CaptivateIQ is the leading Sales PerformanceManagement solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. With solutions for Sales Planning and Incentives, we help revenue teams automate processes, hit revenue targets, and adapt with business change, ultimately driving efficient growth. It's time to rethink ROI - your return on incentives - with … humble learners. We pride ourselves on building best-in-class products powered by innovative technologies. CaptivateIQ offers the smartest, most flexible way to automate sales commissions and track sales performance - two critical processes that power every successful sales organization on the planet. The Modeling team is responsible for building the first-class modeling experience that powers our customers' commissions … and maintain user-facing components, APIs, services, and systems to solve problems and delight users from end-to-end Mentor the professional development of each engineer through personal and performancemanagement and coaching Work closely with product owners to set priorities, objectives and clarify direction for the engineering team Build and evangelize best practices, high engineering and security More ❯
power, and data brings knowledge. At Simpson Associates data is in our DNA; and knowing how to leverage it enables us to never miss the mark. Our data and performancemanagement solutions enable us to help organisations understand and resolve some of the most complex and shared challenges. We are a Microsoft Solutions Partner, holding Specialisations in AI … responsible for designing, deploying, and managing cloud solutions on the Microsoft Azure platform. Your role will involve architecting cloud infrastructure, implementing security best practices, and optimising cloud resources for performance and cost-efficiency. You will work closely with cross-functional teams to deliver robust and scalable cloud solutions. You will provide expert guidance on cloud strategy, assist in cloud … migration projects, and ensure that our customers' needs are met with the highest standards of service. Excellent stakeholder management skills are essential as you will interact with a broad spectrum of customers and internal team members, including direct interactions with senior leadership. Key Responsibilities Design and implement Azure cloud infrastructure solutions, ensuring scalability, reliability, and security. Manage and optimize More ❯
continuous learning, and customer focus. Oversee day-to-day operations, ensuring 24/7 monitoring, support, and maintenance of network and video services. Develop staffing models, training programmes, and performancemanagement processes to ensure the team has the necessary skills and resources. Manage the entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live … transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a senior escalation point for complex network and service issues, leading troubleshooting and ensuring timely resolution. Oversee incident logging, analysis, reporting, and corrective … and workflows, including video/audio encoding, transmission technologies, and routing. In-depth TCP/IP networking knowledge, including switching, routing, and multicast. Demonstrable leadership skills: strategic thinking, delegation, performancemanagement, and team motivation. Excellent incident management and problem-solving skills; ability to remain calm under pressure. Exceptional communication, interpersonal, and customer service skills. Strong analytical skills More ❯
technologies and leveraging industry standard integrations like TMF APIs, Netconf, etc. Expert level experience in designing solutions for large scale Service Provider or Enterprise Networks in these domains - Order management, Inventory Management, Provisioning/Activation, Discovery & Reconciliation, Alarm Management, PerformanceManagement, Test & Diagnostics, Network Plan and Build. Demonstrable experience with Large scale streaming pipeline based … and wireless), deployment models and usage of Infrastructure as Code. Demonstrable experience of product development leadership in one or more of these domains - Service Assurance, fulfilment, Provisioning, Activation, Inventory Management or Workflow Orchestration. Experience with NetSecDevOps way of working and experience in delivering runbooks, Network Service Models and blueprints for enablement of Zero Touch Ops. You may be assessed … excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritisation to ensure the successful delivery of solutions within scope, time More ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive … coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers … to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service PerformanceManagement & Customer Support Monitor key service performanceMore ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive … coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers … to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service PerformanceManagement & Customer Support Monitor key service performanceMore ❯
improve efficiency, and enhance visibility. Role Overview: We are seeking a strategic and results-oriented Customer Success Senior Manager to build, lead, and develop a new, dedicated Customer Success Management (CSM) team from the ground up. This is a pivotal role focused on driving significant revenue growth from our existing industrial manufacturing customer base, specifically those utilizing our X … Trim and GreyconMill software solutions. The primary mandate is to maximize Net Revenue Retention (NRR) and expansion revenue through proactive renewal management, securing value-based uplifts, and identifying and executing upsell/cross-sell opportunities. You will be instrumental in shaping our customer success strategy for growth and ensuring our customers achieve maximum value from their investment in Greycon … technology. Key Responsibilities: Team Leadership & Development: Recruit, hire, onboard, train, mentor, and manage performance for a new team of high-caliber CSMs focused on growth targets. Foster a collaborative, results-driven, and customer-centric team culture. Growth Strategy & Execution: Design, implement, and refine the customer success strategy specifically aimed at increasing NRR, driving renewal uplifts, and generating expansion revenue More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Primark
retail business. This is a pivotal technical leadership role responsible for managing all aspects of a technical workstream they will be accountable for, including budget ownership, supplier and contract management, technical governance, and leadership of multiple technical workstreams. The ideal candidate will bring deep technical experience in retail EPOS transformations at a global scale , and strong programme governance expertise. … This is not a business programme management or change management role. We need someone with the battle scars from delivering a multi-year retail EPOS transformation programme from a technical aspect. The Senior Technical Programme Manager needs to have a very structured and discipline approach to programme delivery. Key Responsibilities: Lead the technical delivery of a EPOS transformation … infrastructure, integrations, data migration, testing and in-store device rollout Embed strong programme governance utilising the existing delivery framework, including planning, reporting, requirements capture, RAID (Risks, Assumptions, Issues, Dependencies) management, and change control across their workstream. Collaborate closely with business programme lead to align technical delivery of their workstream with business goals Provide regular programme updates to senior leadership More ❯
elevate our global customer-facing teams including Customer Success, Training, and Customer Support. The role is critical to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with evolving customer expectations. We're looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving … innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership & High-Performance Team Management Develop, adapt, and continuously improve a forward-looking customer service strategy that evolves with customer needs, market trends, and business goals. Inspire and lead high-performing teams by setting clear objectives, measuring performance through meaningful KPIs, and fostering a culture of accountability … particularly in self-service capabilities. Maintain a robust Customer Success framework that enhances retention, loyalty, and growth, ensuring standardised processes and best practices that deliver measurable impact Deliver against performance targets and operational metrics while maintaining a laser focus on improving customer satisfaction and team productivity Proactively identify areas for improvement and lead cross-functional initiatives that drive innovation More ❯
of a Software Team Lead Engineer. Reporting to the Software Engineering Manager, the Software Team Leader will be responsible for providing technical leadership for software development work and line management for a small team of software engineers as well as their own technical tasks. The successful candidate will have excellent communication and leadership skills, strong software development skills and … The Role: - Proven experience in software development at a senior technical level, ideally on MS Windows platform, with complex software systems. Experience of team leadership including objective setting, appraisals, performancemanagement, etc. Proven experience of objected oriented design and use of software languages including C++, C# or Javascript. (Someone without C++ but with C# or Java would be … considered). Understanding of software version control and version control software such as SVN or Git. Familiarity with software change management and defect tracking systems such as Jira. Experience of working within Agile/Scrum and waterfall development lifecycles. Responsible For: - Technical leadership of a team of software engineers to support development of the company's simulation products including More ❯
Preston, Lancashire, United Kingdom Hybrid / WFH Options
Zebra Technologies
of work on the front line-reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence-delivering better … at our Preston site by following this link . Responsibilities: Manages employees and/or contract workers in an operational area. Is directly responsible for the hiring, onboarding, training, performance and engagement of the staff. Assigns daily work, monitors progress, engages to resolve obstacles to ensure KPIS are met. Collaborates with peers across shifts and functions to support optimized … performance across the site/business. Intentionally engages to drive a culture of belonging, development, safety, continuous improvement and high performance. Models Zebra's culture and values for the teams they lead. Compiles and analyzes operational data. Prepares reports for leadership that include proposals to address performance gaps in the team. Evaluates performance of subordinates, provides coaching More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Jagex Limited
all people-related matters. Designing and implementing strategic people initiatives to improve organisational effectiveness, talent development, and team engagement. Leveraging video game industry knowledge to guide best practices in performancemanagement, succession planning, and workforce planning. Supporting leaders with complex employee relations cases, organisational change, and team dynamics. Collaborating with Talent Acquisition, L&D, and Hr Operations teams … of employment law, HR policies, and best practices in the UK (and ideally international). Track record of successfully delivering large-scale organisational and cultural change initiatives. Excellent stakeholder management, communication, and influencing skills. Comfortable working in a fast-paced, scaling organisation with a mix of onsite, hybrid and remote workers. Strong examples of using data-driven solutions to … you can look forward to a generous Perks & Benefits package including: Private Healthcare, including Dental Plan. Minimum 6% Pension contributions. Employee Assistance Programme & onsite Counselling. Life Insurance. Discretionary annual performance bonus. Enhanced family leave policies from day 1. Flexible working hours. 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more More ❯
the exploitation of data will be key. The role will be based in London. RESPONSIBILITIES Provide full leadership for the Enterprise Applications Architecture team, including talent acquisition, career development, performancemanagement, succession planning, and workforce engagement. Foster a culture of continuous learning, innovation, and excellence across the architecture function. Champion diversity, equity, and inclusion within the architecture team. … and governance across key initiatives to ensure consistency, integration, and alignment to strategic goals. Support solution selection, project planning, and execution with architectural expertise and risk assessments. Support the management of enterprise application vendors, including evaluation, contracting, relationship management, and performance reviews. Optimize cloud services usage, architecture, and spend through proactive design, governance, and monitoring practices in … shaping and governing cross-functional, global business solutions across finance, supply chain, manufacturing, HR, and commercial domains. Proven experience leading large enterprise applications teams , including delivery oversight, operations, vendor management, and stakeholder engagement in matrixed, global organizations. Functional and technical knowledge of SAP technologies , including S/4HANA. Hands-on experience with cloud platforms (AWS, Azure, or GCP) , including More ❯
the exploitation of data will be key. The role will be based in London. RESPONSIBILITIES Provide full leadership for the Enterprise Applications Architecture team, including talent acquisition, career development, performancemanagement, succession planning, and workforce engagement. Foster a culture of continuous learning, innovation, and excellence across the architecture function. Champion diversity, equity, and inclusion within the architecture team. … and governance across key initiatives to ensure consistency, integration, and alignment to strategic goals. Support solution selection, project planning, and execution with architectural expertise and risk assessments. Support the management of enterprise application vendors, including evaluation, contracting, relationship management, and performance reviews. Optimize cloud services usage, architecture, and spend through proactive design, governance, and monitoring practices in … shaping and governing cross-functional, global business solutions across finance, supply chain, manufacturing, HR, and commercial domains. Proven experience leading large enterprise applications teams , including delivery oversight, operations, vendor management, and stakeholder engagement in matrixed, global organizations. Functional and technical knowledge of SAP technologies , including S/4HANA. Hands-on experience with cloud platforms (AWS, Azure, or GCP) , including More ❯
of solutions delivery, providing guidance and support to your team members. This role offers the opportunity to leverage your deep technical expertise in SuccessFactors while developing your leadership and management skills within a supportive and collaborative team. The role is based in one of our regional offices with a hybrid working model. Key Responsibilities: Oversee the configuration and testing … practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance, mentorship, and support to junior team members. Contribute to performancemanagement and development planning for team members. Proactively identify and mitigate potential risks to solutions delivery. Connect to your skills and professional experience SuccessFactors certification in Employee Central … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
of solutions delivery, providing guidance and support to your team members. This role offers the opportunity to leverage your deep technical expertise in SuccessFactors while developing your leadership and management skills within a supportive and collaborative team. The role is based in one of our regional offices with a hybrid working model. Key Responsibilities: Oversee the configuration and testing … practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance, mentorship, and support to junior team members. Contribute to performancemanagement and development planning for team members. Proactively identify and mitigate potential risks to solutions delivery. Connect to your skills and professional experience SuccessFactors certification in Employee Central … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Support (MCW) team. In this role, you'll play a key part in managing and analysing data from Hinckley Point C (HPC), organising technical workshops, and developing efficient data management tools and processes. Your work will support strategic decision-making, enhance information flow, and contribute to the MCW's Productivity Improvement Plan on this landmark infrastructure project. Key Responsibilities … validation, and analysis. Conduct bespoke data investigations to identify system anomalies, drive product development, and support process improvements. Create semi-automated analytical processes, document methodologies, and visualise data for performancemanagement and reporting. Promote data-driven decision-making by sharing insights, representing the programme in forums, and supporting the CWA data strategy. Knowledge, Skills, Qualifications & Experience Strong data … management and analytical skills, with experience handling large datasets and developing user-focused tools and reports. Expertise in Power BI dashboard creation and hands-on experience with Microsoft Power Apps. Solid understanding of Office 365 tools, especially Excel, PowerPoint, Word, SharePoint, and Teams. Experience with data warehousing, process automation, and machine learning tools and techniques. Familiarity with model-driven More ❯
our team within Vistry South East Midlands, at our Leicester office. As our Head of Development, you will lead our established development team, overseeing town planning, estimating and development management up to site commencement. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any … Registered Providers and PRS Operators on partnership contracts to deliver S106 and additionality Strong mathematic and IT ability Ability to assess and analyse information In depth understanding of budget management Excellent negotiation and networking skills A pragmatic approach to problem solving Has the ability to identify and manage risk, gathering and considering all the facts, including factors not directly … linked to immediate work but which may impact development and wider business Ability to follow and lead change management programmes Firm commitment to accountability, performancemanagement, target setting and monitoring Is a dynamic and inspirational leader, able to articulate a vision that creates excitement, enthusiasm and commitment from others Excellent communication skills Able to get buy-in More ❯
party strategic suppliers to leverage the capabilities required to deliver the asset. Key Responsibilities Define and implement an East West Rail geospatial strategy. Lead the strategic development and operational management of the organisation's spatial data infrastructure. Lead the vision and governance of geospatial data and technology across the organisation. Coordinate the licensing, development, maintenance and distribution of spatial … and quality control procedures. Develop and deliver training programs or workshops to upskill internal teams in GIS tools, data literacy, and spatial analysis. Support spatial analysis for planning, asset management, and environmental monitoring. Point of contact for East West Rail as aregistered Public Sector Geospatial Agreement (PGSA) member. Communicate geospatial insights and capabilities to non-technical stakeholders, including senior … leadership, project managers, and external partners. Align geospatial strategy with Building Information Modelling (BIM) to support lifecycle asset management and infrastructure planning. Responsible for managing and supporting direct reports (where applicable) including coaching and developing team members to drive individual growth and operational excellence. Leading continuous improvement, through regular performancemanagement and ensuring compliance with organisation policies More ❯
relationships with prospects, understanding their talent needs and presenting tailored solutions to address their business objectives. Collaborate with account executives for seamless handoffs of qualified leads. Sales Process and PerformanceManagement: Manage and nurture leads through the sales funnel, ensuring smooth progression and alignment with Randstad's offerings. Consistently meet or exceed key performance indicators (KPIs) such … sales training and stay up to date on industry trends and new technology tools. Provide feedback on sales strategies and outreach processes to contribute to overall team success. key performance indicators Qualified Leads with Strategic Potential: Focus on nurturing long-term relationships by identifying and engaging high-potential prospects who align with Randstad Enterprise's strategic goals. Meaningful Outreach More ❯
designing, architecting, and development of new features and services Maintaining existing services, ensuring operability and security Close working with Product Owners to make sure requirements are fully understood Line management for development teams, including target setting and performancemanagement Influencing the technological direction of Jisc, bringing technology and process improvements to other teams Implement and manage internal …/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Jisc
designing, architecting, and development of new features and services Maintaining existing services, ensuring operability and security Close working with Product Owners to make sure requirements are fully understood Line management for development teams, including target setting and performancemanagement Influencing the technological direction of Jisc, bringing technology and process improvements to other teams Implement and manage internal …/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Jisc
designing, architecting, and development of new features and services Maintaining existing services, ensuring operability and security Close working with Product Owners to make sure requirements are fully understood Line management for development teams, including target setting and performancemanagement Influencing the technological direction of Jisc, bringing technology and process improvements to other teams Implement and manage internal …/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Jisc
designing, architecting, and development of new features and services Maintaining existing services, ensuring operability and security Close working with Product Owners to make sure requirements are fully understood Line management for development teams, including target setting and performancemanagement Influencing the technological direction of Jisc, bringing technology and process improvements to other teams Implement and manage internal …/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access Annual Jisc performance award A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands More ❯
data strategy. On a typical day you will Guide and mentor, a team of data engineers, fostering their professional growth and ensuring high performance.Setting clear, measurable goals with regular performance reviews, development plans, and recognition. Collaborate with product managers and engineering leaders to define priorities and align data initiatives with business goals. Provide technical guidance and architectural oversight across … products. Contribute to and influence the development of our modern data platform and data strategy, in collaboration with Engineering Leadership and the Data Ops Manager. Ensure data quality, integrity, performance, and security are considered in all data engineering activities, collaborating with other engineering squads to ensure data is accessible, well-governed, and usable across the organisation. Oversee the team … s contribution to production readiness, monitoring, incident response, and resolution for data services. Track and report on delivery metrics, using data to drive continuous improvement in team performance and technical execution. This role's for you if you have Excellent communication and interpersonal skills Strong mentoring skills and ability to foster team growth and development Strong understanding of the More ❯