IT Support Jobs in England

401 to 425 of 448 IT Support Jobs in England

OT/IT Support Analyst

Bristol, Avon, England, United Kingdom
Robert Walters
permanent position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role in supporting critical shopfloor applications that keep production lines running smoothly. OT SUPPORT ANALYST Salary: £35,000 - £40,000Location: Bristol/Milton Keynes This permanent position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role in … supporting critical shopfloor applications that keep production lines running smoothly. You will become an integral member of the shopfloor support team dedicated to maintaining the reliability of manufacturing-critical applications. Your daily activities will involve monitoring incidents as they arise on production lines, swiftly resolving technical challenges related to endpoint devices such as printers, scanners, barcode readers, smart devices … and more. You will interact regularly with both IT professionals and business users to understand their needs and deliver solutions that keep operations running efficiently. By following robust service management protocols-including incident response, change control, capacity planning, problem analysis, service level management, and knowledge documentation-you will help uphold the highest standards of service delivery. Your ability to More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

SC Cleared, IT Support, 2nd Line Support, Laptop,Desktop

Basingstoke, Hampshire, United Kingdom
Experis UK
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite Contract-Based Immediate Start Basingstoke SC Clearance Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a More ❯
Employment Type: Contract
Rate: GBP 150 - 165 Daily
Posted:

IT Support Engineer

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Mana Resourcing Ltd
Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and installation * Troubleshoots IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical … Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc. * Scripting knowledge * Comprehensive understanding of Microsoft tools and application environments * Networking knowledge * Strong communication, organization, problem-solving, and diagnostic skills * At ease with showcasing solutions … to various audiences, including engineers, developers, architects, IT managers, and executives * Ability to work independently and take ownership of projects Salary: £42,000 Starting salary PACKAGE includes; Bonus Pension Income protection Etc. Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge Peterborough Nottingham Northampton Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton More ❯
Employment Type: Permanent
Salary: £41000 - £43000/annum Bonus + Good Package
Posted:

IT Technical Support Analyst (XN06)

Leeds, United Kingdom
Leeds Teaching Hospitals
Job summary Are you looking for a role providing varied technical support in a challenging yet rewarding environment, in the Leeds Teaching Hospitals NHS Trust? If so, we have an excellent opportunity for you to become a member of the Data Centre & Infrastructure Team. Reporting initially to your Team Leader and then to your Head of Department, your primary … to play an active role in monitoring and maintaining the Trusts systems and the server (physical and virtual) infrastructure on which they sit. You will also proactively monitor the support queue, analysing tickets assigned to the Team and, in collaboration with other Team members, progress tickets to a satisfactory resolution. You may occasionally be required to deal with third … assisting colleagues as and when required. In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic Team and offering all the support you need to learn at pace, developing and adding to your skills and achieving your career ambitions. Expected Shortlisting Date 02/09/2025 Planned Interview Date More ❯
Employment Type: Permanent
Salary: £38682.00 - £46580.00 a year
Posted:

IT Support Engineer Apprentice Level 3

Central Park, Haughton Road, Darlington, England
Darlington College
The role is to support and maintain Networked hardware including servers and computers and assist in managing of college owned mobile devices. This includes operating, maintaining, distributing, installing, configuring, repairing, and upgrading various computer and electronic products while ensuring their optimal performance. Role To assist the IT Team as needed, contributing to the efficient and effective operation of … the area Assist in the support of desktop computers running operating systems including Windows, IOS & Chrome Assist in support of college owned mobile devices, including laptops, tablets & mobile phones Maintain up-to-date knowledge of computer equipment and assist with its installation To become proficient in the application and use of a wide range of IT systems … and processes Receive and respond to incoming support calls and/or e-mails regarding computer & mobile device technical problems Manage daily tasks to ensure service levels are achieved and proactive maintenance and change implementation objectives are met Perform onsite analysis, diagnosis, and resolution of computer hardware problems and recommend and implement corrective solutions, including offsite repair as needed More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,526.20 a year
Posted:

IT Infrastructure Support Engineer

Redhill, Surrey, England, United Kingdom
Connexa
Our client is looking for an experienced IT Infrastructure Support Engineer to join their team in Redhill, Surrey. In this role you will be responsible for managing and supporting both internal and customer IT infrastructure, ensuring smooth operations and high service availability. This is an excellent opportunity for a committed professional to contribute to a global organisation … providing excellent technical support across various platforms and products. Working structure: Onsite for 6 months, then hybrid Key Responsibilities:Provide hands-on technical infrastructure and user support and manage internal and customer systems.Take part in global IT Infrastructure projects (Migrations, Implementations, Rollouts)Maintain and support corporate and customer servers, networks, and IT equipment.Ensure server builds … and continuity services.Advanced Windows OS administration skills, including Active Directory, Group Policies, user/group management, and PowerShell.Extensive experience with server and storage hardware (NAS, SAN).Solid understanding of IT Security, including antivirus, hard drive encryption, and client hardening.Experience with High Availability environments, including clustering and disaster recovery.Strong technical understanding of IP network fundamentals.Must be eligible to achieve Direct More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Support Engineer

Newcastle under Lyme, Staffordshire, United Kingdom
Dorchester Search & Selection
Hours: Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required We’re looking for a 2nd Line Support Engineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st line responsibilities, offering the opportunity to work across … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum £35 to £45,000 Negotiable Salary
Posted:

First Line Support - IT Apprenticeship

31-35 St. Nicholas Place, Leicester, England
RANDSTAD GROUP UK
Digital Support Technicians play a vital role in our future success. We place great importance on our customers' success. Our mission is to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Role About the Company: Our client is a leading eCommerce software provider based in Leicester (20 20-minute walk … train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role: As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question. Your key responsibilities will include: Efficiently … of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process Escalating complex issues to senior team members (product specialists) and developers by logging support tickets Creating accurate instant set-ups via live chat, sharing articles and creating snippets Enhancing our support centres by identifying when articles need updating and reporting back to More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

IT Manager / Systems & Support Manager

Lancaster, Lancashire, England, United Kingdom
Comtecs Ltd
IT Manager/Systems & Support Manager - Microsoft/Wintel, O365, Exchange, AD/GPo/Azure/Entra, Azure Cloud/VMWare, Telephony, Networks LAN/WAN/VPN/VLAN, Team Management, Service Delivery, System Management, Project Delivery, ITIL. Permanent, Lancaster, Lancashire, c.£45k IT Manager/Systems & Support Manager Required by professional services company … with systems and support team dispersed across multiple UK locations servicing a global operation. Working within a full life-cycle IT management capacity successful candidate will manage a small team and oversee the support and management of the global business systems whilst working to improve the environment via project delivery and service management practices largely focused around … oversight for the: Management and maintenance of all systems - hardware, software, telephony, and data networks. Day-to-day system operations, on-premise and Azure cloud networks and server infrastructure. Support the management and delivery of projects related to business and infrastructure environments Maintain technical oversight of core Windows server is your cloud office 365/exchange mail server environments More ❯
Employment Type: Full-Time
Salary: £45,000 per annum, Negotiable
Posted:

IT Application Support

Preston, Lancashire, North West, United Kingdom
BAE Systems
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site … alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support … health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

IT SUPPORT APPRENTICE

Horncastle- The Hub, Mareham Road, Horncastle, England
Hybrid / WFH Options
PUBLIC SECTOR PARTNERSHIP SERVICES LTD
established ICT team renowned for nurturing talent and launching careers. You'll engage with customers from multiple organisations and professions, tackle intriguing projects, and hone your customer service and IT skills all in a one team environment. Role Are you passionate about technology and eager to make your mark in the ICT world? Join us as a Service Desk … Partnership Services (PSPS) and embark on an exciting journey working with 3 local councils. You will assist the councils in their day-to-day work, enabling them to better support and serve our communities. Key Responsibilities: Be the friendly first point of contact on our ICT service desk, handling queries via phone, remote support, email and web chat … Provide remote support for a variety of issues, from black screening laptops to email glitches Assist with service desk incidents and requests, ensuring smooth operations Image and set up work laptops, phones, and tablets Manage user accounts within our ICT environment Keep all tickets updated and ensure timely resolutions Accurately maintain stock levels Take part in active projects such More ❯
Employment Type: Advanced Apprenticeship
Salary: £24,307.67 a year
Posted:

Italian speaking Technical Support - Electronics and IT

City of London, London, United Kingdom
Hybrid / WFH Options
Dupen Recruitment Services
Fully remote helpdesk technical support position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … in 3D printing? Great customer skills? If so, Id love to hear from you! Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk/service desk position providing support to clients who are using my customers systems advanced 2D and 3D imaging devices , together with … an element of IT support surrounding these networked machines. Its a permanent career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 17:00hrs. They have a great More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

IT Support Engineer

Liverpool, Lancashire, United Kingdom
Hybrid / WFH Options
The Investigo Group
Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user … at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. About the Role As a Systems Support Engineer, you will be part of a dynamic and expanding team dedicated to delivering exceptional technical support and customer service. You will be the first point of contact … efficiently and professionally. Your role will involve triaging issues, fulfilling service requests, and managing user accounts, all while maintaining a high level of customer satisfaction and ensuring a seamless support experience. Key Objectives Serve as the initial point of contact for users, providing support and triage for new and ongoing incidents via phone, email, and remote access tools More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Help Desk First Line Support

Ely, Cambridgeshire, United Kingdom
EA First Compass House
Looking to build a career in IT support? This is a great opportunity to join a leading Bio-tech organisation to provide Help Desk support with Microsoft products and hardware. If you have some strong IT skills and you are willing to learn this could be a great move for you. Leading Bio tech organisation based … not limited to: Email, MS Teams, and other MS Office Products Printers Imaging New Computers Desktop phones Identify potential cyber security issues Drive mapping Changing Passwords Desk Setup for IT equipment If you have a base of good IT skills and you are looking to learn and develop your skills this would be a great role for you. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Technician Apprentice (L3) - Comms UK - Dorset, BH21 6SX

UNIT 8, VICTORY CLOSE, WOOLSBRIDGE INDUSTRIAL ESTAT, WIMBORNE, England
COMMS (UK) LTD
the first point of contact for our managed service customers, helping to resolve technical issues and ensuring a smooth and supportive experience. Your responsibilities will include logging and managing support tickets, handling follow-ups and escalations, and delivering remote and telephone-based support for client infrastructure and end users. We’re looking for someone who enjoys solving problems … ticket Provide efficient customer service to a vast client base Work in accordance with company values, policies, procedures and standards. Building and maintaining strong relationships with customers through the support you deliver Maintain concise and clear documentation via ticketing system and knowledge base Essential skills, characteristics and experience You’ll thrive in this role if you: Are motivated and … enjoy working in a fast-paced support environment Have a positive, solutions-focused mindset and a commitment to excellent service Feel confident diagnosing and resolving technical issues Can work independently but also value collaboration and shared success Take pride in ensuring our customers feel supported and informed every step of the way Can demonstrate an interest in IT More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

IT Helpdesk Support

Manchester, Lancashire, United Kingdom
Castle Employment Agency Ltd
Are you passionate about IT and technology? Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service … efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate … closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Helpdesk Support

Malton, Yorkshire, United Kingdom
Castle Employment Agency Ltd
Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service … efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate … closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Solution Support Manager

Reading, Berkshire, South East, United Kingdom
Stonewater
Stonewater are seeking an IT Solution Support Manager someone to manage a team of analysts to deliver the customer promise by ensuring an excellent level of service is provided to our customers and that application service availability meets the organisations service level requirements. You will provide expert support, advice and guidance on business applications and systems and … ensure they are fit for purpose, stable, and ensure continuous improvement in performance and value for money within the Solution Support function, in line with the Stonewater IT strategy. Acting as a thought leader on our selected business solutions, researching and reviewing industry best practice and upcoming changes to technology, you will configure and manage software, technologies, and … controls and support internal teams and suppliers in the secure configuration of software and systems. This role will be at the forefront in ensuring the availability of the business applications whilst also supporting the changes necessary for the business to evolve as an innovative, digitally focused housing association! The ideal candidate will: Hold a degree in computer related vocation More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

IT Technical Support Analyst

London, United Kingdom
Endeavour Recruitment Solutions
Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and 3rd … line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS Technical Support role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention to detail Exceptional … Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an experienced Technical Support Analyst looking to join an established and reputable client, get in touch for further details ASAP More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Apprentice

UNIT 20 - 21, CIRENCESTER OFFICE PARK, TETBURY ROAD, CIRENCESTER, England
TRUST SYSTEMS LTD
Looking for a hardworking individual with a passion for technology to join our IT department. Role Main role/Responsibilities Handling incoming phone calls and gathering required information. Responding to incoming emails and prioritising incidents. Proactively logging alerts from our monitoring systems. Dealing with IT problems and incidents for a variety of customers and technologies. Desirable Skills: A … strong interest in IT and technology. Good inter-personal skills. Customer service skills. Great written and verbal English. Personal Qualities: Team player with ability to work independently. Motivated Flexible attitude Honest Hard-working Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from the Just IT apprenticeship team to … of the business, including (but not limited to): network engineer, infrastructure engineer, cloud engineer, project coordinator, pre-sales consultant. Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Shift based: Start time varies from 07:30 - 11:30. Finish time varies from 16:00 - 20:00. Days to be confirmed. Expected Duration More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,400 a year
Posted:

Helpdesk IT support technician Apprentice

1 BRASSEY ROAD, SHREWSBURY, England
Flex IT
Providing first-line technical support to customers via phone, email, and helpdesk software (Connectwise), ensuring responses align with agreed service levels. Key responsibilities include logging and managing support tickets, performing daily backup checks, and configuring and installing IT hardware such as workstations, laptops, and printers. Role Responding in line with SLAs to customer support requests: Telephone … Email Connectwise Verbal Answering telephone using standard procedures: Logging support calls onto helpdesk software (Connectwise) if customer has not already logged New user creation for customers Daily backup checks Configuration and installation of workstations, laptops, printers, routers and any other hardware as required. Usually at Flex but may be at customer site Keeping customer updated when working on support … Friday 8:30am - 5pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 10th September 2025 Start Date Thursday, 11th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Administrative skills Analytical skills Logical Initiative Qualifications English GCSE, grade Level 2 FS or GCSE 4,C (Essential) Maths More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

IT First Line Support Apprentice

6 REGENTS WHARF, ALL SAINTS STREET, ISLINGTON, LONDON, England
RND SYSTEMS INTEGRATION LTD
As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance. You will provide an interface with both RnD employees and customers to efficiently assess and analyse IT related issues and resolve or escalate as necessary. Role Customer support: Respond to client inquiries via phone … and in-person, providing timely and effective solutions, ensuring customer satisfaction Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems to senior technicians Documentation: Accurately log all support requests and resolutions in the helpdesk system Installation and configuration: Assist with the setup and configuration of new IT equipment and software Maintenance: Perform routine maintenance and updates … on IT systems and equipment Training: Participate in regular training sessions and complete coursework as part of your apprenticeship program Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,000 a year
Posted:

IT Trainer and Technical Support | New Role!

Cheltenham, Gloucestershire, South West, United Kingdom
TSR Legal - South West
IT Trainer and Technical Support | New Role! The Opportunity: TSR Legal Recruitment is delighted to be working with a respected Cheltenham-based law firm to recruit an IT Trainer and Technical Support Assistant. This is a fantastic opportunity for a tech-savvy professional who enjoys helping others and thrives in a dual role combining IT training with technical support. The Role: In this hands-on, office-based role, youll work closely with the IT Manager to ensure smooth operation of the firm's tech infrastructure, with a focus on: Delivering clear and engaging IT training to staff across all departments Supporting digital literacy and best practice across software and systems Providing first … line technical support to troubleshoot hardware, software, and networking issues Assisting in the management of meeting room tech and AV equipment Promoting efficient use of Microsoft 365, MS Teams Telephony, and key business software Offering support in database development and data analysis About You: We are looking for someone who: Has strong communication and interpersonal skills Can deliver More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Apprentice

Utilize House, Bentalls, Basildon, Essex, England
UTILIZE PLC
includes reloading of machines operating systems and hardware diagnostics, plus more. Role Reporting directly to the Service Desk Team Leader, this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, coordination and time management to ensure clients' expectations and contractual obligations are maintained. The … to work logically and maintain control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations, is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat or portal Ensuring all incidents … of the “workshop.” This includes reloading of machines, operating systems and hardware diagnostics Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Training schedule has yet to be agreed. More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

IT Support Consultant

Sale, Cheshire, England, United Kingdom
Hybrid / WFH Options
Exact Search UK Limited
have a knack for problem-solving and a desire to develop your technical abilities? This is the ideal opportunity for a customer-focused professional, interested in providing software application support for our leading Learner Management System and Case Management System, with the opportunity for career growth in the company to more technical or customer focused roles. The successful candidate … will receive full training on our systems, which includes front and back end user training. Responsibilities and Duties As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner Management System. Your key responsibilities will include: Providing online & telephone software support to customers Ensuring support … Liaise with the relevant internal teams including development and implementation Maintaining strong relationship with external and internal customers Creating and maintain supporting documentation for internal use DAILY TASKS: Logging support tickets from customers in our ticketing system Tracking and responding to tickets within our SLA Raising development tickets for defects and change requests Working with all areas of the More ❯
Employment Type: Full-Time
Salary: £22,000 - £24,000 per annum
Posted:
IT Support
England
10th Percentile
£22,425
25th Percentile
£26,000
Median
£31,500
75th Percentile
£38,750
90th Percentile
£47,500