City of London, London, United Kingdom Hybrid / WFH Options
OneAPPS Consulting
offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and … working with you. Job Title: ISM Technician/EUC Support Consultant Location: London Experience: 1 to 7 years Brief Job Description: • Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual … Power down – post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Category: L1 and L2 Support operations • Supports hardware decommissioning events. • Supports Business moves/changes – ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms/Office More ❯
offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and … working with you. Job Title: ISM Technician/EUC Support Consultant Location: London Experience: 1 to 7 years Brief Job Description: • Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual … Power down – post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Category: L1 and L2 Support operations • Supports hardware decommissioning events. • Supports Business moves/changes – ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms/Office More ❯
Stockton-On-Tees, England, United Kingdom Hybrid / WFH Options
CRG | TEC Recruitment
their team. This MSP has seen employees progress from apprentices right the way through to directors – definitely room for progression and growth. You'll be working with customers on support with plenty of project work. Likewise in this role, you have the opportunity to come up with new ideas + products to expand their service offering to the way … to have a ‘what’s next’ approach by way technology and product offerings as this MSP are looking for someone who can come in and contribute above and beyond support work. With this being in a managed services environment, the role is end to end and you’ll get involved through design, deployment and then ongoing service so the … this role being customer facing, this will suit someone had had a strong service provider background. An ideal general background of you will be having strong all-round general IT skills which is a given if you’ve worked within an MSP. This is an adult environment, so you’re not going to be chained to your desk More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
E-Frontiers
Information Technology Operations - Infra Tech Support Practitioner Reporting to the UKI Technology Services, the Local Technology Support Manager responsible for delivery of all LTS functions across the North of the UK, supervising a team of 3 Direct Reports while overseeing a key supplier (Vodafone). Develop and implement while improving processes which underpin service, both internal and external. … working relationships with the aim of improving service provision and customer satisfaction ratings. Manage customer satisfaction improvement process and drive through resulting actions in conjunction with appropriate delivery/support teams. Identify and implement process or service improvements, and any associated cost savings, both internal and external. Design and implement new processes as needed. Manage structured supplier and customer … structured supplier management process framework ensuring standard documentation is maintained covering OLA, SLA, contact, reporting, product catalogue and other information for each supplier. Attend commercial meetings where necessary to support price and service negotiations with suppliers. Demonstrates a deep understanding of core CIO IT Products and Services within your aligned area (Security, Core Architecture, Workstation Technology and Collaboration More ❯