from our experienced team. This will involve handling tickets, liaising with clients and vendors, keeping ticket queues up to date and manageable. Role The role will be predominantly office based, working with the team, however, there will also be … troubleshooting and deployment DNS management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Potential full time position for the right … candidate after completion of the apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Monday to Friday 9am to 6pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Monday, 25th August 2025 Start Date Saturday, 30th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is … recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues … and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on More ❯
Enthuse customers and provide the best experience through top-tier hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Previous experience resolving problems while sitting with the user. Diagnostic and support capabilities using standard Windows-based applications and tools (such as M365, Win11, A.D, and SCCM). Experience … in OS, Apps, and Hardware installation and troubleshooting depending on project products. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. As part of a broader yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and printing issues. You will be … addition to a broad and varied day, there is an optional opportunity to participate in an on-call rota, with additional overtime and standby pay. Join Us Hemmersbach provides IT infrastructure services in over 190 countries with 50 subsidiaries. We serve leading companies in the IT industry. We go the extra mile-enthusing our customers and making the More ❯
Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Previous experience resolving problems sitting with the user. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D, & SCCM). Pragmatic & amiable approach to … your work. Skilled at building strong, trusted working relationships at all levels. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. As part of a broader, highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by … to full 2nd-line problems working directly with users or being "intelligent-hands" within server/data center rooms, guided by remote specialists. Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile - not only enthusing More ❯
Rotherham, South Yorkshire, England, United Kingdom
ALTECH GROUP LTD
ITSupport Technician– M365/Windows OS I’m supporting a thriving business, as they bolster their small, but talented IT team. The role will be providing 1st/2nd line support to a large user base, answering and resolving queries and technical challenges. The role is working on a busy helpdesk, supporting colleagues with different … support queries, mainly resolvable using M365 admin centre. That said the support team help rectify tickets across sharepoint, internal business systems and networking challenges too. A solid aptitude for security, including firewall and endpoint resolution will be needed too. Experience of conducting daily routines including server back up checks (Azure and VMWare) would be highly desirable. The role … will also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a week. More ❯
About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional ITsupport and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to … join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows, Office … and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. Proactively monitor More ❯
ITSupport Hub Analyst Location: Solihull Officed based, permanent, offering up to 35k Key Responsibilities: Provide expert technical support for commissioning, maintenance, and reactive service of CCTV systems. Assist field technicians during installation and troubleshooting, in alignment with business strategies. Ensure full customer satisfaction through effective support processes, monitoring, and documentation. Download and share CCTV footage … for investigative purposes. Conduct remote diagnostics and CCTV health checks. Offer remote support to triage reactive call-outs. Resolve faults remotely wherever possible. What We’re Looking For: Strong technical knowledge in electronic security systems, particularly CCTV. Experience in remote diagnostics and technical support. Excellent problem-solving and communication skills. A proactive, customer-focused approach with high attention to More ❯
Highwoods, Colchester, Essex, England, United Kingdom
Oscar Technology
ITSupport Engineer | Birmingham | Up to £35k | O365 | VMware | Azure The Role This role is based out of the Birmingham office and is with one of the UKs leading MSPs. Within the role you'll have opportunity to tackle a range of technical issues covering 1st, 2nd and some 3rd Line duties. The role gives you the opportunity … to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the MSP nature, it'll be fast paced environment, but this will only aid you in picking up new skills and developing your career. There is a field-based element to this role, where you will be required … supporting the infrastructure and systems Efficiently resolving technical incidents and problems Play a pivotal role in a range of different projects of both a medium and large scale nature Support and coach more junior members of the team Develop and produce high quality IT documentation, following the correct procedures Orchestrate and initiate changes to infrastructure systems Technology you More ❯
ITSupport Engineer | Birmingham | Up to £35k | O365 | VMware | Azure The Role This role is based out of the Birmingham office and is with one of the UKs leading MSPs. Within the role you'll have opportunity to tackle a range of technical issues covering 1st, 2nd and some 3rd Line duties. The role gives you the opportunity … to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the MSP nature, it'll be fast paced environment, but this will only aid you in picking up new skills and developing your career. There is a field-based element to this role, where you will be required … supporting the infrastructure and systems Efficiently resolving technical incidents and problems Play a pivotal role in a range of different projects of both a medium and large scale nature Support and coach more junior members of the team Develop and produce high quality IT documentation, following the correct procedures Orchestrate and initiate changes to infrastructure systems Technology you More ❯
our Manchester offices on-site, full time, 5 days per week is a requirement for this role. Find out more about your new workplace! We are looking for a IT Infrastructure and Application Support Engineer to join our team. Reporting to the IT Operations Manager and based in Manchester, UK, this role serves as a key escalation … for maintaining and supporting internal infrastructure, networking, cloud services, and corporate applications. You'll play a crucial role in the day-to-day operations and stability of our global IT environment. What will you be responsible for? Providing Follow the Sun (F-T-S) second-line support and issue escalation via the IT service desk platform, within … development tools. Google Workspace (Gmail, Drive, Admin Console) HubSpot CRM , Lucid Suite , and other SaaS applications Working knowledge of API integrations and troubleshooting is highly advantageous. Participating in corporate IT projects including upgrades, integrations, and migrations. Creating, maintaining, and updating internal records, registers, and technical documentation. Engaging with vendors for procurement, support escalation, and warranty matters. Operating within More ❯
Temporary ITSupport Engineer (24 Weeks Contract) Location: East Sussex - TN37 - St Leonards-On-Sea Pay: £16.50 per hour PAYE Hours: 37.5 hours per week (MonFri) We are looking for reliable and hands-on individuals to assist with basic IT installations on-site for a short-term project lasting 2 to 4 weeks. Role Details: Assisting with … setting up and installing basic IT equipment (e.g., PCs, monitors, keyboards, peripherals) Unboxing, wiring, and positioning hardware Working under the guidance of senior IT staff Ensuring workspace is tidy and equipment is correctly installed Requirements: Basic understanding of IT Ability to follow instructions and work independently Good attention to detail Reliable and punctual Some experience in a … similar role within and IT setting is essential This is a great short-term opportunity for someone looking to gain experience or earn extra income. More ❯
Temporary ITSupport Engineer (2-4 Weeks Contract) Location: East Sussex - TN37 - St Leonards-On-Sea Pay: £16.50 per hour PAYE Hours: 37.5 hours per week (Mon-Fri) We are looking for reliable and hands-on individuals to assist with basic IT installations on-site for a short-term project lasting 2 to 4 weeks. Role Details … Assisting with setting up and installing basic IT equipment (eg, PCs, monitors, keyboards, peripherals) Unboxing, wiring, and positioning hardware Working under the guidance of senior IT staff Ensuring workspace is tidy and equipment is correctly installed Requirements: Basic understanding of IT Ability to follow instructions and work independently Good attention to detail Reliable and punctual Some experience … in a similar role within and IT setting is essential This is a great short-term opportunity for someone looking to gain experience or earn extra income. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
Job Title : Manufacturing ITSupport Engineer Location: Onsite Broughton or Filton Contract Type: 6-Month Contract Rate: £360 £380 per day (Inside IR35) Clearance Requirement: UK Passport only Working Pattern: 100% Onsite | MonFri | On-call support on a need basis The Opportunity: Join a high-impact team supporting critical manufacturing applications at one of the worlds leading … aerospace manufacturers. This role places you on the shopfloor frontline , supporting production systems and ensuring operational continuity for industrial-grade IT and OT systems. Its a hands-on role within a high-tech manufacturing environment, perfect for professionals with a passion for automation, industrial IT, and real-time production systems. Key Responsibilities: Monitor and resolve shopfloor IT … and resolution across multiple technical teams Maintain SLA targets and ensure high-quality service delivery Collaborate with SMEs and cross-functional stakeholders Communicate with vendors, OEMs, and business users Support endpoint devices (barcode printers/scanners, MRTs, smart devices) Follow standard ITSM processes: Incident, Change, Problem, Capacity Participate in knowledge transition and shift handovers Must-Have Skills & Experience: Strong More ❯
THE OPPORTUNITY: Macildowie are currently recruiting for temporary ITSupport candidates working for organisations in Coalville, Loughborough and Melton Mowbray. These are a temporary positions with full time hours THE ROLE & YOUR RESPONSIBILITIES: Provide first-line technical support via phone, email, and ticketing systemTroubleshoot hardware, software, and network issuesLog and manage support requests, ensuring timely resolutionSet … and hardware (PCs, laptops, printers)Assist with basic system administration tasks EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: You MUST be immediately available for work2 years experience working in a IT Technician or 1st/2nd line roleExperience dealing with customers on a face to face basisExperience moving, setting up and configuring IT hardwareLevel 3 or equivalent ITMore ❯
Pangbourne, Reading, Berkshire, England, United Kingdom
THAMES 360
Sales Support Executive IT Tech Solutions Provider Berkshire An IT & Tech Solutions business based in West Berkshire is looking to recruit a Sales Support Executive to support the successful UK Sales team in the day-to-day operation. The company has a European footprint with offices in the UK and Netherlands. If you are looking … for a new role with European IT/Tech provider, then read on.The sales support exec will be working within the Retail sales team ensuring the team are fully supported in delivering their number and meeting and exceeding customers’ requirements. The ideal candidate will have the following Skills & Attributes; - • 1 years’ experience in a similar sales support … a fantastic benefits package and salary to match. If you are interested in the role and want to know more, please contact Thames 360 a full job specification. Sales Support Executive IT Tech Solutions Provider Berkshire More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Senior ITSupport Engineer Up to £45k Cheltenham Education Sector (prior sector experience not essential) We are looking for someone with experience of the following, not all essential: - Cloud experience (InTune, Entra, Sharepoint, 365 etc.) - Server installs, Cloud servers, migrations etc. - Backups experience - General troubleshooting - Installing whiteboards, Wi-Fi, cabling etc. on school sites - Mentoring junior members of More ❯
1st Line ITSupport Wimbledon/London based (Initially 2 days on site/3 days from home - then from April 2026 fully on-site) The candidate will provide these services to the end customer: End-user device support (Windows/Mac desktops/laptops) 160 users Printer and peripheral troubleshooting Network patching and basic networking fixes … client, winning awards for best places to work Their new office being redesigned Fantastic opportunity to start from the ground up with this client, and ultimately running their entire IT operation Fully supported by our 2nd and 3rd Line team Training and certification programme For more information please apply asap Edward Mann acts as an employment business for temporary More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
ITSupport Engineer - UK Remote Fully Remote | UK Only Windows Server, Desktop, Software & Systems Support £32,000 - £37,000 + bonus, pension, training & development Join a fast-growing, global leader in mission-critical systems, where you'll be part of a collaborative, innovative, and supportive team. We're looking for a technical problem solver with excellent communication … skills who can work calmly under pressure. You will need to be eligible for (or already hold) UK Security Clearance. Key responsibilities include: Delivering technical support for a wide range of IT Services & Applications Assisting with new product introductions and ensuring smooth deployments. Investigating and resolving complex product issues, both remotely and on-site when required. Supporting knowledge … troubleshooting and attention to detail. Ability to multi-task, prioritise, and adapt quickly. If you are looking for a rewarding career in a fast-growing company, hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Permanent
Salary: £32000 - £37000/annum Bonius, Pension, Career Development
Barlborough, Derbyshire, United Kingdom Hybrid / WFH Options
Andy File Associates Ltd
vacancy. Overview: For the first 6 months, you'll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal skills … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯