The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review, in addition this role will coordinate Problem Investigations and track the delivery of Problem resolution plans to reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur … ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation and collaboration between cross functional teams and suppliers to restore normal service operation as quickly as possible., Summary The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review, in … likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation and collaboration between cross functional teams and suppliers to restore normal service operation as quickly as possible. All the details More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
issues to relevant teams. Provide technical guidance on best practices for test environment management. Investigate and troubleshoot environment-related issues, coordinating with relevant teams to resolve problems quickly. Implement incidentmanagement processes to track and report on environment-related disruptions. Develop and maintain documentation for test environment standards and procedures. What you'll need Good understanding of product More ❯
challenges, and your leadership will inspire teams to achieve excellence. Accountabilities Build Engineering – Design, deliver, and maintain high-quality infrastructure and Salesforce solutions with measurable reliability, scalability, and performance. IncidentManagement – Proactively monitor system health, resolve outages or vulnerabilities, and use data insights to reduce mean time to resolution. Automation – Implement CI/CD pipelines and process automation More ❯
challenges, and your leadership will inspire teams to achieve excellence. Accountabilities Build Engineering – Design, deliver, and maintain high-quality infrastructure and Salesforce solutions with measurable reliability, scalability, and performance. IncidentManagement – Proactively monitor system health, resolve outages or vulnerabilities, and use data insights to reduce mean time to resolution. Automation – Implement CI/CD pipelines and process automation More ❯
challenges, and your leadership will inspire teams to achieve excellence. Accountabilities Build Engineering – Design, deliver, and maintain high-quality infrastructure and Salesforce solutions with measurable reliability, scalability, and performance. IncidentManagement – Proactively monitor system health, resolve outages or vulnerabilities, and use data insights to reduce mean time to resolution. Automation – Implement CI/CD pipelines and process automation More ❯
challenges, and your leadership will inspire teams to achieve excellence. Accountabilities Build Engineering – Design, deliver, and maintain high-quality infrastructure and Salesforce solutions with measurable reliability, scalability, and performance. IncidentManagement – Proactively monitor system health, resolve outages or vulnerabilities, and use data insights to reduce mean time to resolution. Automation – Implement CI/CD pipelines and process automation More ❯
london (city of london), south east england, united kingdom
Qurated
challenges, and your leadership will inspire teams to achieve excellence. Accountabilities Build Engineering – Design, deliver, and maintain high-quality infrastructure and Salesforce solutions with measurable reliability, scalability, and performance. IncidentManagement – Proactively monitor system health, resolve outages or vulnerabilities, and use data insights to reduce mean time to resolution. Automation – Implement CI/CD pipelines and process automation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
clean, maintainable code Support and mentor team members, helping junior developers level up Own the documentation of technical solutions and drive continuous improvement Collaborate in Agile sprints, ceremonies, and incidentmanagement reviews Key Skills & Experience 5+ years of web development experience, with 3+ years in Shopify (Plus) Strong knowledge of Liquid , JavaScript , HTML/CSS , and GraphQL Experience More ❯
You’ll Do: Advise on complex privacy matters across product development, marketing, and commercial operations. Guide teams on regulatory compliance, risk mitigation, and privacy best practices. Support privacy-related incidentmanagement and risk assessments. Develop and maintain policies, processes, and training to strengthen compliance frameworks. What We’re Looking For: At least 5 years of post-qualification experience … in data privacy, ideally with in-house exposure. Some leadership/management/formal mentoring experience (although worth noting that this is still very much a hands on role) Deep expertise in GDPR and global data protection laws. Strong communication skills, with the ability to translate legal concepts into practical business advice. Interest in emerging technologies, including AI, ad … tech, and digital innovation . Experience with privacy management tools is a plus. This is a great chance to work at the forefront of privacy law, shaping policies and best practices for a global organization. *although all candidates with demonstrable skill to fulfil the role will be considered More ❯
You’ll Do: Advise on complex privacy matters across product development, marketing, and commercial operations. Guide teams on regulatory compliance, risk mitigation, and privacy best practices. Support privacy-related incidentmanagement and risk assessments. Develop and maintain policies, processes, and training to strengthen compliance frameworks. What We’re Looking For: At least 5 years of post-qualification experience … in data privacy, ideally with in-house exposure. Some leadership/management/formal mentoring experience (although worth noting that this is still very much a hands on role) Deep expertise in GDPR and global data protection laws. Strong communication skills, with the ability to translate legal concepts into practical business advice. Interest in emerging technologies, including AI, ad … tech, and digital innovation . Experience with privacy management tools is a plus. This is a great chance to work at the forefront of privacy law, shaping policies and best practices for a global organization. *although all candidates with demonstrable skill to fulfil the role will be considered More ❯
You’ll Do: Advise on complex privacy matters across product development, marketing, and commercial operations. Guide teams on regulatory compliance, risk mitigation, and privacy best practices. Support privacy-related incidentmanagement and risk assessments. Develop and maintain policies, processes, and training to strengthen compliance frameworks. What We’re Looking For: At least 5 years of post-qualification experience … in data privacy, ideally with in-house exposure. Some leadership/management/formal mentoring experience (although worth noting that this is still very much a hands on role) Deep expertise in GDPR and global data protection laws. Strong communication skills, with the ability to translate legal concepts into practical business advice. Interest in emerging technologies, including AI, ad … tech, and digital innovation . Experience with privacy management tools is a plus. This is a great chance to work at the forefront of privacy law, shaping policies and best practices for a global organization. *although all candidates with demonstrable skill to fulfil the role will be considered More ❯
You’ll Do: Advise on complex privacy matters across product development, marketing, and commercial operations. Guide teams on regulatory compliance, risk mitigation, and privacy best practices. Support privacy-related incidentmanagement and risk assessments. Develop and maintain policies, processes, and training to strengthen compliance frameworks. What We’re Looking For: At least 5 years of post-qualification experience … in data privacy, ideally with in-house exposure. Some leadership/management/formal mentoring experience (although worth noting that this is still very much a hands on role) Deep expertise in GDPR and global data protection laws. Strong communication skills, with the ability to translate legal concepts into practical business advice. Interest in emerging technologies, including AI, ad … tech, and digital innovation . Experience with privacy management tools is a plus. This is a great chance to work at the forefront of privacy law, shaping policies and best practices for a global organization. *although all candidates with demonstrable skill to fulfil the role will be considered More ❯
london (city of london), south east england, united kingdom
Baron Crawford Search
You’ll Do: Advise on complex privacy matters across product development, marketing, and commercial operations. Guide teams on regulatory compliance, risk mitigation, and privacy best practices. Support privacy-related incidentmanagement and risk assessments. Develop and maintain policies, processes, and training to strengthen compliance frameworks. What We’re Looking For: At least 5 years of post-qualification experience … in data privacy, ideally with in-house exposure. Some leadership/management/formal mentoring experience (although worth noting that this is still very much a hands on role) Deep expertise in GDPR and global data protection laws. Strong communication skills, with the ability to translate legal concepts into practical business advice. Interest in emerging technologies, including AI, ad … tech, and digital innovation . Experience with privacy management tools is a plus. This is a great chance to work at the forefront of privacy law, shaping policies and best practices for a global organization. *although all candidates with demonstrable skill to fulfil the role will be considered More ❯
Grafana, and Workload Manager (WLM), along with scheduling tools, TSO utilities, and diagnostic tools. Creating in-house utilities using REXX. Investigating infrastructure issues and applying knowledge of the major incident process. Some other highly valued skills may include: Familiarity with Endevor and SMF housekeeping. Experience supporting Mainframe environments in financial services. Knowledge of DB2 performance tuning. You may be … is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification … of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. IncidentManagement: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce More ❯
the resilience and efficiency of their core infrastructure. Key Responsibilities Act as SME for infrastructure projects and upgrades. Lead technical resolution of major incidents and disaster recovery. Oversee lifecycle management of infrastructure components. Drive Agile practices and team development. Implement automation and service improvements. Ensure security and availability of systems. Build strong relationships with suppliers and vendors. About You … Proven leadership in infrastructure and team management. Strong technical expertise in networking, cloud, and on-prem systems. Experience with Agile methodologies and automation. Skilled in incidentmanagement, system design, and supplier engagement. Committed to continuous improvement and innovation. Infrastructure Squad Lead - Fixed Term Contract (6 months More ❯
timely response to any queries that cannot be resolved immediately. Any other ad-hoc administrational tasks required by the Head of IT & Security, Deputy Head of IT & Security, Security & IncidentManagement Executive, and operational delivery teams What’s in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule … access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to More ❯
United Kingdom, Alwalton, Cambridgeshire Hybrid / WFH Options
CRG TEC
look after the 2nd and 3rd line issues for this ISP. These tend to be major incidents, and you'll be final point of contact when it comes to incidentmanagement such as customer issues/outages but then also implementing process and efficiencies to address the cause of the problem and ensure that similar issues don't … hence the NOC aspect of the role however, you will be also looking after a range of infrastructure solutions so the role is relatively all round. This is a management position rather than technical, but you will need to come in from that technical service provider environment (Telecoms, ISP or MSP) and the best background would likely be from More ❯
maternity cover Location: Castle Donington Pay Rate: £24.55 per hour Hours: 37 per week Monday to Friday Hybrid - 2 days required on site Your Main Responsibilities Will Include: Proactive Management: Meet internal and external deadlines for data subject requests and regulatory inquiries with minimal oversight. Compliance Maintenance : Collaborate with stakeholders to conduct Privacy Impact Assessments (PIAs), maintain personal data … Stakeholder Engagement: Build strong relationships across departments to promote a culture of data privacy. Audit Support : Assist in compliance audits and maintain evidence of adherence to data privacy regulations. IncidentManagement : Act as a point of contact for suspected privacy incidents, ensuring timely investigation and reporting. Candidate Requirements: Legal Expertise : Knowledge of UK Data Privacy Laws, with a More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
InfinityQuest Ltd,
policies to maintain compliance and data integrity. Unmount storage volumes, securely wipe disks, and shut down operating systems following best practices. Ensure adherence to compliance standards and update asset management systems accordingly. Key Skills & Competencies: Database Administration: Proficient in managing databases with a focus on decommissioning-related requirements. Scripting & Automation: Skilled in Shell Scripting (Bash, Python) to automate decommissioning … tasks. Storage & Data Security: Strong understanding of storage management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incidentmanagement, change control processes, and compliance documentation. More ❯
Reporting to the Head of Information Security to provide tactical technical security support. The Lead InfoSec Engineer will be responsible for technical governance to security standards, Identity and Access Management expertise across multiple platforms. The role will provide ongoing technical assurance to digital systems and data to ensure that these are safe and secure. Special projects support will include … multiple partners. Proven knowledge and experience of IT and information security policies, practices and standards. Knowledge of current technologies in the field and the ability to learn new ones. Incidentmanagement experience including investigations and response. Cloud security experience would be highly beneficial PCI and Cyber Essentials expertise would be advantageous Why us? Markerstudy Insurance Services Limited (MISL More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Matchtech
team on a full-time basis, working in a hybrid model from our Crewe campus . In this role, you will report to the Functional Manager - Product Security Test & IncidentManagement and will be responsible for preparing and executing cybersecurity testing for automotive products in compliance with UNECE R . 155 and China GB 44495 regulations. This role … C, Java, Python, and CAPL Effective communication skills across various levels and forums, with the ability to deliver clear and professional presentations Experience in test planning, coordination, and test management activities More ❯
ll do Operations and Compliance: Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data center operations. Provide solutions for site management and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Ensure all work is carried out within a 'safe system' and … maintenance and repair works as assigned by the Site Operations Management. Responsible for trouble shooting, assembly, and the day-to-day scheduling of Maintenance activities. On-call Duties and IncidentManagement: When applicable, On-call duty which includes monitoring and day-to-day infrastructure surveillance and inspections via regular site walks and monitoring the building management system. More ❯
00am – 4:00pm Key Responsibilities: Follow detailed build scripts to configure customer hardware Apply operating system images and software packages to devices Log and report any build issues (incidentmanagement) Meet specific build targets for customer orders Unpack and repack devices as part of the configuration process Maintain a clean and efficient workspace Work collaboratively with your team More ❯
regulations including UNECE R.155 and China GB 44495, helping our client deliver secure and compliant vehicles to markets worldwide. You’ll report to the Functional Manager - Product Security Test & IncidentManagement, and work across test benches and vehicles to execute cybersecurity testing, support homologation, and contribute to the development lifecycle of secure automotive systems. Whats on Offer: Attractive More ❯
regulations including UNECE R.155 and China GB 44495, helping our client deliver secure and compliant vehicles to markets worldwide. You’ll report to the Functional Manager - Product Security Test & IncidentManagement, and work across test benches and vehicles to execute cybersecurity testing, support homologation, and contribute to the development lifecycle of secure automotive systems. Whats on Offer: Attractive More ❯