501 to 525 of 543 IT Support Jobs in England

Job Title: IT Engineer - 365 Migration Support Location: Rotherham - Site Based Salary: £30,000 to £32,000 This role will support the migration of a group company onto a main company 365 tenant and an upgrade of their infrastructure and networking environment. Your role will be to … be on site in Rotherham to support this migration and to assist with the implementation of their updated infrastructure. This will then be followed up by BAU support post-transition. What are we looking for? We are looking for someone that has worked on a 365 tenant transition … previously and is happy being on site in Rotherham five days a week providing continued support and assisting with the installation of their new IT infrastructure. You must have a Full Driving License and live locally to Rotherham Technical knowledge: MS Office 365 configuration, and administration. Microsoft Server More ❯

Azure/Windows/Servers/Virtualisation Modern Workplace/Office 365/Azure/Windows/Servers/Virtualisation 2nd/3rd Line Support Engineer – Manchester/Hybrid - £45,000 PA I'm currently working with a well-established and fast-growing Managed Service Provider that’s looking … to bring a skilled 2nd/3rd Line Support Engineer into their team. This client supports a wide range of businesses across various sectors and is known for delivering first-class IT solutions — from cloud services to on-site support. This role offers 1-2 days at home … on a hybrid basis. They're after someone who’s confident tackling technical issues up to a third-line level, with experience spanning desktop support, cloud technologies, and network troubleshooting. You’ll be part of a collaborative environment where no two days are the same, and where your ideas More ❯

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and … more successful businesses by providing their customers with the best solutions and customer experience possible. Platform Support is responsible for the timely resolution of all manner of issues affecting the business from partner setup/liaison, configuration, data integrity, performance, stability, reliability, and security of our customer facing platforms … candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. As well as providing general platform support, you will help support the other areas of Platform running and maintaining infrastructure for the application to make sure the customer platforms can More ❯

days annual leave – Ongoing career development Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent) to join our growing Customer IT Service Centre from our modern office in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order … book, and we are in a great place to expand our team to support our growth. Plenty of training and continuous career development/progression is on offer! This is a 4 days on/4 days off shift pattern role , where the successful Service Desk Analyst will complete … a timely manner and providing regular customer updates to meet promises made Attend training sessions when required Order and arrange spare parts for various IT related incidents via an internal logistics application process Coordinate/arrange and schedule Engineers or Field Engineering resources to customer sites Maintain rapport with More ❯

Technical Application Support Engineer Warwick, Warwickshire, United Kingdom (Hybrid) Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product roadmaps. … technical incident resolution for Telent’s Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to support data changes Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk More ❯

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any fault … customer and ITRM, and will providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical … knowledge across a range of technologies. General summary: Administering and supporting the customer’s infrastructure Delivering first line support Acting as the first point of contact for customers Demonstrating the ability to troubleshoot and resolve support issues within agreed SLA Providing regular, clear communication to customers Diagnosing and More ❯

Job Overview Our client, we’re working with exclusively, Has an opportunity for a Support Contracts Manager with a passion for engineering and a good knowledge of software systems, networks and software development, to join their expanding team with leadership qualities. The Support Manager will be supporting customer … is looking forward to building additional team strength across all areas of the business. Responsibilities and Duties Working as a member of the Systems Support team to: Ownership of the support function, driving initiatives and improvements to maximise customer satisfaction Line management duties of Support Team members … including employee appraisals Identify team training requirements to fulfill customer support agreements Management and reporting of KPIs within customer SLAs Key decision maker in prioritisation, delegation and escalation of systems support Develop the case management system to ensure efficient and effective customer service Work with Sales to communicate More ❯

Job Title: IT Practitioner - Application Support Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 dependent on skills and experience What you'll be doing: Using specialist … CAD applications, you will liaise with end users and provide resolutions to resolve any issues You will be working closely with key Business and IT Stakeholders on product prioritisation You will manage aspects of the product lifecycle whilst enabling the Design products to meet the needs of end users … of at least 1 major CAD tool (FORAN, NX) Be educated to HNC/Degree level or hold equivalent experience within Software Engineering or IT Engineering Principles Have gained experience within an Electrical Engineering background or environment You will need to hold a good level of experience in delivering More ❯

What will you be doing? You will work as an IT Operations Support Engineer , collaborating with colleagues and internal teams to manage incident and request processes. Your responsibilities include overseeing the deployment of releases and patches into the live environment, ensuring it remains up to date, and … interactions within resolver teams, and stepping into incident lead roles during major outages or disruptions. The role covers core hours and out-of-hours support on a rota basis for Priority 1 incidents, from 7 am to 10 pm, 7 days a week. Ideal candidates will have strong technical … to adapt communication style to the audience and avoid jargon. Flexibility to cover occasional unsociable hours for project delivery is required. What is in it for you? We offer competitive salaries and benefits such as: Up to 20% discount on products Access to retail discounts, savings on days out More ❯

What will you be doing? You will work as an IT Operations Support Engineer , collaborating with colleagues and internal teams to manage incident and request processes. Your responsibilities include overseeing the deployment of releases and patches into the live environment, ensuring it remains up to date, and … interactions within resolver teams, and stepping into incident lead roles during major outages or disruptions. The role covers core hours and out-of-hours support on a rota basis for Priority 1 incidents, from 7 am to 10 pm, 7 days a week. Ideal candidates will have strong technical … to adapt communication style to the audience and avoid jargon. Flexibility to cover occasional unsociable hours for project delivery is required. What is in it for you? We offer competitive salaries and benefits such as: Up to 20% discount on products Access to retail discounts, savings on days out More ❯

the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If you thrive in a client-facing IT environment and have a passion for providing outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk … Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring … What We're Looking For: To excel in this role, you should possess the following skills and experience: Proven experience in a client-facing IT environment. Familiarity with service management systems such as Axios Assyst, ServiceNow, or Zendesk. Awareness of ITIL framework principles. Excellent verbal and written communication skills. More ❯

Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service … in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to More ❯

Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service … in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to More ❯

Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service … in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to More ❯

Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service … in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to More ❯

Focus Micro Systems are looking to continue its success with offering you an apprenticeship within our software support team.We develop software for the property sector, with over 40 years+ experience in the marketplace.We will be looking for you to get involved in a wide range of different jobs allowing … duty is to make sure we can unlock that talent within yourself. From the start of the role you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how … to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs and you will be trained on how to solve all types of queries. Every support job is unique which makes the role fun and interesting meaning no two days More ❯

A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful … objective of completely understanding the caller’s problem or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt … office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices. Building, Configuration, and Maintenance of all PC’s, Laptops Procurement and support of all London iPhones Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Actively share More ❯

A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful … objective of completely understanding the caller’s problem or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt … office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices. Building, Configuration, and Maintenance of all PC’s, Laptops Procurement and support of all London iPhones Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Actively share More ❯

A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful … objective of completely understanding the caller’s problem or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt … office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices. Building, Configuration, and Maintenance of all PC’s, Laptops Procurement and support of all London iPhones Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Actively share More ❯

A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful … objective of completely understanding the caller’s problem or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt … office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices. Building, Configuration, and Maintenance of all PC’s, Laptops Procurement and support of all London iPhones Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Actively share More ❯

of specialist education is on the lookout for a 3rd Line Engineer to join the team. You will be responsible for delivering third-line support to drive the company’s growth. This role will involve troubleshooting and resolving a variety of technical issues across multiple business areas, escalating problems … when needed, and collaborating with other IT teams on complex investigations. This role is being offered as a hybrid working scheme, but you must be able to reliably commute to Bolton. A driving licence is a must for this role. Key responsibilities: Manage and resolve incidents, major incidents, problems … and service requests, ensuring timely updates and escalations as needed. Act as the first point of escalation for 1st and 2nd line support engineers. Conduct root cause analysis, implement corrective and preventive actions, and collaborate with the Infrastructure and Software teams to resolve technical issues and improve systems. Oversee More ❯

Engineer Sr. Client Services Engineer Location: Reading, United Kingdom THALES are looking to recruit a passionate & driven Senior Client Services Engineer to provide technical support to customers, answering complex questions on function and usage of product via telephone, email, and/or internet. You will serve as a post … sales support liaison between company and customer and if needed, would be required to support pre-sales issues encountered during Proof of Concepts. You will be responsible for managing customer expectations, project deliverables, and providing cross functional escalation and communication during the lifecycle of a customer incident or … will recommend solutions and workarounds to known problems and advise customers on how to apply the solution or workaround. You will provide guidance and support on how to use Thales products with 3rd party solutions and supported integrations. You will reproduce previously unknown issues (if need be) and interface More ❯

To lead the technical delivery of IT infrastructure-related projects and provide 3rd line technical support within the IT team. To inspire colleagues and drive change and innovation through technology. Define and develop solutions based on complex requirements. More ❯

search for a Service Desk Agent to join their fantastic team Based in Reading Salary: circa £30,000 Permanent Key responsibilities: Provide remote technical support to all our clients across the Healthcare, Retail & Construction sectors Provide initial response to client tickets Update and manage support tickets to completion … Service Cloud) Prepare for and deliver weekly ticket calls and provide updated ticket lists, liaising directly with clients Adhere to the internal and external support SLA's Escalate client tickets when required Engage with client to deliver real insight & added value through case and ticket management Manage the complete More ❯

Your new company This is an exciting opportunity to join the Applications and Systems Support team at a local governing body and provide essential cover to the team during a systems upgrade project. There are two vacancies available in the team with an initial contract length running for … months. Your new role As the successful candidate, your responsibilities will include: Develop and Enhance Support Services: Continuously improve a secure, efficient, and effective business application support service by leveraging current best practices and guidance to ensure uninterrupted access and reliable assistance. Optimise Reporting and Data Quality: Establish … confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve as a business application specialist by supporting More ❯