226 to 250 of 418 Incident Management Jobs in England

collaboratively with colleagues across multiple departments. Your day-to-day responsibilities will include supporting policy development in line with leading frameworks such as ISO 27001 or NIST, overseeing vulnerability management activities alongside IT professionals, conducting architectural reviews for new projects, and helping drive continuous improvement in technical controls. You will also be instrumental in managing third party risks by … assessing supplier compliance, contributing to incident response processes when issues arise, preparing insightful metrics for leadership teams. Collaborate with teams across the business to identify, assess, and track risk mitigation activities through to completion. Support the creation and maintenance of information security policies, standards, and procedures aligned with regulatory frameworks and industry best practices. Assist in managing third party … where necessary, and help implement new solutions as required. Contribute to the deployment of advanced security tools and technologies that enhance the organisation's overall cyber resilience. Oversee the incident management process by supporting detection, response, reporting, and resolution of security incidents. Prepare clear security metrics reports for stakeholders at all levels to inform decision-making and demonstrate More ❯

end-users can access their business applications wherever they are. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. Essential Duties and Responsibilities: As a competent 3rd Line Team Leader, you will be able to provide … and colleagues as requested in a timely manner in line with the client's support contracts. You are required to provide reactive and pro-active technical support services and incident management for the following types of work: Monitoring and maintaining systems and networks Installation and configuration of systems Diagnosing faults on both hardware and software Solving technical and … level responsibilities: Testing and evaluating any new tech/applications/processes Training of new employees Being an escalation point for your 2nd and 3rd Line colleagues Problem ticket management conduct root cause analysis Project Work Ticket queue management, prioritising and allocating work as necessary Maintenance of technical documentation Keeping yourself informed of all on-going projects and More ❯

cancer as you are. What will be some of the main responsibilities? Strategic Leadership: Develop and execute CRUK's information security strategy, aligning with organisational goals and risk appetite. Incident Management: Oversee security incidents and investigations, ensuring effective response and remediation. Compliance and Governance: Ensure compliance with UK GDPR, Data Protection Act 2018, PCIDSS v4.0, and other relevant … Data Privacy, Risk, and Audit teams. Security Operations: Implement and enhance security controls across various platforms (Microsoft 365/Azure, AWS, Salesforce, etc.). Manage threat intelligence, monitoring, and incident response. Policy Development: Develop and maintain information security policies, procedures, and guidance. Stakeholder Engagement: Communicate effectively with C-suite, trustees, regulators, and technical teams. Represent CRUK in external security … the ability to find creative solutions to problems and a willingness to challenge conventional thinking by the development of alternative solutions. Highly organised with excellent project, service and supplier management skills. Certifications: CISSP, CISM, CCSP, or ISO 27001 Lead Auditor/Implementer. What will I gain? Each and every one of our employees contributes to our progress and is More ❯

to choose from. Contract Type: Permanent Our Team We're looking for an experienced Problem Manager to join our multi-disciplinary team to provide first class support utilising Problem Management techniques, providing support for VM's IT Systems whilst developing and maintaining operational processes for Problem Management. The role requires the person to ensure compliance with these procedures, recording … resolution for all problems and work towards continual service improvement through trend analysis and active engagement with technical resolver teams. What you'll be doing Arrange and undertake Post Incident Reviews (PIRs) aligning accountability to the Resolver Groups to ensure we minimise the occurrence of repeat incidents. Manage complex problems through resolution, engaging with stakeholders at all levels and … and impact details for unresolved problems to ensure appropriate updates are logged in Service Now and root cause and service availability aspects are adhered within respective business areas. Assist management in the effective tracking of problem items through driving engagement with support and business stakeholders, applying verbal and written contributions where appropriate - Continual Service Improvement to deliver results and More ❯

to choose from. Contract Type: Permanent Our Team We're looking for an experienced Problem Manager to join our multi-disciplinary team to provide first class support utilising Problem Management techniques, providing support for VM's IT Systems whilst developing and maintaining operational processes for Problem Management. The role requires the person to ensure compliance with these procedures, recording … resolution for all problems and work towards continual service improvement through trend analysis and active engagement with technical resolver teams. What you'll be doing Arrange and undertake Post Incident Reviews (PIRs) aligning accountability to the Resolver Groups to ensure we minimise the occurrence of repeat incidents. Manage complex problems through resolution, engaging with stakeholders at all levels and … and impact details for unresolved problems to ensure appropriate updates are logged in Service Now and root cause and service availability aspects are adhered within respective business areas. Assist management in the effective tracking of problem items through driving engagement with support and business stakeholders, applying verbal and written contributions where appropriate - Continual Service Improvement to deliver results and More ❯

to choose from. Contract Type: Permanent Our Team We're looking for an experienced Problem Manager to join our multi-disciplinary team to provide first class support utilising Problem Management techniques, providing support for VM's IT Systems whilst developing and maintaining operational processes for Problem Management. The role requires the person to ensure compliance with these procedures, recording … resolution for all problems and work towards continual service improvement through trend analysis and active engagement with technical resolver teams. What you'll be doing Arrange and undertake Post Incident Reviews (PIRs) aligning accountability to the Resolver Groups to ensure we minimise the occurrence of repeat incidents. Manage complex problems through resolution, engaging with stakeholders at all levels and … and impact details for unresolved problems to ensure appropriate updates are logged in Service Now and root cause and service availability aspects are adhered within respective business areas. Assist management in the effective tracking of problem items through driving engagement with support and business stakeholders, applying verbal and written contributions where appropriate - Continual Service Improvement to deliver results and More ❯

to choose from. Contract Type: Permanent Our Team We're looking for an experienced Problem Manager to join our multi-disciplinary team to provide first class support utilising Problem Management techniques, providing support for VM's IT Systems whilst developing and maintaining operational processes for Problem Management. The role requires the person to ensure compliance with these procedures, recording … resolution for all problems and work towards continual service improvement through trend analysis and active engagement with technical resolver teams. What you'll be doing Arrange and undertake Post Incident Reviews (PIRs) aligning accountability to the Resolver Groups to ensure we minimise the occurrence of repeat incidents. Manage complex problems through resolution, engaging with stakeholders at all levels and … and impact details for unresolved problems to ensure appropriate updates are logged in Service Now and root cause and service availability aspects are adhered within respective business areas. Assist management in the effective tracking of problem items through driving engagement with support and business stakeholders, applying verbal and written contributions where appropriate - Continual Service Improvement to deliver results and More ❯

to choose from. Contract Type: Permanent Our Team We're looking for an experienced Problem Manager to join our multi-disciplinary team to provide first class support utilising Problem Management techniques, providing support for VM's IT Systems whilst developing and maintaining operational processes for Problem Management. The role requires the person to ensure compliance with these procedures, recording … resolution for all problems and work towards continual service improvement through trend analysis and active engagement with technical resolver teams. What you'll be doing Arrange and undertake Post Incident Reviews (PIRs) aligning accountability to the Resolver Groups to ensure we minimise the occurrence of repeat incidents. Manage complex problems through resolution, engaging with stakeholders at all levels and … and impact details for unresolved problems to ensure appropriate updates are logged in Service Now and root cause and service availability aspects are adhered within respective business areas. Assist management in the effective tracking of problem items through driving engagement with support and business stakeholders, applying verbal and written contributions where appropriate - Continual Service Improvement to deliver results and More ❯

a forward-thinking organisation that champions sustainability through innovation and trust. This is a permanent position supporting secure messaging systems across a shared infrastructure environment. What Youll Be Doing: Incident Management : Take ownership of incidents by logging, prioritising, and assigning them using appropriate toolsets. Drive each incident through to resolution, keeping records fully updated in line with … established work instructions. Escalate issues when required to ensure timely resolution. Problem Management : Carry out comprehensive investigations into existing problems. Gather and analyse data from multiple platforms, delivering expert-level insight and support to drive root cause resolution. Proactively monitor and address faults within the Nexor X500 DSA system. Provide ongoing maintenance and issue resolution for the Exchange More ❯

every aspect. Team members are encouraged to challenge established thinking and share ideas to foster an environment of continuous improvement and shared success. What you will be doing: Infrastructure Management: Create, execute, and maintain cloud and on-premises infrastructure to support mission-critical applications, such as race telemetry and real-time analytics systems. CI/CD Pipelines: Build and … maintain CI/CD pipelines for rapid deployment and software updates. Monitoring & Alerting: Utilize advanced monitoring tools for proactive system health checks and automated incident alerts. Site Reliability: Improve system reliability through incident management, root cause analysis, and capacity planning. Security & Compliance: Follow security best practices, including access control, vulnerability management, and adherence to F1 technical … regulations. Collaboration & Communication: Work with cross-functional teams, including software developers, data engineers, and race strategists, to facilitate seamless application deployment and integration. Automation & Optimization: Automate infrastructure management and operations to enhance scalability and performance. Disaster Recovery: Develop and test disaster recovery and business continuity plans to ensure zero downtime during peak race events. More ❯

to good practice. Ensure stakeholders are balancing ethical, technological and commercial considerations when using or designing new tools for customer data. Provide expert guidance and constructive challenge to senior management and employees on data protection obligations and good practices. Act as the primary point of contact for regulatory authorities, including the Information Commissioners Office (ICO). Collaborate with Technology … business units to implement privacy-by-design principles in new projects, systems, and processes. Raise awareness and provide training on data protection principles across the organisation. Data Subject Rights & Incident Management: Provide second line oversight of data subject requests (e.g., Subject Access Requests, right to erasure, data portability). Oversee data breach response plans and ensure timely reporting … DPIAs) for high-risk processing activities. Key Competencies & Skills: In-depth knowledge of data protection laws, regulations, and current good practice including how AI impacts data protection and data management in our industry. Strong analytical, technical and problem-solving skills to assess compliance risks, with working knowledge of data privacy issues with key emerging technologies. Excellent communication and stakeholder More ❯

to good practice. Ensure stakeholders are balancing ethical, technological and commercial considerations when using or designing new tools for customer data. Provide expert guidance and constructive challenge to senior management and employees on data protection obligations and good practices. Act as the primary point of contact for regulatory authorities, including the Information Commissioner’s Office (ICO). Collaborate with … business units to implement privacy-by-design principles in new projects, systems, and processes. Raise awareness and provide training on data protection principles across the organisation. Data Subject Rights & Incident Management: Provide second line oversight of data subject requests (e.g., Subject Access Requests, right to erasure, data portability). Oversee data breach response plans and ensure timely reporting … DPIAs) for high-risk processing activities. Key Competencies & Skills: In-depth knowledge of data protection laws, regulations, and current good practice including how AI impacts data protection and data management in our industry. Strong analytical, technical and problem-solving skills to assess compliance risks, with working knowledge of data privacy issues with key emerging technologies. Excellent communication and stakeholder More ❯

conferences and meetups. Your Technical Expertise Experience in Operations: You have experience managing production systems, responding to incidents, and implementing best practices. You are familiar with monitoring, logging, and incident management and have hands-on experience with deployment, configuration, and troubleshooting in live production systems. Experience with Messaging Systems: You have experience with distributed systems that use some … and supporting applications deployed on major cloud platforms such as AWS, Azure, or GCP is highly desirable. Advanced Linux Administration Skills: Familiarity with Linux system administration tasks, including package management, service configuration, performance monitoring, and basic scripting, is a significant advantage. Containerization Technologies: Experience with containerization technologies such as Docker and Kubernetes is a plus. More ❯

Incident Response Analyst Cybersecurity Consultancy (UK-Based, Remote with Travel) We are currently working with an innovative and growing UK-based cybersecurity consultancy to recruit an Incident Response Analyst . This is an exciting opportunity to join a forward-thinking organisation that provides penetration testing and continuous vulnerability management services to a wide range of clients across … sectors. As part of the expanding Incident Response team, the successful candidate will play a critical role in detecting, analysing, and mitigating cyber threats. This role requires strong analytical thinking, problem-solving abilities, and the agility to operate in a fast-paced environment. Key Responsibilities: Conduct initial assessments of security incidents and contribute to incident management. Participate in … live Incident Response operations, including digital forensic investigations. Perform security assessments, threat intelligence gathering, and OSINT analysis. Collaborate across departments to ensure a comprehensive approach to cybersecurity. Engage directly with clients to retrieve relevant logs and access infrastructure for forensic analysis. Thoroughly document incidents, including timelines, affected systems, response actions, and improvement recommendations. Produce clear, detailed reports for client More ❯

commercial or customer-facing environment. Proficiency in supporting Microsoft Office, basic broadband/mobile broadband troubleshooting, and familiar with bespoke software support. Experience using remote desktop support tools and incident management systems (e.g. SupportWorks, Remedy). Familiarity with supporting mobile devices (Android, iOS, Windows Mobile). Strong problem-solving skills with a structured, calm approach under pressure. Excellent More ❯

Technical Support - Provide expert remote & on site support for clients, ensuring smooth operations. * Project Implementation - Work closely with the Project Delivery Manager to plan, design, and execute IT projects. * Incident Management - Act as an escalation point for major incidents, working collaboratively to resolve critical issues. * Proactive IT Monitoring - Identify potential issues before they impact customers and recommend improved More ❯

Some examples of these issues are slow performance, connection problems, and an inability to access data. Support the team in the support and maintenance of systems, including software maintenance, incident management, testing, and implementation. Participate in the rollout of new technologies and upgrades. Maintain accurate documentation of systems, procedures, and configurations. Provide first-line support to internal users More ❯

and task prioritisation. Take ownership of your code from inception to deployment into Production, following a continuous delivery model. Get involved in live incidents as required, following the internal incident management process. Support, coach, and mentor other team members, setting high standards, and continually improving processes. Provide technical support to internal teams and actively share knowledge through documentation More ❯

the treasury and payment partner of choice for insurance. Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a … maintain a robust, controlled, and auditable environment. Drive automation and increase Straight-Through Processing (STP) rates by reducing manual processes and identifying opportunities for optimization. Produce and present meaningful Management Information (MI) and insights to senior stakeholders and Executives to inform decision-making. Lead and contribute to cross-functional projects aimed at enhancing the customer journey and improving process … scalable processes and risk-controlled environments. 5+ years' experience in a senior operational role within Financial Services, ideally in payments, treasury, settlements, or liquidity. 4+ years of direct people management experience with a track record of building, coaching, and leading high-performing teams. Experience working with senior leadership. Deep understanding of payment processing lifecycles, funding operations, and associated risk More ❯

right here at Sky. What you'll do Lead a team of engineers in designing, developing and maintaining reliable systems that meet customer and business requirements Team and people management, planning and execution, and incident management Develops strategies to improve system reliability Monitor system performance metrics Drives continuous improvement initiatives Align the team to department OKRs, ensure … down complex problems and find practical solutions Experienced in collaborating with stakeholders and communicating effectively" Excel in a fast-paced, constantly changing digital environmen t Techn ical Competency Configuration management ( Ansible , Terraform , Terragrunt ) CI/CD (Jenkins , Concourse , GitHub Actions ) Cloud Platforms (AWS , GCP) Monitoring (Prometheus , gra f ana ) Logging (ELK , Data do g, OpenSearch ) Databases ( noSql - couchbase , Cassandra More ❯

necessary Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP) Support for scientists in incident management, user support and coaching, access management More ❯

Enhance SRE practices across the organization Implement robust observability metrics, logs, and traces using our observability tools Guide the team in building automated, self-healing systems Own and evolve incident response processes, including on-call practices and post-mortem culture Mentor engineers on reliability, operational readiness, and scalable infrastructure best practices Drive Infrastructure as Code (IaC) initiatives using Terraform … using Terraform and knowledge of GitOps workflows Strong background in observability: metrics, visualization, logging, tracing Understanding of automation, CI/CD pipelines, deployment automation, and release strategies Experience with incident management, disaster recovery, root cause analysis, and post-incident reviews Additional Benefits: Hybrid working: 1+ days a week in London office Wellbeing initiatives: coaching, fitness sessions, webinars More ❯

ll play a key role in enhancing the organisation's cyber resilience. You'll provide expert support across Microsoft 365 and Azure environments, ensuring effective security controls, proactive risk management and compliance with global standards. This position is ideal for someone with a deep technical understanding of Microsoft 365 Security and the Azure Security stack , including tools such as … Microsoft Defender , Azure AD , Microsoft Sentinel , and Purview . Key Responsibilities: Assist with security incident management and response activities General day-to-day support on managing and responding to security alerts from systems and end users Perform daily, weekly, and monthly security checks, reconciliation and compliance checks and investigate exceptions Completing client security requirement questionnaires and support the More ❯

work, you like to build things, or experiment with technology. You will have these key skills • Some exposure to Linux - administering systems and diagnosing problems on the command line. • Incident management using ITIL-like frameworks and tooling (eg: ServiceNow). • A basic understanding of networking fundamentals (eg: TCP/IP, VLANs, routing). You will bring some of … these skills, but more importantly you're interested in learning these things: • Hardware & physical infrastructure. • Data-driven monitoring and observability (Grafana, InfluxDB, Prometheus, Elastic). • Exposure to configuration management (Puppet, Ansible, Terraform). • Some exposure to scripting (Bash, Python). • Supporting CI/CD delivery pipelines (GitLab, GitHub). 25 days of holiday Bonus Pension contribution Private medical, dental More ❯

and custom development only when necessary. Capture and translate business requirements Participate in user sessions to document requirements in the form of user stories and support backlog refinement. Own incident management and issue resolution Act as the incident manager, ensuring rapid response to system issues to minimise business disruption and maintain service continuity. Advise on application enhancements … development of training materials and documentation for both administrators and end-users. Promote adoption of delivery and service methodologies Encourage consistent use of Agile (project delivery) and ITIL (service management) practices to drive efficient, compliant, and high-performing outcomes. Manage platform upgrades and feature adoption Ensure the Salesforce environment remains current by coordinating system updates and enabling new features More ❯