Brierley Hill, West Midlands, United Kingdom Hybrid / WFH Options
Network IT 24
trusted IT Managed Service Provider supporting schools and academies across the West Midlands. Your role as IT Manager is a senior position requiring significant experience in both Information Technology management and the education sector. Reporting to the Directors, your responsibilities as IT Manager will include: Leading and developing a team of Information Technology professionals, overseeing recruitment, training, mentoring, and … performancemanagement to ensure high standards of service. Overseeing Information Technology service delivery across multiple schools, maintaining SLAs and KPIs while building strong relationships with senior stakeholders. Managing and delivering major projects such as network redesigns, cloud migrations, and infrastructure upgrades, ensuring alignment with business and educational goals. Driving strategic planning and process improvement, including documentation standards, digital … compliance, safeguarding, and future technology roadmaps. Monitoring governance and compliance, ensuring data protection, cyber security, and safeguarding standards are met while reporting performance to directors. We would love to hear from you if you have any of the following skills and experience: Demonstrable IT Support experience, managing delivery across multiple sites and a proven track record of leading complex More ❯
Brierley Hill, West Midlands, England, United Kingdom
Network IT 24
trusted IT Managed Service Provider supporting schools and academies across the West Midlands. Your role as IT Manager is a senior position requiring significant experience in both Information Technology management and the education sector. Reporting to the Directors, your responsibilities as IT Manager will include: Leading and developing a team of Information Technology professionals, overseeing recruitment, training, mentoring, and … performancemanagement to ensure high standards of service. Overseeing Information Technology service delivery across multiple schools, maintaining SLAs and KPIs while building strong relationships with senior stakeholders. Managing and delivering major projects such as network redesigns, cloud migrations, and infrastructure upgrades, ensuring alignment with business and educational goals. Driving strategic planning and process improvement, including documentation standards, digital … compliance, safeguarding, and future technology roadmaps. Monitoring governance and compliance, ensuring data protection, cyber security, and safeguarding standards are met while reporting performance to directors. We would love to hear from you if you have any of the following skills and experience: Demonstrable IT Support experience, managing delivery across multiple sites and a proven track record of leading complex More ❯
DY5, Brierley Hill, Dudley, West Midlands (County), United Kingdom
Network IT 24
trusted IT Managed Service Provider supporting schools and academies across the West Midlands. Your role as IT Manager is a senior position requiring significant experience in both Information Technology management and the education sector. Reporting to the Directors, your responsibilities as IT Manager will include: Leading and developing a team of Information Technology professionals, overseeing recruitment, training, mentoring, and … performancemanagement to ensure high standards of service. Overseeing Information Technology service delivery across multiple schools, maintaining SLAs and KPIs while building strong relationships with senior stakeholders. Managing and delivering major projects such as network redesigns, cloud migrations, and infrastructure upgrades, ensuring alignment with business and educational goals. Driving strategic planning and process improvement, including documentation standards, digital … compliance, safeguarding, and future technology roadmaps. Monitoring governance and compliance, ensuring data protection, cyber security, and safeguarding standards are met while reporting performance to directors. We would love to hear from you if you have any of the following skills and experience: Demonstrable IT Support experience, managing delivery across multiple sites and a proven track record of leading complex More ❯
Leicester, Leicestershire, England, United Kingdom
VIQU IT Recruitment
Drive continuous improvement and optimisation of the close and consolidation cycle. What You’ll Need 3+ years’ experience working as an Oracle FCCS Analyst or with HFM (Hyperion Financial Management). Strong understanding of financial consolidation, close processes, and group reporting. Background in Finance or Accounting – ideally with a degree or qualification (e.g. ACCA, CIMA, ICAEW). Experience implementing … or supporting Oracle EPM or similar enterprise performancemanagement systems. Strong analytical and problem-solving skills with excellent attention to detail. Clear communication skills and the ability to work effectively with both finance and technology stakeholders. Oracle FCCS certification or exposure to similar EPM tools (OneStream, IBM Cognos Controller, Workday, NetSuite) is desirable. Apply NowApply to speak with More ❯
quality labelled data for machine learning (ML) technologies. Key job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data … on a periodic basis • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal … Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead diverse More ❯
quality labelled data for machine learning (ML) technologies. Key job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data … on a periodic basis • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal … Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead diverse More ❯
quality labelled data for machine learning (ML) technologies. Key job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data … on a periodic basis • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal … Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead diverse More ❯
a Safe & Secure manner. Embedding a culture in line with company values. Delivery of the project outputs, to agreed baseline (customer satisfaction, time, cost, quality, cash and sales). Management of Risk and Opportunities Ensuring project members operate in line with the Operating Framework & functional competency management requirements; and have appropriate personal objectives recorded in the performancemanagement system. Resolving conflicts (including prioritisation calls) within the project and collaborating across the business. Maintenance of forecasts (both financial and resource demand signal) for sales and delivery which reflects the up-to-date expectations for the work. Application of governance requirements (including lifecycle, project & independent reviews as appropriate) for foundation sales and delivery work. Reporting progress on … all accountabilities to programme/portfolio manager (or their delegate). Essential Experience & Qualifications Demonstrable capability to International Project Management Association Level C. Experience gained, typically rather than necessarily, between 2-4 years of leading a business, projects, programmes, portfolios or P3 function and successfully delivering complex projects. Experience delivering projects to 3 different customers Desirable Experience Maritime or More ❯
Portsmouth, yorkshire and the humber, united kingdom
Undisclosed
a Safe & Secure manner. Embedding a culture in line with company values. Delivery of the project outputs, to agreed baseline (customer satisfaction, time, cost, quality, cash and sales). Management of Risk and Opportunities Ensuring project members operate in line with the Operating Framework & functional competency management requirements; and have appropriate personal objectives recorded in the performancemanagement system. Resolving conflicts (including prioritisation calls) within the project and collaborating across the business. Maintenance of forecasts (both financial and resource demand signal) for sales and delivery which reflects the up-to-date expectations for the work. Application of governance requirements (including lifecycle, project & independent reviews as appropriate) for foundation sales and delivery work. Reporting progress on … all accountabilities to programme/portfolio manager (or their delegate). Essential Experience & Qualifications Demonstrable capability to International Project Management Association Level C. Experience gained, typically rather than necessarily, between 2-4 years of leading a business, projects, programmes, portfolios or P3 function and successfully delivering complex projects. Experience delivering projects to 3 different customers Desirable Experience Maritime or More ❯
customer service, dedication, and expertise. Over the past two years, our client base has tripled, and we're gearing up for even more growth. LoftyWorks LoftyWorks provides innovative property management software to the UK lettings market. Our software is beautifully designed, easy to use and backed by our parent Lofty Inc a leading US SaaS Real-estate CRM provider … who will report directly to the Director of Marketing and take ownership of our multi-channel marketing efforts — from digital marketing and lead generation to campaign execution and brand management for both UK-based businesses. Working closely with Sales, Product, and Customer Success teams, you will help us scale efficiently and establish a clear and compelling voice in the … market. Key Responsibilities: Marketing Strategy & Planning · Support the development and ongoing management of a Marketing Plan and budget for TLP and LoftyWorks. · Help shape marketing objectives and contribute to establishing effective reporting processes. · Provide monthly progress reports on activities, spend, and performance against KPIs. Digital Marketing · Manage and grow our digital presence, including the website, SEO/SEM More ❯
customer service, dedication, and expertise. Over the past two years, our client base has tripled, and we're gearing up for even more growth. LoftyWorks LoftyWorks provides innovative property management software to the UK lettings market. Our software is beautifully designed, easy to use and backed by our parent Lofty Inc a leading US SaaS Real-estate CRM provider … who will report directly to the Director of Marketing and take ownership of our multi-channel marketing efforts — from digital marketing and lead generation to campaign execution and brand management for both UK-based businesses. Working closely with Sales, Product, and Customer Success teams, you will help us scale efficiently and establish a clear and compelling voice in the … market. Key Responsibilities: Marketing Strategy & Planning · Support the development and ongoing management of a Marketing Plan and budget for TLP and LoftyWorks. · Help shape marketing objectives and contribute to establishing effective reporting processes. · Provide monthly progress reports on activities, spend, and performance against KPIs. Digital Marketing · Manage and grow our digital presence, including the website, SEO/SEM More ❯
for their innovative approach and commitment to excellence in their field. Job Description Collaborate with senior leaders to align HR strategies with business goals. Provide expert guidance on talent management, succession planning, and workforce development. Lead organisational change initiatives to support business transformation. Analyse HR metrics and provide insights to drive decision-making. Manage employee relations issues, ensuring compliance … with employment law. Support the implementation of performancemanagement frameworks. Develop and deliver HR policies that promote an inclusive workplace culture. Act as a trusted advisor to management on complex HR matters. The Successful Applicant A successful Senior HR Business Partner should have: Proven experience in a senior HR role within the Tech, ideally SaaS. Strong knowledge … of employment law and HR best practices. Expertise in organisational development and change management. Excellent stakeholder management and influencing skills. A CIPD qualification or equivalent professional certification. Ability to work strategically while maintaining attention to detail. A proactive and solutions-focused approach to challenges. What's on Offer A competitive salary of £85,000 per annum. Comprehensive benefits package More ❯
lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performancemanagement in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements More ❯
hardware • Exchange Server • Windows clustering • M365 cloud services • Backup services • Service automation • Monitoring and alerting • A variety of line of business applications What you'll be doing Providing line management for the systems engineering team, covering performancemanagement, goal setting and upskilling. Providing an escalation point for engineering and operations teams. Working with the business to understand More ❯
South West, England, United Kingdom Hybrid / WFH Options
Sanderson
Looking For For Experienced People Managers: Proven track record developing technical talent Curiosity about technology and willingness to learn Experience with agile methodologies and product development Strong coaching and performancemanagement skills For Senior Engineers Moving to Management: 5+ years hands-on experience with Java, React or Angular (or similar) Passion for developing others and sharing knowledge More ❯
equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Key Responsibilities and Accountabilities Lead all customer analytics, performance, insight, optimisation, and forecasting across all Independent Media brands globally and for additional brands where Publisher Support Services contracts exist, with a specific focus on analysing and forecasting acquisition … findings effectively to SLT and C-suite teams while also developing this skillset within the team and the wider department. Develop a deep understanding of the drivers of trading performance at a customer segment level. Ensure the trading performancemanagement structure runs effectively, overseeing trading meetings and insight packs to ensure week-to-week performance movements More ❯
equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Key Responsibilities and Accountabilities Lead all customer analytics, performance, insight, optimisation, and forecasting across all Independent Media brands globally and for additional brands where Publisher Support Services contracts exist, with a specific focus on analysing and forecasting acquisition … findings effectively to SLT and C-suite teams while also developing this skillset within the team and the wider department. Develop a deep understanding of the drivers of trading performance at a customer segment level. Ensure the trading performancemanagement structure runs effectively, overseeing trading meetings and insight packs to ensure week-to-week performance movements More ❯
equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Key Responsibilities and Accountabilities Lead all customer analytics, performance, insight, optimisation, and forecasting across all Independent Media brands globally and for additional brands where Publisher Support Services contracts exist, with a specific focus on analysing and forecasting acquisition … findings effectively to SLT and C-suite teams while also developing this skillset within the team and the wider department. Develop a deep understanding of the drivers of trading performance at a customer segment level. Ensure the trading performancemanagement structure runs effectively, overseeing trading meetings and insight packs to ensure week-to-week performance movements More ❯
london (city of london), south east england, united kingdom
The Independent
equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Key Responsibilities and Accountabilities Lead all customer analytics, performance, insight, optimisation, and forecasting across all Independent Media brands globally and for additional brands where Publisher Support Services contracts exist, with a specific focus on analysing and forecasting acquisition … findings effectively to SLT and C-suite teams while also developing this skillset within the team and the wider department. Develop a deep understanding of the drivers of trading performance at a customer segment level. Ensure the trading performancemanagement structure runs effectively, overseeing trading meetings and insight packs to ensure week-to-week performance movements More ❯
equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Key Responsibilities and Accountabilities Lead all customer analytics, performance, insight, optimisation, and forecasting across all Independent Media brands globally and for additional brands where Publisher Support Services contracts exist, with a specific focus on analysing and forecasting acquisition … findings effectively to SLT and C-suite teams while also developing this skillset within the team and the wider department. Develop a deep understanding of the drivers of trading performance at a customer segment level. Ensure the trading performancemanagement structure runs effectively, overseeing trading meetings and insight packs to ensure week-to-week performance movements More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Catch Resource Management
Adaptive Planning Consultant – EPM (Enterprise PerformanceManagement), Workday Adaptive Planning, Adaptive Workforce Planning, Adaptive Financial Planning, Consultant, Functional Consultant, Adaptive Insights, Budgeting, Forecasting, FP&A, Finance, Scenario Modelling, Financial Modelling, Financial Systems, Hybrid, £70,000 - £90,000, Permanent Our end user client require a Workday Adaptive Planning Consultant to join them on a permanent basis and be responsible … data integration tools or SQL-based querying. Proven ability to translate business requirements into effective, scalable planning system solutions. Excellent communication and stakeholder engagement skills, with experience leading change management and adoption of new systems. Main Responsibilities : Own the design, configuration, and roadmap of the Workday Adaptive Planning platform. Build and maintain models for budgeting, forecasting, workforce planning, and … Workday Systems, and other teams to define requirements and deliver impactful solutions. Manage system enhancements, upgrades, integrations, and testing in partnership with internal stakeholders. Develop user training and change management materials to support adoption across teams. Monitor data quality and platform performance, responding to issues proactively. Serve as the go-to expert for Adaptive Planning, contributing to the More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
Catch Resource Management
Adaptive Planning Consultant – EPM (Enterprise PerformanceManagement), Workday Adaptive Planning, Adaptive Workforce Planning, Adaptive Financial Planning, Consultant, Functional Consultant, Adaptive Insights, Budgeting, Forecasting, FP&A, Finance, Scenario Modelling, Financial Modelling, Financial Systems, Hybrid, £70,000 - £90,000, Permanent Our end user client require a Workday Adaptive Planning Consultant to join them on a permanent basis and be responsible … data integration tools or SQL-based querying. Proven ability to translate business requirements into effective, scalable planning system solutions. Excellent communication and stakeholder engagement skills, with experience leading change management and adoption of new systems. Main Responsibilities : Own the design, configuration, and roadmap of the Workday Adaptive Planning platform. Build and maintain models for budgeting, forecasting, workforce planning, and … Workday Systems, and other teams to define requirements and deliver impactful solutions. Manage system enhancements, upgrades, integrations, and testing in partnership with internal stakeholders. Develop user training and change management materials to support adoption across teams. Monitor data quality and platform performance, responding to issues proactively. Serve as the go-to expert for Adaptive Planning, contributing to the More ❯
any increase in Cost Per Unit (CPU) reacting quickly and applying corrective measures if needed Manage recruitment of additional staff required, inducting them effectively into the business, managing their performance throughout the probation period Manage the performance of team and individuals in all areas, including training and development and achievement of the level of standards required of their … post. Manage any conduct, performance, absence issues using the correct procedure seeking support and guidance as necessary. Manage all aspects of H&S ensuring all staff members comply with the H&S policy and standards developing a culture of safety first. Use effective communication skills/styles and methods ensuring all staffed are knowledgeable of the business, understand company … experience required: Manage all aspects of a team. Proven experience of operational process improvement skills. Effective planning of resource requirements. Has a positive can Do attitude. Proven experience of PerformanceManagement at team & individual level. Knowledge of/proven experience of the use of effective communication skills, including different styles and methods to ensure all staff are well More ❯
coaching and mentoring younger or early-career team members . Key Responsibilities Lead and manage a support operation of 40+ people, across multiple support functions. Oversee daily service desk performance, ticket triage, escalations, and SLA adherence. Coach and develop junior staff and early-career professionals to build capability and confidence. Support Team Leaders in performancemanagement, quality … auditing, and 1-2-1 coaching. Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement and service innovation across people, processes, and tools. Key Skills & Experience Strong experience managing a … customer support team (40+). Proven leadership in a service desk or technical support environment. Passion for developing people - especially mentoring younger team members. Skilled in SLA/KPI management, reporting, and quality assurance. Exceptional communication, organisation, and problem-solving abilities. Knowledge of telecoms, broadband or tech support is beneficial. Experience working within ISO and GDPR-compliant environments. ACS More ❯
coaching and mentoring younger or early-career team members . Key Responsibilities Lead and manage a support operation of 40+ people, across multiple support functions. Oversee daily service desk performance, ticket triage, escalations, and SLA adherence. Coach and develop junior staff and early-career professionals to build capability and confidence. Support Team Leaders in performancemanagement, quality … auditing, and 1-2-1 coaching. Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement and service innovation across people, processes, and tools. Key Skills & Experience Strong experience managing a … customer support team (40+). Proven leadership in a service desk or technical support environment. Passion for developing people - especially mentoring younger team members. Skilled in SLA/KPI management, reporting, and quality assurance. Exceptional communication, organisation, and problem-solving abilities. Knowledge of telecoms, broadband or tech support is beneficial. Experience working within ISO and GDPR-compliant environments. ACS More ❯