326 to 350 of 438 Incident Management Jobs in England

code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. Support incident management and Content Integrity data processes directly within Salesforce through custom development and troubleshooting. Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver More ❯

TDD, CI/CD and pairing using tools like Git and GitHub. Experience of operationally managing software components once live, including; observability, logging, metrics, error reporting, debugging and live incident management. Experience of working with sensitive personal data. Competitive salary starting from £85,000 Generous Pension Scheme - We invest in your future with employer contributions of up to More ❯

TDD, CI/CD and pairing using tools like Git and GitHub. Experience of operationally managing software components once live, including; observability, logging, metrics, error reporting, debugging and live incident management. Experience of working with sensitive personal data. Competitive salary starting from 85,000 Generous Pension Scheme We invest in your future with employer contributions of up to More ❯

TDD, CI/CD and pairing using tools like Git and GitHub. Experience of operationally managing software components once live, including; observability, logging, metrics, error reporting, debugging and live incident management. Experience of working with sensitive personal data. Competitive salary starting from £85,000 Generous Pension Scheme - We invest in your future with employer contributions of up to More ❯

edge air-gapped cloud technology to support users with questions. Supporting internal reviews to identify opportunities for continuous improvement and reducing toil. Following runbooks and procedures for high-priority incident management. Supporting UK critical workloads and identifying areas for runbook improvement. Mentoring junior engineers and fostering team skills growth. Discover where this job fits at Accenture Cloud computing jobs More ❯

TDD, CI/CD and pairing using tools like Git and GitHub. Experience of operationally managing software components once live, including; observability, logging, metrics, error reporting, debugging and live incident management. Experience of working with sensitive personal data. Competitive salary starting from 85,000 Generous Pension Scheme We invest in your future with employer contributions of up to More ❯

Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance More ❯

and support daily IT operations with your key responsibilities being: • Provide First-Line Support: Handle and resolve basic IT issues such as password resets, email troubleshooting, and hardware setup. • Incident Management: Log, track, and update IT support tickets using the service desk management software. • Troubleshooting: Assist in diagnosing and resolving hardware, software, and network issues. • Documentation: Maintain More ❯

enabling faster, more efficient delivery of insights and innovation across the Group. What you'll do Manage the development and/or operation of significant aspects of the data management system with guidance from senior colleagues. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development … framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems. Delivers outcomes by managing others and working within established systems. Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches available within … Google Cloud products, particularly in the context of analytics platforms or large-scale infrastructure. Strong understanding of Site Reliability Engineering (SRE) principles, including SLIs/SLOs, error budgets, and incident response. Experience with infrastructure as code (e.g., Terraform, Deployment Manager) and CI/CD pipelines. Proficiency in monitoring, logging, and observability tools (e.g., Stackdriver, Prometheus, Grafana). Proficient in More ❯

model water distribution networks using hydraulic modelling software (e.g. Infoworks, or similar) to mitigate risks on network interventions. Analyse and optimise water network performance to minimise leakage, improve pressure management and ensure regulatory compliance. Design diagnostic tests to identify and resolve network issues, such as head losses, leaks or pressure anomalies. Prepare technical documents, specifications, scopes for network improvements. … engineering activities. Provide technical support and guidance to operational teams and stakeholders. National & regional fire service liaison lead. Key stakeholder in the delivery of the mains cleaning programme. Support incident management requirements. Essential Qualifications and Experience: The successful candidate will be educated in a Civil or Environmental engineering discipline or related field. Minimum of 2 years of experience … in water network engineering, with a strong focus on water hydraulics. Demonstrated experience in analysing and optimising water distribution systems. Strong understanding of water network operations, including pressure management and flow analyses. Excellent problem-solving skills with an ability to work under pressure in a fast-paced environment. Valid driving license and a willingness to travel to sites as More ❯

enabling faster, more efficient delivery of insights and innovation across the Group. What you'll do Manages the development and/or operation of significant aspects of the data management system with guidance from senior colleagues. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development … suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems. Delivers outcomes by managing others and working within established systems. Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches … with Google Cloud products, particularly in the context of analytics platforms or large-scale infrastructure. Understanding of Site Reliability Engineering (SRE) principles, including SLIs/SLOs, error budgets, and incident response. Experience with infrastructure as code (e.g., Terraform, Deployment Manager) and CI/CD pipelines. Proficiency in monitoring, logging, and observability tools (e.g., Stackdriver, Prometheus, Grafana). Knowledge of More ❯

distributed systems in the cloud Optimize web applications to ensure performance and scalability Develop automated tests to ensure business needs are met, and allow for regression testing Cloud Infrastructure Management: Contribute to infrastructure improvement initiatives. You will assist with monitoring and Optimisation of Cloud resources. Application Development: Ensure smooth deployment and integration of features. Operations and Maintenance: Resolve operational … issues and minimize downtime when needed. Respond to customer requests this may include direct contact with customers You may need to cover incident management when one of your colleagues is on leave Key Technologies : Cloud based systems, Azure & AWS Full stack Octopus Deploy VueJS, React, Angular Mobile development in Android Studio Who you will be: Passionate about software … to using automated testing platforms and unit tests to deliver readable, maintainable code. Have an great understanding of deployment technologies and concepts Have a good working knowledge of issue management, code versioning, continuous integration and deployment tools. Programming languages that we use are c# full stack, Vue JS You are comfortable with making decisions with general concepts including dependency More ❯

environments — this role isn’t one they can grow someone into . You’ll be stepping into a leadership role with full responsibility for operational performance, site strategy, team management, and budget ownership. With a well-developed technical team already in place, the focus here is on strong people leadership , strategic planning, and delivering best-in-class operational performance. … focused culture Deliver strategic objectives across service delivery, infrastructure excellence, sustainability, and compliance Own and manage the site budget, forecasting, and resource planning Oversee all aspects of customer services, incident management, and operational readiness Ensure alignment with wider business goals through cross-functional collaboration with project, commercial, and implementation teams Lead H&S and governance compliance across the … documentation and standards adherence Contribute to long-term site planning and investment prioritisation What You’ll Bring Proven experience managing large-scale, live data centres Strong leadership and people management skills – comfortable managing a large team and leading through others Budget ownership experience and a strategic approach to operational delivery Calm under pressure – able to manage incidents and drive More ❯

including check-in, configuration, and monitoring. Perform advanced monitoring and troubleshooting across IP networks (Arista, Net Insight), video encoders (Mediakind, Appear), and system infrastructure (Linux/Windows). Support incident management by investigating and resolving issues, producing detailed reports, and participating in post-incident reviews. Maintain and improve documentation, workflows, and infrastructure relating to the client-specific More ❯

productivity and performance, ensuring the most effective and efficient use of the systems. They will lead on troubleshooting system problems and customer enquiries, following agreed procedures for system and incident management, including documenting actions and outcomes. They will develop reports using varied report-writing or data extraction tools. They will be responsible for the support of Key system … interfaces Required Experience, Skills and Knowledge: Substantial experience of development and support of iTrent HR applications in particular technical configuration and management of Payroll and Core HR modules. Advanced Excel skills and a proven ability to handle and analyse large quantities of data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration More ❯

Secure Mobility, Applied Artificial Intelligence and Innovation and Technical Services Solutions. To find out more visit our website at pentenamio.com. Typical Activities Maintain and manage the company’s Security Management Plan (SMP) and associated policies, including Facilities, Personnel, and IT Security. Monitor, coordinate and support all aspects of company security operations to ensure protection of personnel, property and information. … and support internal security queries. Oversee the control and destruction of protectively marked material and manage the company’s crypto accounts and key production functions. Contribute to company-wide incident management and broader security-related events. What We’re Looking For: Proven experience in a security role within government or industry handling government assets. Strong working knowledge of … internal teams and external stakeholders. Comfortable producing security documentation, metrics reports, and risk assessments. Confident working autonomously or collaboratively in a fast-paced environment. Self-motivated with strong time management and a proactive, problem-solving approach. Willing to adapt and stay current with legislation, technology, and security best practices. Desirable Skills: Relevant qualifications such as DISA – Role of the More ❯

Wallet Operations Lead will also ensure that both Ledger & our partners performance is in line with SLA's and expectations. This role requires a proactive approach to excellent stakeholder management & communication skills, the ability to build out robust, well documented processes and governance within a dynamic and fast paced environment. Your mission : Partners & Stakeholder management: Govern partner contracts … partners. Support advertising strategies to maximize revenue and enhance user value on Ledger Live. Performance Monitoring and Response: Continuously monitor system alerts and performance for incidents. Develop and refine incident monitoring and response processes. Create playbooks for 24/7 teams, ensuring their training and confidence in handling off-hour issues. Communication and Reporting: Ensure that lines of communications … write clear, process and governance documentation & playbooks Bonus Points Proficiency in Google Workplace suite (Docs, Sheets, Slides, Forms) Familiarity with monitoring tools and software. Experience in ITIL or other incident management frameworks What's in it for you? Equity : Employees are the foundation of our success, and we award stock options so you can share in that success More ❯

driven to uplift and challenge those around them. You will provide high quality central services to the Improbable group and our network of venture businesses through the leadership and management of the IT Support, Tech Ops, and Technical Security functions. Your role will be to ensure that all company services are deployed, managed, and supported at the highest levels … implementation, and maintenance of security infrastructure, systems, and applications. Maintain security controls aligned with recognised international standards, and conduct internal and external audits. Own our service catalogue, internal processes, incident management and security controls. Manage IT budgets and ensure cost-effective allocation of technology resources and overseeing procurement. Ensure our suppliers and vendors are appropriately assessed against our … as ISO 27001:22 (preferred), NIST CSF or SOC2), including internal and external auditing. Have a track record of motivating and organising technical teams. Understand Networks, Security, Firewall, Vulnerability Management, SIEM and EDR technologies. This role would benefit from exposure to the following: Jira, Confluence, Google Workspace, Google Cloud Platform, Azure, Slack, and ITIL framework. More ❯

driven to uplift and challenge those around them. You will provide high quality central services to the Improbable group and our network of venture businesses through the leadership and management of the IT Support, Tech Ops, and Technical Security functions. Your role will be to ensure that all company services are deployed, managed, and supported at the highest levels … implementation, and maintenance of security infrastructure, systems, and applications. Maintain security controls aligned with recognised international standards, and conduct internal and external audits. Own our service catalogue, internal processes, incident management and security controls. Manage IT budgets and ensure cost-effective allocation of technology resources and overseeing procurement. Ensure our suppliers and vendors are appropriately assessed against our … as ISO 27001:22 (preferred), NIST CSF or SOC2), including internal and external auditing. Have a track record of motivating and organising technical teams. Understand Networks, Security, Firewall, Vulnerability Management, SIEM and EDR technologies. This role would benefit from exposure to the following: Jira, Confluence, Google Workspace, Google Cloud Platform, Azure, Slack, and ITIL framework. Improbable Candidate Privacy Policy More ❯

with PagerDuty's solutions Develop and present tailored solutions that address specific customer pain points and use cases Build consensus across technical and business stakeholders to drive decisions Account Management & Growth: Create and execute "land-and-expand" strategies within newly acquired accounts Maintain high levels of customer satisfaction through consistent engagement and follow-through Identify and pursue expansion opportunities … within existing accounts Partner with customer success teams to ensure successful implementation and adoption Pipeline Management: Maintain accurate pipeline data and forecasts in Salesforce Prioritize opportunities effectively to maximize revenue potential Balance time between new logo acquisition and account expansion activities Document all customer interactions, next steps, and commitments Basic Qualifications: 2-4 years of B2B software sales experience … year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with More ❯

Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You … tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc), overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and Change mgmt. principles to resolve and track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP Support will form a part of this role. We are searching for a Desktop Support Analyst/2nd Line Support Engineer/IT Support Analyst who has gained experience working on an SLA driven service desk More ❯

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

Antivirus and Anti-malware Protection Firewall compliance checks and Access Controls - regular audits of rules to ensure unauthorised access and threats are being blocked & access controls are implemented correctly. Incident Identification - helping to recognise and confirm potential incidents through alerts, logs and user reports, responding to potential security breaches or cyber-attacks. (containment, mitigating the damage, investigating root cause … hands on experience working in a similar Cyber Engineering role with a working knowledge of SonarQube, Nessus and Ivanti and a broad experience spanning Vulnerability Scanning & Reporting, Endpoint Security, Incident Management & System Hardening. Security Clearance: Must hold an active SC clearance If you're interested in hearing more about this opportunity, please submit your application. Reasonable Adjustments: Respect More ❯