Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
InstaVolt
internal platform support services, ensuring reliable, scalable, and secure 24 7 support across the organisation. The ideal candidate will bring a deep understanding of IT operations, internal systems, service management, and stakeholder engagement, particularly within a high-growth, technology-driven environment such as electric mobility or energy tech. Develop a strategic alignment in line with the CTO to ensure … improvement of the company's IT infrastructure, including networks, endpoints, enterprise applications, cloud services, and identity management. Establish and enforce IT policies, standards, and procedures to ensure high availability, performance, and security. Lead a 24 7 support model for internal platforms and services, including service desk, incident management, access control, and remote support. Ensure high-quality internal service … services and business operations. Deliver demonstrable progress in the company's use of AI technologies. Build and lead a high-performing IT operations and support team, including recruiting, coaching, performancemanagement, and professional development. Manage relationships with external vendors, MSPs, and technology partners to ensure cost-effective and reliable service delivery. Collaborate with InfoSec and Legal teams to More ❯
life cycle using agile methodologies and will thrive in a fast-paced environment, solving complex problems . JOB RESPONSIBILITIES The role itself is very varied and will entail: Line management and motivation of a team of developers Performancemanagement Escalation management Administration Scrum mastering/team leadership Help remove blockers and impediments for your team Monitor … working relationship with Product Owners Hands-on development in an agile environment Analyse software requirements Identify impact of possible implementation options Design robust and scalable solutions Write unit tests Performance improvement and refactoring of legacy code Work within deadlines in relation to product release timelines, and consistently complete assigned development tasks in required timeframes Create and defend estimates and … and job responsibilities. We offer excellent benefits. Only candidates who are eligible to live and work in the UK need apply. Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets More ❯
with a strong technical foundation and proven experience in: Cloud Platforms: Microsoft Azure and/or Google Cloud Platform (GCP) Security & Compliance Cloud and a pplication security: Cloud posture management tools (e.g. Azure Dender, GCP SCCE), WAFs (e.g. Azure WAF, Cloud Armor AWS WAF), and protection against OWASP Top 10 and emerging threats. Network & infrastructure security: Network security principles … Automation Python (preferred), PowerShell , Configuration as Code principles and API integration (e.g., Microsoft Graph API) Strategic planning , innovation leadership and delivery in infrastructure and cloud security Budget and resource management Coaching, mentoring, and performancemanagement ABOUT WORKING WITH US We're proud to be building a workplace where everyone feels they belong. We celebrate diversity in all … YOU'LL GET in addition to a competitive salary, we also offer a great range of benefits, including: Up to 15% employer pension contribution Annual bonus (based on Group performance) Share schemes, including free shares Flexible benefits to suit your lifestyle Wellbeing support and generous parental leave If this sounds like the kind of team you'd like to More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and … and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performancemanagement, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performanceMore ❯
Portfolio Delivery to oversee the successful delivery of change programs across the Group. The role will suit an insurance change specialist with a proven track record of leading high performance project management teams to deliver complex change and transformation programs. This is a complex position that will encompass multiple geographies and regulatory requirements, so it will suit a … process and people, there will also be a substantial IT systems change element to the role as we continue a modernisation program across the Group. Responsibilities Planning and Portfolio Management • Define and manage the portfolio roadmap, working closely with business and technical stakeholders. • Ensuring the portfolio is aligned with company strategy and reflects business priorities. • Owning the rolling demand … plan, annual delivery plan and related investments. Project/Program Management: • Oversee the delivery of all major transformation programs and projects, ensuring alignment with business strategy. • Ensuring projects are well-managed, adhere to governance, and are delivered with quality, on time and within budget. • Identifying and mitigating risks, ensuring projects stay on track. • Implementing and monitoring quality assurance processes. More ❯
Plumstead, Greater London, UK Hybrid / WFH Options
Compre Group
Portfolio Delivery to oversee the successful delivery of change programs across the Group. The role will suit an insurance change specialist with a proven track record of leading high performance project management teams to deliver complex change and transformation programs. This is a complex position that will encompass multiple geographies and regulatory requirements, so it will suit a … process and people, there will also be a substantial IT systems change element to the role as we continue a modernisation program across the Group. Responsibilities Planning and Portfolio Management • Define and manage the portfolio roadmap, working closely with business and technical stakeholders. • Ensuring the portfolio is aligned with company strategy and reflects business priorities. • Owning the rolling demand … plan, annual delivery plan and related investments. Project/Program Management: • Oversee the delivery of all major transformation programs and projects, ensuring alignment with business strategy. • Ensuring projects are well-managed, adhere to governance, and are delivered with quality, on time and within budget. • Identifying and mitigating risks, ensuring projects stay on track. • Implementing and monitoring quality assurance processes. More ❯
enduring relationships through consistent delivery of high-quality work, thereby becoming a trusted advisor in accomplishing their KPIs Lead key functions including client engagement, timeline planning, task/resource management, and project documentation Contribute to defining and achieving quarterly/annual growth and revenue targets for accounts Gather project requirements from clients and translate them into stakeholder-ready specifications … and project goals Identify potential project risks and recommend preventive/mitigating measures Expand and manage the network of trusted partners, independent contractors, and vendors Monitor and report project performance based on predefined metrics Play a significant role in testing and verifying deliverables against project requirements, ensuring timely and precise delivery of high-quality work Performancemanagement, team development, and mentorship for the Project Management team What We Look For: 8 years of hands-on experience in Digital & Web Project Management, with a focus on client interaction and relationship cultivation Comprehensive understanding of the digital project lifecycle, showcasing proficiency from project inception to successful delivery Extensive knowledge of the digital landscape and adeptness with More ❯
our team during an exciting period of transformation, working to make it easier for the NHS to put patients first. NHS Supply Chain IT operates a Service Integration And Management (SIAM) model, OneIT with four different Service Providers delivering the end to end suite of services across Service Integration and Helpdesk, Modern Workplace services, Infrastructure and Networks, Application Development … and Management and Cyber Security. The Head of Service Delivery is responsible for leading the Service Delivery team and is the owner of both the Service Integrator, Service Desk, and Modern Workplace Service Providers. They are responsible for ensuring the smooth day to day operations, performance reporting and risk management of the end-to-end IT services … ll own the introduction and ongoing evolution of ITIL4 Practices and workflow tooling (ServiceNow) utilisation across all IT Service Providers, ensuring effective delivery of key processes such as Incident Management, Change introduction, and Service Readiness. They will also be the business owner of the Modern Workplace Product with responsibility for developing and implementing a coherent long-term roadmap across More ❯
balance. DWP. Digital with Purpose. We are looking for a Lead IT Service Manager to join our Desktop Leadership tea. You will sent the vision and strategy for service management, ensuring processes are managed and maturing. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly … skills, knowledge and experience will you need? Experience of using strong leadership and interpersonal skills to inspire and manage teams, foster a culture of continuous improvement and innovation in Performance Management. Experience in building and developing effective working relationships with senior Business, Suppliers and IT managers Understanding of 'Route to Live' concepts with respect to environments and environment management (Dev/Test/Systems Integration/LIVE). Familiarity with existing and emerging Desktop technologies (W365, Intune) relating to IT Service Operations and Service Management (e.g. Service Now/BMC) and AI/ML platforms and automation technologies. Experience in using a range of techniques in Problem-Solving, applying an analytical mindset to solve complex challenges, and More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
balance. DWP. Digital with Purpose. We are looking for a Lead IT Service Manager to join our Desktop Leadership tea. You will sent the vision and strategy for service management, ensuring processes are managed and maturing. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly … skills, knowledge and experience will you need? Experience of using strong leadership and interpersonal skills to inspire and manage teams, foster a culture of continuous improvement and innovation in Performance Management. Experience in building and developing effective working relationships with senior Business, Suppliers and IT managers Understanding of 'Route to Live' concepts with respect to environments and environment management (Dev/Test/Systems Integration/LIVE). Familiarity with existing and emerging Desktop technologies (W365, Intune) relating to IT Service Operations and Service Management (e.g. Service Now/BMC) and AI/ML platforms and automation technologies. Experience in using a range of techniques in Problem-Solving, applying an analytical mindset to solve complex challenges, and More ❯
integration, regression, and user acceptance, you name it! Teamwork makes the dream work: You'll be the ultimate collaborator, working hand-in-hand with developers, product managers, and senior management to ensure seamless delivery. Planning like a pro: You'll develop and maintain comprehensive test strategies and plans to guarantee tip-top product delivery. Keeping things ticking: You'll … our stakeholders, helping us make the best decisions. Optimising everything: You'll help select and implement the best testing tools and frameworks to make our testing super-efficient. Risk management marvel: You'll proactively manage quality and project risks, sorting out any bumps in the road before they become a problem. Communication champion: You'll be the main point … our QA practices top-notch. What you'll bring: An in-depth understanding of software development life cycles (SDLC) and methodologies, especially Agile frameworks . Strong skills in stakeholder management and cross-functional collaboration . Excellent written and verbal communication skills . Proficient JavaScript skills to support technical testing. The ability to define detailed test specifications from project requirements More ❯
You will take a lead role in ensuring full statutory compliance across Westminster City Council's operational estate, acting as the primary competent person under Regulation 7 of the Management of Health and Safety at Work Regulations 1999 and the CDM Regulations 2015. You will be responsible for delivering a robust compliance framework - developing, maintaining and monitoring policies, procedures … and process maps to achieve 100% compliance across estate activities. This includes advising on and implementing the Corporate Landlord Health and Safety Management Plan and supporting the Head of FM Programme and Workplace with strategic planning, operational oversight, and reporting. You will lead a specialist team responsible for commissioning and monitoring statutory inspections, audits and assessments covering fire, asbestos … and new requirements. In addition to overseeing technical compliance, you will provide expert advice to colleagues, departments, and contractors, ensuring responsibilities are understood and met. You'll monitor contractor performance, support FM procurement processes, and ensure quality and value-for-money in service delivery. You will also be responsible for managing risk assessments related to common areas, advising on More ❯
requirements of transparency, fairness and accountability in the entire procurement and contract implementation processes. PODD adds value through appropriate, timely and effective procurement and through active contract/supplier management and an ongoing assessment of value for money, working closely with internal clients to deliver a continuous improvement approach to procurement and supplier management activities, and maintain up … taken by the Bank to procurement undertaken by the Bank's clients and for the Bank's own requirements. Accountabilities & Responsibilities Where managing a small team, monitoring and managing performance, supporting staff development and engagement and leading on talent management activities including but not limited to coaching, training and mentoring team members. Taking the procurement lead in multi … develop and deliver long-term (minimum a year) operational and commercial strategies, enabling optimal outcomes through advice and structured project support; Leading negotiations and drafting contracts and agreements, including management and resolution of issues arising from project implementation. Drafting market data, spend analysis and other procurement reporting for the Associate Director, PODD Corporate, summarising the analyses in a coherent More ❯
internal teams and external customers, influencing specifications and solution design. Ensure compliance with engineering policies, safety standards, and local codes. Promote collaborative relationships across departments to drive shared success. Performance & Results Focus Lead performancemanagement initiatives, using data-driven insights to improve team output and project outcomes. Manage costing strategies to ensure cost-effective and competitive solutions. … Inspire, coach, and lead a skilled engineering team, fostering a customer-focused culture of collaboration, accountability, and continuous improvement. Set clear development roadmaps for the team, aligning skills and performance with business targets. Conduct regular performance reviews and one-on-one coaching to unlock individual potential and team excellence. Coach and mentor team members through regular one-on … innovation, and continuous improvement. Empower individuals to reach their full potential and contribute to team success. Skills & Experience Proven leadership experience managing teams in complex project environments. Exceptional stakeholder management and communication skills. Proficiency in Microsoft Office, SAP, and data analysis tools. Analytical mindset with a passion for solving complex problems and driving results. Ability to challenge the status More ❯
re looking for a highly skilled leader to guide our backend development team, supporting our extensive parking data offerings. You'll blend your deep technical proficiency with strong project management to ensure we deliver high-quality web applications. Come thrive in a collaborative, supportive, and inclusive environment where your contributions are truly valued. What You'll Do People Management … cultivate a positive, accountable work environment in partnership with engineering and management. Conduct regular one-on-one meetings, provide constructive feedback, and proactively address concerns. Manage career development, including performance evaluations, promotions, and identifying training needs. Drive a vibrant team culture that champions collaboration, innovation, and continuous improvement. Project Management Partner with product managers, stakeholders, and cross-functional … field, or equivalent practical experience. At least 3 years in software development combined with 5+ years in a managerial role. Proven experience in recruiting and managing technical teams, including performance management. Extensive experience in web development technologies and frameworks, with a specific focus on modernizing LAMP stacks. Demonstrated expertise working in Agile delivery teams, prioritizing collective on-time delivery. More ❯
and business systems analysts.She/he drives software development across multiple teams and phases to ensure execution of project work plans. Determines department priorities and ensures software development & data management objectives are met. Key Responsibilities 1. Ownership of the strategic vision and roadmap for all Product(s) within their domain. 2. Captures and prioritises market and environmental trends, business … 6. Monitors all aspects of the Software Development Lifecycle and Production Support service levels.Ensures high level technical support is provided. 7. Works closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes. 8. Prepares business cases, including financial analyses of potential new technologies/systems/applications.Evaluates based on … manages department budget: P&L forecasting, operational/capital expenditures, contract negotiations and invoice processing. 15. Leads and manages team to accomplish objectives through effective recruitment & selection, training & development, performancemanagement and rewards & recognition. Role Requirements Skills/Competencies 1. Broad knowledge of software development techniques, processes, methods and best practices.Proficiency with various programming languages. 2. Knowledge of More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
Your responsibilities will include shaping development processes, ensuring the timely delivery of high-quality solutions, and collaborating closely with other departments within the R&D team and the Project Management Office. By enhancing use of modern software management tools like Atlassian Jira, you will improve software quality, streamline workflows and boost development efficiency. Moreover, you will play a … from high-level design to efficient technical solutions. Make key decisions to ensure solutions are robust, scalable, efficient, resilient, and secure. Manage Project Delivery Working closely with the project management team to plan and prioritize software development projects, allocate resources, run sprints, manage risk and delays, and set clear timelines and milestones. Oversee the team's delivery of new … speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuous improvement within the team. Champion internal processes and modern software management tools to product development. Stay Updated with Industry Trends Keep abreast of the latest industry trends, technologies, and best practices in software engineering. Play a pivotal role in shaping More ❯
system supports the strategic objectives of the HR department and the organization. WHAT DOES THIS ROLE DO? As our HRIS Business Analyst, you will be responsible for: HRIS System Management & Optimisation Manage and administer the HRIS, ensuring that it is up-to-date, user-friendly, and aligned with business needs. Troubleshoot and resolve HRIS-related issues in collaboration with … best practices. Serve as the primary point of contact for HRIS-related user inquiries and issues. Develop user documentation and training materials for HRIS users across the organization. Project Management & Implementation Lead or participate in HRIS-related projects, such as system upgrades, new feature rollouts, or integrations with other enterprise systems. Coordinate with cross-functional teams (HR, IT, Finance … laws, data privacy regulations (e.g., GDPR) and company policies. Work with HR and legal teams to ensure that all employee data in the HRIS is protected and secure. Vendor Management Collaborate with external HRIS vendors to manage system enhancements, maintenance, and troubleshooting. WHAT DO I BRING TO THE ROLE? You just might be our next superstar if you have More ❯
eligibility for SC. To be considered for this role should be able to demonstrate significant experience of all BASIS areas including Monitoring using SAP Solution Manager and other toolsets, performancemanagement, backup and recovery and HA/DR, transport management, database administration and management, and be experienced in change control processes and procedures as well as More ❯
Job summary This is a senior-level role providing expert leadership and programme management to support digital transformation across Care Plus Group. The role works across organisational boundaries to deliver integrated digital solutions that improve patient access, operational efficiency, and service quality. Main duties of the job Care Plus Group Department: Corporate Vacancy based at: Westgate Park Digital Transformation … and other enterprise health technologies. Experience of successfully planning, monitoring and controlling programmes and projects using structured methodologies e.g. PRiNCE2, Six Sigma. Desirable Experience of procurement, contract negotiation, supplier performance management. Qualifications Essential Masters degree or equivalent level of experience in digital health, IT, business transformation or project management. PRINCE2 Practitioner or equivalent project/programme management qualification. More ❯
a high performing team. You'll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations. Experience with Salesforce and an operations, finance or analytics background preferred. In this role, you will: Collaborating with sales and … services leads to align goal methodology to company goals Deliver sophisticated analytics to support global Sales and Services on headcount and territory management Evaluate and outline new sales and services territories Prepare and present data analysis for audiences ranging from field sales members to senior leadership Collect feedback and handle flow of inbound ad hoc requests from the Global … Will you now or in the future require visa sponsorship of any type? Are you proficient in both SQL and Google Sheets? Do you have people manager experience including performancemanagementMore ❯
for a motivated individual to join the Structured Finance Analytics team. What you'll do Leadership & Strategy Lead and develop Issuer Services Analytics EMEA team, providing coaching, mentoring, and performance management. Contribute to and implement the strategic roadmap for Global Issuer Analytics delivery and innovation, and act as a thought leader and SME for Structured Finance reporting and analytics … is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an More ❯
Performance Reporting Manager 3 Month Contract Bristol (3 days onsite) Day Rate Inside IR35 Role Overview The Performance Reporting Manager is a key role in supporting the shaping of the company's strategic direction, optimising performance outcomes, and contributing to a culture of excellence and growth. The role includes leading a team responsible for the creation, analysis … and dissemination of key performance reports across critical teams such as Field Operations, Asset Management, Connections and Customer Excellence. The ideal candidate will have a strong background in data analytics, business intelligence, and performancemanagement, with an ability to translate complex data into compelling narratives for stakeholders at all levels. Role Responsibilities Performance Strategy Setting … Set and overseen the implementation of a strategy to improve how performance is managed through the organisation, supporting the shift towards a data driven culture. Performance Reporting & Analytics: Oversee the design, production, and distribution of comprehensive performance reports. Develop and implement dashboards and data visualisation tools to enhance report accessibility and understanding. Team Leadership & Development: Lead and More ❯
Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. Krispy Kreme’s Franchise Performance Manager will play a critical role in improving our franchise partners’ profitability by enhancing visibility into our network’s sales & product mix, financials, and operational efficiency metrics. You will … define key performance indicators (KPIs), ensure the right data inputs are collected, and work cross-functionally to integrate and visualize this data for strategic decision-making. This role requires a strong analytical mindset, the ability to work with both franchisees and internal teams, and experience in data integration and dashboard visualization. A TASTE OF WHAT YOU WILL BE DOING … Define & Standardize KPIs: Identify key metrics to track franchise performance, ensuring alignment with business goals. Data Collection Strategy: Determine the required inputs for KPI calculation and identify sources such as POS systems, manual entries (e.g., Smartsheet), and OCR tools (e.g., Adobe). Franchisee Collaboration: Work closely with franchise partners to streamline data collection processes and improve reporting consistency. Data More ❯
Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. Krispy Kreme’s Franchise Performance Manager will play a critical role in improving our franchise partners’ profitability by enhancing visibility into our network’s sales & product mix, financials, and operational efficiency metrics. You will … define key performance indicators (KPIs), ensure the right data inputs are collected, and work cross-functionally to integrate and visualize this data for strategic decision-making. This role requires a strong analytical mindset, the ability to work with both franchisees and internal teams, and experience in data integration and dashboard visualization. A TASTE OF WHAT YOU WILL BE DOING … Define & Standardize KPIs: Identify key metrics to track franchise performance, ensuring alignment with business goals. Data Collection Strategy: Determine the required inputs for KPI calculation and identify sources such as POS systems, manual entries (e.g., Smartsheet), and OCR tools (e.g., Adobe). Franchisee Collaboration: Work closely with franchise partners to streamline data collection processes and improve reporting consistency. Data More ❯