and public sector clients across the UK. With extensive expertise in deploying networking and data solutions within highly regulated environments, the firm specialises in Networks & Communications, Data Solutions, and Performance Management. They are currently seeking for a skilled Enterprise Architect to join the growing team. If you would like to learn more about this opportunity, feel free to reach More ❯
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
operations of the UK AEO Certification programme, ensuring efficient execution and timely completion of certifications. Provide leadership and guidance to the UK Certification team, ensuring effective resource allocation and performance management. Oversee budget management and resource allocation for the programme. Stakeholder Management: Cultivate and manage relationships with key stakeholders across the UK, NSE, and globally, including senior … leadership, service line leaders, and specialist teams (QRS, ITS, Product Marketing, Product & Engineering). Effectively navigate complex stakeholder landscapes and influence decisions. Performance Reporting: Develop and deliver compelling quarterly reports to UK and NSE leadership, providing insights into programme performance, key achievements, challenges, and strategic recommendations. Own the relationship with the UK and NSE programme sponsors and lead … quarterly sponsor reviews. Team Leadership & Development: Lead and mentor the UK Certification team, fostering a culture of collaboration, high performance, and continuous development. Provide coaching and guidance to team members, supporting their professional growth and career progression. Risk Management & Compliance: Ensure compliance with all relevant regulations and internal policies, proactively identifying and mitigating potential risks to the programme. More ❯
and financial oversight. Ensure value-added delivery, proactive client engagement, and timely issue resolution. Contribute to delivery assurance processes and maintain high standards of technical and delivery governance. Team Management Inspire and lead multi-disciplinary delivery teams, nurturing a positive, high-performing culture with a focus on innovation and professional growth. Line manage senior staff, ensuring regular feedback, goal … alignment, and robust performance management. Oversee onboarding and staffing strategies, particularly for Dynamics and Low Code specialists. Act as a senior escalation point for team or project-related concerns. Governance & Assurance Ensure all projects follow appropriate governance structures and meet rigorous quality benchmarks. Collaborate with internal assurance teams to conduct project health checks, manage risks, and ensure compliance. Uphold … base and familiarity with emerging tech trends. Commercial acumen, including experience managing contracts and commercial negotiations. Familiarity with multi-supplier environments and governance frameworks. Excellent communication, negotiation, and stakeholder management skills. Ability to lead under pressure, balancing client needs with organisational goals and team well-being. Willingness to travel and work flexibly as required. Desirable Skills: Experience delivering digital More ❯
ensuring consistency between requirements, technical information and realised products. The role is the Process Owner, Single Point of Contact and Functional Manager for the Programme with regards to Configuration Management Organisation, People, Process, Tools & Data working in co-operation with AWEClient, Partners, Contractors and Delivery Projects to ensure synergy, standardisation, and performance to business requirements. Education/Knowledge … Professional Member of the Institute of CM or similar. Fully Conversant with System Engineering, Technical Quality Assurance, Project Management, and In Service (Operations, Maintenance and Asset Management) principles. Educated to Degree or HND/HNC level. Senior Management Training/Qualification. Required Experience: Led, managed, and established configuration management at a company or programme level for … Equipment environment. Activities: Establishes, maintains and implements a programme level CM system (strategy, policy, plan, procedures, standards, organisation, people, processes & tools) in compliance with the Client and Partners Quality Management System, Information Systems, External Standards and best practice. Provides capability planning, budgeting, scheduling, implementation, monitoring and improvement (people, process & tools) to meet Programme CM workload requirements. Accountable for the More ❯
of bias. This is vital to our ability to work as one team, with a common goal. The Role The Global Service Desk Lead will be responsible for the management of all aspects of the Linklaters' 24x7 Global Service Desk, including all technology service desk agents globally. The team strives to deliver a premium technology support experience to all … Linklaters staff. This is delivered through adherence to service level agreements, managing escalations, refining processes, and monitoring performance metrics, while fostering communication and collaboration to deliver exceptional customer service and support for the Firm. Oversees day-to-day global service desk operations ensuring that service level agreements are consistently met to provide a premium service to users. Serves as … effective communication and problem-solving. Establishes, refines, and maintains effective service desk processes, procedures, and policies and ensuring team adherence. Defines, produces and monitors services through metrics and key performance indicators. Develops & implements continuous improvement measures to ensure customer satisfaction Conducts regular quality assurance checks on team performance, adherence to targets and customer satisfaction. Maintains staffing schedules and More ❯
uses insights to drive decision-making, while also ensuring our product operation. What you can expect to be doing: Product Operations Develop and implement operational frameworks for monitoring product performance, quality, and controls. Supply accurate and timely operational and product data to internal teams including Finance, Marketing, Product, and Leadership. Partner with Product Managers to support feature rollout, performance … and Data Insights functions to evolve as the company grows. Foster a culture of collaboration, accountability, and continuous improvement across the teams. Own and manage resources, hiring plans, and performance management. What we're looking for: Proven experience in a senior operations, data, or analytics leadership role, ideally in a fast-paced technology or product-led environment. Strong background … and leading analytics teams. Demonstrated ability to establish scalable operational practices in cross-functional settings. Strategic mindset with a hands-on approach to execution and problem-solving. Excellent stakeholder management skills, able to influence and partner effectively across all levels of the organisation. Skilled at uncovering and framing the "real" questions that drive impact, not just answering what's More ❯
delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support … knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of … Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable More ❯
delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support … knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of … Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable More ❯
City of London, London, South Bank, United Kingdom
ARM
delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support … knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of … Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable More ❯
Cloud Platform Integration) will be an advantage. • Build and manage Boomi integration processes, connectors, and workflows specifically tailored to SAP SuccessFactors modules such as Employee Central, Recruiting, Learning, and Performance Management. • Collaborate with functional and technical teams to gather requirements and design effective integration solutions that align with business goals. • Implement and optimize data mapping, transformation, and validation techniques … and external systems. • Troubleshoot and resolve integration issues related to SAP SuccessFactors, ensuring data consistency and minimal downtime. • Integrate SAP SuccessFactors with other enterprise applications (e.g., payroll systems, talent management tools, or third-party cloud platforms) using RESTful APIs, SOAP, and web services. • Monitor integration performance and address issues to ensure high availability and reliability of critical HR … knowledge of SAP SuccessFactors data models, APIs, and integration patterns (e.g., OData, SOAP). • Experience in implementing and maintaining SAP SuccessFactors integrations such as Employee Central, Recruiting, Learning, and Performance modules. • Proficiency in using Dell Boomi for data mapping, transformations, and process automation. • Hands-on experience with Boomi connectors (e.g., SAP SuccessFactors, REST, SOAP, database, etc.). • In-depth More ❯
Digital Project Management (m/f/d) based in Farnborough (UK) International Permanent Full-time rpc - The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our … countries with over 400 employees. Your Tasks Omnichannel business development focus: Develop & support initiatives to drive additional sales through the online channel. Identify and set up initiatives to increase performance of omnichannel sales teams. Complete end-to-end project management to support ongoing projects and developments of the digital sales platforms, processes, and sales tools. Development of new … initiatives in conjunction with Sales & Finance departments to support business requirements. Provide dynamic project management & stakeholder alignment with relevant experience to support ongoing projects & developments. Ability to communicate clearly and escalate when relevant. Support on new sales model strategy design & planning from a short, medium, and long-term perspective together with the client project managers. Develop new initiatives in More ❯
operations across Europe. This role will focus on managing third-party providers, aligning with local teams, and developing the processes and tools needed to support both day-to-day performance and future expansion into new markets. Shared Operations at Teya exists to help the company grow in a more efficient and scalable way. As we prepare to expand our … and playbooks across all markets. Build an Inside Sales Academy: Design and implement a structured training platform to reduce time to onboard and mature Inside Sales agents, supporting consistent performance and rapid growth. Drive automation and efficiency: Identify and implement opportunities for automation, digital tools, and process improvements that boost productivity and growth. Manage third-party teams: Oversee the … performance, alignment, and scalability of outsourced Inside Sales operations in line with our standards and tone of voice. Partner with country leaders: Work collaboratively with local Inside Sales teams to share best practices, harmonise service delivery, and reinforce governance. Monitor and act on performance: Use data and analytics to track service performance, identify trends, and implement improvements. More ❯
may include: Develop and implement a strategic vision for managing and growing both domestic and international reseller channels, with a focus on driving international sales, and optimizing overall sales performance and product visibility. Lead contract negotiations with resellers and vendors to establish beneficial partnerships that align with business goals and enhance market reach. Establish and monitor key performance … date on industry trends, competitive landscape, and market shifts to proactively adjust channel strategies and identify new opportunities Own channel revenue targets , with consistent forecasting and reporting on channel performance metrics Mentoring and developing your direct reports, including onboarding, guidance, and performance management. What You'll Bring We're looking for a leader who can inspire and drive … results. Here's what will make you successful in this role: Extensive experience in global sales, reseller management, distribution, or commercial operations. You understand the complexities of working across different regions and cultures. A strong history of effectively managing global reseller and distributor networks across diverse markets. Your experience shows you can build and nurture these crucial relationships. Proven More ❯
Mr Who? MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination. As an Engineering Manager, you'll be … your teams with the broader Engineering and company vision will directly influence the success of our engineering efforts and overall organizational performance. What You Will Do Provide direct line management to engineers across two teams, including coaching, mentoring, career development, and performance management. Foster a culture of innovation, collaboration, and continuous improvement. Drive engineering excellence within your teams More ❯
the EMEA region. Reporting into the Head of New Business , you will play a critical role in delivering pipeline and revenue growth through strategic planning, hands-on coaching, and performance management. We are seeking a sales leader with a robust track record of success in new business, combined with a strong analytical mindset. You will bring deep experience in … pipeline growth, improve conversion rates, and increase average order value. Comfortable working with data at every stage of the sales process, you use insights to inform strategy, optimise team performance, and deliver measurable impact. This is a fantastic opportunity for a commercially minded, data-driven people leader to contribute meaningfully to WGSN's ambitious growth in EMEA. The team … Drive pipeline growth by supporting prospecting, sales strategy, and deal execution across EMEA. Ensure full ownership of the 360 sales cycle-from qualification to close. Monitor KPIs and forecast performance with accuracy and insight. Use data to improve sales outcomes, optimise processes, and increase conversion rates. Promote best-practice use of CRM and sales tools to enable team efficiency. More ❯
ensure seamless program execution. Assess and continuously improve training effectiveness. The experience we're looking for Proven ability to lead change and end-user training initiatives. Background in change management, particularly in technology-driven organizational change. Strong communication skills, comfortable interacting with all levels, including senior leadership. Familiarity with large, complex ERP and change programs. Preferred skills and qualifications … Certification in training and development. Experience with e-learning authoring tools and technologies such as Digital Adoption Platforms. Knowledge of competency-based training and performance management. Working knowledge of project management principles. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud More ❯
service operations, team leadership, customer experience, and compliance. The role also contributes to the continuous development and standardisation of customer service processes across the campus. What youll do Team Management and Leadership: Lead, develop, and coach the Customer Services team on-site. Manage daily operations, prioritising service requests and allocating resources effectively. Collaborate with HR on recruitment, training, and … performance management. Drive continuous improvement and maintain high service standards across all shifts. Process Management and Compliance: Oversee service fulfilment, material usage, and internal/external reporting. Ensure compliance with legal, safety, and quality standards. Maintain up-to-date work instructions and operational procedures. Report on key KPIs and assist with customer audits. Cross-functional Collaboration Work closely … with Engineering, Security, Property, Implementation, and Customer Success teams. Align operational execution with OLAs and SLAs. Support customer onboarding by understanding technical requirements and coordinating delivery. Escalation & Resource Management Participate in the 24x7 escalation rota as part of the 3rd-line support structure. Ensure the availability of tools, consumables, and other essentials for smooth operations. Act as a role More ❯
of customer business strategies and goals. Enhance Sales Opportunities: Create and refine processes to identify and maximise upsell and cross-sell opportunities, promoting collaboration between Customer Success and Account Management teams. Crisis Management: Manage important situations, collaborating with Avalara team members during escalations until resolution criteria are met. Voice of the Customer: Capture and organize customer feedback through … its features to customers and needs to team members. Track record in scaling Customer Success operations in high-growth organisations. Experience managing teams of CSMs, including hiring, coaching, and performance management. Experience working with multiple teams (sales, product, marketing, support) to align customer success strategies with broader goals. Background in SaaS metrics such as churn, customer retention, upsell/ More ❯
Us At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice. Celebrated as one of the 'Sunday Times UK's Best Places to Work, our culture at Henry … demands leadership and the ability to motivate your team to achieve various targets such as chat goals, customer satisfaction, NPS, and retention. What you'll do Provide effective line management for direct reports, including day-to-day operations and performance management. Support individuals in a non-judgmental manner, maintaining anti-discriminatory practices. Maintain key service levels and promptly … results that exceed customer expectations. Manage cases and backlog to meet service level agreements (SLAs) and prioritise customer needs. Motivate and inspire your team to exceed targets and key performance indicators (KPIs) while focusing on customer outcomes. Facilitate continuous staff development and recommend appropriate training to enhance customer service skills. Collaborate with seniors and development teams to efficiently resolve More ❯
drilling, core drilling, and rock coring as required for geotechnical site investigations. Quality Control : Ensure the integrity, accuracy, and quality of soil and rock samples for laboratory analysis. Equipment Management : Conduct pre-start checks, daily maintenance, and minor repairs on drilling equipment, escalating larger maintenance needs as required. Completion of Site Works : Ensure works are completed on schedule and … to drilling operatives, ensuring each member of the team understands their responsibilities. Mentoring & Training : Provide on-the-job training and guidance to less experienced operatives to build technical competence. Performance Monitoring : Monitor the performance of drilling teams, providing feedback, encouragement, and support for continuous improvement. 3. Health, Safety & Environmental Compliance Safety Leadership : Ensure all on-site activities comply … providing clear, accurate, and timely field data. Problem Solving : Identify and resolve technical and operational challenges on-site, escalating issues to senior leadership if required. 5. Equipment, Tools & Materials Management Equipment Inspections : Conduct daily and weekly inspections of drilling rigs, tools, and machinery, reporting and documenting any defects. Inventory Management : Ensure an adequate supply of drill bits, tooling More ❯
drilling, core drilling, and rock coring as required for geotechnical site investigations. Quality Control : Ensure the integrity, accuracy, and quality of soil and rock samples for laboratory analysis. Equipment Management : Conduct pre-start checks, daily maintenance, and minor repairs on drilling equipment, escalating larger maintenance needs as required. Completion of Site Works : Ensure works are completed on schedule and … to drilling operatives, ensuring each member of the team understands their responsibilities. Mentoring & Training : Provide on-the-job training and guidance to less experienced operatives to build technical competence. Performance Monitoring : Monitor the performance of drilling teams, providing feedback, encouragement, and support for continuous improvement. 3. Health, Safety & Environmental Compliance Safety Leadership : Ensure all on-site activities comply … providing clear, accurate, and timely field data. Problem Solving : Identify and resolve technical and operational challenges on-site, escalating issues to senior leadership if required. 5. Equipment, Tools & Materials Management Equipment Inspections : Conduct daily and weekly inspections of drilling rigs, tools, and machinery, reporting and documenting any defects. Inventory Management : Ensure an adequate supply of drill bits, tooling More ❯
offering NHS employees a range of money-saving deals. Job description Job responsibilities The post-holder will have oversight of Trust wide quality dashboard, clinical audit and health informatics performance working in strategic partnership with other directorates. This includes local and national auditing. Line management of the Health Informatics Clinical Leads (East & West) and the Health Informatics Analyst … Cardiac Arrest Analyst management training can be provided. Develop and deliver clinical audit/informatics content and training in conjunction with Clinical Education as subject matter expert on clinical audit. Support the development, delivery and reporting of the Trusts Annual Clinical Audit Programme and associated Clinical Audit Annual Report, ensuring timeline prioritisation and deadlines for national and locally agreed … submissions are met. Escalate performance issues where required and lead the development of service improvement action plans and decisions around performance management. Draft and proof-read clinical audit reports, attending and presenting reports in various Trust meetings. Person Specification Qualifications Essential A registered nurse or paramedic (or equivalent), with at least two years' face-to-face clinical experience. More ❯
adding solution partner. Partner cross-functionally with marketing, product, operations, and client success teams to deliver a cohesive customer journey. Report regularly to the Board and Executive team on performance, market insight, and emerging opportunities. Represent the company at industry events , thought leadership forums, and partnership meetings. What we're looking for: 10+ years of sales leadership experience , ideally … and automotive retail business models. Demonstrated ability to shape and execute commercial strategy, lead negotiations, and build long-term partnerships. Strong commercial acumen with data-led decision-making and performance management. Excellent communication, stakeholder management, and leadership skills. You think like a commercial strategist but act with the drive of a sales operator. Collaborative leadership style that motivates More ❯
Southampton, Hampshire, South East, United Kingdom
Focus Resourcing Group
adding solution partner. Partner cross-functionally with marketing, product, operations, and client success teams to deliver a cohesive customer journey. Report regularly to the Board and Executive team on performance, market insight, and emerging opportunities. Represent the company at industry events , thought leadership forums, and partnership meetings. What we're looking for: 10+ years of sales leadership experience , ideally … and automotive retail business models. Demonstrated ability to shape and execute commercial strategy, lead negotiations, and build long-term partnerships. Strong commercial acumen with data-led decision-making and performance management. Excellent communication, stakeholder management, and leadership skills. You think like a commercial strategist but act with the drive of a sales operator. Collaborative leadership style that motivates More ❯
St. Albans, Hertfordshire, South East, United Kingdom
St Albans City & District Council
and ensuring compliance with statutory requirements. As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes. You will manage projects and lead the team ensuring the effective delivery of administrative support across a range … of Planning Services. Additionally, you will oversee the administration of planning systems and ensure efficient use of process management tools. Working closely with senior managers, you will drive continuous improvement and ensure services are delivered to a high standard, on time, and within budget. You will also represent the service at internal working groups and external forums. About you … communication and customer care skills. Leadership: Strong leadership and supervisory skills to manage and develop a team. Technical Proficiency: Highly proficient with IT systems and tools for planning and performance management. Organisational Skills: Excellent organisational skills to handle multiple tasks and priorities. Flexibility: Ability to work flexibly within a small team to ensure efficient operations. St Albans is a More ❯