326 to 350 of 671 Incident Management Jobs in England

Team Leadership & Development: Lead and mentor a highly skilled team of platform engineers, fostering a culture of innovation, accountability, and collaboration. Provide guidance, performance management, and professional development opportunities. Drive a culture of continuous improvement of development and infrastructure standards, ensuring sustained technology value for the business. Platform Architecture … and introduce new tools, frameworks, and processes that improve efficiency and scalability. Operational Excellence: Define and implement best practices for monitoring, alerting, automation, and incident response to ensure a reliable platform with high uptime and optimized performance. Security & Compliance: Partner with security teams to ensure that the platform complies … with industry regulations and standards, including data protection, privacy, and security best practices (e.g., GDPR, SOC 2, etc.). Cost Management: Optimize platform operations and infrastructure for cost-efficiency, particularly in cloud environments. Implement monitoring and alerting to keep cloud and infrastructure costs under control while maintaining performance. Vendor More ❯

amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting … base. Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing … Proven ability to show a proactiveness in picking up issues and improving existing processes. Process-driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organizational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front-to-back knowledge More ❯

Senior Research Scientist, AWS Incident Tooling & Response Job ID: Amazon Development Centre Ireland Limited AWS Resilience owns service to prevent and response to availability and security issues for all AWS Services. In other words, we're the people who keep the cloud running. We work on the most challenging … safety and security and availability. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS Incident Response is at the heart of the high availability of Amazon Web Services. We make customer impacting events shorter and less frequent by driving … large scale event and incident response. Our automated tooling quickly identifies the cause of an issue and helps mitigate its impact, and much of our engineer time is spent on projects to improve the tooling and automation. We also provide manual incident management for AWS and other More ❯

meet business objectives. The role is critical for minimizing downtime, enhancing performance, reliability, stability and integrating hybrid network solutions. Key Responsibilities Leadership and Team Management Supervise, mentor, and lead NOC and cloud teams to ensure high-quality support. Define roles, responsibilities, and expectations for team members. Conduct regular performance … subnets, gateways) for both cloud and on-premises systems. Ensure seamless integration of cloud and on-premises networks (hybrid setups). Operations, Monitoring, and Incident Management Monitor the performance of both on-premises and cloud-based systems. Ensure timely detection, escalation, and resolution of incidents and outages. Develop … within the operations organization. Communication and Reporting Serve as the escalation point for critical incidents. Provide regular updates and reports on infrastructure performance and incident resolution to stakeholders. Develop and provide a cadence for monthly reporting on KPI's such as uptime, availability, ITSM metrics, projects and project status. More ❯

Operations AeroCloud is the new-age operating system for airports aiming to grow. Our suite includes Airport Operating Systems (AOS), PPS, and Passenger Flow Management solutions, empowering airports to gain deep insights into the movement of passengers and aircraft around the world. We achieve this by becoming the airport … project manager and lead implementation engineer. Deliver technical projects covering networks, platforms, and end-user environments. Contribute to infrastructure lifecycle events and follow change management protocols. Supporting the Infrastructure Manager in the design, build and implementation of projects to improve AeroCloud's infrastructure and all surrounding systems. Configure network … assist infrastructure and support team. Maintain accurate documentation for system configurations and customer environments. Collaborate with the stakeholders to streamline workflows and support change management initiatives. The duties and responsibilities of the role may vary and change depending on the AeroCloud business needs. What are we looking for? Essential More ❯

amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting … base. Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing … Proven ability to show a proactiveness in picking up issues and improving existing processes. Process-driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organizational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front-to-back knowledge More ❯

enabling innovation for our colleagues across the organization. What you'll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you'll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you'll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you'll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you'll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you'll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you'll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you’ll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you ll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you ll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you ll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you ll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you ll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you’ll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you’ll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

enabling innovation for our colleagues across the organization. What you’ll be doing Serve as the primary owner of Collaboration products, ensuring their effective management, scalability, and alignment with business objectives, driving the development and implementation of a strategic vision for collaboration technologies. Define and maintain the Collaboration roadmap … including adoption of new features and retirement of legacy tools. Ensure product currency is managed through vulnerability resolution, patch management and application of security updates. Identify opportunities to drive business value through enhanced productivity and collaboration by understanding colleague needs and wider collaboration technology landscape. Ensure product reliability, performance … and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuous improvement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to improve the More ❯

performance tuning and fault finding Partner with development teams to improve services through rigorous testing and release procedures Participate in system design consulting, platform management, and capacity planning Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service level objectives … tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch). Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems. Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a … Mimir, Tempo). Administration and/or development experience of standard monitoring and automation tools such as Splunk, Datadog, Pagerduty, Rundeck. Familiarity with configuration management tools like Ansible, Puppet, or Chef. Certifications such as AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or equivalent. Personal attributes: Strong communication More ❯

factory IT support teams across the UK and Poland, ensuring smooth operations and high service standards. - Oversee and implement IT changes, service requests, and incident management, utilising ITIL principles where applicable. - Maintain and enhance network configurations, including LAN, WAN, VPN, Firewall, and WI-FI, while ensuring robust cyber … experience in managing networks, security and mitigating risks, including in operational technology (OT) environments. - Expertise in virtual environments such as VMWare and MS SQL management, including clustering. - Exceptional problem-solving skills, with the ability to work under pressure and manage complex projects. - Excellent communication and organisational skills, with experience More ❯

factory IT support teams across the UK and Poland, ensuring smooth operations and high service standards. - Oversee and implement IT changes, service requests, and incident management, utilising ITIL principles where applicable. - Maintain and enhance network configurations, including LAN, WAN, VPN, Firewall, and WI-FI, while ensuring robust cyber … experience in managing networks, security and mitigating risks, including in operational technology (OT) environments. - Expertise in virtual environments such as VMWare and MS SQL management, including clustering. - Exceptional problem-solving skills, with the ability to work under pressure and manage complex projects. - Excellent communication and organisational skills, with experience More ❯