351 to 375 of 541 Incident Management Jobs in England

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...

identified early and responsible AI considerations such as fairness, privacy and safety are incorporated into delivery. Guides squads in adopting best practices in observability, incident management and service-level design to ensure reliable and resilient AI/ML services. Works closely with Product Owners and Platform teams … Generation techniques and prompt engineering approaches Data processing frameworks and platforms, including batch and streaming pipelines Practical understanding of MLOps processes, including model lifecycle management, deployment approaches, monitoring and performance optimisation. Experience supporting model serving, feature engineering and solution optimisation to meet performance and accuracy requirements. Clear understanding ...

Hybrid Working + Pension + Health Care + Training & Career Development: Providing 1st line IT support to end users including: trouble-shooting, fixes, IT incident management, call logging, prioritisation, managing tickets + escalating complex IT incidents. Providing IT support across a range of customer IT environments including: Desktop ...

Infrastructure Engineer be doing? Maintaining, securing, and enhancing multi-classification virtualised environments across public, private, and hybrid cloud systems. The role covers monitoring, incident management, controlled maintenance, and ensuring platforms remain secure and compliant, alongside continuous skills development, stakeholder support, and knowledge sharing to improve performance and team ...

proactively identify performance degradation, service disruption, and availability risks. Partner with Network Engineering teams to understand device behaviour, performance indicators, and operational requirements. Support incident management, root cause analysis, and proactive problem identification through effective telemetry and monitoring solutions. Validate telemetry data quality, ensuring information is accurate, complete ...

temporary position based in the bustling area of London, where the successful candidate will play a critical role in ensuring the efficient and effective management of data centre activities. Key Responsibilities: Lead and manage all technical operations within the data centre, ensuring optimal performance and uptime. Develop and implement … processes and procedures that enhance efficiency and maintain the highest standards of service delivery. Collaborate with cross-functional teams, including IT, engineering, and facilities management, to ensure seamless integration of services. Monitor and analyse data centre performance metrics, providing regular reports and insights to senior management. Oversee incident ...

leading service operations! JOB DETAILS////At Apogee, we help organisations transform the way they work through innovative digital workflows, document management solutions and workplace technology. We are looking for a Workflow & Development Technician to join our Professional Services team and play a key role … attention to detail and ability to manage multiple priorities Passion for technology and a willingness to learn new systems Desirable Exposure to workflow, document management or automation solutions Knowledge of HTML, CSS, JavaScript, SQL or Python Experience with ticketing systems such as Freshdesk Understanding of OCR, document capture ...

success metrics and determine feasibilityOwn, Track and report on delivery scope, progress, risks and dependenciesEnsure delivery standards for requirements, documentation, testing, releases, monitoring and incident management are metImplement feedback loops and metrics to track and report on adoption, trust, and impact to SA leadership and senior stakeholdersCollaborate with … standards and approvals (permitted use, privacy, security, model governance and third-party risk).Role Requirements & SkillsSkills/CompetenciesHighly organised with strong programme/project management skills; able to manage multiple initiatives concurrently and deliver results. Exceptional stakeholder management with the ability to build trusting relationships and drive consensus ...

systems with enterprise APIs, databases, applications and data platforms.Develop reusable connectors, APIs and Model Context Protocol tools.Build automated CI/CD, testing, configuration management and deployment workflows.Implement authentication, access control, secrets management, security and auditability.Establish monitoring, logging, tracing, alerting and evaluation for models, agents and tools.Optimise systems … Context Protocol, model-serving platforms, vector databases and LLM gateways.Experience implementing AI evaluation, observability, tracing and performance monitoring.Experience with high availability, autoscaling, load testing, incident management or restricted environments.Experience applying AI to scientific, engineering, energy or geoscience workflows.Why work with us Competitive salary commensurate with experienceHighly attractive bonus ...

extend your sphere of influence across various related up and downstream platforms which is highly encouraged.Release on Demand (RoD) is our strategic release management platform and the primary focus of this role. Built internally approximately three years ago, the platform has quickly become our strategic release generation and deployment … consuming domain specific RESTful services & APIsProficiency with relational and/or NoSQL databases: PostgreSQL, MongoDB or CouchbaseDemonstrated SRE or platform engineering experience — SLOs, incident management, reliability engineering at scaleExperience defining and implementing observability strategies: distributed tracing, structured logging, metrics and alertingProven experience leading technical projects and mentoring engineersHighly ...

teams to meet internal and regulatory standards, and with operations to ensure smooth deployment and monitoring. You’ll also play a crucial role in incident management, from leading real-time response efforts to conducting thorough post-incident reviews that identify root causes and long-term improvements.What ...

Lendable to move faster and scale with confidence.What you'll be doingOwn platform stabilityOwn platform stability as a primary accountability - SLA/SLO metrics, incident rates, release quality.Hold release gating authority: block features from production that don't meet testing standards or introduce unacceptable regression risk.Enforce CI/… answer "why are we spending six engineers on this for three months?" in terms leadership understands.Track platform impact in business terms: developer velocity, incident cost, time-to-market, reliability, capacity - e.g. "CXO rollout removes a 3-second API fan-out, reducing session abandonment" or "we can now handle ...

Design, build and maintain CI/CD pipelines using GitLab Develop and manage Infrastructure as Code using Terraform Support and enhance Puppet-based configuration management Administer and optimise Linux environments, primarily CentOS/RHEL Improve automation across infrastructure and operational processes Implement and support monitoring, alerting and observability solutions … Work closely with engineering teams to deliver reliable and secure platforms Support incident management, troubleshooting and root cause analysis Contribute to security, governance and compliance initiatives Drive continuous improvement across infrastructure and DevOps practices Essential Skills & Experience Strong commercial experience with Puppet Strong hands-on experience with Terraform ...

Design, build and maintain CI/CD pipelines using GitLab Develop and manage Infrastructure as Code using Terraform Support and enhance Puppet-based configuration management Administer and optimise Linux environments, primarily CentOS/RHEL Improve automation across infrastructure and operational processes Implement and support monitoring, alerting and observability solutions … Work closely with engineering teams to deliver reliable and secure platforms Support incident management, troubleshooting and root cause analysis Contribute to security, governance and compliance initiatives Drive continuous improvement across infrastructure and DevOps practices Essential Skills & Experience Strong commercial experience with Puppet Strong hands-on experience with Terraform ...

across live and pre-production systems, ensuring appropriate governance and resource alignment. Acting as responsible person for the Central and local Distributed Energy Resource Management Systems (DERMS) and other key operational platforms, the role is accountable for ensuring system reliability, resilience and security, delivering and sustaining a target … reducing operational risk.Provide day-to-day leadership for the support team, developing capability, managing resources and building skills for business-as-usual and incident response.Oversee asset, engineering and technical governance across key control room systems, ensuring standards, controls and safe working practices are consistently applied.Coordinate project and incident ...

business‐critical changes, setting the standard for quality, performance, and maintainability.Provide hands‐on expertise in Java‐based systems, including concurrency, performance tuning, memory management, and API design.Non‐Functional Ownership & System PerformanceTake a leading role in defining, implementing, and validating non‐functional requirements, including system latency, throughput, scalability, and reliability.Drive … solutions for cloud scaling and capacity management, ensuring the platform performs predictably under variable and peak loads.Provide deep expertise in working with large databases and data stores, including performance optimisation, data access patterns, and operational scaling.Problem Solving & Technical Decision SupportSolve the most complex and ambiguous technical problems, particularly those ...

business‐critical changes, setting the standard for quality, performance, and maintainability.Provide hands‐on expertise in Java‐based systems, including concurrency, performance tuning, memory management, and API design.Non‐Functional Ownership & System PerformanceTake a leading role in defining, implementing, and validating non‐functional requirements, including system latency, throughput, scalability, and reliability.Drive … solutions for cloud scaling and capacity management, ensuring the platform performs predictably under variable and peak loads.Provide deep expertise in working with large databases and data stores, including performance optimisation, data access patterns, and operational scaling.Problem Solving & Technical Decision SupportSolve the most complex and ambiguous technical problems, particularly those ...

implementing, testing and troubleshooting security solutions. Monitoring security tools and investigating security events and incidents. Supporting and maintaining SIEM, IDS/IPS and vulnerability management solutions. Carrying out and supporting penetration testing and vulnerability assessments. Providing third-line support for network security issues. Developing and maintaining security policies, procedures … colleagues and customers on cybersecurity risks, threats and best practice. Working alongside IT and Engineering teams to ensure networks and devices remain secure. Supporting incident management and driving security issues through to resolution. Keeping technical knowledge up to date and sharing expertise across the wider team. Providing security ...

deploy, and operate services through automated, productised interfaces.Build and operate cloud platforms as ‘evergreen’ products, with clear customer outcomes, service models, adoption strategy, lifecycle management, and roadmaps.Accountability for the developer experience of consuming LSEG’s core cloud platforms.Provide deep technical leadership across public cloud platforms, shaping standards, architectures … guardrails for enterprise-scale cloud engineering.Drive modern Site Reliability Engineering practices across the platform, including SLIs/SLOs, incident management, resilience engineering, and operational readiness.Establish and evolve platform observability, ensuring systems are measurable, diagnosable, and operable across infrastructure, runtime, and application layers.Define and govern release and testing frameworks ...

including input to control documentation and metrics. Partnering with key stakeholders; engineering application teams, Container Security Architecture team, SDLC Federated Control Owners, Enterprise Risk Management (ERM), CCO Technology, Cybersecurity Risk & Control Strategy and Cybersecurity Business Engagement. Partnering with Information Technology Service Owners to integrate container security tools into their … leveraging observability provided by control operators e.g. image build process, orchestration, and deployment pipeline. Providing input to the Security Operation Centre (SOC) and Incident management team as necessary in responding to security incidents within containers platforms. Ensuring containers ecosystem comply with relevant industry regulations and standards (e.g. ...

threat modeling, design reviews, and architectural assessments for new and existing systems.Contribute to internal security documentation, best practices, and developer guidance.Participate in security incident response when engineering expertise or automation support is needed.AI-Driven Innovation: Research, architect, and safely embed cutting-edge AI utilities and Large Language Model … continuously improve the security posture of complex systems.Familiarity with some of the following: Cloudflare (DDoS protection, WAF), OSS SIEM tools (Splunk, Elastic, etc), Incident management platforms (e.g. Incident.io, PagerDuty)Familiarity with at least one of the following CI/CD systems (Github Actions, Concourse, CircleCI)Familiarity with maintaining ...

development workflows. Support intelligent automation and continuous optimization of engineering processes. Production Support Assist in the investigation and resolution of production issues. Participate in incident management, root cause analysis, and system improvement initiatives. Ensure platform stability, performance, and operational reliability. Technical Leadership & Mentoring Provide guidance and mentorship … systems such as: Oracle Microsoft SQL Server Other enterprise-grade RDBMS platforms Experience with: Data modelling Query optimization Database performance tuning Large-scale data management Messaging & Integration Apache Kafka IBM MQ FIX Protocol Understanding of event-driven architectures and asynchronous processing patterns. Delivery & Engineering Practices Experience working within Agile ...

strong focus on designing, building and supporting enterprise-scale Azure cloud environments. Proven experience working across the Microsoft Azure ecosystem , including the deployment, management and optimisation of secure, highly available and scalable cloud infrastructure. Strong expertise in Azure Monitor , including monitoring strategy, log analytics, alerting, performance tuning and proactive … incident management across cloud platforms. Extensive experience with Azure DevOps , delivering CI/CD pipelines, release automation, source control management and infrastructure deployment best practices. Advanced Infrastructure as Code (IaC) skills using Bicep or Terraform , with a track record of developing reusable, maintainable and automated Azure infrastructure ...

/CD pipeline experience using Jenkins, SonarQube, Nexus and Git Strong understanding of CI/CD, automated testing, Agile and DevOps practices Production support, incident management, troubleshooting and root cause analysis Strong communication and stakeholder collaboration skills Desirable/Bonus Skills Dynatrace or similar monitoring and observability tooling ...

Linux environments Supporting virtualisation platforms and enterprise hosting solutions Working with Kubernetes/OpenShift container platforms Monitoring system performance, availability and resilience Supporting incident management, troubleshooting and service improvements Contributing to automation and Infrastructure-as-Code initiatives using tools such as Terraform, Ansible or PowerShell Supporting secure infrastructure ...