Incident Management Jobs in England

276 to 300 of 444 Incident Management Jobs in England

Senior Backend Engineer

London, United Kingdom
Hybrid / WFH Options
Moneybox
build wealth, whatever your starting point. Job Brief Moneybox is growing rapidly, and our technical teams are no exception. We have more users, more accounts, more client money under management, more features, more code, more data, and more team-members than ever before. We're looking for a Senior Software Engineer to help us handle all of that growth … and task prioritisation. Take ownership of your code from inception to deployment into Production, following a continuous delivery model. Get involved in live incidents as required, following the internal incident management process. Support, coach, and mentor other team members, setting high standards, and continually improving processes. Provide technical support to internal teams and actively share knowledge through documentation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer (London)

London, UK
Hybrid / WFH Options
Moneybox
goals and build wealth, whatever your starting point. Moneybox is growing rapidly, and our technical teams are no exception. We have more users, more accounts, more client money under management, more features, more code, more data, and more team-members than ever before. Were looking for a Senior Software Engineer to help us handle all of that growth without … and task prioritisation. Take ownership of your code from inception to deployment into Production, following a continuous delivery model. Get involved in live incidents as required, following the internal incident management process. Support, coach, and mentor other team members, setting high standards, and continually improving processes. Provide technical support to internal teams and actively share knowledge through documentation More ❯
Employment Type: Full-time
Posted:

Associate Systems Support Engineer

Salfords, Surrey, United Kingdom
Cubic Corporation
trends and proactively provide solutions to the System Support Manager to improve the quality of service for customers with the objective of reducing incidents and abatements. Proactively manage the 'Incident Management' queue system ensuring that assigned tickets are picked up in a timely manner. Ensure standards of quality as defined by Cubic and our customers are met or … Defense (CD). CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

AWS Platform Engineer

London, United Kingdom
Hybrid / WFH Options
BMLL Technologies Limited
and advanced analytics, enabling them to accelerate research, optimise trading strategies and generate alpha at unparalleled speed and scale. Our culture is inclusive and highly collaborative, with a flat management structure that empowers our employees to get involved in decision making as we continue to grow and scale. We give all our employees share options so they participate in … CD pipelines. Implementing and automating cybersecurity monitoring and controls. Managing package repositories and security solutions with JFrog SaaS Artifactory and GitHub Advanced Security. Ensuring team ownership, accountability, and proactive management of Cloud infrastructure. You will regularly use tools and technologies including AWS CLI, Python & Boto3, Terraform, GitHub Actions, Docker, Kubernetes, Jenkins, Groovy, JFrog SaaS Artifactory, and GitHub Advanced Security. … a robust DevOps culture and clearly defined responsibilities. Standardising and automating Disaster Recovery across key workloads. Essential Experience (7 years minimum, prioritised): Proven CI/CD pipeline development and management experience (GitHub Actions, Jenkins) Infrastructure-as-Code experience (Terraform) Containerisation and orchestration expertise (Docker, Kubernetes, ECS) Strong hands-on AWS infrastructure experience, including: IAM ECS EC2 AWS Lambda API More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cloud Engineer

London, United Kingdom
Hybrid / WFH Options
UnitedHealth Group
products that comprise Enterprise Imaging solutions. The engineer will participate in activities including continuous delivery, configuration changes, performance monitoring, and ensuring high availability of systems. The engineer will lead incident management processes, including triaging and resolution of incidents. You'll enjoy the flexibility to work remotely from anywhere within the U.K. as you take on some tough challenges. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer

Tan Office, Stowmarket, Suffolk, England, United Kingdom
Hybrid / WFH Options
Moneybox
and task prioritisation. Take ownership of your code from inception to deployment into Production, following a continuous delivery model. Get involved in live incidents as required, following the internal incident management process. Support, coach, and mentor other team members, setting high standards, and continually improving processes. Provide technical support to internal teams and actively share knowledge through documentation More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted:

Level 2 IT Support Analyst

Gloucestershire, England, United Kingdom
Hays Specialist Recruitment Limited
with colleagues within the Trust IT Services team to support the development of the Trust IT Service Follow and deliver upon the Trust's IT service desk support and incident management policies and processes to all stakeholders Follow and deliver IT service desk incident and support service offerings in line with the Trust's internal and external … Provide 2nd line support to stakeholders effectively and efficiently. Support Trust IT Services team colleagues with peer-to-peer knowledge sharing and training. Maintain and update an accurate asset management system for IT resources. Ensure the integrity of the Trust's records of IT assets and their assignments to stakeholders. Ensure the assignment of IT assets to stakeholders is More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Systems Engineer - London

London, United Kingdom
OpenAI
critical SaaS and self-hosted services with a strong emphasis on security, scalability, and reliability. Our responsibilities include essential System Administration and GitOps-driven initiatives that enhance deployment, configuration management, and CI/CD workflows, and Employee Lifecycle Operations. As we grow, our team is committed to championing GitOps and automation, significantly advancing OpenAI's capabilities in managing cloud … manage global IT Support Escalations and major incidents, with rotating on-call responsibilities. Your expertise in SaaS and System Administration will contribute to ongoing efforts to transform IT system management practices. Additionally, you will have the opportunity to operationalize and maintain GitOps workflows and CI/CD methodologies. You will partner closely with other IT and Security Teams to … like Azure, and MDM platforms such as Jamf and Intune to ensure enterprise-grade service delivery. Drive operational readiness and scalability of self-hosted applications in line with SaaS management standards. Automate routine processes and streamline cross-functional operations using Bash, Python, and infrastructure as code tools like Terraform. Support CI/CD pipelines and manage GitOps workflows to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager, Web and Digital Experience

London Area, United Kingdom
Hauser & Wirth
across the website and the Shopify platform; coordinate audits and technical improvements with the agency. Maintain digital governance frameworks, ensure compliance with privacy regulations (e.g., GDPR), and implement effective incident management protocols. Drive analytics interpretation and reporting for leadership; coordinate performance measurement and continuous improvement activities. Facilitate digital governance meetings and strategic steering sessions, incorporating innovation pilots and … Design and deliver training programs and documentation to upskill internal teams on digital tools, CMS workflows, analytics platforms, and best practices. Required Skills & Experience 5+ years’ experience in website management, within cultural, luxury, or creative sectors. Preferred agency background desired. Proven experience managing external digital agencies and cross-functional teams in an agile environment. Preferred knowledge of headless CMS … privacy compliance. Experience in collaborating with marketing teams, CRM tools, social platforms and media. Demonstrated leadership and mentorship skills in managing junior staff and training colleagues. Excellent communication, stakeholder management, and organisational skills. Personal Characteristics Passion for the art world, luxury culture, and high-end brand experiences. Collaborative and inclusive leadership style. Highly organised, detail-oriented, and proactive. Curious More ❯
Posted:

Senior Manager, Web and Digital Experience

City of London, London, United Kingdom
Hauser & Wirth
across the website and the Shopify platform; coordinate audits and technical improvements with the agency. Maintain digital governance frameworks, ensure compliance with privacy regulations (e.g., GDPR), and implement effective incident management protocols. Drive analytics interpretation and reporting for leadership; coordinate performance measurement and continuous improvement activities. Facilitate digital governance meetings and strategic steering sessions, incorporating innovation pilots and … Design and deliver training programs and documentation to upskill internal teams on digital tools, CMS workflows, analytics platforms, and best practices. Required Skills & Experience 5+ years’ experience in website management, within cultural, luxury, or creative sectors. Preferred agency background desired. Proven experience managing external digital agencies and cross-functional teams in an agile environment. Preferred knowledge of headless CMS … privacy compliance. Experience in collaborating with marketing teams, CRM tools, social platforms and media. Demonstrated leadership and mentorship skills in managing junior staff and training colleagues. Excellent communication, stakeholder management, and organisational skills. Personal Characteristics Passion for the art world, luxury culture, and high-end brand experiences. Collaborative and inclusive leadership style. Highly organised, detail-oriented, and proactive. Curious More ❯
Posted:

Senior Calypso Software Developer - London

London, United Kingdom
Jas Gujral
Senior Calypso Software Developer - London Our client is seeking a Senior Calypso Software Developer with 3 to 5 years of experience. Calypso V14 is used as its Collateral Management system, and the company is exploring the introduction of additional business lines such as cash management, FX, and securities. The client aims to build a team of support analysts … code changes within specified timescales. Manage service integration and transition from 'Change the Bank' (CTB). Develop and conduct regression and Non-Functional Requirements (NFR) testing. Follow change and incident management processes; ITIL experience is preferred. Act as Second and Third Line RTB escalation point. Provide regular updates on development progress. Mentor and support junior team members. Maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

EUC Manager

London, United Kingdom
Hybrid / WFH Options
IAG Loyalty
leading user enablement programmes to build AI literacy and drive adoption through effective change management. Operational excellence will also fall under your remit, including continuous monitoring, KPI tracking, and incident management to ensure high availability and outstanding user experience. You will lead key initiatives such as hardware and software upgrades, cloud integration, and security enhancements-delivering projects on … time and within budget. Strategic vendor and stakeholder management is essential, ensuring third-party partners consistently meet SLAs, compliance standards, and quality benchmarks. You'll oversee enterprise licensing and asset management, and provide technical leadership in areas such as Microsoft 365, Entra, VPN, cloud hybrid strategies, and application support. Additionally, you'll evaluate emerging technologies to improve user More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

System Development Manager

London, United Kingdom
Amazon
systems that power Amazon fulfillment network worldwide. A successful candidate for this role will have an established background in managing support organization, has a strong customer focus, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. This manager will collaborate with business teams, program/project management teams, and … operational excellence and resiliency - Establish strong relationships with internal partners and peer stakeholders to understand and meet their needs while operating existing systems at a high quality - Participate in incident management to resolve outages and communicate with a global audience and participate in calls resolving outage. - Develop and maintain a culture of innovation and operational efficiency in the … excellence, security compliance, and distributed systems' resiliency. - Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. - Experience developing in Python for similar modern programming language, such as C++, Java, C#, or Ruby. - Expertise in operations of highly available and scalable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Support Analyst - 24/7

Nottingham, Nottinghamshire, United Kingdom
Akkodis
infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities * Batch Monitoring and Management. * Event/Alert Monitoring and Management. * Incident Management - respond to service calls and resolve incidents to ensure SLA More ❯
Employment Type: Permanent
Salary: £28000 - £31000/annum
Posted:

2nd Line Support Analyst - 24/7

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Akkodis
infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve incidents to ensure SLA More ❯
Employment Type: Permanent
Salary: £28000 - £31000/annum
Posted:

Director of Rates and Credit Reliability Engineering (London)

London, UK
Hybrid / WFH Options
Deutsche Bank
other Core Platforms. You will work closely with senior business and technology stakeholders to shape the future of Production Engineering, while remaining deeply engaged in the technical architecture, stability, incident response, and automation efforts that underpin our trading platforms. What well offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and … support into a proactive, data-driven engineering discipline focused on automation, observability, and continuous improvement Stay close to the technologyreviewing architecture, contributing to tooling, and leading by example in incident response and root cause analysis Act as a trusted advisor to senior trading, risk, and technology leaders, ensuring transparency, alignment, and shared accountability for platform health Develop and mentor … trade lifecycle, market data, and fixed income products, FX or algorithmic trading experience is a plus Familiarity with hybrid cloud environments, Kubernetes, Docker, and modern deployment practices Expertise in incident management, post-mortem culture, change governance, and risk frameworks in regulated environments How well support you Training and development to help you excel in your career Flexible working More ❯
Employment Type: Full-time
Posted:

Director of Rates and Credit Reliability Engineering | London, UK (London)

Surbiton, Greater London, UK
Hybrid / WFH Options
Deutsche Bank
other Core Platforms. You will work closely with senior business and technology stakeholders to shape the future of Production Engineering, while remaining deeply engaged in the technical architecture, stability, incident response, and automation efforts that underpin our trading platforms. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work … into a proactive, data-driven engineering discipline focused on automation, observability, and continuous improvement Stay close to the technology-reviewing architecture, contributing to tooling, and leading by example in incident response and root cause analysis Act as a trusted advisor to senior trading, risk, and technology leaders, ensuring transparency, alignment, and shared accountability for platform health Develop and mentor … trade lifecycle, market data, and fixed income products, FX or algorithmic trading experience is a plus Familiarity with hybrid cloud environments, Kubernetes, Docker, and modern deployment practices Expertise in incident management, post-mortem culture, change governance, and risk frameworks in regulated environments How we'll support you Training and development to help you excel in your career Flexible More ❯
Employment Type: Full-time
Posted:

Support Engineer

London, United Kingdom
Hybrid / WFH Options
BAE Systems (New)
issues across a number of domains including infrastructure, code, networking and databases with enough knowledge to be able to fault find and identify the root cause. Core Responsibilities involved: Incident management Application design and development Site reliability (observability, alerting, high-availability, self-healing systems etc.) Database administration Infrastructure provisioning Process automation Respond to change requests Skills & Experience Oracle … principles of continually building, testing and integrating the software that developers produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Configuration Management - Practice good configuration and source code control of all artefacts The Team As part of the NS&G UK Law Enforcement account, we have teams working on-site supporting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations Site Reliability Engineer

England, United Kingdom
Broadcom Inc
therefore improving overall application performance and availability. Perform systems administration activities to ensure the smooth operation of applications across multiple platforms Coordinate and communicate with impacted stakeholders as per incident management process. Demonstrate ownership of events and incidents through to restoration Perform daily shift handovers to peers and management across multiple geographies. Support maintenance activities which impact More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Infrastructure Automation Engineer

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Arm Limited
Google Cloud, including multi-cluster and multi-regional Kubernetes environments. Create and maintain automation scripts (Python, Bash, Shell) and tools (GitLab, Terraform, Vault, Ansible) to streamline deployment, monitoring, and management processes using Infrastructure as Code (IaC). Implement and integrate monitoring and observability solutions, like AIOps, for proactive system issue detection and response. Participate in on-call rotations to … Confluence. Nice to Have Skills: CKA or CKAD certifications, and advanced certifications in AWS, GCP, or Azure. Experience working in a globally distributed team. Knowledge of ITIL practices and incident management frameworks. Additional Information: If you require accommodations during the recruitment process, please email . We respect confidentiality and are committed to providing necessary support to all candidates. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Helpdesk IT Support Technician Apprentice

12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
Administer help desk software Redirect problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship … Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
Posted:

IT Team Leader

Gloucester, Gloucestershire, United Kingdom
Babcock Mission Critical Services España SA
role, ensuring high standards of service delivery and team performance. As part of the team, you will provide first/second line support for bespoke/niche systems, including incident management, system commissioning, provision of technical advice, and asset/system management. This role is full time, 37 hours per week and is based on site at Ashchurch … We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing Date: 13/08/2025 Job Segment: Manager, Linux, CSR, Management, Technology More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Desk Engineer

Derby, Derbyshire, East Midlands, United Kingdom
Syntax Consultancy Limited
level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Senior Application Support Engineer

South East, United Kingdom
Hybrid / WFH Options
Anson Mccade
opportunity for a Specialist Application Development Support Engineer who enjoys variety, cross-domain challenges, and direct impact in a secure, client-facing role. Key Responsibilities Provide development, support, and incident management for national-level operational applications Contribute to application design and development across secure and bespoke systems Manage virtual infrastructure and system health monitoring tools Support containerised environments More ❯
Employment Type: Permanent, Work From Home
Posted:

Front Office Support Engineer

London, United Kingdom
Hybrid / WFH Options
MARGO
for investigating and resolving database issues Good scripting ability in Python or similar for automation/troubleshooting Understanding of networking fundamentals, firewalls, and latency tuning Familiarity with support processes, incident management, and change control Bonus: Exposure to market data platforms (e.g., Bloomberg, Tradeweb, ION) ️ Tech stack includes: OS: Linux, Windows Scripting & Automation: Python, Ansible, Bladelogic Databases: SQL, Oracle More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Incident Management
England
10th Percentile
£28,000
25th Percentile
£32,250
Median
£53,094
75th Percentile
£67,500
90th Percentile
£92,500